Team Lead of Epic Cupid/Radiant Applications, Enterprise Clinical Applications, On-site Hybrid

Job Summary

Team Lead of Epic Cupid/Radiant Applications, Enterprise Clinical Applications, Baptist Medical Center, Hybrid

As a Team Lead, Epic Cupid/Radiant Applications, you will be responsible for planning, analyzing, system & workflow designs, implementation & conversion, tests, and maintaining Clinical/EHR software applications. Understands Interfaces between clinical applications and hardware with multiple EMRs. Works directly with end-user departments & operational leaders to resolve software, hardware, and workflow cross-application problems. As a Team Lead, this individual will be responsible for team development, growth, training, and weekly metrics. Epic Cupid and Radiant Certification is required.

A significant portion of an analyst’s day is devoted to resolving break-fix issues and performing routine maintenance tasks. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows to prevent disruptions or follow-up, which also includes support of complementary workflows. In addition, there are several tasks that are required to maintain our clinical-related applications, both Epic and non-Epic that will be part of work responsibilities. This role will also be responsible for Cardiology and Radiology-related projects and leading other 3^rd party implementations as they relate to Cupid and Radiant

Epic application analysts also spend time collaborating with cross-functional teams. Their day typically begins with a team huddle—either a weekly group meeting or a smaller session with their team lead or manager. Throughout the day, they attend various meetings with operational leaders to clarify requirements and understand pain points from the end-user perspective. They may also participate in multi-disciplinary workgroups as part of their responsibilities.

Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.

Team Lead of Epic Cupid/Radiant Applications, you will be responsible for:

• Plans, analyzes, designs, implements, tests and maintains Clinical/EHR software applications.
• Interfaces with user departments to anticipate and resolve problems, develops and modifies procedures to solve data processing problems and prepares detailed specifications from which programs are written. Coordinates implementation, analysis and testing, maintenance and upgrades, application design, and debugging of complex workflows with multiple modules.
• Utilize deep understanding of the technical components of all modules to maintain system integrity.
• Requires full knowledge of the concepts and practices within a professional discipline and basic knowledge of related disciplines.
• Provides guidance to others on challenging technical matters within the discipline.
• Leads project work within own team and perhaps on behalf of the larger department.
• May coordinate work within the team or broader department on a regular basis.
• Contributes to departmental operating plans. May have some formal people management responsibilities.

The Team Lead of Epic Cupid/Radiant Applications will be located at Baptist IT Center. If you are interested in this Full-Time opportunity, please apply now

Education Required

Bachelor's Degree or Equivalent Experience

Education Preferred

Bachelor's Degree

Experience

• Minimum 7 years of related experience required
• Epic build and maintenance experience in Cupid and Radiant is highly preferred 
• Epic Training Background preferred
• Leadership experience preferred
• Operational/Clinical experience preferred
• Epic honor roll and gold stars preferred
• Epic 3rd party application experience preferred

License and Certification

• Certified - EPIC Required
• Certification Cupid and Radiant are highly preferred
• Epic Structure reporting Badge highly preferred
• Project Management Certification preferred
• Certification Note: Should the role require Epic certification, 3 certification testing opportunities will be provided to obtain/remain in the position.
• Certification should be obtained within 60 days of the final class.
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Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.