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Elicia Roos, DO

Family Physician

4.8 out of 5 stars 4.8 (491)

Elicia Roos, DO Office and Other Patient Information

Primary Office

Office 1: Baptist Primary Care

141 Hilden Road , Suite 201
, Ponte Vedra, FL 32081

904.825.1941

904.390.7460

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (491)

SORT BY

Patient Review 1

4.6 out of 5 stars

Reviewed on July 29, 2023 | Verified Review

Friendly and cordial. Very little wait time.
Patient Review 2

5 out of 5 stars

Reviewed on July 27, 2023 | Verified Review

Friendly and professional
Patient Review 3

5 out of 5 stars

Reviewed on July 23, 2023 | Verified Review

Friendly staff.
Patient Review 4

5 out of 5 stars

Reviewed on July 22, 2023 | Verified Review

I love Dr. Roos! She???s the best! The entire staff there is friendly, very responsive and just on top of things. They say what they will do and do it! They always follow through.
Patient Review 5

5 out of 5 stars

Reviewed on July 13, 2023 | Verified Review

First and foremost, Dr. Roos. Secondly, her wonderful staff!
Patient Review 6

5 out of 5 stars

Reviewed on July 09, 2023 | Verified Review

Timely appointment and great Dr. Roos!
Patient Review 7

5 out of 5 stars

Reviewed on July 06, 2023 | Verified Review

Friendly staff and great doctor
Patient Review 8

5 out of 5 stars

Reviewed on July 03, 2023 | Verified Review

Very professional! Responsive!
Patient Review 9

5 out of 5 stars

Reviewed on June 30, 2023 | Verified Review

Close to my home.
Patient Review 10

5 out of 5 stars

Reviewed on June 29, 2023 | Verified Review

Conveniently located near me and usually parking close by. Clean offices and comfortable chairs in entrance waiting room. Taken promptly to see my doctor. Really like Dr. Roos who listens well and spends quality time with me. Very thorough.
Patient Review 11

5 out of 5 stars

Reviewed on June 29, 2023 | Verified Review

Dr. Roos is knowledgeable and willing to discuss alternatives. She is the best doctor I have had in my 75 years.
Patient Review 12

5 out of 5 stars

Reviewed on June 24, 2023 | Verified Review

Great physician
Patient Review 13

5 out of 5 stars

Reviewed on June 24, 2023 | Verified Review

My doctor???Alica Roos
Patient Review 14

3.4 out of 5 stars

Reviewed on June 24, 2023 | Verified Review

I waited in the room for over an hour to be see. By the doctor, which lasted only 10 minutes after she came in.
Patient Review 15

5 out of 5 stars

Reviewed on June 24, 2023 | Verified Review

I am very happy with my experience at this office. The front staff is helpful and efficient. Dr. Roos is very personable, answers all of my questions, and never makes me feel rushed. She listens to my concerns, is very knowledgeable, and stays up-to-date with current information.
Patient Review 16

5 out of 5 stars

Reviewed on June 24, 2023 | Verified Review

Always helpful and kind.
Patient Review 17

5 out of 5 stars

Reviewed on June 22, 2023 | Verified Review

Friendly, caring staff.
Patient Review 18

5 out of 5 stars

Reviewed on June 19, 2023 | Verified Review

I like Dr Roos and the staff
Patient Review 19

5 out of 5 stars

Reviewed on June 18, 2023 | Verified Review

The staff and how thorough my doctor is.
Patient Review 20

5 out of 5 stars

Reviewed on June 17, 2023 | Verified Review

freindly and couteous
Patient Review 21

5 out of 5 stars

Reviewed on June 16, 2023 | Verified Review

Friendly staff
Patient Review 22

5 out of 5 stars

Reviewed on June 08, 2023 | Verified Review

My Dr
Patient Review 23

5 out of 5 stars

Reviewed on June 04, 2023 | Verified Review

Friendly staff. Happy workers are the best workers.
Patient Review 24

5 out of 5 stars

Reviewed on June 04, 2023 | Verified Review

DR. Roos.
Patient Review 25

5 out of 5 stars

Reviewed on June 04, 2023 | Verified Review

Dr. Roos and Holley are absolutely the BEST!
Patient Review 26

5 out of 5 stars

Reviewed on May 24, 2023 | Verified Review

***
Patient Review 27

5 out of 5 stars

Reviewed on May 21, 2023 | Verified Review

Efficient, and caring.
Patient Review 28

5 out of 5 stars

Reviewed on May 21, 2023 | Verified Review

Love Dr. Roos
Patient Review 29

5 out of 5 stars

Reviewed on May 19, 2023 | Verified Review

Efficient
Patient Review 30

5 out of 5 stars

Reviewed on May 18, 2023 | Verified Review

I love Dr. Roos. She is very caring and a great listener. We moved during covid and we had so many issues to deal with and she was so help all the time!
Patient Review 31

5 out of 5 stars

Reviewed on May 16, 2023 | Verified Review

Dr Roos is a wonderful doctor. I think very highly of her as she takes the time to listen and answer all my questions. She is friendly & compassionate.
Patient Review 32

5 out of 5 stars

Reviewed on May 15, 2023 | Verified Review

I love my Dr., Dr. Roos! She takes her time with me, and I never feel rushed. She also takes great care of my mom and my sister.
Patient Review 33

5 out of 5 stars

Reviewed on May 11, 2023 | Verified Review

I like the doctors
Patient Review 34

5 out of 5 stars

Reviewed on May 11, 2023 | Verified Review

Dr Elicia Roos! The Hilden Rd office is closer to my home than the office at Ponte Vedra beach
Patient Review 35

5 out of 5 stars

Reviewed on May 11, 2023 | Verified Review

The doctors short wait
Patient Review 36

5 out of 5 stars

Reviewed on May 06, 2023 | Verified Review

Short wait time. Friendly professional service. Great communication. All my questions anwered.
Patient Review 37

5 out of 5 stars

Reviewed on May 06, 2023 | Verified Review

I like my doctor, Dr. Elicia Roos. She listens to me before deciding on a treatment plan. She also manages my referrals to other doctors. I also like that, when necessary, she can work you in via tele-visit. Keeps me in moving in the right direction so there's hope. That's all I need. Thanks
Patient Review 38

4.6 out of 5 stars

Reviewed on May 05, 2023 | Verified Review

Friendly staff, clean, up to date office, timely.
Patient Review 39

5 out of 5 stars

Reviewed on May 04, 2023 | Verified Review

Dr Roos
Patient Review 40

5 out of 5 stars

Reviewed on May 04, 2023 | Verified Review

Office staff is much improved and they actually answer the phone! Of course Dr. Roos is awesome!
Patient Review 41

5 out of 5 stars

Reviewed on April 23, 2023 | Verified Review

Dr Roos is very good!
Patient Review 42

5 out of 5 stars

Reviewed on April 22, 2023 | Verified Review

Everything
Patient Review 43

4.6 out of 5 stars

Reviewed on April 21, 2023 | Verified Review

Dr Marquze. and Dr Roo
Patient Review 44

5 out of 5 stars

Reviewed on April 20, 2023 | Verified Review

Dr Roos is very caring and takes the time to let me ask questions and listens to me. She is very patient and understanding.
Patient Review 45

5 out of 5 stars

Reviewed on April 16, 2023 | Verified Review

Close to my house.
Patient Review 46

5 out of 5 stars

Reviewed on April 12, 2023 | Verified Review

Each staff member makes the visit personal. They listen to me.
Patient Review 47

4.6 out of 5 stars

Reviewed on April 10, 2023 | Verified Review

Personable staff
Patient Review 48

5 out of 5 stars

Reviewed on April 07, 2023 | Verified Review

Staff is friendly. Dr Roos is caring and helpful.
Patient Review 49

5 out of 5 stars

Reviewed on April 07, 2023 | Verified Review

Everyone is kind and helpful.
Patient Review 50

5 out of 5 stars

Reviewed on April 01, 2023 | Verified Review

Everybody is super nice! Dr.Roos is awesome!
Patient Review 51

5 out of 5 stars

Reviewed on April 01, 2023 | Verified Review

Friendly staff. I also am very comfortable with Dr. Roos. She is thorough and has a great bedside manner.
Patient Review 52

5 out of 5 stars

Reviewed on April 01, 2023 | Verified Review

The doctors
Patient Review 53

5 out of 5 stars

Reviewed on April 01, 2023 | Verified Review

Staff
Patient Review 54

5 out of 5 stars

Reviewed on March 24, 2023 | Verified Review

Dr Rooz is the best! One of the only doctors that actually cares about her patients!!
Patient Review 55

5 out of 5 stars

Reviewed on March 23, 2023 | Verified Review

Dr. Roos
Patient Review 56

5 out of 5 stars

Reviewed on March 18, 2023 | Verified Review

Dr Roos is the best!
Patient Review 57

5 out of 5 stars

Reviewed on March 15, 2023 | Verified Review

Dr. Roos is caring, compassionate and professional.
Patient Review 58

5 out of 5 stars

Reviewed on March 13, 2023 | Verified Review

The office was very organized. All the staff were very professional.Dr. Roos is very easy to talk with and tries to answer all my questions.
Patient Review 59

4.2 out of 5 stars

Reviewed on March 12, 2023 | Verified Review

More timely.
Patient Review 60

4.6 out of 5 stars

Reviewed on March 09, 2023 | Verified Review

Love my doctor (Dr. Roos) stays on top of things, answers any questions never feel rushed. Love having the portal for messages or notes being available. Her assistants have all been very nice too.
Patient Review 61

5 out of 5 stars

Reviewed on March 04, 2023 | Verified Review

I love Dr. Roos. She is very kind and up to date on all of the medical information. This can be very difficult as things change so quickly sometimes. She always takes time with me and and never feel like she needs to be done in 15 minutes so she can get to the next patient.
Patient Review 62

5 out of 5 stars

Reviewed on March 02, 2023 | Verified Review

Dr. Roos is an amazing physician. She truly listens and has a way of presenting information that is truly a blessing to her patients.
Patient Review 63

5 out of 5 stars

Reviewed on March 01, 2023 | Verified Review

Zoom call no office
Patient Review 64

5 out of 5 stars

Reviewed on July 31, 2022 | Verified Review

The caring people, from beginning through to seeing the Doctor. Everyone is kind and patient. Dr. Roos is an insightful and wise person and a skilled doctor who listens, offers ideas, gives practical advice and gives you hope. In my experience, everyone over there is good at what they do! Highly recommend!
Patient Review 65

5 out of 5 stars

Reviewed on July 31, 2022 | Verified Review

Doctor and staff
Patient Review 66

2.2 out of 5 stars

Reviewed on July 30, 2022 | Verified Review

Me and my wife being somewhat of a new patient I will say that the first thing is the phone answering service. A typical wait time for someone to pick up the phone is approx 20 minutes. Most time it???s longer. This is not the way a doctor office should be horrible. This has been a very common problem since we have been patients. Second thing is returning of phone calls. At best it???s usually the end of the day but more time than not it???s the following day. There are other things but I don???t feel like spending more time writing. : With that I really like my doctor. She seems to really care and has been very nice to work with. I hope she is my dr for a while. My wife doctors Hmm. U would have to ask her!! Please fix the answering phones and return call system.
Patient Review 67

