Heather Nielsen, DO Office and Other Patient Information
Patient Reviews
All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
Reviews (395)
SORT BY
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Patient Review 1
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
Everything!
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Patient Review 2
4.5 out of 5 stars
Reviewed on July 29, 2022 | Verified Review
The staff is considerent and helpful
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Patient Review 3
5 out of 5 stars
Reviewed on July 29, 2022 | Verified Review
Blood tests taken at the office one week prior to the office visit.
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Patient Review 4
5 out of 5 stars
Reviewed on July 28, 2022 | Verified Review
The nurses are great. Dr. Nielson has been our doctor since we moved to Florida 5 years ago. She is the best!!
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Patient Review 5
5 out of 5 stars
Reviewed on July 28, 2022 | Verified Review
Clean facilities and a very attentive and friendly staff
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Patient Review 6
5 out of 5 stars
Reviewed on July 27, 2022 | Verified Review
Clean and confortable
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Patient Review 7
5 out of 5 stars
Reviewed on July 27, 2022 | Verified Review
The people!
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Patient Review 8
5 out of 5 stars
Reviewed on July 27, 2022 | Verified Review
Very friendly, clean, and welcoming atmosphere. Dr Nielsen is the best! I have a lot of health issues going on and she???s always very thorough and genuinely cares! I couldn???t have asked for a better physician!
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Patient Review 9
5 out of 5 stars
Reviewed on July 09, 2022 | Verified Review
The care I receive from Dr. Nielsen. She listens.
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Patient Review 10
5 out of 5 stars
Reviewed on July 08, 2022 | Verified Review
Dr. Neilson and her team are always so wonderful about getting us in when we need it, getting us the care we need quickly and efficiently, and making sure that we have everything we need to get better. Marla is also amazing and will give us quality care every time. These drs and practitioners listen to what we need, and address our concerns professionally and kindly.
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Patient Review 11
5 out of 5 stars
Reviewed on July 01, 2022 | Verified Review
Well organized, friendly competent staff, effective medical care.
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Patient Review 12
1 out of 5 stars
Reviewed on June 28, 2022 | Verified Review
You can never make an appointment when you want to, nobody from the office actually answers the phone. No communication,
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Patient Review 13
5 out of 5 stars
Reviewed on June 25, 2022 | Verified Review
?
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Patient Review 14
4.5 out of 5 stars
Reviewed on June 25, 2022 | Verified Review
My doctor takes time with me and answers all of my questions.
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Patient Review 15
5 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
I appreciate the staff and the availability of lab.
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Patient Review 16
5 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
Everything.
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Patient Review 17
5 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
Clean grate staff and never a long waite
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Patient Review 18
4.5 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
Friendly staff. Close to where I live.
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Patient Review 19
4 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
Have a phone that is answered by a live individual
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Patient Review 20
5 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
I like dr. Nielsen
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Patient Review 21
5 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
Prompt and very professional.
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Patient Review 22
5 out of 5 stars
Reviewed on June 05, 2022 | Verified Review
Each staff member is knowledgeable, courteous and efficient.
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Patient Review 23
4.5 out of 5 stars
Reviewed on June 05, 2022 | Verified Review
Close to my work
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Patient Review 24
3.5 out of 5 stars
Reviewed on June 04, 2022 | Verified Review
Need more staff, especially PA???s
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Patient Review 25
5 out of 5 stars
Reviewed on June 04, 2022 | Verified Review
Dr Nielsen is great
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Patient Review 26
5 out of 5 stars
Reviewed on May 29, 2022 | Verified Review
Everything
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Patient Review 27
4 out of 5 stars
Reviewed on May 28, 2022 | Verified Review
Dr. Nielsen is great, but I believe the docs are over-scheduled, and things seem a bit rushed. Front office staff: friendly and efficient.
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Patient Review 28
5 out of 5 stars
Reviewed on May 28, 2022 | Verified Review
Friendly and efficient.
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Patient Review 29
2.5 out of 5 stars
Reviewed on May 28, 2022 | Verified Review
Doctor is fabulous. One of the best. However, noone answers phone and calls go to voice-mail. Sometimes days to get a response. Rarely do we get to speak to anyone. This is quite frustrating when we don't feel well and need assistance from our medical provider. Hope the issue gets resolved. Never had this anywhere else.
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Patient Review 30
5 out of 5 stars
Reviewed on May 28, 2022 | Verified Review
Office lacks org followupang quick answers and return calls DrNiilsen and her nurse Christine are great
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Patient Review 31
5 out of 5 stars
Reviewed on May 28, 2022 | Verified Review
Dr Nielsen is the best at listening and tresting only what is required to keep my heaklth on track.
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Patient Review 32
5 out of 5 stars
Reviewed on May 27, 2022 | Verified Review
Dr. Nielsen is a great physician. She and her staff are compassionate and understanding. The office is always clean and neat.
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Patient Review 33
5 out of 5 stars
Reviewed on May 27, 2022 | Verified Review
Friendly, professional, efficient, great office. In and out in no time. Very satisfied.
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Patient Review 34
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
Caring and friendly staff
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Patient Review 35
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
Great doctor's and staff who are committed to your health and medical needs
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Patient Review 36
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
Professional staff. Dr Nielsen is always willing to listen.
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Patient Review 37
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
I love my doctor!!!
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Patient Review 38
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
Very appreciative of Dr. Nielsen and her staff.
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Patient Review 39
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
Efficient and professional and courteous
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Patient Review 40
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
Convenient location but more importantly great Drs and staff
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Patient Review 41
0.5 out of 5 stars
Reviewed on May 25, 2022 | Verified Review
I have tried calling this office several times. it's impossible to get anyone to answer the phone. Thy are okay letting people wait over 20 mins on the phone!!!!!
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Patient Review 42
4.5 out of 5 stars
Reviewed on May 19, 2022 | Verified Review
Friendly knowledgeable
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Patient Review 43
5 out of 5 stars
Reviewed on May 09, 2022 | Verified Review
I have recommended you but they have not been able to get in for a long time so they went elsewhere.
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Patient Review 44
5 out of 5 stars
Reviewed on May 08, 2022 | Verified Review
They value our time
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Patient Review 45
5 out of 5 stars
Reviewed on May 03, 2022 | Verified Review
Staff was very friendly and courteous.
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Patient Review 46
5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
Good doctor and convenient location for me.
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Patient Review 47
4.5 out of 5 stars
Reviewed on April 30, 2022 | Verified Review
Everyone in the office is very friendly and professional.
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Patient Review 48
5 out of 5 stars
Reviewed on April 30, 2022 | Verified Review
It???s clean. Staff were friendly
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Patient Review 49
5 out of 5 stars
Reviewed on April 28, 2022 | Verified Review
Very Welcoming and professional
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Patient Review 50
5 out of 5 stars
Reviewed on April 27, 2022 | Verified Review
Friendly staff and timliness
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Patient Review 51
5 out of 5 stars
Reviewed on April 27, 2022 | Verified Review
Organized, efficient, excellent providers!
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Patient Review 52
0 out of 5 stars
Reviewed on April 27, 2022 | Verified Review
Completely unacceptable experience with getting medication i have been on approved for prior auth with new insurance. Should have been emergency prior auth for 72h turn around time. I have had a migraine for over a month. No response from the office. No answer. The criteria for it not getting approved is ridiculous: must have documentation of 15 or more migraine or tension type headaches a month. Also try and failing medications like topamax which i still on. Have tried and failed other drug classes like venlafaxine. Cant do betabockers/arbs (low bp); tried and failed sumatriptan years ago. Tried and failed so many others. What is the issue in getting a PA done properly and on time?
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Patient Review 53
5 out of 5 stars
Reviewed on April 27, 2022 | Verified Review
Everyone is professional, nice!
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Patient Review 54
5 out of 5 stars
Reviewed on April 27, 2022 | Verified Review
Staff is brilliant
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Patient Review 55
4.5 out of 5 stars
Reviewed on April 27, 2022 | Verified Review
Carting attentive staff short wait times. I don???t feel rushed with the doctor due to over scheduling. Doctor listens and I feel like I am an active part of my own healthcare team instead of someone???s project.
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Patient Review 56
5 out of 5 stars
Reviewed on April 27, 2022 | Verified Review
Dr Nielsen is very professional, office visits are prompt and prescriptions are filled in a timely manner.
