Referral Coordinator, Primary Care, Baptist South
Date Posted: May 11, 2026
Status: Full time
Shift Details: Day (United States of America)
Job Summary
Baptist Health is hiring a Referrals Coordinator for our Primary Care department at Baptist South, located on Old St. Augustine Road in Jacksonville, FL. This is a full-time day-shift opportunity Monday-Friday 8am-5pm.
As the Referrals Coordinator, you will primarily interact with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization procedures and order entry. You will be responsible for securing medication authorizations, infusion authorizations, and injectable authorizations for two providers. You will work and communicate with the Provider's team to enable minimal turnaround times for patient care. This position requires a candidate who has previous referrals and healthcare experience, as well as excellent customer service skills. This is a beautiful location to work at with ample parking options!
Referrals Coordinator Job Requirements:
Tracking referrals to avoid duplications, to ensure completion, and to verify documentation is in EMR
Providing referral assistance to physicians, patients, and insurance companies
Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carriers
Registering patients in a timely, accurate, and professional manner which reflects the core values of Baptist Health
Scheduling appointments
Processing prescriptions and referrals
Maintaining medical documentation
Experience Requirements:
One Year Medical Office Experience Preferred
Education & Credential Requirements:
High School Diploma or GED Equivalent Required
Certified Medical Assistant Preferred
If you are interested in this Full-Time Referrals Coordinator position at Baptist Primary Care South, please apply today!
Education Preferred
High School
Experience
- Referrals Experience
- Medical Office Experience
License and Certification
- Driver's License - DMVDMV
Location
South - MOB II - 14540
14540 Old St Augustine Rd
Jacksonville, , 32258
About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.