Referral Coordinator, Rehab Contact Center, Southbank Plaza
Date Posted: Sep 24, 2026
Status: Full time
Shift Details: Day (United States of America)
Job Summary
The primary purpose of the referral coordinator is to work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility. This includes adherence to the department’s policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties. Authorizations and referrals must be obtained in a timely manner and status of such must be clearly documented in the relevant systems. The referral coordinator is responsible for timely escalation of financial clearance issues to the supervisor. The referral coordinator should possess knowledge related to the field of assignment/support.Education Required
High School
Experience
- Medical Office Experience
License and Certification
- Driver's License - DMV
Location
Southbank Plaza
1660 Prudential Dr
Jacksonville, Florida, 32207
About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.