Patient Access Services Manager, Revenue Cycle, Baptist Clay/Oakleaf
Date Posted: Mar 18, 2026
Status: Full time
Shift Details: Day (United States of America)
Job Summary
Baptist Health is currently hiring for a Revenue Cycle Manager to join our Patient Access Services Team at our Baptist Clay location here in the Jacksonville, FL area.
This is a full time day shift opportunity that will oversee Baptist Clay and Baptist Oakleaf.
The ideal candidate will have supervisory experience in the revenue cycle, registration, and insurance in a Patient Facing role.
As a Revenue Cycle Manager, you will be responsible for:
Developing plans, organizes and implements current and future strategies to bill customers, processes payments, minimizes bad debt, improves cash flow and manages the overall health of the company's receivables. This encompasses both the institutional side and professional side of the revenue cycle.
Maintains an active, hands-on presence within the team, prioritizing engagement, communication, and continuous development.
Manages the day-to-day activities of the Health System as they relate to revenue cycle functions which include but are not limited to front office services, billing, collections, accounts receivables and all patient financial services.
Works with clinics or practice business offices on revenue cycle performance to meet short-term strategic goals and provides analysis and creates written guidelines, policies, and procedures in accordance with implementation of all work processes as a result of thorough analysis.
Develops strategic plans and programs for the Revenue Cycle team, ensures that goals and objectives of the team are defined and established.
Delineates, defines, and streamlines functional activities, ensuring effectiveness in maximizing the utilization of asset and people resources.
Develops budgetary plans, programs, and guidelines to ensure the team's strict adherence with financial guidelines and requirements.
Ensures operating expenses are within the limits of budget plans and fiscal guidelines.
Note: Certified Healthcare Access Manager (CHAM), Certified Revenue Cycle Executive (CRCE), or Certified Revenue Cycle Professional (CRCP) required within 1 year of hire.
Note: 10 years relevant equivalent experience in lieu of education requirement (BA/BS) with a minimum of 5-year leadership experience
Experience Requirements:
3-5 Years Customer Service Experience Required
3-5 Years Management Experience Required
3-5 Years Insurance Experience Required
3-5 Years Hospital Experience Required
Education & Credential Requirements:
Bachelor of Arts/Science (BA/BS)
10 years relevant equivalent experience in lieu of education requirement (BA/BS) with a minimum of 5-year leadership experience
Note: Certified Healthcare Access Manager (CHAM), Certified Revenue Cycle Executive (CRCE), or Certified Revenue Cycle Professional (CRCP) required within 1 year of hire.
This Revenue Cycle Manager will be located at Baptist Clay. If you are interested in this Full-Time opportunity, please apply now!
Education Required
Education Preferred
BS
Experience
License and Certification
- Certified Revenue Cycle Professional (CRCP) - AAHAM
- Certified Revenue Cycle Executive (CRCE) - AAHAM
- Certified Healthcare Access Manager (CHAM) - NAHAM
- Driver's License - DMV
Location
Beaches - Main Building
1350 S 13th Ave
Jacksonville Beach, , 32250
Location Overview
Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.