Clinical Triage and Referral Coordinator, Behavioral Health, Baptist Downtown

Job Summary

Baptist Medical CenterClinical Triage and Referral CoordinatorOutpatient Behavioral Health DepartmentPart-Time, Day-shift, in-office is looking to add a to our. This is a opportunity.

As a Clinical Triage and Referral Coordinator,three Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) services Maternal Mental Health you will support, including. You will work closely with an interdisciplinary treatment team that includes mental health professionals, psychiatrists, therapists, and program leadership to ensure timely, appropriate access to PHP and IOP services.

This position functions at the center of the Outpatient Behavioral Health department and serves as a key point of contact for all PHP/IOP referrals. Using strong verbal, listening, and written communication skills—along with expertise in administering evidence-based screeners and brief mental status assessments—the coordinator facilitates comprehensive triage and screening for all incoming referrals.

In addition to clinical triage functions, the coordinator provides administrative support, including scheduling and phone coverage for the clinical team, and collaborates with the TAP team regarding insurance authorizations and referral coordination.

Responsibilities include:

• Triaging and screening all PHP/IOP referrals

• Collaborating with interdisciplinary PHP/IOP treatment teams

• Assisting with scheduling and phone coverage for the clinical team

• Partnering with the TAP team for insurance authorizations and referral processes

*** A Bachelor’s Degree in Psychology or a related field (required)

If you’re interested in this Part-Time, Day-shift Clinical Triage and Referral CoordinatorBaptist Jacksonville opportunity at, please apply today!

Education Required

Bachelor's Degree

Education Preferred

Master's Degree

Experience

• Over 5 years Relevant equivalent experience in lieu of education
• 3-5 Years Behavioral Health Experience

License and Certification

None

Location

Location Overview

For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci™ Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals.” The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more.  Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions.  As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.