5 out of 5 stars

Reviewed on July 30, 2022 | Verified Review

Always listen and want to help
Patient Review 68

4.6 out of 5 stars

Reviewed on July 30, 2022 | Verified Review

Dr Roos is consistently attentive and thorough.
Patient Review 69

5 out of 5 stars

Reviewed on July 29, 2022 | Verified Review

The kind, efficient, and expert staff. Dr. Roos is the best, most complete expert primary care physician I???ve had to take care of my checkups and answer my questions in my 79 years. I???ve actually recommended your clinic but have found no new patients are being taken at this time.
Patient Review 70

4.6 out of 5 stars

Reviewed on July 27, 2022 | Verified Review

nurse helped me out figuring out who my surgeon was for my heart bypass, No one else took the time
Patient Review 71

4.6 out of 5 stars

Reviewed on July 11, 2022 | Verified Review

Wife and I go to Dr Roos because we trust her and appreciate her service.
Patient Review 72

4.6 out of 5 stars

Reviewed on July 11, 2022 | Verified Review

Many good doctors to choose from. Staff is always courteous and friendly.
Patient Review 73

4.6 out of 5 stars

Reviewed on July 11, 2022 | Verified Review

It is small and intimate. My doctor spent quite a bit of time with me answering all my questions and concerns.
Patient Review 74

5 out of 5 stars

Reviewed on July 10, 2022 | Verified Review

I liked Pam up front at check in, she was great. So happy to have switched to Dr. Roos
Patient Review 75

3 out of 5 stars

Reviewed on July 10, 2022 | Verified Review

During office visit, I was told I would receive a prescription and did not receive it. Asked about prescription via portal a week later and never got a response.
Patient Review 76

5 out of 5 stars

Reviewed on July 08, 2022 | Verified Review

Dr. Roos is caring and takes time with me.
Patient Review 77

3.8 out of 5 stars

Reviewed on July 08, 2022 | Verified Review

Call backs to your patients in a more timely fashion. There have been several times we have called the office, had to leave a message for the nurse instead of being able to talk to someone immediately. Our issue was not life threatening but we felt like it needed to be handled more timely.
Patient Review 78

5 out of 5 stars

Reviewed on June 25, 2022 | Verified Review

Clean, professional and relaxed environment.
Patient Review 79

5 out of 5 stars

Reviewed on June 24, 2022 | Verified Review

Convenient friendly, your check out girl needs to smile a.wys co fused when I check ou
Patient Review 80

5 out of 5 stars

Reviewed on June 24, 2022 | Verified Review

Friendly and available
Patient Review 81

5 out of 5 stars

Reviewed on June 20, 2022 | Verified Review

Very warm and friendly while still being very professional
Patient Review 82

4.6 out of 5 stars

Reviewed on June 08, 2022 | Verified Review

Dr Roos
Patient Review 83

5 out of 5 stars

Reviewed on May 31, 2022 | Verified Review

Professionalism. Welcoming staff and atmosphere.
Patient Review 84

5 out of 5 stars

Reviewed on May 29, 2022 | Verified Review

Everyone was friendly. This was my first time meeting Dr. Roos and I liked her a lot.
Patient Review 85

5 out of 5 stars

Reviewed on May 28, 2022 | Verified Review

Dr. Roos is great! Always makes sure all questions are answered!
Patient Review 86

2.6 out of 5 stars

Reviewed on May 28, 2022 | Verified Review

Lack of communication between staff that results in patients not informed of test results
Patient Review 87

5 out of 5 stars

Reviewed on May 28, 2022 | Verified Review

Wait times can be excessive but Dr. Roos is very attentive and professional.
Patient Review 88

5 out of 5 stars

Reviewed on May 26, 2022 | Verified Review

Professional, friendly, expert care provided by Dr Roos. Responsive staff to questions and concerns.
Patient Review 89

4.6 out of 5 stars

Reviewed on May 26, 2022 | Verified Review

Staff is remarkable! Dr Roos is amazing.
Patient Review 90

5 out of 5 stars

Reviewed on May 26, 2022 | Verified Review

Friendly staff
Patient Review 91

5 out of 5 stars

Reviewed on May 26, 2022 | Verified Review

Your office did a great job!
Patient Review 92

5 out of 5 stars

Reviewed on May 26, 2022 | Verified Review

Dr Roos is thorough, compassionate and the epitome of a quality physician. She takes the time to really listen and talk with her patients and go the extra mile. It???s very clear she sees each patient as a priority. I have recommended her to many friends. The staff in the office are all very kind and helpful. I wouldn???t imagine trusting any other office the way I do this one. Thank you all for everything you do with patience, care and kindness.
Patient Review 93

5 out of 5 stars

Reviewed on May 08, 2022 | Verified Review

Friendly staff, Doctors listen and communicate well.
Patient Review 94

5 out of 5 stars

Reviewed on May 08, 2022 | Verified Review

Dr Roos is great as always!
Patient Review 95

5 out of 5 stars

Reviewed on May 04, 2022 | Verified Review

Dr Roos and staff are the best.
Patient Review 96

5 out of 5 stars

Reviewed on May 02, 2022 | Verified Review

Our doctor
Patient Review 97

5 out of 5 stars

Reviewed on May 02, 2022 | Verified Review

Personal, Professinal Care. They listen to me when I talk.
Patient Review 98

5 out of 5 stars

Reviewed on April 28, 2022 | Verified Review

The doctors and staff. Everyone is attentive, patient, listens to me, and responds to my questions and concerns. DR. Roos and her assitants are just super.
Patient Review 99

5 out of 5 stars

Reviewed on April 27, 2022 | Verified Review

Dr Roos
Patient Review 100

5 out of 5 stars

Reviewed on April 27, 2022 | Verified Review

Dr. Roos is very kind and listens well and gives great treatment/guidance. The entire staff is great as well.
Patient Review 101

4.6 out of 5 stars

Reviewed on April 27, 2022 | Verified Review

Dr Roos
Patient Review 102

5 out of 5 stars

Reviewed on April 27, 2022 | Verified Review

Staff were helpful and friendly and Dr. Roos was great!
Patient Review 103

5 out of 5 stars

Reviewed on April 27, 2022 | Verified Review

Doctor Roos was caring, listened to my issues, made recommendations to help me and explained her reasoning for those recommendations.
Patient Review 104

5 out of 5 stars

Reviewed on April 15, 2022 | Verified Review

Very strict
Patient Review 105

5 out of 5 stars

Reviewed on April 14, 2022 | Verified Review

Friendly and professional staff.
Patient Review 106

5 out of 5 stars

Reviewed on April 13, 2022 | Verified Review

The staff is first class, too bad the new phone system is subpar. Hope they can get it fixed.
Patient Review 107

5 out of 5 stars

Reviewed on April 08, 2022 | Verified Review

Dr. Roos and customer service at front desk
Patient Review 108

4.6 out of 5 stars

Reviewed on April 08, 2022 | Verified Review

The Doctor listened and cared. Was very pleased I felt I was not just "another patient"
Patient Review 109

4.6 out of 5 stars

Reviewed on April 08, 2022 | Verified Review

Dr Roos is great
Patient Review 110

5 out of 5 stars

Reviewed on April 01, 2022 | Verified Review

Dr Roos
Patient Review 111

1 out of 5 stars

Reviewed on March 28, 2022 | Verified Review

The staff was incredibly rude from the front desk to the medical assistant. I did have a positive interaction with the nurse who did my intake.
Patient Review 112

4.2 out of 5 stars

Reviewed on March 28, 2022 | Verified Review

It is hard to get an acute appointment
Patient Review 113

5 out of 5 stars

Reviewed on March 28, 2022 | Verified Review

Friendly staff.
Patient Review 114

3.8 out of 5 stars

Reviewed on March 28, 2022 | Verified Review

Shorten the wait time to be seen.
Patient Review 115

1 out of 5 stars

Reviewed on March 24, 2022 | Verified Review

Great doctor, but communication is about impossible.
Patient Review 116

5 out of 5 stars

Reviewed on March 23, 2022 | Verified Review

The medical support staff are friendly and efficient. Dr. Roos takes a real interest in my health and well-being.
Patient Review 117

5 out of 5 stars

Reviewed on March 23, 2022 | Verified Review

I love your courteous staff and the response time for follow ups.
Patient Review 118

5 out of 5 stars

Reviewed on March 21, 2022 | Verified Review

Dr. Roos is wonderful, kind, knowledgeable and encouraging. Everyone else in the office is friendly and helpful.
Patient Review 119

5 out of 5 stars

Reviewed on March 20, 2022 | Verified Review

Professional and personable staff. Dr. Roos is kind and compassionate.
Patient Review 120

5 out of 5 stars

Reviewed on March 16, 2022 | Verified Review

Knowledgeable,friendly,staff.
Patient Review 121

5 out of 5 stars

Reviewed on March 15, 2022 | Verified Review

Personable . Handle all requests. Very timely on portal feedback . Dr. Roos listens and spends time. No rushing . Staff is competent . Appointments are easy to make .
Patient Review 122

4.2 out of 5 stars

Reviewed on March 15, 2022 | Verified Review

I had to wait for 45 minutes after my scheduled appointment time before being called back for my appointment. I did really like Dr. Roos and everything else was very good.
Patient Review 123

5 out of 5 stars

Reviewed on March 14, 2022 | Verified Review

The staff are wonderful and Dr. Roos is a wonderful doctor.
Patient Review 124

5 out of 5 stars

Reviewed on March 14, 2022 | Verified Review

Dr. Roos
Patient Review 125

5 out of 5 stars

Reviewed on March 12, 2022 | Verified Review

Dr. Roos is outstanding. I have been a patient for years and now she is my daughter's doctor and my granddaughter's doctor. She is intelligent, patient and understanding. she is very thorough with her follow up and with her attention to my health.
Patient Review 126

5 out of 5 stars

Reviewed on March 11, 2022 | Verified Review

Friendly, efficient staff. No long waits!
Patient Review 127

5 out of 5 stars

Reviewed on March 07, 2022 | Verified Review

Clean and helpful staff
Patient Review 128

5 out of 5 stars

Reviewed on March 06, 2022 | Verified Review

The quality of the staff I interacted with were helpful and friendly. Love Dr. Roos too
Patient Review 129

4.6 out of 5 stars

Reviewed on March 04, 2022 | Verified Review

Service and bedside manner/ relatable and knowledgeable
Patient Review 130

5 out of 5 stars

Reviewed on March 04, 2022 | Verified Review

Nice environment.. people were great
Patient Review 131

5 out of 5 stars

Reviewed on March 04, 2022 | Verified Review

Dr. Elicia Roos and her team provide a personalized experience, leaving patients feeling heard and well taken care of. I am so appreciative of Dr. Roos' 'big picture' approach to care and feel safe in her capable hands.
Patient Review 132

