Billing & Insurance Information

Billing & Insurance Information Main Content

Insurance Information

  • Our hospitals, outpatient locations and physician practices welcome most plans. Review our list of accepted insurance plans.
  • If you have a participating health insurance plan and provide us with your policy information, we will file your insurance claims for you.
  • Insurance coverage, co-pays and deductibles for office visits and inpatient and outpatient procedures are determined by your insurance plan and are expected at each visit.
  • Please check with your insurance company to understand your coverage and your responsibilities, and advise us of any changes to your insurance information or mailing address.
  • Please be sure to bring your insurance card to your appointment.
  • You may contact customer service to discuss available payment options.

 
 
 
  No health insurance coverage?
 

  • You'll be asked to pay a portion of your estimated charges at the time of service.
     
  • You may contact customer service to discuss available payment options.
     
  • If you do not have health care coverage and cannot afford to pay for needed services, please contact our financial advocates to discuss our financial assistance policy.

Billing & Insurance Information Additional Content Section 1

Hospital Bill

A hospital bill is for services provided at a Baptist Health hospital or outpatient facility. Services on your statement can include but are not limited to room and board, diagnostic testing or other services, medical supplies and medication.

Pay Online
Review your account and pay your bill online.

Pay by Phone
To make a payment with your credit card on the phone, please call 904.202.2092, Monday - Friday 8 am - 4:30 pm

Pay In Person
To make a payment in person, just visit a cashier's offices at any of our hospital locations. Cashier’s Hours of Operation: Monday through Friday: 8 am – 4:30 pm

Pay by Mail
Make checks payable to Baptist Medical Center

  • Baptist Jacksonville
    P.O. Box 45094
    Jacksonville, FL 32232-5094

  • Baptist Beaches
    P.O. Box 45058
    Jacksonville, FL 32232-5058

  • Baptist Nassau
    P.O. Box 44114
    Jacksonville, FL 32231-4114

  • Baptist South
    P.O. Box 45094
    Jacksonville, FL 32232-5094

Forms of Payment

We accept the following forms of payment:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Bank Debit (Payment Plans)

If you provide insurance information, we will file your insurance claim for you. Once your insurance company has paid, you will receive a bill that will reflect any remaining deductible, co-payment or patient responsibilities.

Contact Us

A customer service representative will be happy to help you with questions about your bill.

Call
904.202.2092
Monday - Friday 8:00 am - 4:30 pm

Email
ptaccounting@bmcjax.com
For billing questions, put your patient account number in the subject line, but do not include personal information such as social security and credit card numbers since email is not secure.

Billing & Insurance Information Additional Content Section 2

Physician Bill

A physician bill is for services or consultation performed by a physician at a Baptist Health hospital or outpatient facility, and for services provided during a primary care or specialist office visit.

Baptist Physician Practices
These are some of the Baptist physician practices that may provide care and issue you a bill.

 
 
 
 
 

Other Physician Practices
These are some of the other physician practices that may participate in your care and issue you a bill. Please check with the physician practice to understand your coverage, as some providers may not participate in the same health plans as the hospital.

Emergency Resources Group
Mori, Bean & Brooks, P.A.
Florida Anesthesia Associates