Informatics Support Analyst

Job Summary

Baptist Health is looking to add an Informatics Support Analyst in our Clinical Informatics team located at Baptist Jacksonville

As an Informatics Support Analyst, you will be responsible for: 

• Responsible for supporting end users of all levels across Baptist Health including ambulatory practices, hospitals, free-standing emergency rooms as well as our key affiliate partners.
• They will be responsible for ensuring that end-users have high levels of system proficiency, and understanding of system workflow that will ensure the proper, effective, safe, and efficient use of clinical information systems and equipment.
• They will be responsible for providing training, education, and support which fosters best practice process standardization with the ambulatory/hospital providers and staff.
• The team continuously monitors EHR adoption to track performance related to patient safety, regulatory, and financial goals.
• Onsite and remote user assistance with system navigation, troubleshooting of clinical application software, issue escalation, and just-in-time training needs.

The Informatics Support Analyst opportunity will be located at the Baptist Jacksonville Downtown. If you are interested in this Full-Time opportunity please apply now or contact andrew.foran@bmcjax.com

Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree - Nursing

Experience

• 3-5 Years Healthcare Experience Required
• 1-2 years EPIC Experience Required
• RN Preferred

License and Certification

• RN Preferred

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.