Ashley Roussell, APRN Office and Other Patient Information
Patient Reviews
All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
Reviews (50)
SORT BY
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Patient Review 1
5 out of 5 stars
Reviewed on July 23, 2023 | Verified Review
The renovations are very nice. Open spaces,comfortable and plenty of seating. We have been visiting the University location for many years, these are nice modern upgrades
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Patient Review 2
3.8 out of 5 stars
Reviewed on July 22, 2023 | Verified Review
I???ve been a patient @ BPC for many years - Having recently re-visited in recent months, my past records of many years are seemingly absent since the new system was implemented. I was told to contact the office manager I believe it was - I did just that, left a voicemail message and never heard back. Obviously frustrating. I could go on, but will leave it there.
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Patient Review 3
5 out of 5 stars
Reviewed on July 22, 2023 | Verified Review
Everyone is nice, very clean, love my doctor, she very nice she listen too me ,explain every
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Patient Review 4
5 out of 5 stars
Reviewed on July 17, 2023 | Verified Review
The staff is friendly, efficient and capable.
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Patient Review 5
5 out of 5 stars
Reviewed on July 16, 2023 | Verified Review
.
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Patient Review 6
1 out of 5 stars
Reviewed on July 15, 2023 | Verified Review
Takes too long to answer
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Patient Review 7
5 out of 5 stars
Reviewed on July 01, 2023 | Verified Review
They all were very professional, had a great sense of humor and even took time to help a home's guy with his medical records. My kind of place.
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Patient Review 8
5 out of 5 stars
Reviewed on June 18, 2023 | Verified Review
The efficiency and the promptness of getting in for your appointment I feel like everyone knows me as a friend and treats me that way. Great front desk and of course Medical staff.
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Patient Review 9
5 out of 5 stars
Reviewed on June 16, 2023 | Verified Review
Ashley is always great and makes me feel comfortable. I prefer to go to her over any of the other doctors. The office is clean and nice. I???ve been going there for years, so has my parents.
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Patient Review 10
5 out of 5 stars
Reviewed on June 16, 2023 | Verified Review
Friendly, clean
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Patient Review 11
5 out of 5 stars
Reviewed on June 10, 2023 | Verified Review
The communication the staff has is wonderful. Everyone I come across is always very kind and understanding. Ashley takes great care of my health needs and listens to my concerns. This office has advocated for my health needs and I definitely recommend to others. I also love that I am able to do gynecology and lab work in the same location. It makes it more effortless to get my needs in a more centralized location. The My Chart is also really easy to navigate and reach out to the doc if needed. I can see upcoming appts. Meds. Results and notes from visits. Wonderful care.
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Patient Review 12
5 out of 5 stars
Reviewed on June 07, 2023 | Verified Review
Good service and drs and prns are very comforting and keep you well informed.
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Patient Review 13
5 out of 5 stars
Reviewed on June 04, 2023 | Verified Review
Friendly and knowledgable staff. Appointment availabity meets my needs. On site lab work.
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Patient Review 14
5 out of 5 stars
Reviewed on May 27, 2023 | Verified Review
everything
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Patient Review 15
5 out of 5 stars
Reviewed on May 21, 2023 | Verified Review
I never feel rushed and always get all of my questions answered fully. I am treated like I really matter.
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Patient Review 16
5 out of 5 stars
Reviewed on May 20, 2023 | Verified Review
Very friendly and professional.
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Patient Review 17
5 out of 5 stars
Reviewed on May 15, 2023 | Verified Review
Medical personnel & staff are Professional & caring
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Patient Review 18
5 out of 5 stars
Reviewed on May 12, 2023 | Verified Review
All were very courteous and Ashley took great care of me.
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Patient Review 19
5 out of 5 stars
Reviewed on May 05, 2023 | Verified Review
Front office staff was exceptionally efficient, courteous, kind, thorough and efficient.
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Patient Review 20
5 out of 5 stars
Reviewed on May 02, 2023 | Verified Review
It's clean and modern.
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Patient Review 21
5 out of 5 stars
Reviewed on April 29, 2023 | Verified Review
Nurse Ashley is one who genuinely cares about patient care and health. She???s one to advocate for the customer and support them while providing professional care. Superb service and professionalism by Nurse Ashley Roussell and Nurse . Barbara.
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Patient Review 22
5 out of 5 stars
Reviewed on April 24, 2023 | Verified Review
Very organized and clean. Everyone is very professional and the doctors are very good
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Patient Review 23
4.2 out of 5 stars
Reviewed on April 16, 2023 | Verified Review
Lab people needs to be more friendly.