5 out of 5 stars

Reviewed on March 04, 2022 | Verified Review

Awesome staff, love Dr Roos!
Patient Review 133

5 out of 5 stars

Reviewed on March 03, 2022 | Verified Review

The staff and my Dr are very efficient in their care and response
Patient Review 134

5 out of 5 stars

Reviewed on March 03, 2022 | Verified Review

Friendly knowledgeable staff. Dr Roos
Patient Review 135

5 out of 5 stars

Reviewed on February 20, 2022 | Verified Review

Dr. Roos is a very caring and approachable physician. She gives you honest information about your health, and she lets you decide the course of action you want to follow. Then there is always acceptance from her without any pressure of her viewpoint. The staff is very kind. The atmosphere is very calming.
Patient Review 136

5 out of 5 stars

Reviewed on February 19, 2022 | Verified Review

Everyone is so friendly and I love Dr Roos
Patient Review 137

5 out of 5 stars

Reviewed on February 19, 2022 | Verified Review

Prompt with responses and friendly
Patient Review 138

3.8 out of 5 stars

Reviewed on February 19, 2022 | Verified Review

Staff seems to be overscheduled - usually phone calls go to voice mail and requests for appointments are a week or even two in the future.
Patient Review 139

4.2 out of 5 stars

Reviewed on February 19, 2022 | Verified Review

Waited 1 and 45 minutes to see dr. Roos. I realize she spends a good amount of time with her patients, but this should be taken into consideration when scheduling. Last year it was over an hour. I was pleased with the time with her but something needs to be done with the scheduling.
Patient Review 140

2.2 out of 5 stars

Reviewed on February 11, 2022 | Verified Review

Not greeted upon arrival, not tol Dr running late
Patient Review 141

1.4 out of 5 stars

Reviewed on February 09, 2022 | Verified Review

I was not treated in a timely manner, nor like a valued patient.
Patient Review 142

5 out of 5 stars

Reviewed on February 09, 2022 | Verified Review

Everyone is very caring and professional
Patient Review 143

4.6 out of 5 stars

Reviewed on February 09, 2022 | Verified Review

Nice front desk and Dr. Roos takes time and listens .
Patient Review 144

5 out of 5 stars

Reviewed on February 09, 2022 | Verified Review

Pleasant staff and clean environment. Doctor was especially warm and conversational. She spent quality time with me and her advice was very helpful.
Patient Review 145

4.6 out of 5 stars

Reviewed on February 09, 2022 | Verified Review

Love, love, love Dr. Roos.
Patient Review 146

5 out of 5 stars

Reviewed on February 06, 2022 | Verified Review

Amazing support! When my family was sick with Covid, Dr. Roos provided help that was a huge relief! Thank you!
Patient Review 147

5 out of 5 stars

Reviewed on February 02, 2022 | Verified Review

Everything is Wonderful! The Staff are kind, knowledgeable and always helpful. Dr. Roos is always available to answer any questions or concerns you may have and if u leave a message she is quick to respond. I also love the fact that if you need a telecom visit, it us always scheduled qyickly and she shows just as much care as she does when tou are in person in the office. Her office is very convenient for me but it's still nice to know if you can't make it to the office, she will still do the telecom. I trust Dr. Roos with not only myself, but my family's care and am so grateful to have her for my physician. I would never change my primary care physician.
Patient Review 148

5 out of 5 stars

Reviewed on January 31, 2022 | Verified Review

Excellent professional and highly capable, friendly people
Patient Review 149

5 out of 5 stars

Reviewed on January 29, 2022 | Verified Review

Friendly and caring!
Patient Review 150

5 out of 5 stars

Reviewed on January 29, 2022 | Verified Review

The staff, Dr Roos - the best.
Patient Review 151

4.6 out of 5 stars

Reviewed on January 26, 2022 | Verified Review

Dr Roos is wonderful. She listens, has a very caring manner and I have no reservations about discussing my health issues. Her nurse is also very friendly and easy to talk to.
Patient Review 152

5 out of 5 stars

Reviewed on January 25, 2022 | Verified Review

Everyone is very friendly and professional.
Patient Review 153

5 out of 5 stars

Reviewed on January 25, 2022 | Verified Review

Very efficient, usually running on time and Dr takes time to listen.
Patient Review 154

5 out of 5 stars

Reviewed on January 22, 2022 | Verified Review

Dr Roos is great, and so is the nurse who assisted us at my appointment. Both were thorough, attentive and thoughtful. I drive about an hour to get to her office, but it is worth it for the quality care I receive from all the professionals at Hilden Rd office.
Patient Review 155

5 out of 5 stars

Reviewed on January 22, 2022 | Verified Review

I love my doctor!
Patient Review 156

5 out of 5 stars

Reviewed on January 21, 2022 | Verified Review

The professionalism, product knowledge expertise, compassion, empathy, and unconditional patient advocacy is consistent and unparalleled.
Patient Review 157

4.6 out of 5 stars

Reviewed on January 21, 2022 | Verified Review

Proximity , people
Patient Review 158

2.2 out of 5 stars

Reviewed on January 21, 2022 | Verified Review

I know it is a busy time, but it is extremely difficult to connect with the office. I have an extreme amount of trouble reaching anyone. If I finally get through, I am put on very long holds. Not taking calls during the lunch hour makes it even worse.
Patient Review 159

5 out of 5 stars

Reviewed on January 21, 2022 | Verified Review

I like my do tor and the staff who seem friendly although not always organized
Patient Review 160

5 out of 5 stars

Reviewed on January 21, 2022 | Verified Review

Dr. Roos is the best! She always treats my concerns with respect and compassion.
Patient Review 161

5 out of 5 stars

Reviewed on January 21, 2022 | Verified Review

Doctor Roos and Caitlin are first class.
Patient Review 162

5 out of 5 stars

Reviewed on January 21, 2022 | Verified Review

Dr. Ross talks the necessary time to answer all my questions and concerns
Patient Review 163

5 out of 5 stars

Reviewed on January 21, 2022 | Verified Review

I always feel heard and never feel rushed.
Patient Review 164

5 out of 5 stars

Reviewed on January 21, 2022 | Verified Review

Dr Roos is amazing and explained things well. She???s very understanding and kind.
Patient Review 165

5 out of 5 stars

Reviewed on January 09, 2022 | Verified Review

Dr Roos and wonderful staff
Patient Review 166

5 out of 5 stars

Reviewed on January 08, 2022 | Verified Review

Dr. Roos
Patient Review 167

5 out of 5 stars

Reviewed on January 05, 2022 | Verified Review

My questions and concerns are addressed quickly and professionally. I am treated in a friendly manner and with respect.
Patient Review 168

5 out of 5 stars

Reviewed on January 04, 2022 | Verified Review

Dr. Church. I am 74 and have been treated by many fine specialists and a few family doctors in my lifetime and she ranks with the best of them. I am constantly amazed by how informed she is about the complexity of the human body and how well read she always seems to be as it relates to reading the latest medical literature. Her analytical thought process for analyzing a medical problem demonstrates deep critical thinking.
Patient Review 169

5 out of 5 stars

Reviewed on December 30, 2021 | Verified Review

We like the Doctors at this office.
Patient Review 170

5 out of 5 stars

Reviewed on December 29, 2021 | Verified Review

The staff and Drs are very nice and take their time to help
Patient Review 171

5 out of 5 stars

Reviewed on December 23, 2021 | Verified Review

I trust dr Roos with all my health needs.
Patient Review 172

5 out of 5 stars

Reviewed on December 22, 2021 | Verified Review

Dr. Roos and Caitlyn listen to me. The receptionists are delightful. They recognize me and call me by name when I enter.
Patient Review 173

3.8 out of 5 stars

Reviewed on December 22, 2021 | Verified Review

You could update the health profile with exam results in a more timely manner. Physicians follow up is somewhat slow, if at all.
Patient Review 174

5 out of 5 stars

Reviewed on December 22, 2021 | Verified Review

Love Dr Roos and her nurse???
Patient Review 175

5 out of 5 stars

Reviewed on December 22, 2021 | Verified Review

Friendly staff. Excellent and caring professional staff
Patient Review 176

5 out of 5 stars

Reviewed on December 22, 2021 | Verified Review

Dr. Roos ability to be relatable and professional.
Patient Review 177

5 out of 5 stars

Reviewed on December 18, 2021 | Verified Review

I like Dr. Alecia Roos and her team. They are concerned and helpful.
Patient Review 178

5 out of 5 stars

Reviewed on December 15, 2021 | Verified Review

The staff and especially the dr
Patient Review 179

4.6 out of 5 stars

Reviewed on December 15, 2021 | Verified Review

Professional staff, clean, responsive to questions.
Patient Review 180

4.6 out of 5 stars

Reviewed on December 12, 2021 | Verified Review

Professional and friendly workers at front desk.
Patient Review 181

5 out of 5 stars

Reviewed on December 10, 2021 | Verified Review

Friendly staff, Caitlin very professional with a great personality.
Patient Review 182

5 out of 5 stars

Reviewed on December 10, 2021 | Verified Review

From start to finish a great experience as always. When I called with being sick and medications to be refilled the receptionist spent time to work through my crazy schedule to get me in same week, and Dr. Roos was fantastic. She is probably the best, most genuinely caring doctor I???ve ever had. So much so that I now drive 40-50 minutes to see her at the Hilden location after she made the move from Ponte Vedra. Great staff and facility!
Patient Review 183

5 out of 5 stars

Reviewed on December 10, 2021 | Verified Review

The office is so professional and warm and caring at the same time. Love my Dr. Roos
Patient Review 184

5 out of 5 stars

Reviewed on December 10, 2021 | Verified Review

Responsiveness
Patient Review 185

5 out of 5 stars

Reviewed on December 03, 2021 | Verified Review

Professional!
Patient Review 186

5 out of 5 stars

Reviewed on November 19, 2021 | Verified Review

I like Dr Roos and the staff very king and effecient
Patient Review 187

5 out of 5 stars

Reviewed on November 19, 2021 | Verified Review

Staff was so friendly and kind! The front desk was very nice. I???m blown away by Dr. Roos and her nurse. I???ve had a rough postpartum period and for the first time in a long time I feel like someone is taking care of me for a change. I???m very grateful for Dr. Roos??? expertise, kindness, and the time she takes to fully explain what is happening. I???m so happy I found her!
Patient Review 188

5 out of 5 stars

Reviewed on November 19, 2021 | Verified Review

The staff and the doctor are pleasant. The doctor also listens you our concerns. She also is cheerful, and encouraging.
Patient Review 189

5 out of 5 stars

Reviewed on November 17, 2021 | Verified Review

The office staff is professional, everything looks clean and sanitized.
Patient Review 190

5 out of 5 stars

Reviewed on November 15, 2021 | Verified Review

Dr. Roos is fabulous. Very professional and knowledgable. My daughter and I both love her.
Patient Review 191