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Patient Review 57
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
I have had very good experiences with Baptist primary care. In fact my husband decided to change doctors because of my recommendation.
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Patient Review 58
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
They were nice and professional
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Patient Review 59
5 out of 5 stars
Reviewed on April 12, 2022 | Verified Review
Friendly, caring and knowledgeable staff
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Patient Review 60
5 out of 5 stars
Reviewed on April 09, 2022 | Verified Review
Dr Heather Nielsen !!!!
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Patient Review 61
4 out of 5 stars
Reviewed on April 08, 2022 | Verified Review
Start up appointment was difficult, waited a couple months just to get a person to talk to me.
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Patient Review 62
5 out of 5 stars
Reviewed on April 01, 2022 | Verified Review
Its not the office per se, although it is close. I like Dr, Neilsen
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Patient Review 63
5 out of 5 stars
Reviewed on April 01, 2022 | Verified Review
Very nice, very fast, excellent physician care.
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Patient Review 64
5 out of 5 stars
Reviewed on April 01, 2022 | Verified Review
Christy is always accommodating. Dr. Nielsen is very professional and very thorough and thoughtful. Front desk staff is always pleasant!
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Patient Review 65
5 out of 5 stars
Reviewed on April 01, 2022 | Verified Review
Everyone is very efficient and on top of what???s requested by patient .Always doing everything necessary to get the job done.
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Patient Review 66
5 out of 5 stars
Reviewed on March 28, 2022 | Verified Review
Dr Nielsen is a great provider. Very friendly and knowledgeable. Good sense of humor too.
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Patient Review 67
5 out of 5 stars
Reviewed on March 24, 2022 | Verified Review
Friendly, clean
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Patient Review 68
5 out of 5 stars
Reviewed on March 22, 2022 | Verified Review
Everyone on staff was wonderful They got me in to see a doctor quickly They were very thorough and went through all my meds one by one
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Patient Review 69
3 out of 5 stars
Reviewed on March 20, 2022 | Verified Review
Doctor is amazing!! However, the office is not clean (fingernails on the waiting room floor), the staff is very unfriendly and not efficient.
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Patient Review 70
4.5 out of 5 stars
Reviewed on March 20, 2022 | Verified Review
Good professional people and service!????
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Patient Review 71
5 out of 5 stars
Reviewed on March 19, 2022 | Verified Review
Very professional no wait time and love my Doctor
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Patient Review 72
4.5 out of 5 stars
Reviewed on March 17, 2022 | Verified Review
Friendly people
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Patient Review 73
2 out of 5 stars
Reviewed on March 17, 2022 | Verified Review
Nobody ever answers the phone and if you leave a message nobody gets back to you. I called yesterday to get Dr. Nielson to send me for a echocardiogram to check my heart and no one has returned my call.
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Patient Review 74
5 out of 5 stars
Reviewed on March 17, 2022 | Verified Review
Dr. Neilson is the best. She's thorough but takes GG er time and makes patients feel they are much cared for.
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Patient Review 75
5 out of 5 stars
Reviewed on March 17, 2022 | Verified Review
Doctor and staff professional and friendly.
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Patient Review 76
5 out of 5 stars
Reviewed on March 17, 2022 | Verified Review
Great response and staff
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Patient Review 77
5 out of 5 stars
Reviewed on March 15, 2022 | Verified Review
Close and Dr Nielsen has been a very caring and thorough health care provider
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Patient Review 78
5 out of 5 stars
Reviewed on March 15, 2022 | Verified Review
The staff is very friendly and efficient. The doctor is attentive and listens to what is being said She takes her time to answer questions
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Patient Review 79
5 out of 5 stars
Reviewed on March 14, 2022 | Verified Review
I love everything about this office and Dr. Neilsen. I???ve never felt this comfortable seeing past doctors and I am so glad I started coming here because It really has been life changing.
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Patient Review 80
5 out of 5 stars
Reviewed on March 14, 2022 | Verified Review
Location (I live in palm Coast). On time with my appointment.
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Patient Review 81
5 out of 5 stars
Reviewed on March 13, 2022 | Verified Review
I love my Physician. She is so relatable and caring of my health. The staff is also very nice and helpful when I have a question or concern.
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Patient Review 82
5 out of 5 stars
Reviewed on March 11, 2022 | Verified Review
Friendly atmosphere and efficient. Love our doctor
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Patient Review 83
5 out of 5 stars
Reviewed on March 11, 2022 | Verified Review
I like that Dr. Nielsen is attentive to my concerns and willing to work with me to find the best solution for me. I have not had any issues with the office staff, however I would recommend more smiles around patients.
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Patient Review 84
5 out of 5 stars
Reviewed on March 04, 2022 | Verified Review
Friendly, clean, responsive
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Patient Review 85
5 out of 5 stars
Reviewed on March 03, 2022 | Verified Review
Dr Nielson is awesome listen s to her patirnts and explains everything.Everyone kind and curtious.
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Patient Review 86
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
Openness and caring staff; ability to leave messages for doctor; usually same day appointments when needed.
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Patient Review 87
5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
The staff is friendly and professional. In addition, Dr. Nielsen makes you feel comfortable enough to discuss any medical issues you might be having.
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Patient Review 88
5 out of 5 stars
Reviewed on February 20, 2022 | Verified Review
The promptness and efficiency of the office, as well as the professionalism of the workers.
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Patient Review 89
5 out of 5 stars
Reviewed on February 19, 2022 | Verified Review
Everyone is very nice and knowledgeable. I always get a quick response from my Doctor.
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Patient Review 90
0 out of 5 stars
Reviewed on February 19, 2022 | Verified Review
you can start by answering the phone or returning calls when people are trying to get prescriptions filled
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Patient Review 91
5 out of 5 stars
Reviewed on February 19, 2022 | Verified Review
Great care and very convienent.
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Patient Review 92
5 out of 5 stars
Reviewed on February 19, 2022 | Verified Review
They take good care of me. My doctor, Heather Nielsen, is very caring and a good listener.
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Patient Review 93
5 out of 5 stars
Reviewed on February 09, 2022 | Verified Review
The wait is fast & friendly staff
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Patient Review 94
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Good people
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Patient Review 95
4 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Waiting time to see doctor is usually longer than doctor visit. Appointment scheduling between patients should be revisited for improvement. Thanks.
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Patient Review 96
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Everyone in the office is extremely friendly and accommodating. I feel very comfortable there and love Dr. Neilsen!
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Patient Review 97
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Entire office is great
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Patient Review 98
5 out of 5 stars
Reviewed on February 02, 2022 | Verified Review
Dr. Nielsen is very attentive to our medical needs, as well as caring and friendly while being a true professional. The staff is also very friendly. We like having our blood work completed at the office at World Golf Village ????
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Patient Review 99
5 out of 5 stars
Reviewed on January 29, 2022 | Verified Review
location and my Dr.,Dr. Nielsen.
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Patient Review 100
5 out of 5 stars
Reviewed on January 29, 2022 | Verified Review
All aspects of their care are great.
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Patient Review 101
5 out of 5 stars
Reviewed on January 26, 2022 | Verified Review
Very professional and efficient. Dr. Nielsen really takes time to listen.
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Patient Review 102
5 out of 5 stars
Reviewed on January 26, 2022 | Verified Review
Courtesy and professional
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Patient Review 103
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Convenience
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Patient Review 104
4.5 out of 5 stars
Reviewed on January 23, 2022 | Verified Review
Easy access and efficiently ran.
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Patient Review 105
5 out of 5 stars
Reviewed on January 21, 2022 | Verified Review
Calm, welcoming waiting room. Staff always upbeat and love my doctor!
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Patient Review 106
5 out of 5 stars
Reviewed on January 21, 2022 | Verified Review
Pleasant, efficient, clean, on time
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Patient Review 107
5 out of 5 stars
Reviewed on January 21, 2022 | Verified Review
Helpful and friendly
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Patient Review 108
4.5 out of 5 stars
Reviewed on January 21, 2022 | Verified Review
Well kept office , professional staff and patients are seen on time.
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Patient Review 109
5 out of 5 stars
Reviewed on January 20, 2022 | Verified Review
I would highly recommend this office. The staff are great and Doctor Nielsen is the best provider I???ve ever had.
