Preparing for Your Visit
If you provide your insurance information, we will file your insurance claim for you. Please note that you will be responsible for any co-pay, co-insurance, deductible, or non-covered services at the time of each visit. If you arrive for a visit without your co-pay, referral, authorization number, insurance card(s) or driver’s license, the appointment will be rescheduled. You also will be asked to sign a form to authorize your insurance company to pay our office directly.
Facility fee
A one-time facility fee will be changed on your first visit to the cancer center. This fee covers a variety of support services available to patients before, during and after treatment, including access to a full-time nutritionist, nurse navigator, social worker, chaplain, and other supportive programs and services.
Deductible
Depending on the type of insurance you have, you may have an annual deductible to meet. Our office will make every effort to verify your insurance benefits prior to your visit. When we call to confirm your appointment, we will inform you of the deductible. You will be asked to pay the deductible at the time of service.
Out of Network Services
Some insurance plans allow you to go out of network to see a provider without a referral. Usually, you will have a deductible to meet and a higher percentage to pay "out of pocket.”
Referral or Authorization
Many insurance plans require that you obtain a referral from your primary care physician (PCP) before you see a specialist. Therefore, we ask that you call our office prior to your visit to confirm that your PCP has provided us with a referral. Depending on your particular plan, the referral may be good for one year or only two visits, so please verify the number of visits permitted. You will be responsible for any visit not authorized.
Collections
A patient with a balance that has been placed in collections must pay any balance owed to the practice in cash before the practice will see them again.
Paying Your Bill
To determine the type of bill that you’ve received, please follow the instructions below:
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Baptist MD Anderson Physician Bill
A doctor bill may either be for services provided at an office visit or for a service or consultation provided by a physician at a Baptist hospital or outpatient facility.
If you receive a physician bill, please follow the instructions below:
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Hospital Bill
A hospital bill is for patient service provided at a Baptist hospital or outpatient facility. (room & board, diagnostic testing, medical supplies or medications).
If you receive a hospital bill, please click on the link above.
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Pay your Bill by Mail
Payments in the form of personal check, cash or money order may be mailed to:
Baptist MD Anderson Cancer Physicians
PO Box 45278
Jacksonville, FL 32232-5094
Pay Your Bill by Phone 904.202.5552
You may pay your bill over the phone Monday through Friday from 8:00 am to 4:30 pm.
Payment Types
We accept Visa, MasterCard, Discover and American Express