Ashley Roussell, APRN

Advanced Practice Registered Nurse

4.6 out of 5 stars 4.6 (50)

Ashley Roussell, APRN Office and Other Patient Information

Primary Office

Office 1: Baptist Primary Care

3101 University Boulevard South , Suite 102
, Jacksonville, FL 32216

904.721.4022

Book an appointment online

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (50)

SORT BY

  • Patient Review 1

    5 out of 5 stars

    Reviewed on July 23, 2023 | Verified Review

    The renovations are very nice. Open spaces,comfortable and plenty of seating. We have been visiting the University location for many years, these are nice modern upgrades


  • Patient Review 2

    3.8 out of 5 stars

    Reviewed on July 22, 2023 | Verified Review

    I???ve been a patient @ BPC for many years - Having recently re-visited in recent months, my past records of many years are seemingly absent since the new system was implemented. I was told to contact the office manager I believe it was - I did just that, left a voicemail message and never heard back. Obviously frustrating. I could go on, but will leave it there.


  • Patient Review 3

    5 out of 5 stars

    Reviewed on July 22, 2023 | Verified Review

    Everyone is nice, very clean, love my doctor, she very nice she listen too me ,explain every


  • Patient Review 4

    5 out of 5 stars

    Reviewed on July 17, 2023 | Verified Review

    The staff is friendly, efficient and capable.


  • Patient Review 5

    5 out of 5 stars

    Reviewed on July 16, 2023 | Verified Review

    .


  • Patient Review 6

    1 out of 5 stars

    Reviewed on July 15, 2023 | Verified Review

    Takes too long to answer


  • Patient Review 7

    5 out of 5 stars

    Reviewed on July 01, 2023 | Verified Review

    They all were very professional, had a great sense of humor and even took time to help a home's guy with his medical records. My kind of place.


  • Patient Review 8

    5 out of 5 stars

    Reviewed on June 18, 2023 | Verified Review

    The efficiency and the promptness of getting in for your appointment I feel like everyone knows me as a friend and treats me that way. Great front desk and of course Medical staff.


  • Patient Review 9

    5 out of 5 stars

    Reviewed on June 16, 2023 | Verified Review

    Ashley is always great and makes me feel comfortable. I prefer to go to her over any of the other doctors. The office is clean and nice. I???ve been going there for years, so has my parents.


  • Patient Review 10

    5 out of 5 stars

    Reviewed on June 16, 2023 | Verified Review

    Friendly, clean


  • Patient Review 11

    5 out of 5 stars

    Reviewed on June 10, 2023 | Verified Review

    The communication the staff has is wonderful. Everyone I come across is always very kind and understanding. Ashley takes great care of my health needs and listens to my concerns. This office has advocated for my health needs and I definitely recommend to others. I also love that I am able to do gynecology and lab work in the same location. It makes it more effortless to get my needs in a more centralized location. The My Chart is also really easy to navigate and reach out to the doc if needed. I can see upcoming appts. Meds. Results and notes from visits. Wonderful care.


  • Patient Review 12

    5 out of 5 stars

    Reviewed on June 07, 2023 | Verified Review

    Good service and drs and prns are very comforting and keep you well informed.


  • Patient Review 13

    5 out of 5 stars

    Reviewed on June 04, 2023 | Verified Review

    Friendly and knowledgable staff. Appointment availabity meets my needs. On site lab work.


  • Patient Review 14

    5 out of 5 stars

    Reviewed on May 27, 2023 | Verified Review

    everything


  • Patient Review 15

    5 out of 5 stars

    Reviewed on May 21, 2023 | Verified Review

    I never feel rushed and always get all of my questions answered fully. I am treated like I really matter.


  • Patient Review 16

    5 out of 5 stars

    Reviewed on May 20, 2023 | Verified Review

    Very friendly and professional.


  • Patient Review 17

    5 out of 5 stars

    Reviewed on May 15, 2023 | Verified Review

    Medical personnel & staff are Professional & caring


  • Patient Review 18

    5 out of 5 stars

    Reviewed on May 12, 2023 | Verified Review

    All were very courteous and Ashley took great care of me.


  • Patient Review 19

    5 out of 5 stars

    Reviewed on May 05, 2023 | Verified Review

    Front office staff was exceptionally efficient, courteous, kind, thorough and efficient.


  • Patient Review 20

    5 out of 5 stars

    Reviewed on May 02, 2023 | Verified Review

    It's clean and modern.


  • Patient Review 21

    5 out of 5 stars

    Reviewed on April 29, 2023 | Verified Review

    Nurse Ashley is one who genuinely cares about patient care and health. She???s one to advocate for the customer and support them while providing professional care. Superb service and professionalism by Nurse Ashley Roussell and Nurse . Barbara.


  • Patient Review 22

    5 out of 5 stars

    Reviewed on April 24, 2023 | Verified Review

    Very organized and clean. Everyone is very professional and the doctors are very good


  • Patient Review 23

    4.2 out of 5 stars

    Reviewed on April 16, 2023 | Verified Review

    Lab people needs to be more friendly.


