Gerardo Baldassarri, MD Office and Other Patient Information
Patient Reviews
All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
Reviews (83)
SORT BY
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Patient Review 1
5 out of 5 stars
Reviewed on July 27, 2023 | Verified Review
Very clean, friendly, helpful staff, handicap facility. Also, MA did my blood work in exam room which was nice. The check in and out staff were friendly and helpful. A very pleasant visit from start to finish.
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Patient Review 2
5 out of 5 stars
Reviewed on July 23, 2023 | Verified Review
EVERYTHING!!! We are new patients. My husband and I were treated with such kindness and compassion from the front desk staff and they made sure to validate our parking tickets. MA Danielle and another young lady whose name I can not remember was our next station. We spent about an hour with them answering so many important questions. They were both very sweet. And last Dr Baldassarri, Wow! He made us feel so comfortable and at ease. No question we asked seemed trivial to him. He really really listens. We are so happy to be a part of Agewell!!!
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Patient Review 3
5 out of 5 stars
Reviewed on July 23, 2023 | Verified Review
Being in the Baptist system completely. Seeing the same doctor each time. Being retired military the doctors are always changing.
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Patient Review 4
5 out of 5 stars
Reviewed on July 20, 2023 | Verified Review
Very efficient Caring staff
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Patient Review 5
5 out of 5 stars
Reviewed on July 13, 2023 | Verified Review
Very good follow through, pleasant and professional staff
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Patient Review 6
5 out of 5 stars
Reviewed on July 06, 2023 | Verified Review
We really appreciate Dr. B and Danielle. They are awesome. We love the longer appointment times. We are so grateful for the quick response times when we run into a problem.
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Patient Review 7
5 out of 5 stars
Reviewed on July 05, 2023 | Verified Review
Doctor was prepared and straight to business, staff and professionals were all cordial, prompt, inspired confidence. Location was convenient, parking easy, clean, bright spacious. Overall entire experience was very good.
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Patient Review 8
5 out of 5 stars
Reviewed on July 01, 2023 | Verified Review
Always helpful and always allow plenty of time during the visit
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Patient Review 9
5 out of 5 stars
Reviewed on June 29, 2023 | Verified Review
Competent Doctors and Staff! I have confidence in agewell with my health.
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Patient Review 10
5 out of 5 stars
Reviewed on June 27, 2023 | Verified Review
I would,say. That now,it is friendly and helpful.
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Patient Review 11
5 out of 5 stars
Reviewed on June 26, 2023 | Verified Review
Kind, professional care
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Patient Review 12
5 out of 5 stars
Reviewed on June 22, 2023 | Verified Review
Dr Basldaassarri is the reason I come back. Her is knoweledgeable, professional, personable and caring.
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Patient Review 13
5 out of 5 stars
Reviewed on June 22, 2023 | Verified Review
Clean, well run, attentive staff and doctors answer and explain all concerns. Did not feel rushed at all.
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Patient Review 14
5 out of 5 stars
Reviewed on June 22, 2023 | Verified Review
Excellent service, great staff.
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Patient Review 15
5 out of 5 stars
Reviewed on June 18, 2023 | Verified Review
Friendly staff to check in, competent aides and a wonderful doctor.
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Patient Review 16
5 out of 5 stars
Reviewed on June 17, 2023 | Verified Review
It is the coverage that I need.
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Patient Review 17
5 out of 5 stars
Reviewed on June 16, 2023 | Verified Review
Everything Prompt, efficient, caring, professional
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Patient Review 18
5 out of 5 stars
Reviewed on June 11, 2023 | Verified Review
It is a very nice and comfortable office for my 89 yr. old mom, she loves the rockers. The staff is very helpful, kind. We are very happy with Age Well.
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Patient Review 19
5 out of 5 stars
Reviewed on June 10, 2023 | Verified Review
The doctors are familiar with senior problems and address our problems more then other doctors.
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Patient Review 20
5 out of 5 stars
Reviewed on June 08, 2023 | Verified Review
Very comprehensive initial exam Dr Baldasarri is very nice, easy to talk to, very knowledgeable, provides great care Staff are very friendly Quiet office Appts are not rushed Wrap-around services for elderly Note: The wheelchair door opening button does not open the door when leaving the check out area.
