Cheryl Dietly, APRN, MSN

Cheryl Dietly, APRN, MSN

Advanced Practice Registered Nurse

4.7 out of 5 stars 4.7 (215)

Cheryl Dietly, APRN, MSN Office and Other Patient Information

Primary Office

Office 1: Baptist Behavioral Health - Baptist HealthPlace at Nocatee

400 Colonnade Drive , Suite 230
, Ponte Vedra , FL 32081

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (215)

SORT BY

  • Patient Review 1

    4.6 out of 5 stars

    Reviewed on March 30, 2024 | Verified Review

    Everything


  • Patient Review 2

    5 out of 5 stars

    Reviewed on March 29, 2024 | Verified Review

    The personal care of the staff


  • Patient Review 3

    1.4 out of 5 stars

    Reviewed on March 28, 2024 | Verified Review

    Did not appreciate bbh posting contents of my private conversation with therapist. I already requested that you take it off the Internet. Tied of excuses. Don???t calll me unless you have taken it down!


  • Patient Review 4

    5 out of 5 stars

    Reviewed on March 28, 2024 | Verified Review

    Very easy to talk to. Understanding and helpful.


  • Patient Review 5

    5 out of 5 stars

    Reviewed on March 22, 2024 | Verified Review

    I am very happy with the help I am getting from my provider at this facility.


  • Patient Review 6

    5 out of 5 stars

    Reviewed on March 20, 2024 | Verified Review

    Efficient. On time


  • Patient Review 7

    5 out of 5 stars

    Reviewed on March 20, 2024 | Verified Review

    Ease of not having to drive to the office and one-on-one discussion with professionals


  • Patient Review 8

    5 out of 5 stars

    Reviewed on March 19, 2024 | Verified Review

    All questions answered and spent time discussing issues.


  • Patient Review 9

    5 out of 5 stars

    Reviewed on March 19, 2024 | Verified Review

    My ARPN is always professional and kind. I really like her attention to point out practical ways I can support my health at home between appointments


  • Patient Review 10

    5 out of 5 stars

    Reviewed on March 19, 2024 | Verified Review

    Cheryl Dietly is a caring person and has my best interests in mind.


  • Patient Review 11

    5 out of 5 stars

    Reviewed on March 19, 2024 | Verified Review

    Professional welcoming knowledgeable and great service time efficient


  • Patient Review 12

    5 out of 5 stars

    Reviewed on March 19, 2024 | Verified Review

    My first visit was very relaxing


  • Patient Review 13

    5 out of 5 stars

    Reviewed on March 15, 2024 | Verified Review

    helpfullness


  • Patient Review 14

    5 out of 5 stars

    Reviewed on March 14, 2024 | Verified Review

    My first virtual appointment was thorough and very professional.... Looking forward to continued care


  • Patient Review 15

    5 out of 5 stars

    Reviewed on March 13, 2024 | Verified Review

    prompt convenience private courteous


  • Patient Review 16

    5 out of 5 stars

    Reviewed on March 10, 2024 | Verified Review

    As always, Cheryl was pleasant and professional. She listened to my concerns and offered positive feedback and doable solutions. I feel confident sharing with her and I am sure she has my best well-being at heart.


  • Patient Review 17

    5 out of 5 stars

    Reviewed on March 05, 2024 | Verified Review

    Everybody there is nice and helpful.


  • Patient Review 18

    5 out of 5 stars

    Reviewed on March 01, 2024 | Verified Review

    Compassionate conversation based on the needs of the patient.


  • Patient Review 19

    5 out of 5 stars

    Reviewed on February 23, 2024 | Verified Review

    Cheryl Dietly is very easy to talk to, and very thorough in our visit I've only had virtual visits, which works out just fine for me. I am very satisfied with Cheryl


  • Patient Review 20

    5 out of 5 stars

    Reviewed on February 21, 2024 | Verified Review

    Very professional, knowledgeable and thorough.


  • Patient Review 21

    5 out of 5 stars

    Reviewed on February 17, 2024 | Verified Review

    I have a very positive experience working with Cheryl Diety, she spend time asking about my mental health issues and looks to prescribe the appropriate medications. Plus, she will offer alternatives to the medications as necessary.


  • Patient Review 22

    5 out of 5 stars

    Reviewed on February 17, 2024 | Verified Review

    The visual appointment is very convenient. Cheryl is helping me with solving my problem. I'm grateful.


  • Patient Review 23

    5 out of 5 stars

    Reviewed on February 16, 2024 | Verified Review

    That the psychiatrist did not post all of my personal information on my medical chart I appreciate that bit of privacy. If I had seen a counselor, the information would be available to anyone with access to my medical records


  • Patient Review 24

    4.6 out of 5 stars

    Reviewed on February 14, 2024 | Verified Review

    Very helpful and resssuring


  • Patient Review 25

    4.6 out of 5 stars

    Reviewed on February 14, 2024 | Verified Review

    Extremely caring and professional provider. Very friendly.


  • Patient Review 26

    5 out of 5 stars

    Reviewed on February 14, 2024 | Verified Review

    My Dr's are great


  • Patient Review 27

    5 out of 5 stars

    Reviewed on February 08, 2024 | Verified Review

    The staff was attentive, efficient and quickly responsive


  • Patient Review 28

    5 out of 5 stars

    Reviewed on February 03, 2024 | Verified Review

    Dr. Dietly is very nice and easy to talk to. Getting a followup appointment is convenient.


