Baptist Medical Center South - Billing Information

Baptist Medical Center South - Billing Information Main Content

Please select the type of bill you’ve received from the chart below and follow the instructions. You may contact customer service to discuss available payment options. Please be sure to bring your insurance card to your appointment.

If you do not have health care coverage you will be asked to pay a portion of your estimated charges at the time of service. You may contact customer service to discuss available payment options.

If you do not have health care coverage and cannot afford to pay for needed services, please contact our financial advocates to discuss our financial assistance policy.

A hospital bill is for services provided at a Baptist Health hospital or outpatient facility.

Room & board
Diagnostic testing or other services
Medical supplies
Medication

Online

Baptist Health offers a convenient way to review and update your account and pay your bill online. All our online services are free to use.

Phone

A customer service representative will be happy to assist you with any questions that you have regarding your bill.

Customer Service: 904.202.2092

Pay by credit card over the phone: Monday - Friday 8:00 am - 4:30 pm

Mail

Make checks payable to Baptist Medical Center

Baptist Jacksonville
P.O. Box 45094
Jacksonville, FL 32232-5094

Email

For billing questions, please include your patient account number in the subject line. Since eMail is not secure, please do not include personal information such as social security number or credit card information.

ptaccounting@bmcjax.com

In Person

To make a payment in person, just visit a cashier's offices at any of our hospital locations.

Cashier’s Hours of Operation: Monday through Friday: 8:00 am – 4:30 pm

Forms of Payment

If you provide insurance information, we will file your insurance claim for you. Once your insurance company has paid, you will receive a bill that will reflect any remaining deductible, co-payment or patient responsibilities. We accept the following forms of payment:

Cash
Check
Visa
MasterCard
American Express
Discover
Bank Debit (Payment Plans)

Financial Assistance Program

We recognize that paying your medical bills may be difficult. If you are unable to pay yours, we are here to help. Baptist Health offers several options, such as financial assistance or discounted care, help in applying for government programs, payment plans, and referrals to medical care programs.

Financial Assistance Program