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Patient Review 21
5 out of 5 stars
Reviewed on June 08, 2023 | Verified Review
Highly recommended
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Patient Review 22
4.2 out of 5 stars
Reviewed on June 05, 2023 | Verified Review
No feedback on improvement.
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Patient Review 23
5 out of 5 stars
Reviewed on June 04, 2023 | Verified Review
The staff is nice and thoughtful
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Patient Review 24
5 out of 5 stars
Reviewed on May 19, 2023 | Verified Review
Friendly, helpful Receptionists who answer questions & look up information as needed. Dr. Baldassarri listens well & evaluates how to help the patient solve problems.
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Patient Review 25
3 out of 5 stars
Reviewed on May 16, 2023 | Verified Review
We thought it was a multi-disciplinary practice with sort of "one stop shopping" for a senior citizen to get health care. Perhaps it used to be, but now it seems they only have one doctor, who is not even a geriatrician, and they send you out for bloodwork, etc. Thus, they're no different now from any other doctor's office.
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Patient Review 26
5 out of 5 stars
Reviewed on May 13, 2023 | Verified Review
Always very helpful and nice.
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Patient Review 27
5 out of 5 stars
Reviewed on May 13, 2023 | Verified Review
Clean Short wait Easy check in and out Dr Baldassarri Danielle very pleasant and competent
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Patient Review 28
3 out of 5 stars
Reviewed on May 12, 2023 | Verified Review
Changes in staff and how requests are handled require me to reevaluate Agewell. When initially established it was a terrific concept and health care program for older patients. Now, perhaps, not so much. I even wonder if it will continue to exist. Removing physical therapy with Bruce at the location was an unwelcome decision.
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Patient Review 29
5 out of 5 stars
Reviewed on May 12, 2023 | Verified Review
Friendly, professional
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Patient Review 30
3.8 out of 5 stars
Reviewed on May 11, 2023 | Verified Review
It would be helpful to have the same doctor. I began my relationship with Agewell 5 years ago and have had 5 primary physicians.... this makes continuity of care incredibly elusive.....
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Patient Review 31
1 out of 5 stars
Reviewed on May 08, 2023 | Verified Review
Prior to the changes made in January of this year in the delivery of care and services offered at the Prudential Drive location, I would have (and did) recommend Age Well to others. I no longer would. I understand that financially you felt the need to make these changes. We received no official communication from Baptist regarding these upcoming changes or guidance regarding the need for continuation of physical therapy at a Baptist facility. I now go to Brooks Rehab for my physical therapy, as does my husband (Michael Allen). As an Age Well patient for just over three years, I have had three different primary care physicians (feels like being in a revolving door) and I wonder how familiar the physician is with my situation. The staff have always been caring and personable, and that has been appreciated.
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Patient Review 32
5 out of 5 stars
Reviewed on May 06, 2023 | Verified Review
I enjoy the fact that the doctors and support staff listen to their patients. I am also happy about the "one stop shopping" aspect of doctors, lab work and quick results.
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Patient Review 33
1 out of 5 stars
Reviewed on May 05, 2023 | Verified Review
It feels like Age Well is closing down services
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Patient Review 34
5 out of 5 stars
Reviewed on May 01, 2023 | Verified Review
I like the whole concept and the staff is great. Met with Dr Baldesar for the first time and loved him!
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Patient Review 35
4.6 out of 5 stars
Reviewed on April 30, 2023 | Verified Review
Friendliness. Prompt attention to pharmacy request for patient refills. Accessibility.
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Patient Review 36
5 out of 5 stars
Reviewed on April 29, 2023 | Verified Review
On time, friendly, easy check out and efficient scheduling.
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Patient Review 37
5 out of 5 stars
Reviewed on April 27, 2023 | Verified Review
I love this office everone is so nice .
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Patient Review 38
5 out of 5 stars
Reviewed on April 27, 2023 | Verified Review
most staff are pleasant to deal with. only negative comment this time is I have had a LOT of trouble getting my calls answered lately. 2 times in one day with no response at all even after 20 or so rings, 3rd time the call went a different location (Beaches) than what I selected. woman who answered said she will send a message to the downtown office for me, but I never got a call back from them.
