Patient Access Representative II, PRN, Baptist North
Date Posted: May 28, 2026
Status: PRN
Shift Details: N/A
Job Summary
Baptist North is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a PRN opportunity in the Main Building Freestanding ED. Full availability required, including nights and weekends.Patient Access Representative II, Job Responsibilities:
Registers patients accurately and efficiently
Utilization of multiple systems and interfaces
Cross-Trained in order to work in multiple patient access areas
Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintains a professional relationship with all clinical and non-clinical team members
Able to articulate compliance documentation and ensure completion of required patient consent forms
Maintains patient privacy in accordance with HIPAA guidelines
Experience Requirements:
1-2 years Customer Service Experience Required
1-2 years Healthcare experience Preferred
1-2 years Insurance experience Preferred
Education & Credential Requirements:
High School Diploma Required
Education Required
High School
Experience
- Insurance Experience
- Healthcare Experience
- Customer Service Experience
License and Certification
- Driver's License - DMV
Location
North - Main Building Freestanding ED
11250 Baptist Health Dr
Jacksonville, Florida, 32218
About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.