  • Patient Review 29

    5 out of 5 stars

    Reviewed on February 02, 2024 | Verified Review

    Everyone I came in contact with was very nice.


  • Patient Review 30

    5 out of 5 stars

    Reviewed on January 28, 2024 | Verified Review

    Cheryl is comfortable to talk with. She hears me and is up-to-date on my current treatment. With that knowledge and sensitivity she helps me set attainable goals. She recommends, encourages and provides feedback My experiences with Cheryl have always been positive.


  • Patient Review 31

    5 out of 5 stars

    Reviewed on January 27, 2024 | Verified Review

    Everything.


  • Patient Review 32

    4.6 out of 5 stars

    Reviewed on January 26, 2024 | Verified Review

    Great experience


  • Patient Review 33

    5 out of 5 stars

    Reviewed on January 26, 2024 | Verified Review

    Cheryl is very personable and understands my needs and problems. She has been a tremendous help with my medications.


  • Patient Review 34

    5 out of 5 stars

    Reviewed on January 25, 2024 | Verified Review

    Compassionate and caring. Seem to be genuinely interested in my issues and willing to help.


  • Patient Review 35

    5 out of 5 stars

    Reviewed on January 25, 2024 | Verified Review

    User friendly, caring and attentive provider


  • Patient Review 36

    5 out of 5 stars

    Reviewed on January 24, 2024 | Verified Review

    I feel like my provider really listened to me


  • Patient Review 37

    5 out of 5 stars

    Reviewed on January 23, 2024 | Verified Review

    Cheryl Dietly takes her time with patients. Listens & .answers questions you may have. Puts a lot into finding a treatment plan she feels would be good.


  • Patient Review 38

    5 out of 5 stars

    Reviewed on January 21, 2024 | Verified Review

    I enjoyed Cheryl Dietley in Nocatee very much and received treatment. However, the distance between there and where I live is too far. Cheryl exhibits great respect and compassion towards her patients and I would highly recommend her.


  • Patient Review 39

    5 out of 5 stars

    Reviewed on January 18, 2024 | Verified Review

    Excellent video conference with professional.


  • Patient Review 40

    5 out of 5 stars

    Reviewed on January 17, 2024 | Verified Review

    Dr. Pinder is wonderful. Marissa has a great personality. The whole staff works well together!


  • Patient Review 41

    5 out of 5 stars

    Reviewed on January 17, 2024 | Verified Review

    Clinician recognized that a change in medication may help, which it did!


  • Patient Review 42

    4.6 out of 5 stars

    Reviewed on January 15, 2024 | Verified Review

    professional approach


  • Patient Review 43

    5 out of 5 stars

    Reviewed on January 12, 2024 | Verified Review

    Listens and is flexible as conditions change


  • Patient Review 44

    5 out of 5 stars

    Reviewed on January 07, 2024 | Verified Review

    My first appointment went very well. I would highly recommend???


  • Patient Review 45

    5 out of 5 stars

    Reviewed on January 06, 2024 | Verified Review

    Encouragement from counselor to move forward with activities to focus on my mental and physical well being.


  • Patient Review 46

    5 out of 5 stars

    Reviewed on January 06, 2024 | Verified Review

    Very happy to find a mental health provider after searching for several months. Mrs. Dietly is very professional and listened attentively to my concerns. Facility is very nice and bright (which always makes me feel good). I would highly recommend Baptist Behavioral Health.


  • Patient Review 47

    4.6 out of 5 stars

    Reviewed on January 06, 2024 | Verified Review

    Cheryl listened and answered my concerns clearly. She took opportunity to readdress my questions later in the appointment so that I understood.


  • Patient Review 48

    4.6 out of 5 stars

    Reviewed on January 06, 2024 | Verified Review

    Very helpful and listens well to clients concerns!


  • Patient Review 49

    2.6 out of 5 stars

    Reviewed on December 30, 2023 | Verified Review

    No amount counseling or medication can undo the harm to my mental capacity caused by my disease.


  • Patient Review 50

    5 out of 5 stars

    Reviewed on December 29, 2023 | Verified Review

    I was seen on time and I enjoy Cheryl for her knowledge and help.


  • Patient Review 51

    5 out of 5 stars

    Reviewed on December 22, 2023 | Verified Review

    Cheryl Detley is very professional, and cares about my mental health.


  • Patient Review 52

    5 out of 5 stars

    Reviewed on December 22, 2023 | Verified Review

    Lindsay McKim and staff are the best!


  • Patient Review 53

    1.4 out of 5 stars

    Reviewed on December 21, 2023 | Verified Review

    The doctor I saw made a very abrupt diagnosis without looking at my medications. I found a new prescriber, Sheryl Dietly who was open to looking at my medication and adjusted the to great success


  • Patient Review 54

    5 out of 5 stars

    Reviewed on December 16, 2023 | Verified Review

    Excellent communication with Cheryl Dietly!


  • Patient Review 55

    5 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    On time and very helpful counseling


  • Patient Review 56

    5 out of 5 stars

    Reviewed on December 12, 2023 | Verified Review

    Cheryl is an excellent provider!


