Inpatient Call Center Specialist II, Hospitalist Team, Southbank Plaza

Job Summary

We are looking to add an Inpatient Call Center Specialist II at Baptist Southbank Plaza in downtown Jacksonville, FL for the Hospitalist team. This is a full-time, day-shift opportunity. This position's days of the week varies with the need to work every 3rd weekend 5:00am-12:30pm, with a day off before and after the weekend worked. Hours are Monday-Friday 10:30-7:00pm.

As the Inpatient Call Center Specialist II, you will be responsible for all duties associated with the full support of the Baptist Primary Care Hospitalist Physicians and Administrative team. The physicians and APPs in this group provide care and coverage for patients who are admitted into any of Baptist's Hospitals.

The Inpatient Call Center Specialist II will be responsible for:

• Telephone and paperwork duties associated with patient care
• Providing administrative support to Physicians and administration
• Completing Physician's work schedules
• Pulling Data Reports
• Scheduling meeting requests for Directors at 5 different campuses
• Continuing Medical Education Tracking
• Tracking meeting attendance
• Assisting with Physician recruitment
• Handling ER admissions, consultations and transfer requests
• Maintaining patient list distributions
• Handling external and internal communication for the Hospitalist Team

This Inpatient Call Center Specialist II opportunity will be located at Baptist Southbank Plaza in downtown Jacksonville, FL. If you are interested in this full-time opportunity, please apply now.

Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

• Three-Five Years Experience working in a Medical Office Required
• Three-Five Years Clerical Experience Required

License and Certification

• None

Location

Location Overview

Baptist Primary Care

Baptist Health has the largest network of primary care providers in the Jacksonville area, with 45 offices throughout Northeast Florida and Southeast Georgia. The network has more than 130 physicians, including family physicians, pediatricians & internists. Baptist is repeatedly chosen as the area’s most preferred health care provider and has been chosen as one of the Best Places to Work in U.S. Healthcare by Modern Healthcare.