5
Excellent and lovely staff- most helpful and courteous and friendly-
Terry Hayes, MD
5
The staff was friendly and professional.
Terry Hayes, MD
5
Dr Hayes wa svery nice, so was ereryone else that worked there
Terry Hayes, MD
5
Everyone is friendly, office is clean, plenty of parking.
Terry Hayes, MD
5
I like everything!
Terry Hayes, MD
5
Don't have to wait long.
Terry Hayes, MD
5
Location mostly. Dr. Arcon definitely knows her stuff. Very happy with her.
Terry Hayes, MD
5
I got in the very day
Terry Hayes, MD
4
It was my first visit and I was treated with respect but I'm not sure I like the way things are done. I also don't like that even if I have a request for blood tests from another Dr . associated with Baptist I can't get the tests done at your facility. I asked if I could be assigned to the PA and was told not really. How is she going to get familiar with your office if she never is allowed to see patients on her own? I don't know if this has anything to do with Florida law or is just the policies of Baptist.
Terry Hayes, MD
5
Friendliness, ease of getting appointments, short wait time to see Doctor.
Terry Hayes, MD
5
Ease in getting an appointment, friendly staff, great location.
Terry Hayes, MD
5
Dr. Hayes, his staff and the front office staffs. Always caring and helpful.
Terry Hayes, MD
5
friendly
Terry Hayes, MD
5
Friendliness of staff and Dr.
Terry Hayes, MD
5
Ask if people care if they see any other doctor if asking for visit like a physical
Terry Hayes, MD
5
Excellent, professional service
Terry Hayes, MD
5
Well run.
Terry Hayes, MD
5
friendly staff
Terry Hayes, MD
5
I like the feeling I get when I arrive that the front desk, reception Assistants are so courteous, professional and most of all they remember me! From the staff, nurses and doctors I feel they care and will see that I get the best of care. Thank you so much for this office.
Terry Hayes, MD
5
The people are very professional and efficient. They are exceptionally friendly and helpful in their caring for patient needs. They take a lot of anxiety away from any medical caused visit.
Terry Hayes, MD
5
Ease of signing in and how effecient the personnel are, short waiting time to see the Doctor.
Terry Hayes, MD
5
Easy in-easy out. All employees are very open and welcoming.
Terry Hayes, MD
5
Organized, friendly, and helpful. Able to see me when I am sick.
Terry Hayes, MD
5
I like that I'm quickly greeted after signing in, and my information is handled efficiently. I'm usually not waiting long when I'm called back for vitals and put into a room. Everyone has always been pleasant. Dr. Hayes is to the point. I feel like he listens and still gets me in and out in a timely manner. When I make appointments I feel like they are the nicest people. Even when I'm not feeling well and a little discombobulated, they are patient with me. I also appreciate that there are xrays and blood draws on site. All the way around I like my doctor's office.
Terry Hayes, MD
5
Friendly
Terry Hayes, MD
5
Quick service and good customer service
Terry Hayes, MD
5
Effeiciant
Terry Hayes, MD
5
Wonderful physicians and staff!!
Terry Hayes, MD
5
The facility is clean and prepared to protect those whose medical conditions are jeopardize due to things such as the flu epidemic. ( the face mask, tissue and hand sanitizer was great for all-even saw one clerk with Lysol spray) I was prepared to sign in and leave my cell phone number and wait in the car til they called me back for my appt.) That was not needed as they had plan ahead. The professionalism of everyone from the front desk receptionist(Sue) setting up my appt. that morning (very timely) to the X-ray tech. The nursing assistant(Nora) and Nurse (Cindy) and Dr. Hayes as always did a great job. I was very please with the prompt service by Dr. Hayes and staff. Thank you for helping me feel better.
Terry Hayes, MD
5
The ambiance and staff. Some have been there more than 20 years. I see Dr. Hayes every 3 months, and have for more than 5 years. He's great.
Terry Hayes, MD
5
Very friendly staff, always very clean facility.
Terry Hayes, MD
5
Staff is very nice
Terry Hayes, MD
5
The great people from Dr Hayes across the board
Terry Hayes, MD
5
Everyone is so personal, and very caring and I know without a doubt the Best of the Best Works there and makes me feel like number one always ! Thanks again !
Terry Hayes, MD
5
The staff workers are very kind and compassionate. They always have time for my questions with no rush.