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Patient Review 110
5 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
My Doctor
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Patient Review 111
5 out of 5 stars
Reviewed on January 01, 2022 | Verified Review
Professional and friendly
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Patient Review 112
5 out of 5 stars
Reviewed on December 29, 2021 | Verified Review
Location, friendly staff
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Patient Review 113
5 out of 5 stars
Reviewed on December 23, 2021 | Verified Review
The office staff are friendly and efficient. The wait time is minimal. At times you can do virtual visits with your doctor. Dr. Nielsen is a very good doctor: thorough, spends time listening and giving advice. I feel that I am good hands under her care.
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Patient Review 114
5 out of 5 stars
Reviewed on December 18, 2021 | Verified Review
Efficient and love our PCP!!
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Patient Review 115
5 out of 5 stars
Reviewed on December 11, 2021 | Verified Review
Dr. Nielsen is thorough and attentive. The nursing staff is caring and efficient
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Patient Review 116
5 out of 5 stars
Reviewed on December 10, 2021 | Verified Review
Location and the fact you have a phleb that can draw labwork!!
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Patient Review 117
5 out of 5 stars
Reviewed on December 10, 2021 | Verified Review
Just about everything
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Patient Review 118
5 out of 5 stars
Reviewed on December 03, 2021 | Verified Review
All is well
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Patient Review 119
5 out of 5 stars
Reviewed on December 01, 2021 | Verified Review
Friendly, punctual, and caring
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Patient Review 120
5 out of 5 stars
Reviewed on November 25, 2021 | Verified Review
Staff is always friendly and helpful. Appointments are always on time.
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Patient Review 121
5 out of 5 stars
Reviewed on November 22, 2021 | Verified Review
Every staff member is friendly, courteous and knowledgeable.
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Patient Review 122
5 out of 5 stars
Reviewed on November 19, 2021 | Verified Review
Everything. Fast, efficient, safe Covid mitigations, wonderful doctor, personable staff, great with the children.
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Patient Review 123
5 out of 5 stars
Reviewed on November 14, 2021 | Verified Review
Friendly staff always makes you feel at ease.
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Patient Review 124
5 out of 5 stars
Reviewed on November 13, 2021 | Verified Review
Professional, caring,truly concerned about your health
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Patient Review 125
5 out of 5 stars
Reviewed on November 13, 2021 | Verified Review
Friendly staff and punctual doctor visits
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Patient Review 126
5 out of 5 stars
Reviewed on November 13, 2021 | Verified Review
Location, really like my doctor, they draw labs which is very convenient.
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Patient Review 127
5 out of 5 stars
Reviewed on November 13, 2021 | Verified Review
Close to home, friendly people, great care and totaly professional.
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Patient Review 128
5 out of 5 stars
Reviewed on November 13, 2021 | Verified Review
Timely response to all my medical needs
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Patient Review 129
5 out of 5 stars
Reviewed on November 13, 2021 | Verified Review
Dr Neilson
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Patient Review 130
5 out of 5 stars
Reviewed on November 03, 2021 | Verified Review
Organized neat and staff are polite and friendly Mk
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Patient Review 131
5 out of 5 stars
Reviewed on November 02, 2021 | Verified Review
I just moved to the area and needed to find all new doctors which can be stressful. So glad I found Dr. Nielsen, she is amazing! It was a great experience getting set up with the office and my first appointment went well. Strongly recommend!!!
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Patient Review 132
4.5 out of 5 stars
Reviewed on October 25, 2021 | Verified Review
Office is clean, staff and providers are very professional and friendly.
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Patient Review 133
5 out of 5 stars
Reviewed on October 21, 2021 | Verified Review
Clean and efficient.
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Patient Review 134
5 out of 5 stars
Reviewed on October 21, 2021 | Verified Review
Everyone is helpful and friendly. Appointments are on time and don't have to wait.
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Patient Review 135
5 out of 5 stars
Reviewed on October 21, 2021 | Verified Review
Dr. Nielsen and the staff.
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Patient Review 136
1.5 out of 5 stars
Reviewed on October 20, 2021 | Verified Review
I am in the process of finding another primary physician.
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Patient Review 137
5 out of 5 stars
Reviewed on October 20, 2021 | Verified Review
Time us taken to explain and discuss my health. No rush.
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Patient Review 138
5 out of 5 stars
Reviewed on October 20, 2021 | Verified Review
Convenient, clean, punctual, professional, personable!
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Patient Review 139
5 out of 5 stars
Reviewed on October 20, 2021 | Verified Review
My doctor shows that she is concerned about me. My doctor is thorough and explains things and offers healthy alternatives for better health care for me.. I trust her and that says a lot. I'm glad I found a great physician at Baptist
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Patient Review 140
4 out of 5 stars
Reviewed on October 20, 2021 | Verified Review
All is well!
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Patient Review 141
5 out of 5 stars
Reviewed on October 20, 2021 | Verified Review
Able to get both primary care and labs done a one location.
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Patient Review 142
5 out of 5 stars
Reviewed on October 08, 2021 | Verified Review
Everything!
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Patient Review 143
5 out of 5 stars
Reviewed on October 07, 2021 | Verified Review
Dr. Nielsen was thorough, discussed all lab work in detail, and answered all of my healthcare questions with expertise. Thank you!
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Patient Review 144
5 out of 5 stars
Reviewed on October 06, 2021 | Verified Review
Dr Nielsen !!!
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Patient Review 145
5 out of 5 stars
Reviewed on October 01, 2021 | Verified Review
Great staff, doctors, easy office access.
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Patient Review 146
5 out of 5 stars
Reviewed on October 01, 2021 | Verified Review
Love Dr. Nielsen who is a dream doctor. She takes the time to go over all of my blood work and explains what all the numbers mean. Also she asked me if I have any questions or concerns. Appointments are right on time. That's a big plus!
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Patient Review 147
5 out of 5 stars
Reviewed on October 01, 2021 | Verified Review
Close to home. Excellent physician, Dr Nielsen. Good phlebotomist.
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Patient Review 148
5 out of 5 stars
Reviewed on September 30, 2021 | Verified Review
The doctor
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Patient Review 149
5 out of 5 stars
Reviewed on September 30, 2021 | Verified Review
Friendly staff. Doctors are very very good. I highly recommend them.
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Patient Review 150
5 out of 5 stars
Reviewed on September 29, 2021 | Verified Review
Caring Doctor, Dr. Heather Nielsen, who takes time with you and answers all your questions, truthful & honest. Friendly staff & considerate of patients.
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Patient Review 151
5 out of 5 stars
Reviewed on September 29, 2021 | Verified Review
Seem to care
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Patient Review 152
5 out of 5 stars
Reviewed on September 23, 2021 | Verified Review
Dr. Heather Denton and her staff are all great. What I like the most is the Dr. approach to health issues, she is very knowledgeable but if it any broke don???t fix it.. They are always on time with my appointment..the nurses are very good with shots and ruteen check check in procedures.
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Patient Review 153
3 out of 5 stars
Reviewed on September 22, 2021 | Verified Review
Very difficult to contact office to get prescriptions renewed. Haven???t used new web portal yet, but to this point, data transfers between offices seems to be in the dark ages. Web portal does not allow easy contact to the doctor or the office. Data from tests are not readily available nor is any explanation of results
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Patient Review 154
5 out of 5 stars
Reviewed on September 20, 2021 | Verified Review
We love Dr. Nielsen!
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Patient Review 155
5 out of 5 stars
Reviewed on September 19, 2021 | Verified Review
Dr. Nielsen takes the time to listen to my health concerns and is thorough in promoting and maintaining my health. The staff is pleasant and helpful. The office is clean and strict Covid guidelines are observed.
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Patient Review 156
5 out of 5 stars
Reviewed on September 18, 2021 | Verified Review
I like the location. Office staff friendly and helpful. I like Dr Nielsen.
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Patient Review 157
4.5 out of 5 stars
Reviewed on September 09, 2021 | Verified Review
It's right off of 95
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Patient Review 158
5 out of 5 stars
Reviewed on September 06, 2021 | Verified Review
I never have to wait long for my appointment.
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Patient Review 159
5 out of 5 stars
Reviewed on September 06, 2021 | Verified Review
Professional staff, caring Doctor. Dr. Nielsen listens and is proactive in her care
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Patient Review 160
5 out of 5 stars
Reviewed on September 04, 2021 | Verified Review
Always on time and very informative,
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Patient Review 161
5 out of 5 stars
Reviewed on September 04, 2021 | Verified Review
Employees are friendly and efficient. Office is sanitized. Love our doctor!