5 out of 5 stars

Reviewed on November 15, 2021 | Verified Review

Staff is friendly and Dr. Roos is amazing!
Patient Review 192

5 out of 5 stars

Reviewed on November 13, 2021 | Verified Review

Dr. Roos is knowledgeable as well as caring. I feel confident in her care and best interest in my health. She listens.
Patient Review 193

5 out of 5 stars

Reviewed on November 13, 2021 | Verified Review

Dr. Roos is competent and caring. The staff is helpful.
Patient Review 194

4.2 out of 5 stars

Reviewed on November 03, 2021 | Verified Review

I wish it were closer to my home.
Patient Review 195

5 out of 5 stars

Reviewed on November 02, 2021 | Verified Review

Friendly and professional staff. Trusted care.
Patient Review 196

5 out of 5 stars

Reviewed on November 02, 2021 | Verified Review

Everyone was very professional, friendly, and knowledgeable, the D.O. is amazing and very thorough.
Patient Review 197

5 out of 5 stars

Reviewed on October 31, 2021 | Verified Review

Friendly and caring staff. Love my doctor, Dr. Roos. She???s the best. Spends time with you.
Patient Review 198

5 out of 5 stars

Reviewed on October 29, 2021 | Verified Review

I really like my doctor, Dr. Roos. When I have had to deal with the office staff, they have been professional.
Patient Review 199

5 out of 5 stars

Reviewed on October 28, 2021 | Verified Review

Everything
Patient Review 200

5 out of 5 stars

Reviewed on October 28, 2021 | Verified Review

I love Dr. Roos. She is so thorough and keeps on top of all my health needs. I highly recommend her as your primary care doctor. The staff in the office are very friendly too.
Patient Review 201

5 out of 5 stars

Reviewed on October 28, 2021 | Verified Review

Inviting and helpful front office staff. The doctors nurses PAs all really listen. I absolutely love my Dr. Roos!
Patient Review 202

4.6 out of 5 stars

Reviewed on October 28, 2021 | Verified Review

It's smaller and less crowded than some..
Patient Review 203

5 out of 5 stars

Reviewed on October 23, 2021 | Verified Review

People are courteous and professional. Dr. Roos is very competent and good at working with me to help me make wise choices about taking care of myself.
Patient Review 204

4.6 out of 5 stars

Reviewed on October 22, 2021 | Verified Review

I switched locations of primary care with Baptist to this after purchasing a new home. It took a while to get an appointment, but it was worth it. Dr. Roos and the staff were great! Dr. Roos was very thorough.
Patient Review 205

5 out of 5 stars

Reviewed on October 22, 2021 | Verified Review

Friendly, helpful take the necessary time.
Patient Review 206

4.2 out of 5 stars

Reviewed on October 21, 2021 | Verified Review

I don???t have enough information to give a better review. I was only there for an initial visit. The office seemed very busy and hurried, as if they were constantly trying to catch up, and I was taking too much of their time, for which I felt guilty, but everyone was very pleasant.
Patient Review 207

5 out of 5 stars

Reviewed on October 20, 2021 | Verified Review

everything
Patient Review 208

4.6 out of 5 stars

Reviewed on October 07, 2021 | Verified Review

Friendly and helpful. When I called later in the day, they did respond within 24 hours.
Patient Review 209

5 out of 5 stars

Reviewed on October 07, 2021 | Verified Review

Ali the people there, Dr. Roos, the nurses and the assistants, are knowledgeable, , always helpful and understanding. It is a friendly office, everyone there listens to my questions and concerns carefully,
Patient Review 210

5 out of 5 stars

Reviewed on October 02, 2021 | Verified Review

The grounded listening and proactive suggestions (versus orders) that support my personal wellness efforts set ne up for success.
Patient Review 211

5 out of 5 stars

Reviewed on October 01, 2021 | Verified Review

Staff are very friendly and efficient. Dr Roos is great. First Dr to ever apologize for running late. She is thorough, answers questions and actually listens.
Patient Review 212

4.2 out of 5 stars

Reviewed on October 01, 2021 | Verified Review

Wait time between appointment time and actual doctor entering room is too long. I had an 11:00 appointment. I arrived 10 minutes early. I sat in the lobby for 30 minutes or so and then got up and asked the receptionist about my status. At 11:30, I was handed forms to fill out with an apology and "Sorry for the delay. She'll be ready for you soon.". PA came out to get me about 5 minutes later (before I could complete the forms). I completed PA portion in room. Waited about another 15 minutes more for Dr. Roos. She also apologized for the delay. This wait time issue is not an exception - this is an ongoing problem and very frustrating. Why have an appointment time when Baptist Primary never honors it? It is a waste of our time. You need to find a solution to better align appointment time expectations with notifications or updates if you continue to run late.
Patient Review 213

5 out of 5 stars

Reviewed on September 30, 2021 | Verified Review

My doctor, Dr. Roos, and her nurse are exceptional. I live near the Beaches and drive a long way to continue to work with her. I recently recommended her to my husband, and he has scheduled a new patient appointment with her in January. He has always preferred to have a male physician, but has been so impressed with Dr. Roos when he has accompanied me to appointments that he decided he wanted to switch to her himself.
Patient Review 214

4.6 out of 5 stars

Reviewed on September 30, 2021 | Verified Review

I travel a bit further to get here from Jacksonville mainly because of the good care Dr. Roos provides.
Patient Review 215

4.6 out of 5 stars

Reviewed on September 30, 2021 | Verified Review

Friendly staff, punctual appointments. Really like and appreciate Dr. Roos
Patient Review 216

5 out of 5 stars

Reviewed on September 30, 2021 | Verified Review

I like Dr. Roos because she not only seems very competent, but additionally because she listens to me and responds with solid advice. She seems to care.
Patient Review 217

5 out of 5 stars

Reviewed on September 30, 2021 | Verified Review

My first visit with Dr. Roos was extremely pleasant. I would 100% recommend her.
Patient Review 218

5 out of 5 stars

Reviewed on September 29, 2021 | Verified Review

Dr. Roos!
Patient Review 219

5 out of 5 stars

Reviewed on September 17, 2021 | Verified Review

Clean office, staff friendly, appointment was on time. Our physician is always very attentive and caring. Overall, we are very satisfied with the location and service.
Patient Review 220

4.6 out of 5 stars

Reviewed on September 17, 2021 | Verified Review

Caring friendly and thorough
Patient Review 221

5 out of 5 stars

Reviewed on September 17, 2021 | Verified Review

I like that it is very easy to request and set up a virtual appointment with my doctor when that is prefered.
Patient Review 222

5 out of 5 stars

Reviewed on September 10, 2021 | Verified Review

Knowledgeable, friendly and helpful!
Patient Review 223

5 out of 5 stars

Reviewed on September 04, 2021 | Verified Review

They listen to what you have to say. The entire staff is very compassionate and professional. Dr. Roos and her staff are very hands on and thorough. They communicate clearly.
Patient Review 224

5 out of 5 stars

Reviewed on August 29, 2021 | Verified Review

The staff are great. Dr Roos is the best. Very thorough yearly examination and she listen and makes sure we get to the bottom of the problem. She is great
Patient Review 225

5 out of 5 stars

Reviewed on August 27, 2021 | Verified Review

Love dr Roos
Patient Review 226

5 out of 5 stars

Reviewed on August 27, 2021 | Verified Review

I like Dr. Roos and her ability to holistically deliver medical care.
Patient Review 227

3 out of 5 stars

Reviewed on August 27, 2021 | Verified Review

I really want to speak with Dr. Roos but she doesn't get the messages about when I will be available.
Patient Review 228

5 out of 5 stars

Reviewed on August 26, 2021 | Verified Review

Good Communication and friendly. Love, Dr Roos
Patient Review 229

5 out of 5 stars

Reviewed on August 24, 2021 | Verified Review

The customer service
Patient Review 230

5 out of 5 stars

Reviewed on August 22, 2021 | Verified Review

Everything, staff is amazing, very clean office.
Patient Review 231

5 out of 5 stars

Reviewed on August 19, 2021 | Verified Review

Dr Roos
Patient Review 232

5 out of 5 stars

Reviewed on August 19, 2021 | Verified Review

Dr. Roos truly listens and goes above and beyond to help. The office staff are friendly and helpful, and it's a lovely, very clean office.
Patient Review 233

5 out of 5 stars

Reviewed on August 17, 2021 | Verified Review

The staff was friendly and welcoming. Not to mention Dr. Roos is awesome and so is her nurse.
Patient Review 234

5 out of 5 stars

Reviewed on August 16, 2021 | Verified Review

Always enjoy Doctor Roos,DO. She is always so patient and kind, and has been my doctor for several years. I always call and have one issue. But show up with a list of other things. She always listens and is accommodating. Thank You Doctor Roos!!!
Patient Review 235

3 out of 5 stars

Reviewed on August 14, 2021 | Verified Review

Things are right. My doctor handled it. My wait was over an hour due to and oversight.
Patient Review 236

5 out of 5 stars

Reviewed on August 14, 2021 | Verified Review

Dr Roos
Patient Review 237

5 out of 5 stars

Reviewed on August 13, 2021 | Verified Review

Friendly, helpful, and Dr. Roos is always attentive to my needs and questions.
Patient Review 238

5 out of 5 stars

Reviewed on August 13, 2021 | Verified Review

Clean and conveniently located. Staff beyond courteous and caring. I was treated as though I was the only patient they had that day.
Patient Review 239

5 out of 5 stars

Reviewed on August 13, 2021 | Verified Review

Attentiveness, thorough. You don???t feel rushed but cared for as a total human. Promptness for any and all requests.
Patient Review 240

5 out of 5 stars

Reviewed on August 13, 2021 | Verified Review

My primary care physician, Elicia Roos, D.O.
Patient Review 241

5 out of 5 stars

Reviewed on August 11, 2021 | Verified Review

The staff listens to you, and facilitates answers to your concerns. They actually answer the phone(!), a rarity in most offices. Dr. Roos is an ideal physician for me and for my husband. She is more through, personable, and empathetic than any preceding physicians we have had, with only one exception, Dr. Kaluza, and we are even more pleased with Dr. Roos.
Patient Review 242

5 out of 5 stars

Reviewed on August 03, 2021 | Verified Review

The staff is friendly and efficient
Patient Review 243

5 out of 5 stars

Reviewed on August 01, 2021 | Verified Review

close to my house. professional staff. clean & comfortable.
Patient Review 244

5 out of 5 stars

Reviewed on July 29, 2021 | Verified Review

Friendly staff and the wonderful Dr Roos
Patient Review 245

5 out of 5 stars

Reviewed on July 27, 2021 | Verified Review

Dr. Roos is very knowledgable, kind, compassionate, and truly cares for her patients. I would recommend her without hesitation.
Patient Review 246

