Director, Operations, Baptist Primary Care, Baptist Medical Group

Date Posted: Dec 18, 2025

Status: Full-Time

Shift Details: Days

Job Summary

Baptist Health is hiring a Director of Operations for our Baptist Primary Care practices. This is a full-time opportunity.

The Director, Operations Baptist Primary Care responsibilities include:

  • Leads and directs office operations for 12 to 15 Baptist Primary Care locations.
  • Leads and supports system and quality initiatives/projects.
  • Responsible for office manager recruitment and orientation.
  • Evaluate and redesign workflow in conjunction with manager and physicians.
  • Participate in strategy planning for offices.
  • Works with Medical Director to establish/implement quality measures for Baptist Primary Care.
  • Ensures processes for revenue capture are effective and efficient.
  • Works collaboratively with Office Manager to improve clinical operations and serves as administrative liaison for HR issues.

If interested, apply today!


Education Required

Master's Degree

Education Preferred

Master's Degree

Experience

  • Over 5 years Medical Office Management Experience
  • Physician Relationship Management Experience
  • Physician Billing Experience
  • Healthcare Management Experience

License and Certification

    None

Location

Baptist Primary Care
various locations
Jacksonville, FL,


Location Overview

Baptist Primary Care

Baptist Health has the largest network of primary care providers in the Jacksonville area, with 45 offices throughout Northeast Florida and Southeast Georgia. The network has more than 130 physicians, including family physicians, pediatricians & internists. Baptist is repeatedly chosen as the area’s most preferred health care provider and has been chosen as one of the Best Places to Work in U.S. Healthcare by Modern Healthcare.

About Baptist Health

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.