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Patient Review 162
5 out of 5 stars
Reviewed on September 04, 2021 | Verified Review
Friendly. Doctor Nielsen
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Patient Review 163
5 out of 5 stars
Reviewed on September 03, 2021 | Verified Review
Friendly, caring, professional atmosphere. Clean environment. Love my doctor
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Patient Review 164
5 out of 5 stars
Reviewed on September 03, 2021 | Verified Review
I love Dr Nielsen. She???s the best. Spends time to explain health issues at each visit. Totally feel taken care of.
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Patient Review 165
5 out of 5 stars
Reviewed on August 22, 2021 | Verified Review
The people and they make everything easier!
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Patient Review 166
5 out of 5 stars
Reviewed on August 22, 2021 | Verified Review
on time appt
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Patient Review 167
5 out of 5 stars
Reviewed on August 21, 2021 | Verified Review
Professional, knowledgeable and friendly staff.
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Patient Review 168
5 out of 5 stars
Reviewed on August 17, 2021 | Verified Review
I generally don't have to wait long to be seen after my appointment time and my doctor addresses any and all concerns and offers solution options and/or advice for each of them and helps me make a decision on what would be best for me. Sometimes we agree to try something and if it doesn't work to call her and try another option we discussed. I feel like I have some control over my medical care and receive expert advice to help make an educated decision that's right for me.
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Patient Review 169
5 out of 5 stars
Reviewed on August 14, 2021 | Verified Review
Friendly and professional staff
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Patient Review 170
5 out of 5 stars
Reviewed on August 14, 2021 | Verified Review
Efficient, Dr. Nielsen is awesome, listens to her patients.
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Patient Review 171
5 out of 5 stars
Reviewed on August 06, 2021 | Verified Review
Friendly staff, amazing Dr
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Patient Review 172
5 out of 5 stars
Reviewed on August 04, 2021 | Verified Review
Availibilty of appointments and care of dr. Nielse
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Patient Review 173
5 out of 5 stars
Reviewed on August 03, 2021 | Verified Review
Everyone in the office is super friendly and caring. Dr. Nielsen is awesome!
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Patient Review 174
5 out of 5 stars
Reviewed on August 03, 2021 | Verified Review
Professional, friendly & clean!!
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Patient Review 175
5 out of 5 stars
Reviewed on July 30, 2021 | Verified Review
Friendly service and good service.
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Patient Review 176
5 out of 5 stars
Reviewed on July 28, 2021 | Verified Review
Dr. Heather Nielson
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Patient Review 177
5 out of 5 stars
Reviewed on July 28, 2021 | Verified Review
Checking in and/ out was easy. Not a long wait to see the Doctor. Staff very friendly.
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Patient Review 178
5 out of 5 stars
Reviewed on July 28, 2021 | Verified Review
Easy to find nice staff
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Patient Review 179
5 out of 5 stars
Reviewed on July 27, 2021 | Verified Review
Very friendly staff. Not rushed at appointments. Timely communication & follow up!
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Patient Review 180
5 out of 5 stars
Reviewed on July 27, 2021 | Verified Review
Location. Staff friendly and professional. Nice facility
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Patient Review 181
5 out of 5 stars
Reviewed on July 20, 2021 | Verified Review
Friendly staff
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Patient Review 182
5 out of 5 stars
Reviewed on July 19, 2021 | Verified Review
Friendly , professional , personal , kind , fun . Good people
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Patient Review 183
5 out of 5 stars
Reviewed on July 11, 2021 | Verified Review
My doctor, the staff!
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Patient Review 184
5 out of 5 stars
Reviewed on July 02, 2021 | Verified Review
Convenient on time
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Patient Review 185
4 out of 5 stars
Reviewed on July 01, 2021 | Verified Review
Get payments straightened out and posted to the right account
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Patient Review 186
5 out of 5 stars
Reviewed on July 01, 2021 | Verified Review
Efficient. Friendly. Good follow up Like our doctor...
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Patient Review 187
5 out of 5 stars
Reviewed on June 30, 2021 | Verified Review
Efficient and friendly.
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Patient Review 188
5 out of 5 stars
Reviewed on June 22, 2021 | Verified Review
Convenience/friendliness
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Patient Review 189
5 out of 5 stars
Reviewed on June 18, 2021 | Verified Review
Responsiveness, friendliness, punctuality, proficiency! Plus, it is only a few minutes down the road from me!
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Patient Review 190
5 out of 5 stars
Reviewed on June 18, 2021 | Verified Review
Friendly staff and great Drs.
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Patient Review 191
5 out of 5 stars
Reviewed on June 10, 2021 | Verified Review
Really like Dr. Nielsons approach to health care. She is practical and conservative in treatment. She is very easy to talk to. Usually taken in to Dr.quickly.
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Patient Review 192
5 out of 5 stars
Reviewed on June 10, 2021 | Verified Review
Convenient and easy to talk to doctor
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Patient Review 193
5 out of 5 stars
Reviewed on June 09, 2021 | Verified Review
Very professional in all my dealings with them
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Patient Review 194
5 out of 5 stars
Reviewed on June 08, 2021 | Verified Review
Dr. Nielsen is fantastic!
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Patient Review 195
5 out of 5 stars
Reviewed on June 08, 2021 | Verified Review
Everyone there is very friendly and efficient.
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Patient Review 196
4 out of 5 stars
Reviewed on May 27, 2021 | Verified Review
Create a number to press in the automated answer service for the general office. It feels impersonal leaving a message for a manager (it was not obvious if this was the right place to leave a message but out of all the options it was the only one that somewhat fit my query) and then not hearing back or knowing if the query is being dealt with.... with regard to our actual Dr appointment, the Dr we saw was amazing and extremely competent and personable. Glad to have found you having just moved into the area.
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Patient Review 197
1.5 out of 5 stars
Reviewed on May 26, 2021 | Verified Review
There is a lack of concern for the patient. When I call to speak to the doctor my call is often not returned until I call to remind them that I have called and are in need of advice. Most recently when I called about server back spasms about which I had visited the doctor the day before, there was no return call. When I called again they said the doctor was to busy. I gave up and went to the emergency room.
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Patient Review 198
4 out of 5 stars
Reviewed on May 23, 2021 | Verified Review
I was very satisfied with my recent doctor appointment. However the Dr before my visit was extremely laking in listening to me as a patient.
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Patient Review 199
5 out of 5 stars
Reviewed on May 23, 2021 | Verified Review
Always courteous and prompt answering questions.
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Patient Review 200
5 out of 5 stars
Reviewed on May 22, 2021 | Verified Review
Very clean,taken on time ,friendly ,and most importantly love my DR.
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Patient Review 201
4.5 out of 5 stars
Reviewed on May 21, 2021 | Verified Review
Office is clean, employees are professional, polite, kind and supportive.
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Patient Review 202
5 out of 5 stars
Reviewed on May 20, 2021 | Verified Review
Love my doctor & staff is very nicr
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Patient Review 203
5 out of 5 stars
Reviewed on May 12, 2021 | Verified Review
Office staff was courteous and professional. The physician I saw was great and thorough and took the time to go through all of my information. Everyone was great.
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Patient Review 204
5 out of 5 stars
Reviewed on May 12, 2021 | Verified Review
Congenial and welcoming staff and physician. My appointment was on time.
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Patient Review 205
5 out of 5 stars
Reviewed on May 07, 2021 | Verified Review
People and location DR Nielson
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Patient Review 206
5 out of 5 stars
Reviewed on May 07, 2021 | Verified Review
Always a very happy , positive office. Dr Neilson is the best! She???s always informative and genuinely cares! She???s always concerned about me with my numerous issues. I highly recommend her! The office is always clean and the staff seem to enjoy their jobs!
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Patient Review 207
5 out of 5 stars
Reviewed on May 06, 2021 | Verified Review
The staff are so caring and attentive.
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Patient Review 208
0.5 out of 5 stars
Reviewed on May 05, 2021 | Verified Review
Disappointed my doctor didn???t read my charts before the appointment.
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Patient Review 209
5 out of 5 stars
Reviewed on May 04, 2021 | Verified Review
well maintained, properly spaced and clean
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Patient Review 210
5 out of 5 stars
Reviewed on April 30, 2021 | Verified Review
Friendly, caring staff
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Patient Review 211
5 out of 5 stars
Reviewed on April 30, 2021 | Verified Review
The personal care I receive from Dr. Nielsen and the staff.