5 out of 5 stars

Reviewed on July 21, 2021 | Verified Review

Small, patient focused
Patient Review 247

5 out of 5 stars

Reviewed on July 20, 2021 | Verified Review

Dr. Roos is a great doctor.
Patient Review 248

5 out of 5 stars

Reviewed on July 19, 2021 | Verified Review

Dr Roos
Patient Review 249

5 out of 5 stars

Reviewed on July 18, 2021 | Verified Review

Both Dr. Roos and the nurse were excellent listeners.
Patient Review 250

5 out of 5 stars

Reviewed on July 18, 2021 | Verified Review

Professionalism with everyone
Patient Review 251

5 out of 5 stars

Reviewed on July 16, 2021 | Verified Review

Clean and efficient, the staff are professional and kind. The doctor is very attentive and patient. I would highly recommend this office.
Patient Review 252

5 out of 5 stars

Reviewed on July 12, 2021 | Verified Review

Very Professional
Patient Review 253

5 out of 5 stars

Reviewed on July 12, 2021 | Verified Review

Sincere friendly care!
Patient Review 254

5 out of 5 stars

Reviewed on July 12, 2021 | Verified Review

Staff is efficient and caring, as well as Dr Roos.
Patient Review 255

5 out of 5 stars

Reviewed on July 11, 2021 | Verified Review

Staff and size of office.
Patient Review 256

5 out of 5 stars

Reviewed on July 11, 2021 | Verified Review

Staff is friendly, genuine, efficient, considerate, works well together, smooth operation without stress and chaos, and minimal wait time. THANK YOU!
Patient Review 257

4.2 out of 5 stars

Reviewed on July 11, 2021 | Verified Review

It???s getting hard to get an appointment
Patient Review 258

5 out of 5 stars

Reviewed on July 04, 2021 | Verified Review

Always a pleasant experience. Thank you.
Patient Review 259

5 out of 5 stars

Reviewed on July 01, 2021 | Verified Review

Dr Roos is a good listener and doctor
Patient Review 260

5 out of 5 stars

Reviewed on July 01, 2021 | Verified Review

Amazing! Awesome nurse caitlyn. Awesome dr Roos. They did best practice for blood pressure testing with breathing exercise. Very knowledgeable and proactive in coaching for new treatments for chronic condition. This office seems holistically focused on having the dr-patient-nurse relationship be a true partnership helping you to be the healthiest you can be and don???t feel like you are just a task on their todo list. Keep doing what you???re doing!
Patient Review 261

5 out of 5 stars

Reviewed on July 01, 2021 | Verified Review

The staff are friendly and knowledgeable and Dr. Roos is great.
Patient Review 262

5 out of 5 stars

Reviewed on July 01, 2021 | Verified Review

Personable care.
Patient Review 263

5 out of 5 stars

Reviewed on June 30, 2021 | Verified Review

Doctors care. And listen
Patient Review 264

5 out of 5 stars

Reviewed on June 30, 2021 | Verified Review

Efficient and clean
Patient Review 265

5 out of 5 stars

Reviewed on June 30, 2021 | Verified Review

My experience with everyone at the office has been positive. They are always friendly yet professional and make sure that issues are resolved quickly and questions answered accurately and promptly.
Patient Review 266

5 out of 5 stars

Reviewed on June 19, 2021 | Verified Review

Friendly people and We Love Dr. ROOS...in a Patient to Doctor Kind of Way.
Patient Review 267

5 out of 5 stars

Reviewed on June 19, 2021 | Verified Review

kind, patient staff and doctor. They listen, believe and act on what I'm telling them about my health. I feel heard and they work to resolve things right away. Both the staff and doctor are amazing.
Patient Review 268

5 out of 5 stars

Reviewed on June 18, 2021 | Verified Review

Dr. Roos is extremely thorough and spends quality time with you to address all of your needs. She truly cares about her patients. The whole staff are extremely friendly and professional as well.
Patient Review 269

5 out of 5 stars

Reviewed on June 10, 2021 | Verified Review

The staff, whether in person or over the phone, Is caring, extremely professional , and very engaged .
Patient Review 270

5 out of 5 stars

Reviewed on June 10, 2021 | Verified Review

Everybody was very friendly from the time I walked in until the time I left. Front office staff was great, Brenda was awesome and Dr Roos was AMAZING!!!
Patient Review 271

5 out of 5 stars

Reviewed on June 09, 2021 | Verified Review

Staff if best. Professional, friendly, timely call backs.
Patient Review 272

5 out of 5 stars

Reviewed on June 09, 2021 | Verified Review

On time appointments!!!
Patient Review 273

5 out of 5 stars

Reviewed on June 09, 2021 | Verified Review

Everything... Dr roos is amazing and I feel my handicapped son is now in good hands. Everyone in the office was so friendly and very helpful. So glad dr. Roos was recommended to us
Patient Review 274

5 out of 5 stars

Reviewed on June 09, 2021 | Verified Review

Convenient
Patient Review 275

5 out of 5 stars

Reviewed on May 28, 2021 | Verified Review

Great front office staff, always so helpful.
Patient Review 276

5 out of 5 stars

Reviewed on May 28, 2021 | Verified Review

Very clean Dr and staff make you feel at ease
Patient Review 277

4.6 out of 5 stars

Reviewed on May 28, 2021 | Verified Review

Everyone is friendly and knowledgeable. I have felt very safe through this pandemic.
Patient Review 278

5 out of 5 stars

Reviewed on May 27, 2021 | Verified Review

Usually can be seen by a doctor within a day or two.
Patient Review 279

5 out of 5 stars

Reviewed on May 21, 2021 | Verified Review

I just adore Dr. Roos.she really listens and cares. Her nurse was very nice.
Patient Review 280

5 out of 5 stars

Reviewed on May 21, 2021 | Verified Review

Dr. Roos is comforting in her manner and feeling of competency that she gives me. Staff is very responsive and so willing to help. Phone is answered. Follow ups are made, such as calling to tell me the prescription order was called in. Thank you.
Patient Review 281

5 out of 5 stars

Reviewed on May 21, 2021 | Verified Review

The facility and the people...
Patient Review 282

5 out of 5 stars

Reviewed on May 21, 2021 | Verified Review

Everyone was professional, friendly and competent. Dr. Roos and all staff that I saw and spoke to gave me the time and consideration that I needed.
Patient Review 283

1 out of 5 stars

Reviewed on May 21, 2021 | Verified Review

Two months to get an appointment, then one hour waiting for the Dr at the office, nurse didn???t have my history in the computer. After one hour waiting, they have me come in to see the nurse type all my medical information. I also signed in the first time patient packet a release form for my medical history from my previous Dr and this was not requested. The Dr received me without even reading my previous history or informed me they didn???t ask for it.
Patient Review 284

3.8 out of 5 stars

Reviewed on May 21, 2021 | Verified Review

Not have patients wait fir almost 2 hours
Patient Review 285

5 out of 5 stars

Reviewed on May 18, 2021 | Verified Review

Staff is friendly and caring. Office reception area is pretty and quiet.
Patient Review 286

4.6 out of 5 stars

Reviewed on May 12, 2021 | Verified Review

Responsive to requests when need to see a doctor quickly.
Patient Review 287

5 out of 5 stars

Reviewed on May 07, 2021 | Verified Review

I like the staff, and the ease of getting an appointment. I also like that telemedicine is available when needed. And Elicia Roos is amazing
Patient Review 288

5 out of 5 stars

Reviewed on May 06, 2021 | Verified Review

Very personal . Dr. Roos spent quality time listening and answering my questions . The portal works well also. I always get a response .
Patient Review 289

5 out of 5 stars

Reviewed on April 30, 2021 | Verified Review

Friendly and efficient staff
Patient Review 290

5 out of 5 stars

Reviewed on April 25, 2021 | Verified Review

Friendly and efficient
Patient Review 291

5 out of 5 stars

Reviewed on April 25, 2021 | Verified Review

Friendly, helpful and professional
Patient Review 292

5 out of 5 stars

Reviewed on April 24, 2021 | Verified Review

I love my primary care physician, Dr. Roos. She was very caring.
Patient Review 293

5 out of 5 stars

Reviewed on April 23, 2021 | Verified Review

Dr Roos is the best!
Patient Review 294

5 out of 5 stars

Reviewed on April 21, 2021 | Verified Review

Front desk people and nurses are friendly and helpful. Dr. Roos is supportive and competent. She listens well and dialogues with me about issues I'm having.
Patient Review 295

5 out of 5 stars

Reviewed on April 21, 2021 | Verified Review

Clean and efficient
Patient Review 296

5 out of 5 stars

Reviewed on April 21, 2021 | Verified Review

Friendly staff and I absolutely love Dr. Roos. She has a pleasant personality which is very refreshing, I never feel like she's rushing and I think that my health is important to her. Would highly recommend her!!
Patient Review 297

5 out of 5 stars

Reviewed on April 18, 2021 | Verified Review

Very professional, friendly, understanding staff
Patient Review 298

3 out of 5 stars

Reviewed on April 17, 2021 | Verified Review

I am very happy with my doctor, Dr. E. Roos. However, the front office is very incompetent and this has been an ongoing problem with this office for several years. (I discussed this problem with my previous physician before she left, Dr. R. Schramm, and was told that the doctors have no control over whom Baptist employs for the front office.) I requested my usual blood order be sent to Quest Diagnostics located on San Jose Blvd. in Mandarin, prior to my appointment with Dr. Roos, her replacement. The young lady even commented that she liked that Quest location and used it herself. After several phone calls they again told me it was sent, so I went to Quest, but they had no order. I called the Hilden Rd. office and AGAIN requested that the order be sent to Quest on San Jose. When I went back inside to have my blood drawn, Quest still did not have it. After getting home, I finally spoke with the Hilden Road nurse and learned that the order was sent to LABCORP every time, not Quest as requested. So after fasting AGAIN and going to Labcorp, where the orders were all sent, I finally had my blood drawn. This incompetence has caused me a good deal of stress and wasted time. My last bloodwork was drawn by Quest. Their excuse was that information in my files indicated that Labcorp was my preferred lab. That was written in my file probably back in 2014, and my insurance has allowed Quest for the last several years. Although I am happy with my physician, Dr. Roos, I am going to be looking for another doctor. It gets more and more difficult to deal with this office, and it's just not worth it.
Patient Review 299

4.2 out of 5 stars

Reviewed on April 17, 2021 | Verified Review

Nobody is perfect
Patient Review 300

5 out of 5 stars

Reviewed on April 17, 2021 | Verified Review

Dr. Roos and staff are a very caring group of people. The front desk is eager to help and accommodate us when needed. They are friendly and resourceful. Dr. Roos makes a point to take her time with all of our family members. She remembers details and it is evident that she cares about her patients. We drive from Atlantic Beach to visit this office.
Patient Review 301

5 out of 5 stars

Reviewed on April 17, 2021 | Verified Review

Always available to help and accommodating.
Patient Review 302

5 out of 5 stars

Reviewed on April 17, 2021 | Verified Review

Love Dr Roos. Listens carefully and works with patient feedback. Prompt responses.
Patient Review 303

5 out of 5 stars

Reviewed on April 17, 2021 | Verified Review

Very professional, appointments are on time staff is pleasant and Dr Elica Roos is the best she listens and is one of my favorite Doctor's period. My wife seen Dr Roos 1st, I'm a man I typically get a doctor who is a male but I'm totally comfortable with Dr Roos.
Patient Review 304