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Patient Review 39
5 out of 5 stars
Reviewed on April 19, 2023 | Verified Review
Professional, good listener, open minded, good feedback
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Patient Review 40
5 out of 5 stars
Reviewed on April 12, 2023 | Verified Review
Always friendly??????.always efficient
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Patient Review 41
4.2 out of 5 stars
Reviewed on April 12, 2023 | Verified Review
We sometime have trouble getting phone calls answered. Yesterday after three calls with phone ringing 3to 5 to about 8 minutes we got no answer. This was regarding getting refill on prescription. Finally called Beach and the handled it for ne
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Patient Review 42
4.2 out of 5 stars
Reviewed on April 01, 2023 | Verified Review
Inform staff on the rest of the campus how patients can find your office. Let patients know where to park when (including a map) when you send them a reminder of upcoming appointments.
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Patient Review 43
5 out of 5 stars
Reviewed on March 31, 2023 | Verified Review
The staff is friendly and I like that you can get labs, etc. done in one place.
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Patient Review 44
5 out of 5 stars
Reviewed on March 31, 2023 | Verified Review
All staff is very nice and professional. They listen to my mother and are patient with us. Very caring feeling.
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Patient Review 45
5 out of 5 stars
Reviewed on March 23, 2023 | Verified Review
The office staff and doctors were all so kind and took their time with my Father. We loved everyone and they made him feel special and like a person, not like a medical number. He is so happy that our pain management doctor wanted him to go to see you guys as a primary care. Our pain management doctor, Dr. Perry Cole, took his Morher for treatment at your facility. He spoke so highly of your office and now I know why ????
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Patient Review 46
5 out of 5 stars
Reviewed on March 22, 2023 | Verified Review
Great customer service, friendly medical staff.
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Patient Review 47
5 out of 5 stars
Reviewed on March 18, 2023 | Verified Review
Well organized and efficient. Everyone very helpful and kind. Willing to help in all areas.
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Patient Review 48
5 out of 5 stars
Reviewed on March 17, 2023 | Verified Review
Friendly staff, clean.
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Patient Review 49
5 out of 5 stars
Reviewed on March 16, 2023 | Verified Review
Nice staff, good scheduling with very little wait time, nice physicians who listen and interact with the patients
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Patient Review 50
5 out of 5 stars
Reviewed on March 16, 2023 | Verified Review
The staff was very friendly and accommodating. Dr Baldassari spent time with me addressing my concerns and needs.
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Patient Review 51
4.6 out of 5 stars
Reviewed on March 16, 2023 | Verified Review
Caring doctors and staff
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Patient Review 52
5 out of 5 stars
Reviewed on March 15, 2023 | Verified Review
Very pleasant staff, and promptness.
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Patient Review 53
5 out of 5 stars
Reviewed on March 13, 2023 | Verified Review
I received an appointment quickly.
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Patient Review 54
5 out of 5 stars
Reviewed on March 12, 2023 | Verified Review
It was very efficient with little or no wait time. Everyone was very caring. They made all the thongs that had to be covered easy to understand and easy to accomplish. My good expectations were met.
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Patient Review 55
5 out of 5 stars
Reviewed on March 10, 2023 | Verified Review
The nurse who checked me in was proficient, friendly and easy to communicate with. I felt relaxed and looked after. The doctor was also easy to communicate with. He did a thorough checkup, made referrals for further needs, and made sure he answered all my questions and met all my needs.
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Patient Review 56
4.2 out of 5 stars
Reviewed on March 10, 2023 | Verified Review
Get better replacement Doctors
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Patient Review 57
5 out of 5 stars
Reviewed on March 09, 2023 | Verified Review
Front desk and check out desk
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Patient Review 58
5 out of 5 stars
Reviewed on March 01, 2023 | Verified Review
They are very helpful, kind and friendly!