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Patient Review 212
5 out of 5 stars
Reviewed on April 29, 2021 | Verified Review
Courteous and willing to listen and answer your questions
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Patient Review 213
4.5 out of 5 stars
Reviewed on April 29, 2021 | Verified Review
Everyone was very nice
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Patient Review 214
5 out of 5 stars
Reviewed on April 25, 2021 | Verified Review
Masks, friendly, organised, good with the kids, clean.
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Patient Review 215
5 out of 5 stars
Reviewed on April 25, 2021 | Verified Review
Excellent phone skills of staff...friendly, professional, efficient. No waiting....very prompt. My first appointment with Doctor Nielsen was thorough...she asked every question that was relevant to my history and health; she set up labs and future steps to be taken. Immediate call when labs showed a problem and prompt follow up appointment was scheduled to deal with issues. I feel very confident in being in the care of the Doctor and very pleased with support staff, who make a huge difference in any medical office.
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Patient Review 216
5 out of 5 stars
Reviewed on April 23, 2021 | Verified Review
Everyone is on time. Everyone is helpful. Everyone is kind.
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Patient Review 217
5 out of 5 stars
Reviewed on April 23, 2021 | Verified Review
The cleanliness and Dr. Nielsen
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Patient Review 218
5 out of 5 stars
Reviewed on April 21, 2021 | Verified Review
Concerned about me
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Patient Review 219
5 out of 5 stars
Reviewed on April 18, 2021 | Verified Review
It was my first visit to see Dr. Nielsen. I liked that before my appointment, I was able to fill out the paperwork from home. After signing in, I was called back to the check in window promptly. The woman was friendly as I gave her my insurance card and payment. The lobby waiting area was very clean and organized. There were clear markers of where to sit following the CDC precautions. The waiting period before being taken back to a room was short. The nurse that took my vitals and information was thorough and asked clarifying questions about my current medications. Dr. Nielsen was running a bit behind and she popped her head into the door to let me know I wasn???t forgotten. This probably shocked me the most because I was accustomed to waiting for over an hour to be seen by the doctor at my previous primary care provider???s office. Despite being slightly behind schedule, I didn???t feel rushed by Dr. Nielsen when it was my turn. Overall, I had a very good visit and would recommend this office.
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Patient Review 220
5 out of 5 stars
Reviewed on April 17, 2021 | Verified Review
Everything ?üòÉ
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Patient Review 221
5 out of 5 stars
Reviewed on April 16, 2021 | Verified Review
In general, my appointments are fairly prompt and on time which is not very common in my experience. And Dr Nielsen is a wonderful doctor who takes time to listen to me and answer my questions. I have no problem recommending her and Baptist primary as a doctor.
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Patient Review 222
5 out of 5 stars
Reviewed on April 16, 2021 | Verified Review
I just moved to the area. What a pleasure to meet Dr. Nielsen! She is my new PCP. She took time to discuss my history and medical issues. Extra bonus, the office is 5 minutes from home.
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Patient Review 223
5 out of 5 stars
Reviewed on April 07, 2021 | Verified Review
Friendly, punctual
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Patient Review 224
5 out of 5 stars
Reviewed on April 07, 2021 | Verified Review
It is clean and very efficient.
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Patient Review 225
5 out of 5 stars
Reviewed on April 02, 2021 | Verified Review
Very helpful, on time and professional.
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Patient Review 226
5 out of 5 stars
Reviewed on April 02, 2021 | Verified Review
It was very friendly and helpful!
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Patient Review 227
4.5 out of 5 stars
Reviewed on April 02, 2021 | Verified Review
Most everything, BUT THE DIFFICULTY OF REACHING SOMEONE BY PHONE. I hate talking to computers and waiting sometimes 2 days to get a reply.
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Patient Review 228
5 out of 5 stars
Reviewed on April 02, 2021 | Verified Review
Staff is excellent, physician is excellent communication is great
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Patient Review 229
5 out of 5 stars
Reviewed on April 01, 2021 | Verified Review
Dr Nielsen !! Very nice sweet caring and competent !!
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Patient Review 230
5 out of 5 stars
Reviewed on March 28, 2021 | Verified Review
Friendly and efficient.
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Patient Review 231
5 out of 5 stars
Reviewed on March 28, 2021 | Verified Review
Proximity to current address. Most staff personable. Dr Nielsen's approach and mannerisms with us.
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Patient Review 232
5 out of 5 stars
Reviewed on March 28, 2021 | Verified Review
Dr. Nielsen is Professional, Thorough & Caring. Friendly Staff.
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Patient Review 233
5 out of 5 stars
Reviewed on March 28, 2021 | Verified Review
Like the doctor young and new direction on better health
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Patient Review 234
5 out of 5 stars
Reviewed on March 28, 2021 | Verified Review
Good people
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Patient Review 235
5 out of 5 stars
Reviewed on March 27, 2021 | Verified Review
Everyone was kind and helpful and welcoming.
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Patient Review 236
5 out of 5 stars
Reviewed on March 27, 2021 | Verified Review
Friendly staff and always on time
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Patient Review 237
5 out of 5 stars
Reviewed on March 27, 2021 | Verified Review
Everything
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Patient Review 238
5 out of 5 stars
Reviewed on March 24, 2021 | Verified Review
Nice, professional people. We love Dr Nielsen.
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Patient Review 239
5 out of 5 stars
Reviewed on March 22, 2021 | Verified Review
Everything. Doctor, personnel, office is clean
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Patient Review 240
5 out of 5 stars
Reviewed on March 20, 2021 | Verified Review
Appointment times always on time. Dr Heather excellent
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Patient Review 241
5 out of 5 stars
Reviewed on March 20, 2021 | Verified Review
The efficiency, cleanliness and especially the kindness .
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Patient Review 242
5 out of 5 stars
Reviewed on March 20, 2021 | Verified Review
Most pleasant staff. Efficient and fast!
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Patient Review 243
5 out of 5 stars
Reviewed on March 19, 2021 | Verified Review
Very efficient
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Patient Review 244
4 out of 5 stars
Reviewed on March 19, 2021 | Verified Review
Reduce wait time to see provider
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Patient Review 245
4.5 out of 5 stars
Reviewed on March 19, 2021 | Verified Review
Professional and friendly
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Patient Review 246
5 out of 5 stars
Reviewed on March 19, 2021 | Verified Review
Staff and docs are nice. If I need an urgent appt, they do their best to get me into the office quickly.
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Patient Review 247
5 out of 5 stars
Reviewed on March 17, 2021 | Verified Review
Friendly professional staff
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Patient Review 248
5 out of 5 stars
Reviewed on March 15, 2021 | Verified Review
Staff and doctor were all so very nice and helpful. All follow up appointments and referrals were scheduled and taken care of before I left the office.
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Patient Review 249
5 out of 5 stars
Reviewed on March 13, 2021 | Verified Review
I love my doctor. Dr. Nielson is great! She takes up a lot of time with me. She listens and tries to figure out what is wrong!
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Patient Review 250
5 out of 5 stars
Reviewed on March 13, 2021 | Verified Review
Dr Heather Nielsen. She is terrific at responding to portal messages.
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Patient Review 251
5 out of 5 stars
Reviewed on March 13, 2021 | Verified Review
Dr. Nielson and the staff.
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Patient Review 252
5 out of 5 stars
Reviewed on March 13, 2021 | Verified Review
Dr. Heather Nielsen is very nice. Office women’s could be nicer and friendlier to customers.
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Patient Review 253
5 out of 5 stars
Reviewed on March 12, 2021 | Verified Review
Efficiency / very little wait period/ professionalism & friendliness of staff .
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Patient Review 254
5 out of 5 stars
Reviewed on March 12, 2021 | Verified Review
Fast and easy!
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Patient Review 255
5 out of 5 stars
Reviewed on March 12, 2021 | Verified Review
Dr Heather Nielsen made my 89 year old Mom feel comfortable and at ease to talk how she felt and symptoms . She addressed issues immediately. The office is clean and comfortable . The staff is very helpful and friendly.
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Patient Review 256
5 out of 5 stars
Reviewed on March 12, 2021 | Verified Review
The office staff is personable and very efficient. Protocol is being observed for Covid safety. I have met with Dr. Nielsen twice as a new patient and find her to be personable, knowledgeable, and thorough. She took all the time necessary to determine the next steps for my health care.
