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Internal Communications Specialist - Baptist Health System

Date Posted: Feb 24, 2021

Status: Full-Time

Shift Details: Days

Job Summary

Internal Communication Specialist
Responsible for promoting the mission and work of Baptist Health both locally and regionally through creative and impactful writing and communications. Primary responsibilities include developing ideas, writing and producing content for a variety of channels including Internal Communications, PR, Crisis Management, video, print, marketing, collateral, web and social media. Other duties include research and interviews, coordinating with subject matter experts, and supporting other business initiatives as part of an integrated marketing and communications team. This position reports to the Executive Director of Public Relations.
Essential Duties and Responsibilities:
  • Support Internal Communications efforts and strategic plans
  • Support Employee Recruitment initiatives
  • Supports Internal Communications Strategist as needed
  • Research and interview sources for news stories, team member stories, and press releases
  • Write, edit and proofread content to assure it is clear, concise and accurate for digital and print channels such as newsletters, email, website, social media, and marketing
  • Collaborate with communications colleagues to develop content ideas and plans that support various platforms, business goals and marketing needs
  • Help strategize, gather, write and edit content for internal and public-facing e-newsletters and updates
  • Pitch and write feature stories for the employee intranet and JUICE
  • Assist Social Media Experts as needed in creating, collecting, monitoring and responding to daily social media content
  • Provide Social Media support for Baptist Health channels – Facebook, Instagram Twitter and proofread publications and online content such as sponsored blog posts as needed
  • Help promote, plan, execute and cover special events, as needed
Experience and Special Skills:
  • Prefer three to five years of experience writing and editing across print and digital platforms
  • Excellent writing, grammar and editing skills; Mastery of Associated Press style a must
  • Proficient in Microsoft Office Suite (Excel, Word, PPT) and Google Sheets
  • Strong written, verbal and organizational skills
  • Must be able to work independently and as part of a collaborative team
  • Can-do attitude with strong attention to detail and deadlines
  • Dependability, professionalism and flexibility
  • Able to juggle multiple projects and deadlines
  • Social Media experience
In addition to completing this application please send creative writing samples over to

Education Required

Bachelor's Degree

Education Preferred

Master's Degree


  • Over 5 years Marketing Experience
  • Over 5 years Graphic Design Experience
  • 3-5 Years Public Relations Experience
  • Ad Agency Experience
  • Journalism Experience
  • Excellent writing, grammar and editing skills; good knowledge of Associated Press style a must
  • Excellent Communication Skills

License and Certification

  • None


Baptist Jacksonville (Downtown)
800 Prudential Drive
Jacksonville, Florida, 32207

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive healthcare system and the area’s only non-profit, mission-driven, locally governed healthcare provider. Our five nationally accredited hospitals, with 1,154 beds, include Baptist Medical Center Jacksonville; Wolfson Children’s Hospital; Baptist Medical Center Beaches; Baptist Medical Center Nassau and Baptist Medical Center South as well as Baptist Clay Medical Campus, which has a 24-hour freestanding Emergency Center. The most preferred healthcare system in the region, Baptist Health also includes 45 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.