Software Asset Management Lead

Job Summary

Software Asset Management Lead, IS Infrastructure, Baptist Health Medical Center

The Software Asset Management Lead is responsible for overseeing the lifecycle of software assets across the organization, ensuring compliance, optimizing costs, and supporting strategic IT initiatives. This role collaborates with procurement, finance, security, and IT operations to manage software licensing, entitlements, renewals, and audits.

For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.

Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.

The Software Asset Management Lead will be responsible for:

• Establishes and implements hardware and software acquisition, protection, maintenance and retention policies, standards and procedures that are aligned with IT standards and strategy. Investigates available hardware and software products; evaluates and recommends products based on user requirements.
• Coordinates with the procurement function to interview, select and negotiate with hardware and software vendors in order to purchase the appropriate equipment at the lowest cost.
• Reviews licenses and/or contracts to ensure that hardware and software equipment is covered by the contract and properly documented Requires working knowledge and experience in own job discipline and broadens capabilities.
• Continues to build knowledge of the organization processes and customers.
• Performs a range of assignments related to job discipline. Uses prescribed guidelines or policies in analysing situations. Receives a moderate level of guidance and direction.
• Develop and maintain a comprehensive software asset inventory using SAM tools and CMDB integrations.
• Monitor software usage and license compliance across all platforms (on-prem, cloud, SaaS).
• Lead vendor audits and ensure accurate reporting of entitlements and consumption.
• Partner with Procurement and Finance to manage renewals, true-ups, and cost optimization strategies.
• Implement policies and procedures for software acquisition, deployment, and retirement.
• Analyze software spend and usage trends to identify savings opportunities and reduce risk.
• Ensure alignment with cybersecurity and data governance standards.
• Support onboarding/offboarding processes by managing software provisioning and deprovisioning.
• Maintain documentation for software contracts, license keys, and support agreements.
• Provide regular reporting to leadership on software asset health, risks, and opportunities.

If you are interested in this Full-Time Software Asset Management Lead opportunity, please apply now or contact us at andrew.foran@bmcjax.com.

Education Required

Bachelor's Degree or Equivalent Experience

Education Preferred

Bachelor's Degree

Experience

• Minimum 2 years of related experience Required
• Bachelor’s degree in IT, Business, or related field; certifications in SAM (e.g., ITIL, IAITAM) preferred.
• 3–5 years of experience in IT asset management, software licensing, or procurement preferred
• Strong understanding of Microsoft, Oracle, Adobe, and other major vendor licensing models preferred
• Experience with SAM tools (e.g., intune, ServiceNow) preferred
• Excellent analytical, communication, and stakeholder management skills.

License and Certification

None

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.