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Patient Review 257
4.5 out of 5 stars
Reviewed on March 12, 2021 | Verified Review
The convenience to getting an appointment. The Office is well organized and always very friendly
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Patient Review 258
3 out of 5 stars
Reviewed on March 12, 2021 | Verified Review
Remove the phone option for referrals if you DON'T have a referral coordinator and obviously no one is going to call you back in 24 hours
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Patient Review 259
5 out of 5 stars
Reviewed on March 07, 2021 | Verified Review
I was very pleased with Baptist Primary, it was easy to schedule and appointment and loved my Doctor, as she took the time to listen. I would highly recommend this practice.
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Patient Review 260
5 out of 5 stars
Reviewed on March 06, 2021 | Verified Review
Dr Nielsen and her staff really listen. Love being under her care.
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Patient Review 261
5 out of 5 stars
Reviewed on March 04, 2021 | Verified Review
Clean office, friendly staff. MD Nielsen is wonderful
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Patient Review 262
5 out of 5 stars
Reviewed on March 04, 2021 | Verified Review
Clean, friendly doctors, personnel. Efficient.
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Patient Review 263
4.5 out of 5 stars
Reviewed on March 04, 2021 | Verified Review
I like the convenience of office location I enjoy positive communication with front office personnel. I feel My Primary Doctor spends the time listening to me at appointments when I have questions and not rushed to explain health concerns and treatment. I appreciate the quick responses from my Primary Doctor when I send messages from patient portal.
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Patient Review 264
5 out of 5 stars
Reviewed on March 03, 2021 | Verified Review
Friendly and competent staff. Love Dr Nielsen she really listens to you!
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Patient Review 265
5 out of 5 stars
Reviewed on March 03, 2021 | Verified Review
Perfessional. Clean. There all very nice and polite
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Patient Review 266
5 out of 5 stars
Reviewed on March 03, 2021 | Verified Review
The practice is competent, professional, and caring.
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Patient Review 267
5 out of 5 stars
Reviewed on March 03, 2021 | Verified Review
Dr. Nielsen was very professional & spent time getting my health history as a new patient. Office staff very helpful!
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Patient Review 268
5 out of 5 stars
Reviewed on February 27, 2021 | Verified Review
I love Dr Nielsen
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Patient Review 269
5 out of 5 stars
Reviewed on February 26, 2021 | Verified Review
I love it. So kind
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Patient Review 270
5 out of 5 stars
Reviewed on February 25, 2021 | Verified Review
Everything...cleanliness, friendliness, efficiency, and especially Dr. Nielsen
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Patient Review 271
5 out of 5 stars
Reviewed on February 25, 2021 | Verified Review
Dr Nielsen is ALWAYS there to meet our medical needs.
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Patient Review 272
4 out of 5 stars
Reviewed on February 25, 2021 | Verified Review
Improve the ability to a quicker turn around with getting a referral. Thanks
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Patient Review 273
5 out of 5 stars
Reviewed on February 24, 2021 | Verified Review
I really liked the doctor and the office manager. No wait. I’d like my mom to join but I heard you aren’t accepting Medicaid for the elderly
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Patient Review 274
5 out of 5 stars
Reviewed on February 21, 2021 | Verified Review
Everyone is friendly and helpful
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Patient Review 275
4.5 out of 5 stars
Reviewed on February 20, 2021 | Verified Review
Knowledgeable
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Patient Review 276
5 out of 5 stars
Reviewed on February 19, 2021 | Verified Review
Location, great doctors, very responsive.
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Patient Review 277
4.5 out of 5 stars
Reviewed on February 19, 2021 | Verified Review
I was very impressed with the attentiveness of the staff the genuine care portrayed by Dr. Nielsen about my health and health concerns. It is always stressful to begin a relationship with a new care provider but I was very much at ease and feel I have made the best decision for my long term care.
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Patient Review 278
5 out of 5 stars
Reviewed on February 19, 2021 | Verified Review
Great staff and first class professional attitude from all concerned. Always ready to assist with any concerns or questions.
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Patient Review 279
5 out of 5 stars
Reviewed on February 18, 2021 | Verified Review
pleasant, clean, efficient, friendly...terrific PCP. Dr. Nielsen.She listens and interacts with me, doesn't just dictate things. Rest of staff lovely as well.
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Patient Review 280
5 out of 5 stars
Reviewed on February 17, 2021 | Verified Review
The kind and friendly staff, the attention to Covid distancing. No wait times ever
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Patient Review 281
5 out of 5 stars
Reviewed on February 17, 2021 | Verified Review
Never have an issue getting through to make an appointment. Always an easy check in process. Dr. Nielsen is the best doctor I've ever encountered. Such great bedside manner. Never makes you feel like just another patient. Thorough, yet conservative. So easy to talk and relate to. I'm always recommending her to others
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Patient Review 282
5 out of 5 stars
Reviewed on February 15, 2021 | Verified Review
great service and awesome doctor
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Patient Review 283
5 out of 5 stars
Reviewed on February 12, 2021 | Verified Review
The efficiency and live dr Nielsen
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Patient Review 284
5 out of 5 stars
Reviewed on February 12, 2021 | Verified Review
Dr. Nielsen
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Patient Review 285
3.5 out of 5 stars
Reviewed on February 12, 2021 | Verified Review
When a call is received, please reach out to patient the same day OR better yet, have an actual person answer the phone and direct the patient to whom they need to speak to or leave a message with. It seems that every time I leave a message, I RARELY receive a call back the same day. This time I left a message asking whether or not my doctor wanted to see me or if she could felt comfortable calling in a prescription for what I thought might be going on with me. It would have been nice to receive a phone call asking for more information and knowing that my call was answered and being worked on. This way, I could have made a better decision that evening, instead of still feeling like I was not important enough to receive a call back.
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Patient Review 286
5 out of 5 stars
Reviewed on February 11, 2021 | Verified Review
When we need help, we get it. I called and asked for my mother to be seen that day. We were seen by the NP. Great service. We really like this office and the staff.
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Patient Review 287
5 out of 5 stars
Reviewed on February 11, 2021 | Verified Review
Close to home
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Patient Review 288
5 out of 5 stars
Reviewed on February 11, 2021 | Verified Review
Office is bright and clean. Staff are all friendly and cheerful. Appointments are kept timely. Doctor and Staff listen to patient concerns
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Patient Review 289
5 out of 5 stars
Reviewed on February 11, 2021 | Verified Review
Do everything right...Dr Neilson is the best.
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Patient Review 290
3.5 out of 5 stars
Reviewed on February 11, 2021 | Verified Review
There is no way to talk directly with my clinic when I call. My doctor is not listed on the options in the menu. I had to leave a message with the office manager to get someone from my doctor’s practice to call me about a medication question.
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Patient Review 291
5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
Dr H. Nielsen is the best and the staff is great
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Patient Review 292
5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
Excellent service. Everyone is very nice.
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Patient Review 293
4.5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
Office friendly and very efficient
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Patient Review 294
5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
ON time Prompt and efficient
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Patient Review 295
5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
Efficient, friendly staff. Physicians spend quality time with patients, listen to their questions and concerns and respond with professional advice.
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Patient Review 296
5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
I like that I very rarely have to wait more than five minutes to be called back to my room. They do a good job of scheduling the appointments.
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Patient Review 297
5 out of 5 stars
Reviewed on February 05, 2021 | Verified Review
Everyone was very friendly and everything was covid safe. The reply to stay in my car did not work, however.
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Patient Review 298
5 out of 5 stars
Reviewed on January 13, 2021 | Verified Review
Quick & efficient
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Patient Review 299
5 out of 5 stars
Reviewed on January 12, 2021 | Verified Review
Everything! I really like Dr. Nielsen! My doctor that I had for 20 years, no longer accepted my insurance. I gave to my other neighbor that had the same doctor I used. She has an appointment. I found out my good friend also uses her. They all love her! I like that you do blood work in the office and use Quest. I also like that she is young too!
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Patient Review 300
5 out of 5 stars
Reviewed on January 12, 2021 | Verified Review
Short wait! Friendly staff.
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Patient Review 301
5 out of 5 stars
Reviewed on January 12, 2021 | Verified Review
Efficient, did not have to go to a lab, phlebotomist in office, on time, good experience.
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Patient Review 302
5 out of 5 stars
Reviewed on January 10, 2021 | Verified Review
?üëå
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Patient Review 303
4.5 out of 5 stars
Reviewed on January 10, 2021 | Verified Review
Dr. Nielsen extremely helpful.