5 out of 5 stars

Reviewed on April 17, 2021 | Verified Review

DR. Roos takes the necessary time and answers all my questions.
Patient Review 305

5 out of 5 stars

Reviewed on April 16, 2021 | Verified Review

On time Very pleasant and helpful Knowledgeable Overall a family type atmosphere Thanks again for all your help
Patient Review 306

5 out of 5 stars

Reviewed on April 16, 2021 | Verified Review

Dr Roos
Patient Review 307

5 out of 5 stars

Reviewed on April 09, 2021 | Verified Review

Gave me an appointment to see the Dr. the same day. Adhered to strict CDC guidelines. Reception was very welcoming. Dr. Roos is awesome: she had an excellent handle on what my issue was and even got down on the floor to show me a stretching exercise I could do to alleviate the pain.
Patient Review 308

5 out of 5 stars

Reviewed on April 07, 2021 | Verified Review

Great
Patient Review 309

5 out of 5 stars

Reviewed on April 07, 2021 | Verified Review

Everyone is so friendly and kind. I always feel very comfortable and very confident about my healthcare when I walk through the doors.
Patient Review 310

5 out of 5 stars

Reviewed on April 07, 2021 | Verified Review

Love the professionals who work there primarily but the reception area is filled with light which is so welcoming. My husband and I go to your office mainly for Dr Roos who is extremely knowledgeable and caring. She is a wonderful doctor and person.
Patient Review 311

5 out of 5 stars

Reviewed on April 07, 2021 | Verified Review

Staff very kind. Dr Roos is a great doctor. She takes time to listen to your concerns.
Patient Review 312

5 out of 5 stars

Reviewed on April 02, 2021 | Verified Review

Friendly people who listen. Waiting times reasonable.
Patient Review 313

5 out of 5 stars

Reviewed on April 02, 2021 | Verified Review

office is nice and so are the people
Patient Review 314

5 out of 5 stars

Reviewed on April 02, 2021 | Verified Review

Dr roos is fantastic! Office staff is very friendly
Patient Review 315

5 out of 5 stars

Reviewed on April 01, 2021 | Verified Review

It was a short wait, and Dr Roos is AMAZING. I felt respected by all the staff. Phone communication is garbage though. To a dangerous degree. I was told to call my Dr if needed, but 90 percent of the time the phone line is busy. I can't even leave a message. I like my Dr enough to stay, but this really needs to be fixed.
Patient Review 316

5 out of 5 stars

Reviewed on March 31, 2021 | Verified Review

The doctor, staff and overall treatment
Patient Review 317

4.6 out of 5 stars

Reviewed on March 31, 2021 | Verified Review

Friendly staff. Caring environment. I wasn't rushed.
Patient Review 318

5 out of 5 stars

Reviewed on March 29, 2021 | Verified Review

Dr. Roos and Melissa
Patient Review 319

5 out of 5 stars

Reviewed on March 28, 2021 | Verified Review

Dr Elicia Roos!
Patient Review 320

5 out of 5 stars

Reviewed on March 27, 2021 | Verified Review

Dr Roos is my primary and she listens, exercises and executes which I greatly appreciate.
Patient Review 321

5 out of 5 stars

Reviewed on March 22, 2021 | Verified Review

Dr Roos
Patient Review 322

5 out of 5 stars

Reviewed on March 20, 2021 | Verified Review

I like the doctors first and foremost...‚Ä¶.the staff is kind and caring....especially during this horrible pandemic they were always there to help. The office also is pleasant and very clean. To all of you take care and be safe !!!
Patient Review 323

5 out of 5 stars

Reviewed on March 20, 2021 | Verified Review

The office always responds within 24 hours after leaving a message.
Patient Review 324

5 out of 5 stars

Reviewed on March 20, 2021 | Verified Review

It is a busy office, but the front is very helpful and considerate. I did not have to wait a long time to see the Doctor. It was my first visit and she addressed my concerns.
Patient Review 325

5 out of 5 stars

Reviewed on March 19, 2021 | Verified Review

Friendly and clean
Patient Review 326

5 out of 5 stars

Reviewed on March 19, 2021 | Verified Review

I am very happy with my first two visits with Dr Roos.
Patient Review 327

5 out of 5 stars

Reviewed on March 19, 2021 | Verified Review

They are good listeners
Patient Review 328

4.2 out of 5 stars

Reviewed on March 19, 2021 | Verified Review

Respond to pharmacy calls and messages. Not returning calls for refills caused created a gap in taking medication.
Patient Review 329

5 out of 5 stars

Reviewed on March 19, 2021 | Verified Review

Great doc
Patient Review 330

5 out of 5 stars

Reviewed on March 14, 2021 | Verified Review

conveniently located, office staff is good, Dr. Roos took the time to listen and provide recommendations.
Patient Review 331

5 out of 5 stars

Reviewed on March 13, 2021 | Verified Review

Dr Roos is very nice, I went online and filled out to get my husband a patient of Dr. Roos also. My husband was told it would be May or June before he can be seen. Can we get him in sooner than that? Please!!
Patient Review 332

5 out of 5 stars

Reviewed on March 12, 2021 | Verified Review

Courteous and friendly.
Patient Review 333

5 out of 5 stars

Reviewed on March 04, 2021 | Verified Review

Dr. Roos is the best. She takes care of my issues that occur. Also, your staff is very efficient.
Patient Review 334

5 out of 5 stars

Reviewed on March 04, 2021 | Verified Review

Everything but mostly Dr Roos Pleasant staff Very safe and immaculate office and waiting area
Patient Review 335

4.6 out of 5 stars

Reviewed on March 04, 2021 | Verified Review

Staff is thorough and efficient
Patient Review 336

5 out of 5 stars

Reviewed on March 03, 2021 | Verified Review

Dr. Roos, she listens, is sympathetic and understanding, and has excellent suggestions for my pain and aches. I followed her from her previous location in Ponte Vedra Beach. The other staff members are also efficient and welcoming.
Patient Review 337

5 out of 5 stars

Reviewed on March 03, 2021 | Verified Review

The front office is very quick to help you! They are are friendly & seem to really care about their patients! Dr. Roos rocks! She listens & works hard to meet our needs!
Patient Review 338

5 out of 5 stars

Reviewed on March 02, 2021 | Verified Review

staff has been very accommodating
Patient Review 339

5 out of 5 stars

Reviewed on February 26, 2021 | Verified Review

I love Dr Roos.
Patient Review 340

5 out of 5 stars

Reviewed on February 22, 2021 | Verified Review

Professional staff. Clean environment.
Patient Review 341

5 out of 5 stars

Reviewed on February 19, 2021 | Verified Review

Professional, friendly, and my Doctor is through.
Patient Review 342

4.2 out of 5 stars

Reviewed on February 19, 2021 | Verified Review

You are too busy already
Patient Review 343

5 out of 5 stars

Reviewed on February 18, 2021 | Verified Review

Friendly & knowledgeable doctors and staff.
Patient Review 344

5 out of 5 stars

Reviewed on February 17, 2021 | Verified Review

I just adore Dr. Roos. She is personable, professional, and caring. I travel 30+ minutes to this office for the kind and efficient staff. It‚Äôs nice knowing there are familiar faces at this location every time I go...which isn‚Äôt often. I wouldn‚Äôt be able to trade Dr. Roos for any other provider.
Patient Review 345

5 out of 5 stars

Reviewed on February 11, 2021 | Verified Review

Friendly.
Patient Review 346

5 out of 5 stars

Reviewed on February 11, 2021 | Verified Review

The efficiency of the office, the friendlyness of all the staff
Patient Review 347

5 out of 5 stars

Reviewed on February 11, 2021 | Verified Review

Everything
Patient Review 348

5 out of 5 stars

Reviewed on February 11, 2021 | Verified Review

Dr Roos is kind, empathetic and extremely knowledgeable. She is absolutely a wonderful primary care physician.
Patient Review 349

5 out of 5 stars

Reviewed on February 11, 2021 | Verified Review

Good smart medicine delivered by efficient caring professionals. I have a great deal of Trust for Dr. Roos my primary quarterback.
Patient Review 350

5 out of 5 stars

Reviewed on January 12, 2021 | Verified Review

Everyone in the office is friendly and helpful. Dr. Roos is terrific! Very knowledgeable and willing to discuss complex medical issues until I understand.
Patient Review 351

5 out of 5 stars

Reviewed on January 12, 2021 | Verified Review

Friendly staff Dr Roos listens,doesn‚Äôt rush the appointment and is easy to talk with
Patient Review 352

5 out of 5 stars

Reviewed on January 08, 2021 | Verified Review

Very impressed with Dr Roos. I have been looking for a primary doctor who I felt comfortable with and who listens without rushing you through your appointment. I look forward to a long and healthy relationship.
Patient Review 353

5 out of 5 stars

Reviewed on January 08, 2021 | Verified Review

Courtesy, professionalism, timely attention to all health concerns. Thorough and extremely competent in all facets of operation.
Patient Review 354

5 out of 5 stars

Reviewed on January 08, 2021 | Verified Review

Everything and everyone
Patient Review 355

5 out of 5 stars

Reviewed on January 07, 2021 | Verified Review

Professionalism
Patient Review 356

5 out of 5 stars

Reviewed on January 07, 2021 | Verified Review

The cleanliness, professionalism and personal care provided by all. It is very easy to make an appointment. Dr. Roos listens attentively and provides expert care. She goes to great lengths to make certain her patients receive quality care.
Patient Review 357

5 out of 5 stars

Reviewed on December 10, 2020 | Verified Review

Glad I got to try telehealth.
Patient Review 358

5 out of 5 stars

Reviewed on December 09, 2020 | Verified Review

Small, clean, convenient. Friendly staff.
Patient Review 359

5 out of 5 stars

Reviewed on December 08, 2020 | Verified Review

Very friendly and organized staff. Dr. Roos is amazing!
Patient Review 360

5 out of 5 stars

Reviewed on December 07, 2020 | Verified Review

I have been a patient of Dr Roos 4 - 5 years. She is a phenomenal doctor. Began using Dr Roos when she was on Route A1A, Ponte Vedra Beach. sShe took time off to have her first child, and when she returned she relocated to Tilden Rd, St. Augustine. She is a D.O. I would highly recommend. Dr.i Roos to anyone.
Patient Review 361

5 out of 5 stars

Reviewed on December 05, 2020 | Verified Review

Feel very safe with the way the office is set up right now. Very pleased with the doctors I have and my husband is also.
Patient Review 362

4.6 out of 5 stars

Reviewed on November 12, 2020 | Verified Review

Don't have to wait too long
Patient Review 363

5 out of 5 stars

Reviewed on November 02, 2020 | Verified Review

Doctor Roos is the best! Kind, compassionate and knowledgeable.
Patient Review 364