Terry Hayes, MD
5
Staff is friendly and helpful. Prompt appointments.
Terry Hayes, MD
5
Overall, positive experience.
Terry Hayes, MD
5
Very knowledgeable doctor
Terry Hayes, MD
5
Professional doctors, nurses and staff. Very efficient.
Terry Hayes, MD
4
Friendly staff
Terry Hayes, MD
5
I didn't have to wait before I was called into my appointment. I also was taken right away for lab work.
Terry Hayes, MD
5
Everyone is Friendly!
Terry Hayes, MD
5
What's not to love? I've been going to this office with the same doctor and nurse for almost 20 years. When I'm only in for a checkup to very sick they take care of me and listen to my concerns and answer all my questions. I know they will take care of me. I drive a long way for Jacksonville to continue to go to this office no matter where I move. I am always greated by name with no chart in hand. Thank you
Terry Hayes, MD
5
No waiting and a knowledable physican...
Terry Hayes, MD
5
You take good care of your patients.
Terry Hayes, MD
5
Every one is very welcoming, helpful, values your time.
Terry Hayes, MD
5
Nothing. Good job
Terry Hayes, MD
5
Staff is very nice.
Terry Hayes, MD
3
How about having people at the front desk be friendly and welcoming! Most people coming to your office have some type of concern, that's why they're seeing a Dr. ! A smiling face and an attitude that reflects you understand I'm here for a reason. Nit the attitude it's a job. When I went into my appointment there were 3 women at a desk eating a big ole bag of chips !! Imagine that! Yep My Dr I like .. the office personnel.. eh!! I just wish my Dr had a small office where your not just a part of the herd!!!
Terry Hayes, MD
5
Friendly competent people
Terry Hayes, MD
5
The staff was kind and professional.
Terry Hayes, MD
5
Everyone is very friendly and has been working there for a long time. That reflects on a business when they have the same employees for years. I Like that the Dr.'s are not "pill pushers" like I've see in the past. You can get all your lab's done there except the mammogram.
Terry Hayes, MD
5
KEEPING APPOINTMENTS ON TIME
Terry Hayes, MD
5
Friendly and concerned of your needs.
Terry Hayes, MD
5
People who care!
Terry Hayes, MD
5
Very friendly, Never have to wait long. Everybody has there act together!!!! Love my doctor and staff there the best
Terry Hayes, MD
5
Good & friendly communication with staff. Quickly seen upon arrival
Terry Hayes, MD
5
Great staff!
Terry Hayes, MD
5
Everything went fine. Wait was a little longer than desired but the docs are busy right now so I understand. Appreciate the masks that are out due to the flu bug. Everyone was friendly as usual especially for a Monday. Thanks again for the stellar service....
Terry Hayes, MD
5
Dr. Terry Hayes is the BEST!
Terry Hayes, MD
4
Efficient facility. Dr seemed to be a little pre-occupied.
Terry Hayes, MD
5
Everyone is always pleasant. When I need an appointment I can be seen within 24-48 hours. Very happy with your service.
Terry Hayes, MD
5
Friendly front office staff and nurses.
Terry Hayes, MD
5
Friendly staff and no long wait time.
Terry Hayes, MD
5
Clean, professional, courteous, manners.
Terry Hayes, MD
5
We have been coming to your office since 2000 and have always been well taken care of.
Terry Hayes, MD
5
The staff members are always professional, friendly, courteous, and knowledgeable. I like that I don't have a long wait time after I arrive to see the doctor. The office is clean and inviting.
Terry Hayes, MD
5
Convenience and staff.
Terry Hayes, MD
5
Great beside manner and on time with apportionments
Terry Hayes, MD
5
Every one on the staff is very friendly , helpful and competent!
Terry Hayes, MD
5
Friendly staff in and quick service
Terry Hayes, MD
5
Every thing very professional staff and great Doctors!
Terry Hayes, MD
4
Wait time could be improved
Terry Hayes, MD
5
It's easy to get in when you have an acute problem and the professionalism of the staff is exceptional.
Terry Hayes, MD
5
Efficient
Terry Hayes, MD
5
Very friendly staff. Prompt. My children go to Dr's Hartley and France and they are amazing
Terry Hayes, MD
5
Great doctors,nurses and staff that will always try to get you in when you are to sick till next day
Terry Hayes, MD
5
Friendly staff. Very efficient process. They are very courteous of your time.
