Patient Access Representative II, PRN, Baptist Oakleaf
Date Posted: Feb 05, 2026
Status: PRN
Shift Details: Various shifts
Job Summary
*Up to $500 Sign-on Bonus*
Baptist Oakleaf is currently hiring for a PRN Patient Access Rep II to join our Patient Access Services Department at our Baptist Oakleaf location here in the Jacksonville, FL area.
Shift details: PRN Various Shifts - must have open availability to work weekdays, weeknights, weekends, days, nights, holidays
As a Patient Access Rep II, you will be responsible for:
- Registering patients accurately and efficiently
- Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas
- Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
- Contributing to PAS Goals as defined annually
- Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
- Maintaining a professional relationship with all clinical and non-clinical team members
- Articulating compliance documentation and ensure completion of required patient consent forms
- Maintaining patient privacy in accordance with HIPAA guidelines
This Patient Access Rep II will be located at Baptist Oakleaf. If you are interested in this opportunity, please apply now!
Education Required
High School Diploma/GED
Education Preferred
Bachelor's Degree
Experience
- 1-2 years Customer Service Experience Required
- 1-2 years Insurance Experience Required
- 1-2 years Healthcare Experience Required
License and Certification
- Certified Healthcare Access Associate (CHAA) Preferred
Location
Baptist ED Oakleaf
9868 Family Place
Jacksonville, FL, 32222
Location Overview
Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.
About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.