5 out of 5 stars

Reviewed on November 01, 2020 | Verified Review

I like Dr. Roos and the rest of the staff.
Patient Review 365

5 out of 5 stars

Reviewed on October 29, 2020 | Verified Review

The office staff was very helpful and understanding and worked to accommodate my unique situation. It is clear the everyone cares about the well being of their patients. Dr Roos spent the time with me to explain my condition, understand my questions and concerns and to outline a treatment plan. I am very grateful to the entire practice!
Patient Review 366

5 out of 5 stars

Reviewed on October 28, 2020 | Verified Review

Everything and Everyone!. I have never felt so comfortable with my physician as much as I do with Dr. Roos. She is so efficient and her work ethics are impeccable. If she tells you something she can back it up medically. I have every confidence with her and her staff that I could possibly have. She makes you feel like you are the only patient she has and never rushes me or leaves me with any concerns. I would recommend anyone in need of a primary care physician to see if she is taking new patients because shes the best. As a matter of fact, I recommended her to my Spine Ohysician today because he had se eral patients he is looking to refer and he said he had heard such good things about her and was glad to see how happy I am as her patient!
Patient Review 367

5 out of 5 stars

Reviewed on October 25, 2020 | Verified Review

Prompt efficient service
Patient Review 368

5 out of 5 stars

Reviewed on October 23, 2020 | Verified Review

Everyone is so nice and professional. I love everyone there.
Patient Review 369

5 out of 5 stars

Reviewed on October 21, 2020 | Verified Review

Efficient and friendly.
Patient Review 370

5 out of 5 stars

Reviewed on October 15, 2020 | Verified Review

It was an online visit but i recommend Dr Elicia Roos to anyone i know needing a doctor!
Patient Review 371

5 out of 5 stars

Reviewed on October 12, 2020 | Verified Review

knowable and very friendly....Love Dr Roos
Patient Review 372

5 out of 5 stars

Reviewed on October 11, 2020 | Verified Review

Dr. Roos
Patient Review 373

5 out of 5 stars

Reviewed on October 10, 2020 | Verified Review

Caring & Friendly
Patient Review 374

5 out of 5 stars

Reviewed on October 08, 2020 | Verified Review

Everyone is always pleasant and friendly
Patient Review 375

5 out of 5 stars

Reviewed on October 05, 2020 | Verified Review

Very professional staff and usually just a very short wait. Dr. Roos is wonderful and thorough.
Patient Review 376

5 out of 5 stars

Reviewed on October 05, 2020 | Verified Review

Staff is very friendly as well as Dr. Roos.
Patient Review 377

4.6 out of 5 stars

Reviewed on October 04, 2020 | Verified Review

Kind staff
Patient Review 378

5 out of 5 stars

Reviewed on October 02, 2020 | Verified Review

Staff and Dr roos are great
Patient Review 379

5 out of 5 stars

Reviewed on September 30, 2020 | Verified Review

Dr Roos
Patient Review 380

5 out of 5 stars

Reviewed on September 30, 2020 | Verified Review

Conveniently located
Patient Review 381

5 out of 5 stars

Reviewed on September 29, 2020 | Verified Review

Everyone has been great at doing what they say they are going to do. I dont like never having appts available until a week later.
Patient Review 382

5 out of 5 stars

Reviewed on September 16, 2020 | Verified Review

Very friendly and kind.
Patient Review 383

5 out of 5 stars

Reviewed on September 10, 2020 | Verified Review

The best staff and of course the BEST doctors !!
Patient Review 384

5 out of 5 stars

Reviewed on September 09, 2020 | Verified Review

Dr. Roos is always friendly and patient, taking time to listen to my concerns, asking questions about past health issues and present conditions. She offers thoughtful advice and follows up on procedures I need to attend to. I appreciate her honesty. I feel like she really cares about me and my physical, mental, and emotional well-being.
Patient Review 385

5 out of 5 stars

Reviewed on September 05, 2020 | Verified Review

Excellent Dr and staff
Patient Review 386

5 out of 5 stars

Reviewed on September 03, 2020 | Verified Review

Dr. Roos
Patient Review 387

5 out of 5 stars

Reviewed on August 31, 2020 | Verified Review

I love Dr Roos!
Patient Review 388

5 out of 5 stars

Reviewed on August 28, 2020 | Verified Review

Appointment times are quickly accessible! Staff is very friendly and professional! Return phone calls are very prompt compared to some other doctor's offices.
Patient Review 389

5 out of 5 stars

Reviewed on August 27, 2020 | Verified Review

Dr. Roose and the nurses are amazing!
Patient Review 390

5 out of 5 stars

Reviewed on August 25, 2020 | Verified Review

Efficient and thorough
Patient Review 391

5 out of 5 stars

Reviewed on August 24, 2020 | Verified Review

Dr. Roos is the best. Staff very friendly and professional.
Patient Review 392

5 out of 5 stars

Reviewed on August 21, 2020 | Verified Review

Friendly, receptive, professional.
Patient Review 393

5 out of 5 stars

Reviewed on August 21, 2020 | Verified Review

Organized, friendly and i am always able to get an appointment. Dr Roos is a caring and spends the time needed to make a proper diagnosis and render care.
Patient Review 394

5 out of 5 stars

Reviewed on August 21, 2020 | Verified Review

Doctors and staff are caring and accessible. Appreciate that they are willing to take the time to review information and answer questions.
Patient Review 395

5 out of 5 stars

Reviewed on August 21, 2020 | Verified Review

very organized
Patient Review 396

4.6 out of 5 stars

Reviewed on August 20, 2020 | Verified Review

I like my doctor, Dr. Elicia Roos. She takes the time to answer all my questions and I respect her opinions.
Patient Review 397

5 out of 5 stars

Reviewed on August 19, 2020 | Verified Review

The staff are kind, empathetic, professional,, and caring.
Patient Review 398

5 out of 5 stars

Reviewed on August 14, 2020 | Verified Review

Courtesy from everyone in that office. Dr. Roos and her staff are very professional. During this time of Covid, they take extreme caution and care.
Patient Review 399

5 out of 5 stars

Reviewed on August 14, 2020 | Verified Review

Doctor and staff; friendly and professional care.
Patient Review 400

5 out of 5 stars

Reviewed on August 04, 2020 | Verified Review

Very nice and professional
Patient Review 401

5 out of 5 stars

Reviewed on July 31, 2020 | Verified Review

Dr Roos and her staff are excellent
Patient Review 402

5 out of 5 stars

Reviewed on July 28, 2020 | Verified Review

The staff is very friendly and efficient. I love my Dr Church is wonderful.
Patient Review 403

4.6 out of 5 stars

Reviewed on July 27, 2020 | Verified Review

Very welcoming and efficient.
Patient Review 404

5 out of 5 stars

Reviewed on July 25, 2020 | Verified Review

The friendly staff and the doctor that I saw. Dr. Roos
Patient Review 405

5 out of 5 stars

Reviewed on July 25, 2020 | Verified Review

Dr. Roos and staff are friendly, fantastic, and great at making you feel comfortable with modern day health care.
Patient Review 406

5 out of 5 stars

Reviewed on July 22, 2020 | Verified Review

The staff and dr. Roos are the best!
Patient Review 407

5 out of 5 stars

Reviewed on July 21, 2020 | Verified Review

I like my Baptist Primary Care office. All doctors are very attentive to your problems and highly qualified
Patient Review 408

4.6 out of 5 stars

Reviewed on July 21, 2020 | Verified Review

professional & knowledgeable staff. convenient to my house.
Patient Review 409

5 out of 5 stars

Reviewed on July 19, 2020 | Verified Review

Had a virtual visit. Dr roos is wonderful. Detailed oriented Answered all my questions she‚Äôs terrific
Patient Review 410

5 out of 5 stars

Reviewed on July 16, 2020 | Verified Review

Dr Elicia Roos is my doctor!
Patient Review 411

5 out of 5 stars

Reviewed on July 12, 2020 | Verified Review

Dr. Roos I‚Äôm a new patient, and I‚Äôve only seen her twice once in the office and once via FaceTime.
Patient Review 412

5 out of 5 stars

Reviewed on July 12, 2020 | Verified Review

Always friendly & helpful.
Patient Review 413

5 out of 5 stars

Reviewed on July 11, 2020 | Verified Review

Dr. Roos is a gift to anyone who has the pleasure of seeing her. She is brilliant and compassionate and I feel comfortable talking to her about anything and everything. Baptist is lucky to have her and so are her patients!
Patient Review 414

5 out of 5 stars

Reviewed on June 28, 2020 | Verified Review

I had my first telemedicine appointment which went very smoothly. Dr. Roos is very nice and spent plenty of time with me answering my questions.
Patient Review 415

5 out of 5 stars

Reviewed on June 28, 2020 | Verified Review

everyone are nice
Patient Review 416

4.2 out of 5 stars

Reviewed on June 28, 2020 | Verified Review

Reduce wait time to speak with someone --- rather than leave a message to be returned later.
Patient Review 417

5 out of 5 stars

Reviewed on June 28, 2020 | Verified Review

I love that everyone is responsive and kind. I feel as if they really care about me and my health. Wait times are good, when the team is with me they are engaged, and they listen and explain well. Highly recommend!
Patient Review 418

5 out of 5 stars

Reviewed on June 25, 2020 | Verified Review

Excellent staff. Very professional. Very clean office. Dr Roos is the very best!?üíì
Patient Review 419

5 out of 5 stars

Reviewed on June 24, 2020 | Verified Review

Very friendly and kind! Always helpful. Dr. Roos is wonderful.
Patient Review 420

5 out of 5 stars

Reviewed on June 24, 2020 | Verified Review

Friendly and responsive. Doesn‚Äôt get much better
Patient Review 421

5 out of 5 stars

Reviewed on June 21, 2020 | Verified Review

Anytime I come in I‚Äôm very satisfied by the care I get there!
Patient Review 422

5 out of 5 stars

Reviewed on June 21, 2020 | Verified Review

the staff are always courteous. Like our Doctors. Really care about Patients.
Patient Review 423

4.2 out of 5 stars

Reviewed on June 18, 2020 | Verified Review

Billing
Patient Review 424

5 out of 5 stars

Reviewed on June 18, 2020 | Verified Review

I felt comfortable as no people in reception room. Place very clean and everyone gas masks
Patient Review 425

5 out of 5 stars

Reviewed on June 17, 2020 | Verified Review

The staff are helpful and listen to your concerns. It‚Äôs easy to see your doctor in person or speak telephonically.
Patient Review 426

5 out of 5 stars

Reviewed on June 10, 2020 | Verified Review

Love my doc. Staff is always kind and helpful.
Patient Review 427

5 out of 5 stars

Reviewed on June 01, 2020 | Verified Review

I love Dr. McKibben
Patient Review 428

5 out of 5 stars

Reviewed on May 29, 2020 | Verified Review

Dr. Roos
Patient Review 429

5 out of 5 stars

Reviewed on May 28, 2020 | Verified Review

Dr. Roos is a great doctor. She always takes time to listen and I trust her advice.
Patient Review 430

