For patients and healthcare facilities
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If you're a patient that needs to request medical records, images or test results, click here.
If you're a health care provider or facility needing medical records, click here.
If you're a third-party needing medical records, click here.
If you're trying to amend your medical records, get a birth or death certificate or other information, click here.
To obtain a copy of your medical records, images or test results, follow the steps below.
Step 1: Print Form
All request forms must be signed and dated by the patient or the patient’s legally authorized representative, parent or guardian. If the patient is under psychiatric care, the supervising psychiatrist will need to approve the release of records.
Step 2: Select the location below where you received care and contact the department that provided care.
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If you are a third-party needing to request medical records from one of our hospitals, free-standing EDs or BMDA, please contact the Release of Information Office.
Requests and payments for medical records should be mailed to our mailing address.
Mailing Address:
P.O. Box 10757
Jacksonville, FL 32247
Phone: 904.202.5380
Requests and authorization forms for medical records must be addressed to the Baptist Health facility you are requesting records from.
To request that we amend your health record, please print out and complete the Request for Amendment of Patient Information Form and deliver it to:
Baptist Health Amendment Office
P.O. Box 10757
Jacksonville, FL 32247
Phone: 904.202.5622
To request a billing statement, reach out to Baptist Financial Services or use this Online Request Form to get an itemized statement
Phone: 904.202.2092
Email: PTAccounting@bmcjax.com
Contact the Florida Department of Health Bureau of Vital Statistics at 904.359.6900
To access your patient portal, visit my baptist connect