Terry Hayes, MD
5
The promo and courteous service I received when I walked through the door
Terry Hayes, MD
5
Great staff. Good doctors. Excellent care. I have been with them for 15 years.
Terry Hayes, MD
5
Timely, Excellent service! Dr Hayes has been my doctor for years and he's always right! He is a great physician!
Terry Hayes, MD
5
Doctor Hayes and his staff is amazing.
Terry Hayes, MD
5
The staff. Nora and Dr. Hayes.
Terry Hayes, MD
4
Efficency
Terry Hayes, MD
5
Staff are friendly and very professional
Terry Hayes, MD
5
always great service and people, great doctor and staff.
Terry Hayes, MD
5
Every thing, I love the people
Terry Hayes, MD
5
The staff is courteous and responsive. Dr. Hayes is very professional, competent and supportive.
Terry Hayes, MD
5
Very clean. Very professional and friendly staff.
Terry Hayes, MD
4
Fairly quick to get an appointment. Short wait time -- at least with my doctor. So convenient having x-ray, blood lab, bone density, etc., available in same office!
Terry Hayes, MD
4
Cleanliness, organization, prompt appt., professional staff
Terry Hayes, MD
5
I like DR Hayes
Terry Hayes, MD
5
Friendly and helpful staff.
Terry Hayes, MD
5
I have been a patient at this office beginning in 1988, until I transferred to the Naval Hospital at NASJAX. In 2010, I returned to Mandarin South and Dr. Hayes upon being Medicare eligible and could no longer remain at Navy Jax. In all of these years, I have always been treated professionally and politely by the excellent Mandarin staff.
Terry Hayes, MD
5
No complaints.
Terry Hayes, MD
5
The staff is very friendly
Terry Hayes, MD
5
I feel comfortable there , been going to dr Hayes for 20 years . Hes the best doctor . Receptionist always greet me .
Terry Hayes, MD
5
Love Dr Hayes! Best Doc ever!
Terry Hayes, MD
5
Comfortable
Terry Hayes, MD
5
Everybody was kind, thoughtful, and attentive, from front office staff, to nurses, to my doctor.
Terry Hayes, MD
5
Short wait -only about ten minutes after appt. time. Great doctor -very thorough (Dr. Hayes)
Terry Hayes, MD
5
Professional, friendly personnel and clean.
Terry Hayes, MD
5
This has been my doctor's office for years. I trust the people here.
Terry Hayes, MD
5
they are very friendly and the Doctor is very through and is concerned about my issues.
Terry Hayes, MD
5
Friendly and professional staff.
Terry Hayes, MD
5
Convenience.
Terry Hayes, MD
5
Friendly staff. They always do their best to get me scheduled timely and always have my health and well-being in mind. I truly appreciate their care and support. Thank you.
Terry Hayes, MD
5
Staff and Drs are amazing
Terry Hayes, MD
5
Way too much wait time. One of the main reasons that I use this facility is the efficiency of how it operates. This time I had to wait 30 minutes past my appointment time to be called then wait on a long slow line for blood work.
Terry Hayes, MD
5
Easy to get an appointment. Everyone is friendly
Terry Hayes, MD
5
Doctors, office staff, location
Terry Hayes, MD
5
Freindly staff
Terry Hayes, MD
5
Friendly professional personnel. On time service.
Terry Hayes, MD
3
Everyone is Friendly and Competent
Terry Hayes, MD
5
Everyone was very professional and helpful and friendly!
Terry Hayes, MD
5
I have been going to Baptist South clinic for 17 years, I go more often as I age. My Dr Hayes has been my Dr for most of the years and his 2 nurses Cindy & Nora, have care and encouraged me. I suggest anyone who is looking for a new Doctor, Mandarin South Baptist Clinic, is a STAR. I'm so lucky to have the services of the office, tecnical staff and appointment Staff!
Terry Hayes, MD
5
Nice people
Terry Hayes, MD
5
The doctors are there to serve you and have your best interest in mind.
Terry Hayes, MD
5
Always very courteous. Always prompt on appointment
Terry Hayes, MD
5
prompt with appointments and scheduling
Terry Hayes, MD
5
Dr Hayes and Nora have given me and my family excellent medical care for years. I am also grateful for the entire staff they are all great
Terry Hayes, MD
5
The quality of care provided by Dr. Hayes and his nurses.
