Baptist Medical Center Jacksonville top consumer choice
Baptist Health also area's "Most Preferred Healthcare Provider"
October 16, 2014 | Jacksonville, FL
Baptist Medical Center Jacksonville has received the Consumer Choice Award for the greater Jacksonville area for highest quality and image.
The National Research Corporation bases the award on surveys of more than 290,000 households in the contiguous 48 states and the District of Columbia. Hospitals named by consumers are analyzed and ranked based on Core Based Statistical Areas defined by the U.S. Census Bureau, with winning facilities being ranked the highest.
Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights survey, the largest online consumer healthcare survey in the country.
“This recognition is a reflection of the trust the community puts in our entire health system,” said Hugh Greene, Baptist Health president and chief executive officer. “The honor affirms the dedication of our physicians, nurses and team members in ensuring patients and their families have the best possible experience.”
Baptist Jacksonville won the Consumer Choice Award based on its high scores for every category, including Best Doctors, Best Nurses, Best Image/Reputation and Best Overall Quality. Baptist Jacksonville has received the award for more than 15 years.
“We are extremely proud to receive the Consumer Choice Award,” said Michael Mayo, hospital president for Baptist Jacksonville. “This award validates the commitment of our entire team of caregivers. Every member of the Baptist Jacksonville care team is focused on ensuring that each patient and family experience is delivered with a compassionate appreciation for the lives that are entrusted into our care.”
In addition, based on an analysis of the survey, Baptist Health has the distinction of the “Most Preferred Healthcare Provider,” which it has received since 1990.
In analyzing the results, Baptist Health scores the highest in quality/image measures, including Most Preferred for All Health Needs, Best Overall Quality, Best Doctors, Best Nurses, Best Image / Reputation, Most Personalized Care, Best Community Health Programs, Latest Technology & Equipment, Widest Range of Services, Best Accommodations / Amenities and Highest Patient Safety.
Baptist also had the highest score in many categories of service, including:
- Hospital Emergency Room
- Hospital Inpatient Stay
- Outpatient / Same-Day Surgery
- Outpatient Testing / X-Ray
- Imaging Services
- Heart Care
- Maternity / Obstetrics
- Women's / Gynecology
- Orthopedic Treatment / Surgery
- Bariatrics (Weight Loss Surgery)
- Mental Health
- Physical Therapy
- Home Health