A hospital bill is for services provided at a Baptist Health hospital or outpatient facility.
ONLINE:
Baptist Health offers a convenient way to review and update your account and pay your bill online. All our online services are free to use.
PHONE:
A customer service representative will be happy to assist you with any questions that you have regarding your bill.
Customer Service: 904.202.2092
Pay by credit card over the phone: Monday - Friday 8:00 am - 4:30 pm
MAIL:
Make checks payable to Baptist Medical Center
Baptist Jacksonville
P.O. Box 45094
Jacksonville, Fl 32232-5094
Baptist Beaches
P.O. Box 45058
Jacksonville, Fl 32232-5058
Baptist Nassau
P.O. Box 44114
Jacksonville, Fl 32231-4114
Baptist South
P.O. Box 45094
Jacksonville, Fl 32232-5094
eMAIL:
For billing questions, please include your patient account number in the subject line. Since eMail is not secure, please do not include personal information such as social security number or credit card information.
ptaccounting@bmcjax.com
IN PERSON:
To make a payment in person, just visit a cashier's offices at any of our hospital locations.
Cashier’s Hours of Operation:
Monday through Friday: 8:00 am – 4:30 pm
FORMS OF PAYMENT:
If you provide insurance information, we will file your insurance claim for you. Once your insurance company has paid, you will receive a bill that will reflect any remaining deductible, co-payment or patient responsibilities. We accept the following forms of payment:
FINANCIAL ASSISTANCE PROGRAM:
If you do not have health care coverage you will be asked to pay the full amount of your estimated charges at the time of service. If you cannot pay the entire estimated amount, we will ask you to speak to a customer service representative at 904.202.2092, option #3.