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Patient Review 24
3.4 out of 5 stars
Reviewed on April 16, 2023 | Verified Review
I have had appointments where I sat in room waiting for doctor 11/2hours and finally left because no one came to said anything this was.jan 17 I left after waiting almost 2 hours and that's not the only time if I didn't trust and like my doctors I would leave
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Patient Review 25
5 out of 5 stars
Reviewed on April 16, 2023 | Verified Review
Staff and care
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Patient Review 26
5 out of 5 stars
Reviewed on March 26, 2023 | Verified Review
Fast and efficient
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Patient Review 27
5 out of 5 stars
Reviewed on March 25, 2023 | Verified Review
Very professional and takes care of patients
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Patient Review 28
5 out of 5 stars
Reviewed on March 09, 2023 | Verified Review
The nurse on call Sunday 3/5 did a wonderful job calming the fears of a 99 year old man with covid and his family. Ashley had two video calls with us this week and Robert Bradford is feeling much better. Covid-19 is scary and the staff did a wonderful job responding to us.
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Patient Review 29
5 out of 5 stars
Reviewed on March 09, 2023 | Verified Review
They are friendly, and and give efficient service.
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Patient Review 30
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
The staff and doctors/nurses actually listen to your concerns to help you find a solution. They show that they really do care about your health.
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Patient Review 31
1.4 out of 5 stars
Reviewed on July 29, 2022 | Verified Review
I waited over an hour and half for my scheduled appointment. I was scheduled with a nurse practitioner who I had never seen because I needed a quick appointment. After waiting all that time, there was a quick apology and she said she didn???t know what happened but that she was going to be bouncing between several patients in adjacent rooms at the same time. She told me my ear was impacted and that the MA would flush it out. The MA came in and did so after which I had an adverse reaction and felt dizzy and sick. The NP never came back into the room to check on me or see if the MA had done the procedure correctly. I was sent home when I told them I felt ok to drive. My symptoms were still there after the appointment and never got better. I have scheduled myself to see a specialist instead. I will never again schedule with that NP again. I believe Ashley was her name.
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Patient Review 32
5 out of 5 stars
Reviewed on July 06, 2022 | Verified Review
Very friendly receptionist somewhat lower rating for the referral clerk,,nasty on occasions???.
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Patient Review 33
5 out of 5 stars
Reviewed on June 26, 2022 | Verified Review
Good customer service and close to home. My PA Ashley took her time and went over my results step by step.
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Patient Review 34
5 out of 5 stars
Reviewed on June 25, 2022 | Verified Review
Very efficient, with kind and caring staff.
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Patient Review 35
5 out of 5 stars
Reviewed on June 21, 2022 | Verified Review
Good doctors
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Patient Review 36
5 out of 5 stars
Reviewed on May 28, 2022 | Verified Review
Courteous and professional staff; conveniently located
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Patient Review 37
2.2 out of 5 stars
Reviewed on May 19, 2022 | Verified Review
I dont feel like my doctor was interested in hearing what i was really going through on my last visit she rushed our visit and i really didnt appreciate that .i will be changing PCP
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Patient Review 38
1 out of 5 stars
Reviewed on May 08, 2022 | Verified Review
I arrived for my 2pm appointment at 1:35. Did my paperwork and had my vitals read by 1:55. Sat in a room until 3pm. I had to leave. Never got seen. Basic yearly physical could not be completed. 2pm appointment isnt a 3pm appointment!
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Patient Review 39
5 out of 5 stars
Reviewed on May 07, 2022 | Verified Review
Very nice , clean,very fast service
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Patient Review 40
4.6 out of 5 stars
Reviewed on April 27, 2022 | Verified Review
Everyone is nice & friendly in the office. A professional staff that cares about their patients.
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Patient Review 41
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
The staff is very nice and professional. I have a fear of needles. The Lab nurse Was awesome, she got my blood drawn on the first try. Normally it???s hard to get my blood from some places but she got it on the first try and she took her time which I truly appreciate.
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Patient Review 42
5 out of 5 stars
Reviewed on April 10, 2022 | Verified Review
Very friendly staff and helpful with every need.
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Patient Review 43
5 out of 5 stars
Reviewed on April 01, 2022 | Verified Review
Super fast and very friendly!
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Patient Review 44
5 out of 5 stars
Reviewed on April 01, 2022 | Verified Review
My Doctor.
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Patient Review 45
5 out of 5 stars
Reviewed on March 23, 2022 | Verified Review
Always polite, responsive and accomodating!
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Patient Review 46
4.6 out of 5 stars
Reviewed on March 22, 2022 | Verified Review
Everyone is friendly.
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Patient Review 47
5 out of 5 stars
Reviewed on March 14, 2022 | Verified Review
I established care with Dr. Graham, who immediately left for personal reasons. I have been VERY pleased with the Nurse Practitioner, Ms. Ashley, as her care and her manner are both wonderful. The entire staff is friendly as well.
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Patient Review 48
5 out of 5 stars
Reviewed on February 02, 2022 | Verified Review
The customer service
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Patient Review 49
3 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
BAd procedure
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Patient Review 50
5 out of 5 stars
Reviewed on January 04, 2022 | Verified Review
They so nice