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Office Specialist II - Baptist Metro Square

Date Posted: Apr 28, 2021

Status: Full-Time

Shift Details: Days

Job Summary

We’re hiring for an Office Specialist II for the Patient Access Department in Jacksonville, Florida. This is a Full Time Days position located at Baptist Metro Square.

Office Specialist II - Patient Access Services interacts with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization procedures and scheduling in a call center environment. The office specialist is responsible for insurance eligibility, verification of authorization when applicable and accurate scheduling. Skills required; multi-tasking; highly organized, detail oriented with the ability to prioritize workload within an in and out bound call center environment. Candidates should feel comfortable completing the following responsibilities:

  • Must have excellent communication skills
  • Must have exceptional customer service skills
  • Must be able to accurately complete verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier. 
  • Patients should be registered in a timely, accurate, and professional manner which reflects the core values of Baptist Health. 

Education and Experience Requirements

  • 1-2 years Customer Service Experience
  • 1-2 years Medical Office Experience
  • Less than 1 year Secretarial Experience
  • Experience working in a health care setting

If you are interested in this Office Specialist II position at Baptist Metro Square, please apply now.


Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

  • 1-2 years Customer Service Experience
  • 1-2 years Medical Office Experience
  • Less than 1 year Secretarial Experience
  • Experience working in a health care setting

License and Certification

  • none

Location

Metro Square
3563 Philips Highway
Jacksonville, Florida, 32207


Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive healthcare system and the area’s only non-profit, mission-driven, locally governed healthcare provider. Our five nationally accredited hospitals, with 1,154 beds, include Baptist Medical Center Jacksonville; Wolfson Children’s Hospital; Baptist Medical Center Beaches; Baptist Medical Center Nassau and Baptist Medical Center South as well as Baptist Clay Medical Campus, which has a 24-hour freestanding Emergency Center. The most preferred healthcare system in the region, Baptist Health also includes 45 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.