  • Patient Review 57

    5 out of 5 stars

    Reviewed on December 09, 2023 | Verified Review

    Receiving help with ways to solve a problem.


  • Patient Review 58

    5 out of 5 stars

    Reviewed on December 07, 2023 | Verified Review

    Timely, and very reassuring.Dr. easy to talk too


  • Patient Review 59

    5 out of 5 stars

    Reviewed on December 01, 2023 | Verified Review

    Efficient and knowledgeable staff and provider. I was very pleased with the services provided.


  • Patient Review 60

    5 out of 5 stars

    Reviewed on November 17, 2023 | Verified Review

    I felt comfortable and respected. Cheryl didn???t rush me I appreciate that in a provider.


  • Patient Review 61

    5 out of 5 stars

    Reviewed on November 14, 2023 | Verified Review

    Caring staff


  • Patient Review 62

    3.4 out of 5 stars

    Reviewed on November 10, 2023 | Verified Review

    Very up on many mental health problems and chemical imbalance treatments. Not up on advances in technology currently used for voice to skull and telepathy, AI used for surveillance. May be a political issue more than something a medical professional can do anything other than suppress anxiety and assist with sleep. I do appreciate all the help I can get.


  • Patient Review 63

    5 out of 5 stars

    Reviewed on November 06, 2023 | Verified Review

    .


  • Patient Review 64

    4.6 out of 5 stars

    Reviewed on November 03, 2023 | Verified Review

    I feel that Cheryl D has been very helpful to me with her recommendations for my mental health issues and she seems very dedicated on my progress to overcome the anxiety I experience.


  • Patient Review 65

    5 out of 5 stars

    Reviewed on November 01, 2023 | Verified Review

    Provider Cheryl Dietly was a great listener, offered suggestions including a workbook, and will follow-up with me in a month. She evaluated my medical/mental situation with understanding and care about my well being. Having a video appointment was very helpful to manage my situation without driving to Nocatee. I felt comfortable explaining my history through the video format. Thanks1


  • Patient Review 66

    5 out of 5 stars

    Reviewed on October 31, 2023 | Verified Review

    Cheryl Dietly is very understanding and attentive to my concerns


  • Patient Review 67

    5 out of 5 stars

    Reviewed on October 27, 2023 | Verified Review

    I felt comfortable talking with Cheryl


  • Patient Review 68

    5 out of 5 stars

    Reviewed on October 27, 2023 | Verified Review

    Professional, caring, and easy to talk to.


  • Patient Review 69

    1 out of 5 stars

    Reviewed on October 27, 2023 | Verified Review

    The clinician I saw was lacking in empathy and understanding; she seemed defensive and unwilling to consider my past successes with medications. She did not attempt to establish rapport or create a welcoming environment


  • Patient Review 70

    4.6 out of 5 stars

    Reviewed on October 21, 2023 | Verified Review

    On time and listens


  • Patient Review 71

    5 out of 5 stars

    Reviewed on October 18, 2023 | Verified Review

    Quick response to phone call for help. Fast answer to appointment the next day.


  • Patient Review 72

    5 out of 5 stars

    Reviewed on October 17, 2023 | Verified Review

    Helpful, great listener.


  • Patient Review 73

    5 out of 5 stars

    Reviewed on October 14, 2023 | Verified Review

    Cheryl was very thorough, knowledgeable, and listened to determine the best med for me to try. Office staff was super nice and helpful.


  • Patient Review 74

    5 out of 5 stars

    Reviewed on October 10, 2023 | Verified Review

    Cheryl is very helpful, compassionate and caring.


  • Patient Review 75

    5 out of 5 stars

    Reviewed on October 10, 2023 | Verified Review

    Everything


  • Patient Review 76

    4.6 out of 5 stars

    Reviewed on October 09, 2023 | Verified Review

    A great help to patients in need!


  • Patient Review 77

    5 out of 5 stars

    Reviewed on October 05, 2023 | Verified Review

    Provider was patient and answered my questions. Was also positive about my condition.


  • Patient Review 78

    5 out of 5 stars

    Reviewed on September 29, 2023 | Verified Review

    I like my doctor


  • Patient Review 79

    1 out of 5 stars

    Reviewed on September 29, 2023 | Verified Review

    Your process for mental health treatment is absolutely horrific.


  • Patient Review 80

    5 out of 5 stars

    Reviewed on September 29, 2023 | Verified Review

    Very professional listening to all my concerns .


  • Patient Review 81

    5 out of 5 stars

    Reviewed on September 23, 2023 | Verified Review

    My counselor listens, understands my issues and gives good feedback for solutions.


  • Patient Review 82

    4.2 out of 5 stars

    Reviewed on September 22, 2023 | Verified Review

    To don't remove us as a patient after 6 month if not seen by doctor. I was referred by my mental health therapist to see a psychiatrist for additional support. I was not able to obtain an appointment with one for 9 months and in meantime I missed my 6 months with my psychologist, and had to get my prescription refilled. So I had to make an appointment to get a refill but was unable to without setting myself up as new patient, even though I had an appointment in 3 more months to see a psychiatrist. Isn't the psychiatrist and psychologist part of same department? Why would I have to reapply as new patient when I had an appt coming up in 3 more months?


