Customer Service Representative, Imaging, Baptist Downtown

Job Summary

Baptist Health is hiring for a Customer Service Representative for the Diagnostic Imaging Department in Jacksonville, Florida. This is a Full-Time days opportunity at Baptist Medical Center (Downtown).

The Diagnostic Imagining Department is looking to add a Customer Service Rep to their small team. The ideal candidate for this role is someone who has had previous experince in healthcare customer service and obtains excellent communication skills.

Shift details: Monday - Friday 7:30am - 4:00pm (OPMC/BMDA)

Work 1 Major and 1 Minor holiday at the hospital

Customer Service Rep, Diagnostic Imaging Department, Job Responsibilities:

• Perform duties necessary for the smooth operation of the designated areas in conjunction with the technologist.
• Exhibit good communications skills, excellent phone etiquette and promotes good will and a positive reassuring attitude with all customers.
• Provide assistance to technologists, physicians and patients.
• Check paperwork for accuracy and prepares patients for procedures.
• May actively participate in patient transfer, transportation and file manipulation.

If you are interested in this Customer Service Rep position at Baptist, please apply now.

Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

• None Customer Service Experience

License and Certification

None

Location

Location Overview

For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci™ Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals.” The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more.  Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions.  As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.