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Referrals Coordinator - Revenue Cycle - Baptist Metro Square

Date Posted: Apr 15, 2021

Status: Full-Time

Shift Details: Days

Job Summary

We’re hiring for a Referrals Coordinator for the Patient Access Services Department in Jacksonville, Florida. This is a Full Time Days position located at Baptist Metro Square.

The Referrals Coordinator will support the Patient Access Services Department and interacts with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization procedures and order entry. The referral coordinator is responsible for insurance eligibility and obtaining authorizations. Skills required include: multi-tasking, highly organized, detail oriented with the ability to prioritize workload and team work distribution in a call center environment. This position is in a call center environment and involves scheduling. Candidates should feel comfortable completing the following tasks:

  • Interacting with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization procedures and order entry
  • Completing insurance eligibility and obtaining authorizations
  • Multi-tasking and being highly organized, detail oriented with the ability to prioritize workload and team work distribution in an in and out bound call center environment
  • Must have excellent communication skills
  • Must have exceptional customer service skills
  • Must be able to accurately complete verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier.
  • Patients should be registered in a timely, accurate, and professional manner which reflects the core values of Baptist Health
  • Must have excellent communication skills
  • Must have exceptional customer service skills
  • Must be able to accurately complete verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier
  • Patients should be registered in a timely, accurate, and professional manner which reflects the core values of Baptist Health

Referrals Coordinator Education and Experience Requirements

  • 1-2 years Referrals experience
  • Associates Degree Preferred

If you are interested in this Referrals Coordinator position at Baptist Metro Square, please apply now.


Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

  • 1-2 years Referrals Experience

License and Certification

  • None

Location

Metro Square
3563 Philips Highway
Jacksonville, Florida, 32207


Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive healthcare system and the area’s only non-profit, mission-driven, locally governed healthcare provider. Our five nationally accredited hospitals, with 1,154 beds, include Baptist Medical Center Jacksonville; Wolfson Children’s Hospital; Baptist Medical Center Beaches; Baptist Medical Center Nassau and Baptist Medical Center South as well as Baptist Clay Medical Campus, which has a 24-hour freestanding Emergency Center. The most preferred healthcare system in the region, Baptist Health also includes 45 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.