Referral Coordinator, Total Access Program, Baptist Southbank

Date Posted: Aug 03, 2026

Status: Full time

Shift Details: Day (United States of America)

Job Summary

*Up to $1,000 Sign-On Bonus

Baptist is currently hiring for a Full-Time Days Referrals Coordinator to join our Total Access Program Department at our Baptist Southbank Plaza location in Jacksonville, FL.

Shift Details: Monday - Friday day shift

Patient Access Services interacts with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization for advanced imaging procedures and order entry. The referral coordinator is responsible for insurance eligibility and obtaining advanced imaging authorizations for BPC, BPE, Baptist Specialty Offices and Imaging. Must meet performance expectations, including but not limited to authorization productivity, 3 accounts/hour. Skills required; multi-tasking; highly organized, detail oriented with the ability to prioritize workload and teamwork distribution in a call center environment.

As a Referrals Coordinator, you will be responsible for:

  • Providing referral assistance to physicians, patients, and insurance companies.

  • Scheduling appointments, obtain authorizations, and collect patient responsibilities at the time of scheduling.

  • Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier.

Education & Credential Requirements:

  • High school diploma (or higher) Required

This Referral Coordinator will be located at Southbank Plaza. If you are interested in this Full-Time Day shift opportunity, please apply now!


Education Required

High School

Experience

  • Medical Office Experience

License and Certification

  • Driver's License - DMV

Location

Southbank Plaza
1650 Prudential Dr
Jacksonville, Florida, 32207


About Baptist Health

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.