Patient Advocate, Nurse, Patient Advocacy, Baptist Clay
Date Posted: Mar 12, 2026
Status: Full time
Shift Details: N/A
Job Summary
Baptist Health is hiring a Patient Advocate, Nurse to join the Patient Advocacy team. This is a full-time, in-person opportunity located at Baptist Clay.
Patient Representative, Guest Services. Serves as a liaison for patients during their hospital stay. Welcomes patients and families; explains procedures, polices and services and responds to non-clinical needs and requests. Acts as key responder to resolve complaints and grievances and is a resource to staff in service recovery situations. Develops and delivers service excellence/patient experience training for all staff and assists leadership with service excellence improvement initiatives.
***Must be a registered nurse
If interested, apply today!
Education Required
Education Preferred
AS
Experience
License and Certification
- Driver's License - DMV
- Registered Nurse (RN) - State Nursing Boards
Location
Baptist Clay
2310 Village Square Pkwy
Fleming Island, , 32003
Location Overview
Baptist Medical Center Clay is a full-service hospital providing residents with easy access to comprehensive, high-tech medical and surgical care close to home. Located on Fleming Island, Baptist Clay features innovative care for every stage of life in an elegantly designed, comfortable environment. Unique services include onsite cancer care provided by Baptist MD Anderson, a 24/7 ER for adults and children, and a Level II Neonatal Intensive Care Unit. As part of the Baptist Health system, Baptist Clay has access to many additional specialized physicians, services, and resources including the Baptist Stroke and Cerebrovascular Center. Baptist Health has been named one of the 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, and Baptist Clay has been voted “Best Medical Facility” in Clay County for the past three years.About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.