Choose from the 3 options below to obtain your records if you are a patient or an authorized representative, such as family member, someone with power of attorney, or other person who can legally make health care decisions for the patient.
Note: Baptist Health doctors already have access to your Baptist Health medical records through our electronic system. This means any Baptist Health provider you see can view your information from other Baptist Health doctors, ER visits, specialist, imaging, etc.
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OPTION 1: Instant access via My Baptist Chart
In most cases, we recommend using your My Baptist Chart account for fast and easy service. Whether you need all or part of your records, you can retrieve them for yourself or securely share them. Once signed in, access medical records through the Sharing Hub in the main menu. Don't have an account yet? Learn more and easily sign up here.
Sign In to My Baptist Chart
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OPTION 2: Complete a request form electronically
After you finish the form, your request will be sent to our team instantly, with most processed within 5-7 business days. Patient representatives (including legal guardians, family members, or those with power of attorney) may be asked to provide documentation confirming their legal authority. If you need radiology disks or images, use this option.
Request Baptist MD Anderson Cancer Center medical records here.
Request Baptist Behavioral Health outpatient (office setting) records by calling 904.376.3800 or fax 904.390.7406.
Complete Authorization Form Now Online
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OPTION 3: Prefer to mail, fax, or email a form?
Print and complete the release authorization form, then send it to the Release of Information Office via mail, fax or email:
Mail
Baptist Health
Release of Information Office
P.O. Box 10757
Jacksonville, FL 32247
Fax 904.202.5381
Email HIM.ROI@bmcjax.com
Note: We are unable to process unsigned and/or incomplete requests.
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Need assistance with your medical record request?
Hospitals, free-standing emergency rooms, and primary/specialty offices
Call 904.202.5380, Monday – Friday, 8 am to 4:30 pm (closed major holidays)
Baptist MD Anderson Cancer Center
Learn how to access records here.
Baptist Behavioral Health - outpatient (office setting)
Call 904.376.3800, Monday - Friday, 8 am to 5 pm
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Need forms signed or have medical questions?
Please contact your doctor's office directly using My Baptist Chart or by telephone if you need a form filled out by your doctor or have medical questions about your records.
