Customer Service Rep, MRI Imaging, Baptist Downtown

Job Summary

Baptist Medical Center is hiring a Customer Service Rep (CSR) in Jacksonville, Florida.

This is a Full Time Weekends opportunity working Saturday - Monday 6:30pm-7:00am.

Performs duties necessary for the smooth operation of the designated areas in conjunction with other CSRs. Customer Service Representatives exhibit good communications skills, excellent phone etiquette and promotes good will and a positive reassuring attitude with all customers. Customer Service Representatives provide assistance in collaboration with all healthcare providers and patients. Checks paperwork for accuracy and prepares patients for procedures.

Baptist Jacksonville is a Magnet™ designated hospital, the gold standard for excellence in patient care. We serve families throughout the area with high-quality, comprehensive care for every stage of life.

Customer Service Rep, Job Responsibilities:

• Performs duties necessary for the smooth operation of the designated areas in conjunction with the technologist.
• Exhibits good communications skills, excellent phone etiquette and promotes good will and a positive reassuring attitude with all customers.
• Provides assistance in collaboration with all healthcare providers and patients.
• Checks paperwork for accuracy.

If you are interested in this Full-Time Customer Service Rep position at Baptist Medical Center, please apply now!

Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

• None Customer Service Experience

License and Certification

None

Location

Location Overview

For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci™ Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals.” The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more.  Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions.  As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.