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Patient Review 304
5 out of 5 stars
Reviewed on January 09, 2021 | Verified Review
Everyone is great. Dr. Nielsen and her MAare awesome!
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Patient Review 305
5 out of 5 stars
Reviewed on January 07, 2021 | Verified Review
Kind, friendly, knowledgeable staff
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Patient Review 306
5 out of 5 stars
Reviewed on December 12, 2020 | Verified Review
Friendly, knowledgeable and helpful staff. As usual my appointment was on time!
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Patient Review 307
4.5 out of 5 stars
Reviewed on December 11, 2020 | Verified Review
Dr. Nielsen is caring and genuine. She takes time and talks to her patients. I was able to get in the same day I needed to be seen.
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Patient Review 308
5 out of 5 stars
Reviewed on December 10, 2020 | Verified Review
Friendly and attentive staff.
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Patient Review 309
5 out of 5 stars
Reviewed on December 10, 2020 | Verified Review
My doctor, Dr. Nielsen, is a very knowledgeable physician and is also an excellent listener and addresses my concerns and explains all her recommendations thoroughly. The office staff is very helpful & accommodating.
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Patient Review 310
4 out of 5 stars
Reviewed on December 06, 2020 | Verified Review
I am a new patient and like my doctor. I have concerns about my BP which she is helping me to address. The front desk is very efficient and polite. I found the medical assistant to be abrupt and non-engaged; rushing through my vitals and not answering a question I had.
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Patient Review 311
5 out of 5 stars
Reviewed on November 21, 2020 | Verified Review
Staff is very professional and personable!
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Patient Review 312
3.5 out of 5 stars
Reviewed on November 19, 2020 | Verified Review
Dr. Nielson is friendly, but I am a new patient that provided your office with my past medical records. I have had 2 appointments with Dr. Nielson and she still has not reviewed my past medical records. I wish that she had so that she could compare my past bone density to the test she just ordered for me. Also so she could know whether my past pap was suffiencient. Also she asked me whether I had tetanus shot and other vacines. All of that info is in the medical records that I emailed to your office, but she said that the records are likely printed and on her desk, but that she has not had time to read them. That doesn't give me confidence.
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Patient Review 313
4.5 out of 5 stars
Reviewed on November 15, 2020 | Verified Review
Dr Nielsen listens and is very approachable.
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Patient Review 314
5 out of 5 stars
Reviewed on November 08, 2020 | Verified Review
Easy access, pleasant staff and love my physician
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Patient Review 315
5 out of 5 stars
Reviewed on November 04, 2020 | Verified Review
Staff is awesome, close to home, no over booking
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Patient Review 316
5 out of 5 stars
Reviewed on October 29, 2020 | Verified Review
I was able to do a telephone visit with Dr. Neilsen. It was convenient and answered my questions.
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Patient Review 317
0 out of 5 stars
Reviewed on October 29, 2020 | Verified Review
The prescription medicine the doctor gave me made my throat more and more irritated. I had a headache for 24 hours. It took only a day and a half to take such a terrible effect. I stopped taking it now, but the severe headache still made me feel painful.
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Patient Review 318
5 out of 5 stars
Reviewed on October 17, 2020 | Verified Review
Clean. Professional. Medical staff saw me timely. Thorough.
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Patient Review 319
5 out of 5 stars
Reviewed on October 14, 2020 | Verified Review
Dr. Nielsen is very caring and understanding. She takes her time with each patient in order to fully treat them.
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Patient Review 320
5 out of 5 stars
Reviewed on October 11, 2020 | Verified Review
On time for appointments, clean, friendly, and good listeners.
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Patient Review 321
5 out of 5 stars
Reviewed on October 04, 2020 | Verified Review
Dr Nielsen and the office staff
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Patient Review 322
5 out of 5 stars
Reviewed on October 01, 2020 | Verified Review
Comfortable, friendly, professional and thoroughness of Dr. Denton, Christy and staff.
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Patient Review 323
5 out of 5 stars
Reviewed on September 30, 2020 | Verified Review
Very helpful and courteous. Appointments are always on time.
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Patient Review 324
5 out of 5 stars
Reviewed on September 28, 2020 | Verified Review
I have no complaints! Facility and staff are beyond reproach
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Patient Review 325
5 out of 5 stars
Reviewed on September 21, 2020 | Verified Review
Love the Dtr & everyone has been very nice
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Patient Review 326
5 out of 5 stars
Reviewed on September 14, 2020 | Verified Review
Depending on the urgency, I am able to get an appointment quickly. Dr. Nielson listens and take the time needed to address your needs.
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Patient Review 327
5 out of 5 stars
Reviewed on September 10, 2020 | Verified Review
They are thorough and follow through with anticipated needs.
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Patient Review 328
4.5 out of 5 stars
Reviewed on September 09, 2020 | Verified Review
Dr Neilsen
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Patient Review 329
5 out of 5 stars
Reviewed on September 08, 2020 | Verified Review
Dr. Heather Denton Nielsen is personable and caring. Her bedside manner is great and if talking with a friend.
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Patient Review 330
5 out of 5 stars
Reviewed on September 03, 2020 | Verified Review
Near where I live and DR Nielsen is great!
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Patient Review 331
2.5 out of 5 stars
Reviewed on September 01, 2020 | Verified Review
We just have not made a good connection with our doctor. We don't feel like she respects our decision as grown, informed adults on certain thngs.
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Patient Review 332
5 out of 5 stars
Reviewed on August 31, 2020 | Verified Review
They are prompt and very polite
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Patient Review 333
4 out of 5 stars
Reviewed on August 31, 2020 | Verified Review
Not being charged A co-payment for a “welcome visit” when having a physical that is paid in full by my insurance.
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Patient Review 334
5 out of 5 stars
Reviewed on August 28, 2020 | Verified Review
Clean. Courteous. Efficient
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Patient Review 335
4 out of 5 stars
Reviewed on August 27, 2020 | Verified Review
Allow doctors to approve medical cannabis.
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Patient Review 336
5 out of 5 stars
Reviewed on August 27, 2020 | Verified Review
The doctors and nursing staff are great, I formative and kind. Making appointments are easy and they are very accommodating.
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Patient Review 337
4.5 out of 5 stars
Reviewed on August 23, 2020 | Verified Review
Convenient and Doctor Nielsen
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Patient Review 338
5 out of 5 stars
Reviewed on August 22, 2020 | Verified Review
Very pleasant staff, cleanliness is great and the efficiency with check in/check out definitely cuts down the time spent sitting around.
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Patient Review 339
5 out of 5 stars
Reviewed on August 21, 2020 | Verified Review
Vey Efficient, friendly and they know there care - period!
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Patient Review 340
4 out of 5 stars
Reviewed on August 14, 2020 | Verified Review
When you call to set up an appointment or ask a question you sometimes do t get a call back. It is very annoying
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Patient Review 341
5 out of 5 stars
Reviewed on August 13, 2020 | Verified Review
Very Friendly
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Patient Review 342
5 out of 5 stars
Reviewed on August 06, 2020 | Verified Review
The genuine care and concern.
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Patient Review 343
1 out of 5 stars
Reviewed on August 06, 2020 | Verified Review
The receptionist was unfriendly when I asked her a question about a form. My mammogram results have not been uploaded since 2018. The doctor seemed irritated when I expressed my concern about my files.
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Patient Review 344
5 out of 5 stars
Reviewed on July 27, 2020 | Verified Review
Staff is friendly
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Patient Review 345
5 out of 5 stars
Reviewed on July 27, 2020 | Verified Review
Dr. Neilsen is wonderful, thorough, attentive extremely professional
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Patient Review 346
5 out of 5 stars
Reviewed on July 27, 2020 | Verified Review
Friendliness and caring
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Patient Review 347
5 out of 5 stars
Reviewed on July 25, 2020 | Verified Review
Ritual appointments
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Patient Review 348
5 out of 5 stars
Reviewed on July 25, 2020 | Verified Review
Dr. Nielsen is fabulous!
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Patient Review 349
5 out of 5 stars
Reviewed on July 24, 2020 | Verified Review
I love Dr. Neilsen! She's awesome all around. Her M.A., Christie is terrific and the office staff are great.