  • Patient Review 83

    5 out of 5 stars

    Reviewed on September 15, 2023 | Verified Review

    I like their responsiveness. Whenever I have a question or request someone always responds in a timely manner.


  • Patient Review 84

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    Good service and friendly


  • Patient Review 85

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    The convenience, the professionalism, and the commitment to my health.


  • Patient Review 86

    5 out of 5 stars

    Reviewed on September 06, 2023 | Verified Review

    Everyone was great from setting my appointment to seeing my doctor.


  • Patient Review 87

    5 out of 5 stars

    Reviewed on September 06, 2023 | Verified Review

    I enjoy having an in person appointment with my provider and also enjoy that it is only 20 minutes from my home.


  • Patient Review 88

    5 out of 5 stars

    Reviewed on September 03, 2023 | Verified Review

    ALWAYS THERE WHEN YOUR NEED THEM, LISTENING AND AKSING THE RIGHT QUESTIONS.


  • Patient Review 89

    5 out of 5 stars

    Reviewed on September 01, 2023 | Verified Review

    Ease of use for online appointment, helpful.


  • Patient Review 90

    4.2 out of 5 stars

    Reviewed on August 30, 2023 | Verified Review

    There is over a year wait to se a psychiatrist.


  • Patient Review 91

    5 out of 5 stars

    Reviewed on August 30, 2023 | Verified Review

    Very pertinent to my situation. very helpful and sensitive to me


  • Patient Review 92

    5 out of 5 stars

    Reviewed on August 23, 2023 | Verified Review

    She listens to what I???m actually saying and how I???m feeling. Doesn???t talk over me and she doesn???t just ???throw??? medications at my issues. She???s been great so far!


  • Patient Review 93

    5 out of 5 stars

    Reviewed on August 22, 2023 | Verified Review

    Had to wait a long time for it, but meeting with staff finally via video was very helpful all around.


  • Patient Review 94

    5 out of 5 stars

    Reviewed on August 19, 2023 | Verified Review

    The Doctors and Nurse Partition are really niece to talk to them.


  • Patient Review 95

    5 out of 5 stars

    Reviewed on August 18, 2023 | Verified Review

    I was taken at my appointment time. And the session was very helpful.


  • Patient Review 96

    5 out of 5 stars

    Reviewed on August 17, 2023 | Verified Review

    The time my therapist took to help me.


  • Patient Review 97

    5 out of 5 stars

    Reviewed on August 15, 2023 | Verified Review

    Meeting one on one thru telehealth in the comfort of my own home is a great experience. Confidential. Leaves me free to ask various questions and I don't feel rushed.


  • Patient Review 98

    5 out of 5 stars

    Reviewed on August 12, 2023 | Verified Review

    My provider Cheryl is always very kind and takes time to actually listen to me. It makes me feel heard when I review my after summary notes and she has snippets of our conversation in there. Great job.


  • Patient Review 99

    3 out of 5 stars

    Reviewed on August 11, 2023 | Verified Review

    Not sure why you ask in a survey, a company your size should be able to find your own issues.


  • Patient Review 100

    5 out of 5 stars

    Reviewed on August 08, 2023 | Verified Review

    Polite people who listen and then do their best to help you. Doctors and other professional staff are knowledgeable and dedicated to their positions.


  • Patient Review 101

    5 out of 5 stars

    Reviewed on August 04, 2023 | Verified Review

    I like my therapist and hope we will get my medicine straighten out soon.


  • Patient Review 102

    5 out of 5 stars

    Reviewed on July 28, 2023 | Verified Review

    Cheryl Dietz is so easy to talk to about any and all challenges that I have. Just this week, she offered an amazing suggestion for me getting to sleep and staying asleep which has resulted in my being able to get at additional two hours of sleep. I think she has been counseling me close to three years now and each experience has helped me tremendously to stay on top of my game.


  • Patient Review 103

    4.6 out of 5 stars

    Reviewed on July 28, 2023 | Verified Review

    Cheryl is easy to talk to.


  • Patient Review 104

    3 out of 5 stars

    Reviewed on July 28, 2023 | Verified Review

    The office and everything was really nice. My appointment went well. I live in Arlington and this was the first appointment I could get. I don't live or know anyone that lives in Arlington so I wouldn't recommend for that reason but I would recommend Baptist Behavioral Health.


  • Patient Review 105

    5 out of 5 stars

    Reviewed on July 26, 2023 | Verified Review

    Cheryl listens, has great input. She cares about her patients. Is knowledgeable.


  • Patient Review 106

    5 out of 5 stars

    Reviewed on July 21, 2023 | Verified Review

    Did not feel rushed during initial appointment. Questions answered in a concise and professional manner.


  • Patient Review 107

    5 out of 5 stars

    Reviewed on July 21, 2023 | Verified Review

    I was able to schedule a virtual appointment quickly. My appointment was with Brittany and she was very good with asking questions regarding my problems. She took the time listening to me as I answered the questions Gave advise on things to help me.


  • Patient Review 108

    5 out of 5 stars

    Reviewed on July 18, 2023 | Verified Review

    It was an easy drive to Nocatee from where I live.


