Kristina Santiago-Naranjo, Doctora en Medicina

I had a wonderful experience from check-in to check out.

Very open, and welcoming. Great people too

This was my first visit to Intracoastal West from another office and it was very clean and updated. The staff was great to interact with, from the front desk check-in all the way to Dr. Santiago and her medical assistant. The rooms are spacious and well-lit, and I’ve already recommended it to another family member.

Very helpful, caring, friendly staff. Dr. Kristina is SO awesome and supportive of your care plan.

The care and patience Dr Santiago gave me.

Kind, caring staff and an excellent physician .She was very thorough and competent.

Staff

Dr Kristina is valuable. She is a good listener and problem solver, with an excellent memory and the ability to keep up-to-date on research and current practices.

Professional and friendly and kind and all abt the patience

Dr Santiago is an example of what all physicians should aspire to be. She is so thorough, you know she is on top of your history and listens carefully to your current status. I feel blessed to have her on my health team.

I ENJOYED MY VISIT .LOVED MY DOCTOR VERY CLEAN

Primary Dr. Santiago. This was my first visit to her new location. The facility is very nice.

all the facilities and, especially, the specialists

Dr. Santiago articulates medical conditions and steps to improve, in an excellent manner. She answers all questions, and seeks best practice solutions.

Welcoming,clean and friendly staff.

From the first call to the office to schedule an appointment as a new patient, to the check-in, the nurse's treatment while checking my vitals—everything was excellent. As a first-time patient, I felt completely at ease. Then, when the doctor came in, she treated me so well that I felt confident. She explained the treatment I was about to begin step by step. Talking to my doctor is a conversation of trust, which is the most important thing that should exist between doctor and patient—trust, because that way the patient can express what they feel without fear. I give the office a 10 out of 10.

The convenience of the location

I followed Dr Santiago to this office. The staff is nice and the facilities are new as of March. Dr Santiago spends quality time with me , addressing all my issues or concerns. I am very confident in her care . I am so happy to have found her to be my primary doctor!

, friendly people & my precious doctor

I like how modern the office looks compared to the Lakewood office location had been previously going to. The rooms and the waiting are bigger and there is ample parking. Also, my doctor, Kristina Santiago is by far the best doctor I have ever had. Major kudos to her. She has been my doctor for several years going back to when she was working out of the Baptist Health Lakewood location. Dr. Santiago is such a great doctor that I plan to keep her as my primary physician after I move out of state. Her level of care is worth me traveling back to Jacksonville for my exams. The way I see it, there are good doctors and there are rock star doctors. Dr. Santiago is a rock star. I don't remember her assistant's name but she was also very nice and professional. Overall, I can say that from here on out, that office and Dr. Santiago are my primary options for healthcare, even it it means flying all the back to Jacksonville from Las Vegas.

Dr. Santiago and her staff is unmatched anywhere in Jacksonville. Her generosity with her patients and her ability to listen to her patients is like no other doctor. Her staff cares about the patients too which is hard to come by. I will not go anywhere else for my care.

I love the staffing. I love how informed they are how quick they are to help their insight on procedures and services and medication.

Great doctors and very knowledgeable, office staff is very helpful.

I think Dr Santiago is a wonderful doctor. I will go where ever she is.

Everything is excellent

The personnel is phenomenal! The space is cheerful and comfortable. I love the artwork on the walls. The entire experience was pleasant.

Dr. Santiago

My doctor, Kristina Santiago! The staff was very friendly too

The young lady at the desk during my exit was polite, personable and friendly. Also, the Nursing assistant for my Dr. was caring.

Clean, friendly and professional staff. Dr. Santiago is worth the drive!!!