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Patient Review 350
5 out of 5 stars
Reviewed on July 24, 2020 | Verified Review
Efficiency
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Patient Review 351
4.5 out of 5 stars
Reviewed on July 23, 2020 | Verified Review
Dr. Heather Denton!
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Patient Review 352
5 out of 5 stars
Reviewed on July 23, 2020 | Verified Review
Love Dr. Neilson! Staff is always on top of things and so friendly.
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Patient Review 353
5 out of 5 stars
Reviewed on July 22, 2020 | Verified Review
Awesome doctors, staff, cleanliness of waiting room, & I never wait too long.
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Patient Review 354
5 out of 5 stars
Reviewed on July 22, 2020 | Verified Review
Dr Newsom is very good. She listens well and explains thoroughly. Marla Capes is also very good for the same reasons.
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Patient Review 355
5 out of 5 stars
Reviewed on July 19, 2020 | Verified Review
Efficient and very attentive/caring...Doctor Nielsen is the best...
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Patient Review 356
5 out of 5 stars
Reviewed on July 17, 2020 | Verified Review
It was a beautiful setting. I wasn???t there long enough to get to know the people but everyone I saw was nice and accommodating.
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Patient Review 357
5 out of 5 stars
Reviewed on July 10, 2020 | Verified Review
Friendly, professional & good atmosphere
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Patient Review 358
5 out of 5 stars
Reviewed on July 04, 2020 | Verified Review
ease of use
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Patient Review 359
5 out of 5 stars
Reviewed on July 02, 2020 | Verified Review
Office staff is friendly and helpful. Dr. Nielsen is thorough and doesn’t make you feel rushed.
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Patient Review 360
5 out of 5 stars
Reviewed on June 28, 2020 | Verified Review
Everything.
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Patient Review 361
5 out of 5 stars
Reviewed on June 18, 2020 | Verified Review
Clean and staff is caring.
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Patient Review 362
5 out of 5 stars
Reviewed on June 11, 2020 | Verified Review
Always friendly and caring
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Patient Review 363
5 out of 5 stars
Reviewed on June 07, 2020 | Verified Review
Friendly staff.and Dr. Nielsen is very knowledgeable and proactive.
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Patient Review 364
5 out of 5 stars
Reviewed on May 29, 2020 | Verified Review
Personable, professional and excellent staff. Dr Denton is awesome.
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Patient Review 365
5 out of 5 stars
Reviewed on May 28, 2020 | Verified Review
The entire staff at this location is amazing. I switched to Dr Denton a couple of years ago and I've spoken so highly my husband will switch to her on his next visit. She thinks outside the box and is very open to conversation with any & all questions.
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Patient Review 366
5 out of 5 stars
Reviewed on May 23, 2020 | Verified Review
Friendly, professional staff. Caring physicians that display knowledge and expertise in specialty/sub specialty. Convenient hours and locations plus added bonus of telemedicine. During coronavirus pandemic, this capability is important for me.
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Patient Review 367
5 out of 5 stars
Reviewed on May 21, 2020 | Verified Review
Very knowledgeable and friendly
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Patient Review 368
5 out of 5 stars
Reviewed on May 10, 2020 | Verified Review
The Dr listens to me and we discuss the plan going forward.
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Patient Review 369
5 out of 5 stars
Reviewed on March 28, 2020 | Verified Review
That I was able to get in to see the doctor the same day I called.
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Patient Review 370
5 out of 5 stars
Reviewed on March 18, 2020 | Verified Review
I love Dr. Denton! She’s awesome and so informative. Thank you so much for all you do!
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Patient Review 371
5 out of 5 stars
Reviewed on March 17, 2020 | Verified Review
Everyone is nice and courteous and I've never had to wait an inordinate amount of time. My last couple of visits I have been in and out in 20-30 minutes. Yay!
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Patient Review 372
4 out of 5 stars
Reviewed on March 15, 2020 | Verified Review
Check out was very disorganized
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Patient Review 373
5 out of 5 stars
Reviewed on March 12, 2020 | Verified Review
people the care, efficiency
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Patient Review 374
5 out of 5 stars
Reviewed on March 11, 2020 | Verified Review
Convenient, Efficient & friendly staff
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Patient Review 375
5 out of 5 stars
Reviewed on March 05, 2020 | Verified Review
Dr Nielsen is awesome. The staff is friendly and very accommodating.
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Patient Review 376
5 out of 5 stars
Reviewed on March 04, 2020 | Verified Review
Always gets me in fast, always returns my phone calls and the staff and Doctor are great!
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Patient Review 377
5 out of 5 stars
Reviewed on March 04, 2020 | Verified Review
Communication
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Patient Review 378
5 out of 5 stars
Reviewed on March 04, 2020 | Verified Review
My husband and I both see Doctors at the WGV Baptist Primary Care. We love the convenient location and the kind and personable Doctors who take their time to get to know you. Love the staff!
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Patient Review 379
5 out of 5 stars
Reviewed on March 02, 2020 | Verified Review
Doctors and staff are great..I never feel rushed.I was so glad to get a same day appointment!
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Patient Review 380
4 out of 5 stars
Reviewed on February 25, 2020 | Verified Review
Your telephone system is a problem in that it is not user friendly. After not getting our multiple calls answered we actually stopped in to get an appointment. Once you get in everything is good.
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Patient Review 381
5 out of 5 stars
Reviewed on February 24, 2020 | Verified Review
Attentive and thorough staff. Clean office. Easily made appointments .
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Patient Review 382
5 out of 5 stars
Reviewed on February 19, 2020 | Verified Review
It is a great place with a great team and great doctors. I can highly recommend this office to everyone .
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Patient Review 383
5 out of 5 stars
Reviewed on February 19, 2020 | Verified Review
Courtesy, professional and definitely care is wonderful
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Patient Review 384
5 out of 5 stars
Reviewed on February 14, 2020 | Verified Review
Ability to get same day appointments for sudden concerning illness. Genuine care of office staff, especially Christy, Dr. Nielsen's PA. And then ESPECIALLY for Dr. Heather Nielsen. What a caring, empathetic, knowledgeable physician. Best primary doctor I've ever had.
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Patient Review 385
5 out of 5 stars
Reviewed on February 13, 2020 | Verified Review
Very polite and professional
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Patient Review 386
5 out of 5 stars
Reviewed on January 31, 2020 | Verified Review
Everyone was very helpful.
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Patient Review 387
5 out of 5 stars
Reviewed on January 28, 2020 | Verified Review
Friendly, efficient & very professional. I also like the fairly easy access from where I live.
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Patient Review 388
5 out of 5 stars
Reviewed on January 27, 2020 | Verified Review
Everyone is so nice and friendly
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Patient Review 389
5 out of 5 stars
Reviewed on January 24, 2020 | Verified Review
The kindness of staff. Very efficient
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Patient Review 390
5 out of 5 stars
Reviewed on January 21, 2020 | Verified Review
The people are friendly and the waits are not lengthy.
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Patient Review 391
5 out of 5 stars
Reviewed on January 21, 2020 | Verified Review
Professional, clean and on time.
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Patient Review 392
5 out of 5 stars
Reviewed on January 19, 2020 | Verified Review
Friendly and cordial attitude. Excellent response time on request for prescription refills. Ease of scheduling appointments.
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Patient Review 393
5 out of 5 stars
Reviewed on January 17, 2020 | Verified Review
Every staff member whom I have met has been very nice and caring. The office is always nicely decorated for each seasonal holiday. On my most recent visit, I was pleased to see that a few popular magazines (besides medical and real estate brochures) were added to the waiting room. I enjoy looking through popular ladies' magazines while waiting to see my doctor.
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Patient Review 394
5 out of 5 stars
Reviewed on January 08, 2020 | Verified Review
Efficiency of the staff. The only problem I have is the automated answering service. If you need to speak to the appointment desk the option you take is unclear.
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Patient Review 395
0 out of 5 stars
Reviewed on January 03, 2020 | Verified Review
Unlike all other doctor offices I have ever dealt with this office does not have a real person answering there phone. All you get is an outdated voice message telling you which button to push so you can leave a message for someone that doesn't call you back. After going to Urgent Care their system for a follow up appointment is to call the morning of the day you want to be seen. I have never heard of that before. I needed medication on a Friday afternoon before the weekend set in and couldn't reach anyone. When I finally did I was told to leave a message and transferred to a message machine. If I ever got through to them it was suggested I call Urgent Care. Why bother having a primary care doctor!