  • Patient Review 24

    3.4 out of 5 stars

    Reviewed on April 16, 2023 | Verified Review

    I have had appointments where I sat in room waiting for doctor 11/2hours and finally left because no one came to said anything this was.jan 17 I left after waiting almost 2 hours and that's not the only time if I didn't trust and like my doctors I would leave


  • Patient Review 25

    5 out of 5 stars

    Reviewed on April 16, 2023 | Verified Review

    Staff and care


  • Patient Review 26

    5 out of 5 stars

    Reviewed on March 26, 2023 | Verified Review

    Fast and efficient


  • Patient Review 27

    5 out of 5 stars

    Reviewed on March 25, 2023 | Verified Review

    Very professional and takes care of patients


  • Patient Review 28

    5 out of 5 stars

    Reviewed on March 09, 2023 | Verified Review

    The nurse on call Sunday 3/5 did a wonderful job calming the fears of a 99 year old man with covid and his family. Ashley had two video calls with us this week and Robert Bradford is feeling much better. Covid-19 is scary and the staff did a wonderful job responding to us.


  • Patient Review 29

    5 out of 5 stars

    Reviewed on March 09, 2023 | Verified Review

    They are friendly, and and give efficient service.


  • Patient Review 30

    5 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    The staff and doctors/nurses actually listen to your concerns to help you find a solution. They show that they really do care about your health.


  • Patient Review 31

    1.4 out of 5 stars

    Reviewed on July 29, 2022 | Verified Review

    I waited over an hour and half for my scheduled appointment. I was scheduled with a nurse practitioner who I had never seen because I needed a quick appointment. After waiting all that time, there was a quick apology and she said she didn???t know what happened but that she was going to be bouncing between several patients in adjacent rooms at the same time. She told me my ear was impacted and that the MA would flush it out. The MA came in and did so after which I had an adverse reaction and felt dizzy and sick. The NP never came back into the room to check on me or see if the MA had done the procedure correctly. I was sent home when I told them I felt ok to drive. My symptoms were still there after the appointment and never got better. I have scheduled myself to see a specialist instead. I will never again schedule with that NP again. I believe Ashley was her name.


  • Patient Review 32

    5 out of 5 stars

    Reviewed on July 06, 2022 | Verified Review

    Very friendly receptionist somewhat lower rating for the referral clerk,,nasty on occasions???.


  • Patient Review 33

    5 out of 5 stars

    Reviewed on June 26, 2022 | Verified Review

    Good customer service and close to home. My PA Ashley took her time and went over my results step by step.


  • Patient Review 34

    5 out of 5 stars

    Reviewed on June 25, 2022 | Verified Review

    Very efficient, with kind and caring staff.


  • Patient Review 35

    5 out of 5 stars

    Reviewed on June 21, 2022 | Verified Review

    Good doctors


  • Patient Review 36

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Courteous and professional staff; conveniently located


  • Patient Review 37

    2.2 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    I dont feel like my doctor was interested in hearing what i was really going through on my last visit she rushed our visit and i really didnt appreciate that .i will be changing PCP


  • Patient Review 38

    1 out of 5 stars

    Reviewed on May 08, 2022 | Verified Review

    I arrived for my 2pm appointment at 1:35. Did my paperwork and had my vitals read by 1:55. Sat in a room until 3pm. I had to leave. Never got seen. Basic yearly physical could not be completed. 2pm appointment isnt a 3pm appointment!


  • Patient Review 39

    5 out of 5 stars

    Reviewed on May 07, 2022 | Verified Review

    Very nice , clean,very fast service


  • Patient Review 40

    4.6 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    Everyone is nice & friendly in the office. A professional staff that cares about their patients.


  • Patient Review 41

    5 out of 5 stars

    Reviewed on April 13, 2022 | Verified Review

    The staff is very nice and professional. I have a fear of needles. The Lab nurse Was awesome, she got my blood drawn on the first try. Normally it???s hard to get my blood from some places but she got it on the first try and she took her time which I truly appreciate.


  • Patient Review 42

    5 out of 5 stars

    Reviewed on April 10, 2022 | Verified Review

    Very friendly staff and helpful with every need.


  • Patient Review 43

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Super fast and very friendly!


  • Patient Review 44

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    My Doctor.


  • Patient Review 45

    5 out of 5 stars

    Reviewed on March 23, 2022 | Verified Review

    Always polite, responsive and accomodating!


  • Patient Review 46

    4.6 out of 5 stars

    Reviewed on March 22, 2022 | Verified Review

    Everyone is friendly.


  • Patient Review 47

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    I established care with Dr. Graham, who immediately left for personal reasons. I have been VERY pleased with the Nurse Practitioner, Ms. Ashley, as her care and her manner are both wonderful. The entire staff is friendly as well.


  • Patient Review 48

    5 out of 5 stars

    Reviewed on February 02, 2022 | Verified Review

    The customer service


  • Patient Review 49

    3 out of 5 stars

    Reviewed on January 07, 2022 | Verified Review

    BAd procedure


  • Patient Review 50

    5 out of 5 stars

    Reviewed on January 04, 2022 | Verified Review

    They so nice