4.6 out of 5 stars

Reviewed on May 23, 2020 | Verified Review

Friendly
Patient Review 431

5 out of 5 stars

Reviewed on May 23, 2020 | Verified Review

How everyone is so friendly
Patient Review 432

5 out of 5 stars

Reviewed on May 23, 2020 | Verified Review

Friendly staff
Patient Review 433

5 out of 5 stars

Reviewed on May 23, 2020 | Verified Review

Very pleasant staff
Patient Review 434

5 out of 5 stars

Reviewed on May 22, 2020 | Verified Review

The professional attention provided by both the nursing staff and the Dr.
Patient Review 435

5 out of 5 stars

Reviewed on May 21, 2020 | Verified Review

very welcoming staff
Patient Review 436

4.6 out of 5 stars

Reviewed on May 18, 2020 | Verified Review

Friendly, careful (covid) and safe.
Patient Review 437

5 out of 5 stars

Reviewed on May 17, 2020 | Verified Review

The whole staff is friendly and efficient and the offices are very clean.
Patient Review 438

5 out of 5 stars

Reviewed on May 17, 2020 | Verified Review

Everyone is very nice. And the doctors are great! Clean environment. Never have to wait very long
Patient Review 439

5 out of 5 stars

Reviewed on May 10, 2020 | Verified Review

Friendly staff, clean
Patient Review 440

5 out of 5 stars

Reviewed on May 09, 2020 | Verified Review

Location and the staff. Very professional. Mostly they listen and respond to my needs, questions, and problems.
Patient Review 441

5 out of 5 stars

Reviewed on May 09, 2020 | Verified Review

Friendly and professional
Patient Review 442

5 out of 5 stars

Reviewed on May 07, 2020 | Verified Review

Staff is both friendly and helpful. Very accommodating during this "social distancing" time. Dr. Roos always has time to provide care in a personal manner. Demonstrates personal concern for me.
Patient Review 443

5 out of 5 stars

Reviewed on May 05, 2020 | Verified Review

How clean, efficient and friendly
Patient Review 444

5 out of 5 stars

Reviewed on May 01, 2020 | Verified Review

Very personable and thorough.
Patient Review 445

4.6 out of 5 stars

Reviewed on April 23, 2020 | Verified Review

What I like about your office is Dr. Roos. She's a 10!
Patient Review 446

5 out of 5 stars

Reviewed on April 06, 2020 | Verified Review

Prompt response Courteous Professional Complete care and follow up finding causes and answers Dedication of all personnel
Patient Review 447

5 out of 5 stars

Reviewed on March 23, 2020 | Verified Review

Y’all got me in quickly in spite of current concerns. Dr. Roos was wonderful at listening and addressing my possible issues and symptoms. Thank you!!
Patient Review 448

5 out of 5 stars

Reviewed on March 23, 2020 | Verified Review

Proximity to Nocatee
Patient Review 449

5 out of 5 stars

Reviewed on March 22, 2020 | Verified Review

everything.
Patient Review 450

4.2 out of 5 stars

Reviewed on March 13, 2020 | Verified Review

I had to wait almost 45 minutes to be seen.
Patient Review 451

5 out of 5 stars

Reviewed on March 09, 2020 | Verified Review

Dr. Roos is excellent, kind and listen's to your concerns and provides options. The staff is courteous and always willing to assist Thanks, Chris
Patient Review 452

5 out of 5 stars

Reviewed on March 05, 2020 | Verified Review

I feel like the doctor actually cares.
Patient Review 453

5 out of 5 stars

Reviewed on March 04, 2020 | Verified Review

Been a patient for a long time and I must say my last visit was the only time I didn’t have to wait. Miss my old Dr but really like my new Dr
Patient Review 454

5 out of 5 stars

Reviewed on March 02, 2020 | Verified Review

Everyone was very friendly & helpful
Patient Review 455

5 out of 5 stars

Reviewed on February 29, 2020 | Verified Review

I have a wonderful Dr. and everyone is very professional. Great bunch
Patient Review 456

5 out of 5 stars

Reviewed on February 27, 2020 | Verified Review

Dr Roos & staff.
Patient Review 457

5 out of 5 stars

Reviewed on February 27, 2020 | Verified Review

They staff and doctors are amazing and very helpful. They never let you down.
Patient Review 458

5 out of 5 stars

Reviewed on February 26, 2020 | Verified Review

The appointment was fine. We just moved from NY and we need a new doctor. Right after I left, my wife called and I called too, and we were both told she could not be added as a new patient so now we have to start all over again. So how can we recommend a doctor that we cannot even use? Very frustrating, but I will complete the recommended tests and then I guess we will have to restart the process of finding a new doctor. If there is any way to change this and have my wife added it would be great but if not its unfortunate.
Patient Review 459

5 out of 5 stars

Reviewed on February 24, 2020 | Verified Review

Your care team is very to my needs. The atmosphere is calming and relaxing. Overall the team is completely thorough.
Patient Review 460

5 out of 5 stars

Reviewed on February 24, 2020 | Verified Review

Dr Roos!!!
Patient Review 461

5 out of 5 stars

Reviewed on February 23, 2020 | Verified Review

Thank You so much for getting me the appointment the same day. I had called the ponte vedra location at the beaches, to schedule an appointment with Dr. Elicia Roos. They informed me she was at the Hilden location and gave me the phone number, to reach her. I so enjoy her as my favorite doctor I’ve ever had, she is so patient and listens and really cares. I may have something Medically I maybe dealing with and want Doctor Roos as my doctor. I had a medical issue and Rebecca (spelling sorry) got in touch right away with my Ohio doctor, and immediately got my records. She immediately called me back and got me in the afternoon, for an appointment. They didn’t want me to worry over the weekend, some one told me. Everyone is so polite and such special people to help you, so friendly and always smiling. Thank You all so much!!
Patient Review 462

5 out of 5 stars

Reviewed on February 20, 2020 | Verified Review

Friendly, Professional, and compassionate.
Patient Review 463

5 out of 5 stars

Reviewed on February 18, 2020 | Verified Review

All of the staff and doctors I’ve interacted with over the past few years have been helpful, considerate, kind and compassionate as well as extremely knowledgeable. I realize my circumstances are not typically simple or straightforward, and still, someone is always able to offer an idea and encouragement. It is rare to find all of this so consistently within any practice. I am grateful for their service. Dr. Roos is new to the practice and is a very good fit.
Patient Review 464

5 out of 5 stars

Reviewed on February 16, 2020 | Verified Review

Love my new Dr
Patient Review 465

5 out of 5 stars

Reviewed on February 15, 2020 | Verified Review

EVERYTHING. BEEN A PATIENT FOR 10 YEARS.
Patient Review 466

5 out of 5 stars

Reviewed on February 14, 2020 | Verified Review

Dr. Roos and the whole staff we pomite, friendly and professional. Thank you.
Patient Review 467

5 out of 5 stars

Reviewed on February 14, 2020 | Verified Review

Everything.
Patient Review 468

5 out of 5 stars

Reviewed on February 06, 2020 | Verified Review

Everything. Very professional. Dr. Roos is the best PCP!
Patient Review 469

5 out of 5 stars

Reviewed on February 02, 2020 | Verified Review

Ease of getting an appointment and all the staff super friendly
Patient Review 470

5 out of 5 stars

Reviewed on February 01, 2020 | Verified Review

Its very nice, its new , clean and it smells good. The staff is very friendly.
Patient Review 471

5 out of 5 stars

Reviewed on January 31, 2020 | Verified Review

Efficiency
Patient Review 472

5 out of 5 stars

Reviewed on January 31, 2020 | Verified Review

Have only been there once. Found all of the staff to be very pleasant and friendly. My Doctor was really nice and took time to listen.
Patient Review 473

5 out of 5 stars

Reviewed on January 26, 2020 | Verified Review

Love Dr. Roos- caring, professional, and actually listens! The office staff were very prompt and courteous also.
Patient Review 474

5 out of 5 stars

Reviewed on January 26, 2020 | Verified Review

Dr Roos is an amazing Dr., she always takes the time to asks questions . She sincerely cares about the wellbeing of her patients. The staff is always nice as well
Patient Review 475

5 out of 5 stars

Reviewed on January 24, 2020 | Verified Review

Wait wasn't too long. Great doctor.
Patient Review 476

4.2 out of 5 stars

Reviewed on January 22, 2020 | Verified Review

Waiting time
Patient Review 477

4.6 out of 5 stars

Reviewed on January 21, 2020 | Verified Review

Friendly. Caring.
Patient Review 478

5 out of 5 stars

Reviewed on January 21, 2020 | Verified Review

Compassionate, courteous, and exceptional professionalism.
Patient Review 479

5 out of 5 stars

Reviewed on January 19, 2020 | Verified Review

Everyone is very friendly but professional. I feel very comfortable in that office.
Patient Review 480

5 out of 5 stars

Reviewed on January 19, 2020 | Verified Review

I am very pleased with the doctors but have been disappointed to not be able to get a timely appointment a couple of times. Aside from that the staff too is friendly and easy to interact with, seem competent
Patient Review 481

5 out of 5 stars

Reviewed on January 19, 2020 | Verified Review

Close home. Friendly personnel. Doctor was kind, caring, patient, helpful and friendly.
Patient Review 482

3.8 out of 5 stars

Reviewed on January 18, 2020 | Verified Review

Nothing really my first visit you cannot expect high ratings
Patient Review 483

5 out of 5 stars

Reviewed on January 18, 2020 | Verified Review

Very friendly. Not long wait.
Patient Review 484

5 out of 5 stars

Reviewed on January 16, 2020 | Verified Review

Dr. Roos has been my Primary Care physician for many years at the Ponte Vedra Beach location, and she has provided me with consistently expert care and advice. She is professional, compassionate and most importantly, a good listener, which enables her to adequately help me through illness and guide me toward better health options. The office at Hilden is a bit farther, but very nice and well worth the drive. My compliments as well to the front office staff who is always very welcoming, professional and courteous. Kindest regards, and all the best in the coming year to your new location.
Patient Review 485

5 out of 5 stars

Reviewed on January 13, 2020 | Verified Review

Dr. Roos is what we like about the office.
Patient Review 486

3.8 out of 5 stars

Reviewed on January 10, 2020 | Verified Review

I can’t think of anything to improve except a shorter wait time before being seen.
Patient Review 487

5 out of 5 stars

Reviewed on January 09, 2020 | Verified Review

Friendly and professional staff
Patient Review 488

5 out of 5 stars

Reviewed on January 09, 2020 | Verified Review

Friendly very professional thougher.
Patient Review 489

5 out of 5 stars

Reviewed on January 03, 2020 | Verified Review

Staff was friendly and professional.
Patient Review 490

5 out of 5 stars

Reviewed on January 02, 2020 | Verified Review

I was a little nervous coming to a new doctor but everyone from receptionist, nurse and Dr. Roos made my husband and I feel very welcome and comfortable. We are very happy to be new patients.
Patient Review 491

5 out of 5 stars

Reviewed on January 01, 2020 | Verified Review

Everyone from the front desk on back is very friendly, helpful, and professional. I feel that I am in very good hands as far as my health is concerned.

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