  • Patient Review 109

    5 out of 5 stars

    Reviewed on July 17, 2023 | Verified Review

    I can do a video visit


  • Patient Review 110

    5 out of 5 stars

    Reviewed on July 16, 2023 | Verified Review

    I feel comfortable with my visit. I feel as though someone really wants to do what they can to assist me, and "Listen" .


  • Patient Review 111

    5 out of 5 stars

    Reviewed on July 14, 2023 | Verified Review

    My doctor was on time, friendly, and met my needs with care and compassion.


  • Patient Review 112

    5 out of 5 stars

    Reviewed on July 14, 2023 | Verified Review

    Lindsay McKim is the best!


  • Patient Review 113

    5 out of 5 stars

    Reviewed on July 14, 2023 | Verified Review

    Convenient and professional.


  • Patient Review 114

    5 out of 5 stars

    Reviewed on July 13, 2023 | Verified Review

    Very helpful


  • Patient Review 115

    5 out of 5 stars

    Reviewed on July 13, 2023 | Verified Review

    was able to connect with my doctor in a timely manner.


  • Patient Review 116

    5 out of 5 stars

    Reviewed on July 11, 2023 | Verified Review

    I like Cheryl Dietly she very professional and listens she tries to give you ideas books to read to help understand your problems and how to make yourself to learn to handle different situations better!!!


  • Patient Review 117

    5 out of 5 stars

    Reviewed on June 30, 2023 | Verified Review

    Debbie Perez was not only welcoming when I arrived early, she was able to take me back and begin my procedure. I found she really cares about each one of her patients. She is very intelligent in her field. Debbie has much wisdom in her decision making for what is best for her patients. She explained, step by step to me, as to what she was going to do, so there were no surprises. She is kind, soft spoken, has a great personality, and connects with people quickly. I was very impressed with her and I am looking forward to my next appointment with her. Joy Carpenter


  • Patient Review 118

    5 out of 5 stars

    Reviewed on June 28, 2023 | Verified Review

    very comfortable with doctor felt relaxed very professional


  • Patient Review 119

    5 out of 5 stars

    Reviewed on June 28, 2023 | Verified Review

    Friendly, knowledgeable and spent time to understand and help me??????


  • Patient Review 120

    5 out of 5 stars

    Reviewed on June 27, 2023 | Verified Review

    Counselor provides helpful suggestions for resolution of my issues.


  • Patient Review 121

    3 out of 5 stars

    Reviewed on June 22, 2023 | Verified Review

    no opinion


  • Patient Review 122

    5 out of 5 stars

    Reviewed on June 17, 2023 | Verified Review

    Everything


  • Patient Review 123

    5 out of 5 stars

    Reviewed on June 10, 2023 | Verified Review

    Excellent Nurse Practitioner and staff on the phone. Very patient and considerate!


  • Patient Review 124

    5 out of 5 stars

    Reviewed on June 02, 2023 | Verified Review

    I can say what I feel from the comfort of my home where I'm relaxed enough to talk.I don't think I could if I had to go in.


  • Patient Review 125

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    Very friendly and professional.


  • Patient Review 126

    5 out of 5 stars

    Reviewed on May 31, 2023 | Verified Review

    I was able to speak freely about things. She asked me questions I answered them. I felt comfortable. We spoke about my medication agreed to changes and I feel it was a good virtual visit.


  • Patient Review 127

    5 out of 5 stars

    Reviewed on May 30, 2023 | Verified Review

    Amazing doctor


  • Patient Review 128

    5 out of 5 stars

    Reviewed on May 28, 2023 | Verified Review

    Cheryl is excellent and very thorough. My success with coping with depression has been exceptional. Very pleased.


  • Patient Review 129

    5 out of 5 stars

    Reviewed on May 26, 2023 | Verified Review

    Dr. Dietly is easy to talk to and is always looking for any necessary adjustments to my medication. I am very pleased with her and Baptist Behavioral Health.


  • Patient Review 130

    5 out of 5 stars

    Reviewed on May 20, 2023 | Verified Review

    All of my questions were answered helpfully. The advice I was given was very good. I have complete confidence in Rachel.


  • Patient Review 131

    5 out of 5 stars

    Reviewed on May 20, 2023 | Verified Review

    Virtual. Dr. Dietly is very open & engaged.


  • Patient Review 132

    5 out of 5 stars

    Reviewed on May 17, 2023 | Verified Review

    Staff was really helpful


  • Patient Review 133

    5 out of 5 stars

    Reviewed on May 16, 2023 | Verified Review

    My provider was very attentive. Listened to all y concerns and is helping me with overcoming my health issues.


  • Patient Review 134

    5 out of 5 stars

    Reviewed on May 13, 2023 | Verified Review

    Everything...but was late seeing me. However, all is okay.


  • Patient Review 135

    5 out of 5 stars

    Reviewed on May 12, 2023 | Verified Review

    convience, Felt very confident of Doctor, Felt it made a difference


  • Patient Review 136

    3.8 out of 5 stars

    Reviewed on May 08, 2023 | Verified Review

    My first visit I asked one of four women for directions. She was at the first desk and not at all busy. She was rude, raising her voice and embarrassing me. Now when I think of the visit I think of unprofessional help.


