Patient Access Representative II, Baptist Nassau
Date Posted: Mar 30, 2026
Status: Full time
Shift Details: N/A
Job Summary
Baptist Nassau is currently hiring for a Patient Access Rep II to join our Registration Department at our Baptist Nassau location here in the Jacksonville, FL area.
Shift Details: Monday - Friday 8:30am-5pm
This team consists of 28-30 team members during the day in a fast pace,always changing environment. The ED department consist of bedside and desk registration. The PASII is responsible for patient information intake and check-out and ensures proper insurance and payment of patients.The position is in a high-energy and pace environment. There are a number of professional development opportunities including coaching toward PASIII.
As a Patient Access Rep II, you will be responsible for:
- Registering patients accurately and efficiently
- Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas
- Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
- Contributing to PAS Goals as defined annually
- Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
- Maintaining a professional relationship with all clinical and non-clinical team members
- Articulating compliance documentation and ensure completion of required patient consent forms
- Maintaining patient privacy in accordance with HIPAA guidelines
Patient Access Representative Experience:
- 1-2 years Customer Service Experience Required
- 1-2 years Insurance Experience Required
- 1-2 years Healthcare Experience Required
This Patient Access Rep II will be located at Baptist Nassau. If you are interested in this opportunity, please apply now!
Education Required
Education Preferred
High School
Experience
License and Certification
- Driver's License - DMV
Location
Baptist Nassau
1250 S 18th St
Fernandina Beach, , 32034
Location Overview
Baptist Medical Center Nassau is a nationally recognized, highly advanced community hospital ranked among the best in the U.S. for quality and safety in patient care. With state-of-the-art surgical facilities, leading-edge clinical protocols, and distinguished medical staff, Baptist Nassau delivers comprehensive care to coastal communities across Northeast Florida and Southeast Georgia. Honored with the Women’s Choice Award for Patient Safety, the hospital blends innovation, accessibility, and a hometown touch as part of the Baptist Health System.About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.