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Office Specialist I - Baptist Behavioral Health OP

Date Posted: Apr 28, 2021

Status: Full-Time

Shift Details: Days

Job Summary

We’re hiring for an Office Specialist I for the Behavioral Health Department in Jacksonville, Florida. This is a Full Time Days position located at Baptist Jacksonville (Southbank).

The Office Specialist I supports the Behavioral Health Department and should feel comfortable completing the following responsibilities:

  • Answering phones
  • Scheduling patients
  • Sending and responding to faxes
  • Showing initiative 
  • Completing tasks in an effective timeline
  • Communicating with behavioral health providers via phone notes and cortex messaging
  • Keeping up with electronic medical record-scanning and saving charts
  • Creating documents as needed
  • Communicating with patients, physicians, new patient coordinators and medical billing specialist
  • Confirming patient appointments and informing patients about co-pays
  • Administer TMS treatment according to established business practices
  • Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system set-up

Office Specialist I Education and Experience Requirements

  • 1-2 years Clerical Experience
  • Experience in Physician's office
  • Associates Degree Preferred

If you are interested in this Office Specialist I position at Baptist, please apply now.

Education Required

High School Diploma/GED

Education Preferred

Associate's Degree


  • 1-2 years Clerical Experience
  • Experience in Physician's office

License and Certification

  • None


Baptist Jacksonville (Downtown)
800 Prudential Drive
Jacksonville, Florida, 32207

Location Overview

For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci™ Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals.” The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more.  Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions.  As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.