  • Patient Review 137

    5 out of 5 stars

    Reviewed on May 08, 2023 | Verified Review

    Its convenient and easy to link up. Our therapist is understanding and listens intently.


  • Patient Review 138

    5 out of 5 stars

    Reviewed on April 29, 2023 | Verified Review

    Quick appointment time and excellent service.


  • Patient Review 139

    5 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    Cheryl D. is professional, excellent listening and thoughtful advice and care.


  • Patient Review 140

    5 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    That the visit is virtual.


  • Patient Review 141

    5 out of 5 stars

    Reviewed on April 25, 2023 | Verified Review

    Outstanding care!


  • Patient Review 142

    5 out of 5 stars

    Reviewed on April 22, 2023 | Verified Review

    Am treated well with care and concern.


  • Patient Review 143

    4.6 out of 5 stars

    Reviewed on April 22, 2023 | Verified Review

    Working with me to solve my depression problem.


  • Patient Review 144

    5 out of 5 stars

    Reviewed on April 06, 2023 | Verified Review

    I was comfortable talking to Cheryl. She answered my questions and gave me resources to look into.


  • Patient Review 145

    5 out of 5 stars

    Reviewed on April 05, 2023 | Verified Review

    Ms. Dietly has been vey helpful and understanding. Excellent communications with her.


  • Patient Review 146

    5 out of 5 stars

    Reviewed on April 03, 2023 | Verified Review

    Great as always


  • Patient Review 147

    5 out of 5 stars

    Reviewed on March 31, 2023 | Verified Review

    The doctor listened to all my issues and evaluated me and decided to adjust meds and for me to see a therapist. Plus she had me purchase an Anxiety workbook which has been very helpful so far.


  • Patient Review 148

    5 out of 5 stars

    Reviewed on March 26, 2023 | Verified Review

    TO THE POINT WITH CONCERNED INTEREST TO MY WELL-BEING. ANSWERED ALL MY QUESTIONS, ACKNOWLEDGED MY WIFE IN THE BACKGROUND LISTENING IN. KNEW HOW TO ASK PROBING QUESTIONS.


  • Patient Review 149

    5 out of 5 stars

    Reviewed on March 24, 2023 | Verified Review

    My issues were understood and suggested tools to use, are effective.


  • Patient Review 150

    5 out of 5 stars

    Reviewed on March 15, 2023 | Verified Review

    Excellent physicians, telehealth convenience, what more could you ask for.


  • Patient Review 151

    3 out of 5 stars

    Reviewed on March 11, 2023 | Verified Review

    My provider didn???t have my past medical records. I had to explain why I was there. When I called to make the appointment 3 months in advance they should have asked me to sign a release form to have my records sent.


  • Patient Review 152

    5 out of 5 stars

    Reviewed on March 11, 2023 | Verified Review

    Dr Dietly listens to you, ask questions and aims for the best treatment plan. The office staff always friendly, efficiente & show they care.


  • Patient Review 153

    5 out of 5 stars

    Reviewed on March 08, 2023 | Verified Review

    The counselor is very helpful and professional


  • Patient Review 154

    1 out of 5 stars

    Reviewed on March 07, 2023 | Verified Review

    The only doctor I can get an ADHD assessment from is at 1 location, an hour away from my house, with appointments earlier than I need to be at work, and for more than 2 week's pay. It's inconvenient and overpriced. 0/10. The only reason I haven't left Baptist yet is because I this is precisely the kind of task I have trouble with with my UNTREATED ADHD.


  • Patient Review 155

    4.6 out of 5 stars

    Reviewed on March 07, 2023 | Verified Review

    My Dr takes good care of me. She always answers my questions ups my meds as needed. Let???s me know what I???m experiencing when I have break through anxiety. Let???s me know she understands and that we both are on the right track. Dr Dietry


  • Patient Review 156

    5 out of 5 stars

    Reviewed on March 06, 2023 | Verified Review

    I feel comfortable with Dr Dietly. She seems to understand the way I feel


  • Patient Review 157

    3.8 out of 5 stars

    Reviewed on March 04, 2023 | Verified Review

    Very long wait times for an initial appointment!


  • Patient Review 158

    5 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    Listened, professional and thorough. Felt comfortable.


  • Patient Review 159

    5 out of 5 stars

    Reviewed on July 31, 2022 | Verified Review

    My doctor is responsive and listens to what I have to say. She then makes her diagnosis which in my case was spot on.


  • Patient Review 160

    5 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    The ARNP was surprisingly refreshing. She listened and knew what to ask to further investigate. She was welcoming and easy to trust in order to share. I appreciate her paying attention to me and not brushing over my issues nor rushing through the appointment. I felt grateful for her.


  • Patient Review 161

    3 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    I can not comment on what the actual facility looks like, as all of my appointments have been Telehealth appointments with Dr. Dietly.


  • Patient Review 162

    5 out of 5 stars

    Reviewed on July 28, 2022 | Verified Review

    I like my therapist and it???s convenient to have virtual visits


  • Patient Review 163

    5 out of 5 stars

    Reviewed on July 22, 2022 | Verified Review

    Cheryl Dietly


  • Patient Review 164

    5 out of 5 stars

    Reviewed on July 21, 2022 | Verified Review

    Very easy to connect with a great therapist who???s personally interested in my well being.