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Patient Review 59
5 out of 5 stars
Reviewed on March 01, 2023 | Verified Review
professional, courteous, patient with the elderly, great doctor
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Patient Review 60
5 out of 5 stars
Reviewed on July 31, 2022 | Verified Review
Friendly and efficient
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Patient Review 61
4.6 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
Not crowded, on time, clean
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Patient Review 62
3 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
I am not sure we are on the same page. I need a primary care doctor. I do not have that feeling when I go to Age Well. I am not unhappy with the service and perhaps I will get used to it.
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Patient Review 63
5 out of 5 stars
Reviewed on July 27, 2022 | Verified Review
quiet and organized
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Patient Review 64
5 out of 5 stars
Reviewed on July 27, 2022 | Verified Review
Calming atmosphere, caring staff
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Patient Review 65
5 out of 5 stars
Reviewed on July 09, 2022 | Verified Review
Convenience, punctuality and Dr Baldassari
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Patient Review 66
5 out of 5 stars
Reviewed on July 08, 2022 | Verified Review
I was very sad when Dr. Heath decided to leave but understood. I am very glad to meet Dr. B. He is easy to talk to and listens. I've only met with him twice so, so far so good.
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Patient Review 67
5 out of 5 stars
Reviewed on June 25, 2022 | Verified Review
Friendly
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Patient Review 68
5 out of 5 stars
Reviewed on June 25, 2022 | Verified Review
It looks neat and clean. The friendliness of staff and the location.
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Patient Review 69
5 out of 5 stars
Reviewed on June 25, 2022 | Verified Review
The office itself is clean and very well maintained. The staff is pleasant to work with and knows what they are doing.
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Patient Review 70
5 out of 5 stars
Reviewed on June 12, 2022 | Verified Review
It has a professional staff.
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Patient Review 71
5 out of 5 stars
Reviewed on June 08, 2022 | Verified Review
Everyone was very professional and friendly and most of all took the time to listen to me.
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Patient Review 72
5 out of 5 stars
Reviewed on June 06, 2022 | Verified Review
The office was was clean and well staffed. It was a pleasure to be there and everyone treated us with respect and efficiency.
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Patient Review 73
4.2 out of 5 stars
Reviewed on June 05, 2022 | Verified Review
Improvement to the patient portal is necessary. When compared to other hospitals, it???s poor to say the least! Very frustrating! Needs improvement.
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Patient Review 74
5 out of 5 stars
Reviewed on June 05, 2022 | Verified Review
It was spacious and convenient. The entire staff was efficient and courteous! I am so pleased to have this opportunity thanks.
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Patient Review 75
4.6 out of 5 stars
Reviewed on May 31, 2022 | Verified Review
Office is very responsive with refills.
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Patient Review 76
5 out of 5 stars
Reviewed on May 28, 2022 | Verified Review
1. Staff 2. Interest in my well being 3. List of services provided 4. Availability
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Patient Review 77
1.4 out of 5 stars
Reviewed on May 28, 2022 | Verified Review
Front office functions are abysmal. I was on hold and bounced from person to person so long, that I drove over there to talk to a person while on hold before I got an answer on the phone. I have also had several problems with scheduling, and showed up for a confirmed appointment to be told I did not have an appointment. What a mess!
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Patient Review 78
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
The doctor is excellent. The staff is very caring too.
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Patient Review 79
5 out of 5 stars
Reviewed on May 12, 2022 | Verified Review
Efficient
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Patient Review 80
5 out of 5 stars
Reviewed on May 11, 2022 | Verified Review
Your medical staff . I always feel like I am welcomed when I come into the office, if I have. any questions and concerns everyone has been very accommodating. To me the front office sets the tone for how the rest of my experience is going to be.
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Patient Review 81
5 out of 5 stars
Reviewed on May 10, 2022 | Verified Review
Staff is friendly. I don't have to wait as long as some doctor's offices I've been to. That's definitely a plus. Staff seems very knowledgeable and helpful.
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Patient Review 82
5 out of 5 stars
Reviewed on May 07, 2022 | Verified Review
The doctor and all the staff are wonderful. They make you feel like you are their most important patient!
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Patient Review 83
4.6 out of 5 stars
Reviewed on April 27, 2022 | Verified Review
Well structured, professional and good pc