  • Patient Review 165

    5 out of 5 stars

    Reviewed on July 21, 2022 | Verified Review

    Very helpful and accommodating. Ok


  • Patient Review 166

    5 out of 5 stars

    Reviewed on July 16, 2022 | Verified Review

    Dr Deitly is very kind, concerned, professional, and helpful with keeping my medicine where it should be. Her office staff are very nice and friendly, helpful in getting my appts scheduled and following up with reminders, as well as billing my insurances and keeping up with that. I would highly recommend Baptist Behavioral Services!


  • Patient Review 167

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    Great staff and therapists. Easy to schedule appts. Therapists helpful, knowledgeable & patient


  • Patient Review 168

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    Very easy to use Zoom appointment.


  • Patient Review 169

    5 out of 5 stars

    Reviewed on July 05, 2022 | Verified Review

    Wasn't a good follow visit, reference calls I assume it was the doctor???s nurse, my visit with Dr. Poland about my medication, there were some lies told to the Dr & of course she defended her staff who was upset because I would use the pharmacy she wanted me to use. Like I told both of them I have never had a problem with receiving my med. no one follow up with me to see if I had received it, glad it was a life or death situation. I will not receive any more care from your office. I don't need a referral and will find another GI. I saw my last GI Dr a Lil over twenty yrs before we relocated to St Johns. Thank you


  • Patient Review 170

    5 out of 5 stars

    Reviewed on July 03, 2022 | Verified Review

    The receptionist was very friendly and helpful as was Sherill Dietrich ( hope I've got the name correctly ) the consultant and Med . coordinator.


  • Patient Review 171

    5 out of 5 stars

    Reviewed on June 21, 2022 | Verified Review

    The woman who helped me on the phone was amazing!


  • Patient Review 172

    5 out of 5 stars

    Reviewed on June 10, 2022 | Verified Review

    Everyone is always helpful, courteous and caring when I call in or have an appointment.


  • Patient Review 173

    5 out of 5 stars

    Reviewed on June 03, 2022 | Verified Review

    Yes Cheryl Dietly is very easy to talk to. She addressed my concerns, and filled my prescriptions right away


  • Patient Review 174

    5 out of 5 stars

    Reviewed on June 03, 2022 | Verified Review

    Dr Dietly takes the time to listen to whatever problems I may be having. Answers questions you have & prescribes medication she feels best for your situation. The office staff always friendly, caring & gets back with you in a resonable amount of time if have questions for doctor.


  • Patient Review 175

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    The care that I get !


  • Patient Review 176

    5 out of 5 stars

    Reviewed on May 07, 2022 | Verified Review

    Everyone was very friendly and helpful


  • Patient Review 177

    5 out of 5 stars

    Reviewed on May 07, 2022 | Verified Review

    Always a good experience.


  • Patient Review 178

    5 out of 5 stars

    Reviewed on May 06, 2022 | Verified Review

    Dr Dietley always takes the time with me to go over whatever needs to be discussed. She listens to my concerns, thoughts etc. Has done the very best she can to help me with my d??pression & anxiety. The staff is always friendly & gelpful.


  • Patient Review 179

    5 out of 5 stars

    Reviewed on May 06, 2022 | Verified Review

    Very easy to do virtual visit from home. My provider was very kind and easy to talk to.


  • Patient Review 180

    5 out of 5 stars

    Reviewed on May 03, 2022 | Verified Review

    They are great for medications needed refilled. The only problem I have is with zoom . Can't get it to work.


  • Patient Review 181

    5 out of 5 stars

    Reviewed on May 02, 2022 | Verified Review

    Cheryl, was very nice and asked me about my med list. It was a very good session. Would highly recommend her. I already have recommended her in fact. If I had business cards my family doctor would like to have them.


  • Patient Review 182

    5 out of 5 stars

    Reviewed on April 30, 2022 | Verified Review

    Cheryl Dietly is so easy to talk to. So helpful


  • Patient Review 183

    5 out of 5 stars

    Reviewed on April 26, 2022 | Verified Review

    The ease to make appointments the attention of the provider and the genuine care they provide


  • Patient Review 184

    1.8 out of 5 stars

    Reviewed on April 10, 2022 | Verified Review

    I???ve been treated for 8 month and have NEVER seen a doctor only a nurse practitioner. All other practices you see the doctor then the follow up is with the nurse practitioner.


  • Patient Review 185

    1 out of 5 stars

    Reviewed on March 31, 2022 | Verified Review

    thru somemone


  • Patient Review 186

    5 out of 5 stars

    Reviewed on March 31, 2022 | Verified Review

    Great provider


  • Patient Review 187

    3 out of 5 stars

    Reviewed on March 30, 2022 | Verified Review

    My appointments and service from the psychiatrist are great. However, I continue to have issues with billing. This ranges from being billed incorrectly to submitting the same date of service to my insurance for payment twice. I shouldn't have to worry about following up or that I'm being charged incorrectly every time I have an appointment. An online portal would also make it easier to pay, schedule appointments, and contact the office regarding these issues.


  • Patient Review 188

    4.6 out of 5 stars

    Reviewed on March 30, 2022 | Verified Review

    Had my session by Zoom. It was held on time and I didn't have to travel anywhere


  • Patient Review 189

    5 out of 5 stars

    Reviewed on March 19, 2022 | Verified Review

    Dr Dietley is very understanding. Listens well and puts all she can into helping with the patients problems


  • Patient Review 190

    5 out of 5 stars

    Reviewed on March 16, 2022 | Verified Review

    Cheryl Dietly listens, is not rushed, not aggressive with changing treatment plan and seems very knowledgeable. She is easy to talk with.


  • Patient Review 191

    5 out of 5 stars

    Reviewed on March 16, 2022 | Verified Review

    Always friendly staff willing to find time for your needs.


  • Patient Review 192

    1 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    I made an appt several months ago in 2021 to see a psychiatrist. Baptist behavioral health setup an appt on March 8th with Cheryl Deitley, APRN. NOT A PSYCHIATRIST! She offered zero help! Literally told me she has no answers. I???m severely suicidal and that???s what she tells me. What a joke! At the very least I wanted to get a more specific diagnosis of my mental health issues, but SHE HAS NO ANSWERS FOR ME! Needless to say I won???t be seeing her again. I think I???m done with the Baptist network entirely. Nothing but terrible experiences!


  • Patient Review 193

    5 out of 5 stars

    Reviewed on March 13, 2022 | Verified Review

    Staff is efficient. They find out what's wrong with you.


  • Patient Review 194

    5 out of 5 stars

    Reviewed on March 09, 2022 | Verified Review

    I drive all the way from north side jax to ponte vedra to see Mrs Dietly! She is my absolute favorite! I enjoy every visit.


  • Patient Review 195

    5 out of 5 stars

    Reviewed on March 02, 2022 | Verified Review

    She always listens to me. Then she will ask questions.


  • Patient Review 196

    3 out of 5 stars

    Reviewed on March 01, 2022 | Verified Review

    I???m not disappointed or dissatisfied. I just don???t think I would recommend because there is t an overwhelming reason to recommend . I don???t feel like there is a personal interest in my well being past the average .


  • Patient Review 197

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    The treatment and the way information was give to me, allowed me to feel very comfortable.


  • Patient Review 198

    3.8 out of 5 stars

    Reviewed on February 23, 2022 | Verified Review

    Provider was very knowledgeable and easy to talk to. Front office staff were pleasant and helpful. Unfortunately, it takes 2-4 months to make an appointment for a new patient.


  • Patient Review 199

    5 out of 5 stars

    Reviewed on February 21, 2022 | Verified Review

    Great provider


  • Patient Review 200

    1 out of 5 stars

    Reviewed on February 15, 2022 | Verified Review

    Don???t even know where Nocatee is and have never seen any provider tethered.


  • Patient Review 201

    5 out of 5 stars

    Reviewed on February 14, 2022 | Verified Review

    I like how the Dr. takes her time, making sure I understand what's going on within myself.


  • Patient Review 202

    5 out of 5 stars

    Reviewed on February 08, 2022 | Verified Review

    I like the convenience of the Zoom calls and I am very comfortable with my provider and her staff


  • Patient Review 203

    4.2 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    I was happy with my appointment but I wish there were more in office appointments available. I don't have privacy in my home so it limits what I can discuss when on a virtual appointment not to mention that internet issues can cause the zoom call to lag or cut out. In addition, I had to call to obtain the link as it was never sent. This is a lot of extra work for an appointment that is already difficult to attend (no weekend/pm hours). I'd also prefer a way to pay online, waiting for someone to call or having to call every time to pay isn't ideal.


  • Patient Review 204

    5 out of 5 stars

    Reviewed on February 01, 2022 | Verified Review

    Cheryl is very professional and informative


  • Patient Review 205

    5 out of 5 stars

    Reviewed on January 24, 2022 | Verified Review

    Dr. Dietly persisted with our conference despite technical difficulties. She???s a real pro in every aspect of patient care. Thank you!


  • Patient Review 206

    5 out of 5 stars

    Reviewed on January 24, 2022 | Verified Review

    Professional, compassionate, helpful behavioral specialists. Office staff are easy to reach to schedule appointments.


  • Patient Review 207

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    Professional and personable - felt like I was the only Patient! Lots of time without feeling rushed ! C Dietly Is awesome!


  • Patient Review 208

    5 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    I like my clinician she is friendly and to the point. It is time efficient and helps meet my needs


  • Patient Review 209

    5 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    The staff are very helpful


  • Patient Review 210

    5 out of 5 stars

    Reviewed on January 18, 2022 | Verified Review

    Caring helpful NP and staff


  • Patient Review 211

    5 out of 5 stars

    Reviewed on January 18, 2022 | Verified Review

    Good job!


  • Patient Review 212

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    Thoughtful, Knowledgable, and respectful doctors and nurses


  • Patient Review 213

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    consideration and time taken to complete appointment.


  • Patient Review 214

    3 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    There is nothing in particular that is great or terrible. I am just indifferent


  • Patient Review 215

    5 out of 5 stars

    Reviewed on January 04, 2022 | Verified Review

    Dr.Dietly is very concerned about the overall health of individual. She asked me about all of my concerns regarding my health issue. She offered a precise plan to deal with medical need. I look forward to working with Dr, Dietly to help me with tackling my issues. Staff is highly professional.


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