Terry Hayes, MD
5
All of the employees are so nice to me!!! They go out of their way to make me comfortable! Love all of the Seasonal decorations!!! Dr. Hayes is a great Doctor, as well as,all of his Staff!!
Terry Hayes, MD
5
Friendly, efficient and accommodating !
Terry Hayes, MD
5
Love the doctors, nurses and admin. Have been coming here for almost 20 years. Very compassionate.
Terry Hayes, MD
5
They always get me quickly, the staff is always friendly and I love my Dr.
Terry Hayes, MD
5
friendly and helpful staff
Terry Hayes, MD
5
Love Dr. Hayes and his nurse Nora.
Terry Hayes, MD
5
The staff is friendly. I like my doctor and nurse.
Terry Hayes, MD
5
Same doctor for many years, Dr. Hayes and same nurse who remembers me when I come in. Staff is always polite and attentive. On a scale of 1 to 10 they are all a 10.
Terry Hayes, MD
5
Friendly and professional staff. They are quick to try and fit you in to see your doctor when you're not feeling well. Short wait times for your Physcian
Terry Hayes, MD
5
All good
Terry Hayes, MD
5
Pleasant and clean atmosphere. Professional and friendly staff. I am confident in my physician's care.
Terry Hayes, MD
5
Friendly and efficient service
Terry Hayes, MD
5
Friendly and the receptionist usually knows who I am
Terry Hayes, MD
5
Everyone!
Terry Hayes, MD
5
Dr Hayes is punctual and knowlegable. Support staff of is friendly and efficient.
Terry Hayes, MD
4
Everyone is very friendly and helpful.
Terry Hayes, MD
5
It was clean and well run. The staff were very personable and helpful.
Terry Hayes, MD
5
Personnel
Terry Hayes, MD
5
Location, availability
Terry Hayes, MD
5
Great Doctors and staff
Terry Hayes, MD
5
Office has friendly and caring atmosphere. I was very relieved that I was able to have an Ex Ray done and read immediately on site. I have been coming to Dr Hayes For almost four years and am very confident of his understanding of my medical Needs. Thank you Dr Hayes and staff for all you do for your patients. God bless!
Terry Hayes, MD
5
THE DOCTORS AND THE PERSONAL ARE VERY GOOD.AND VERY PROFESSIONAL. THANK YOU.
Terry Hayes, MD
5
I have been going to the same Doctor (Dr. Hayes) for a lot of years and really like him. The staff that I deal with for everything is very good and very nice to all people. I just really like this Doctor and office.
Terry Hayes, MD
5
Great service
Terry Hayes, MD
5
Dr. Hayes is great
Terry Hayes, MD
5
I have confidence that I'm getting excellent care and EVERYONE is very nice.
Terry Hayes, MD
5
People are friendly and efficient
Terry Hayes, MD
5
Easy.to contact, readily.responding to inquiries.
Terry Hayes, MD
4
I'm afraid nothing much can be done about the location, but that's the worst this. Getting in and out at certain times of the day is impossible.
Terry Hayes, MD
5
Friendly and professional staff
Terry Hayes, MD
5
I really like my physician, Dr. Terry Hayes, and have told him he is not allowed to retire. He is always practical, kind and helpful. I also like his nurse who is always friendly. In fact, the entire staff is cordial and ready to be of assistance.
Terry Hayes, MD
5
Everyone is truly nice. We like the staff and of course our doctor very much
Terry Hayes, MD
5
Appointment times are kept and met with regularity.
Terry Hayes, MD
5
I’m able to see a health professional on short notice. You are located near my home.
Terry Hayes, MD
5
awesome
Terry Hayes, MD
5
Everything!!!!!!!!!!!!!!!!!!!
Terry Hayes, MD
5
The staff was extremely professional and well versed and knowledge. It was my first visit to this facility as my insurance changed and I selected this as my new Primary Care. It was a blessing to feel comfortable right from the start.
Terry Hayes, MD
5
everything!
Terry Hayes, MD
5
Most everyone is very friendly and welcoming to the patients. One lady at the front desk has NEVER been friendly to me nor my wife when she was a patient, but would spend her time with a few other people who were there. This made her attitude toward us very obvious. Other than her, the rest of the staff is very helpful.
Terry Hayes, MD
5
The entire staff is always professional and friendly. It sets the right kind of atmosphere. My Doctor is great but most importantly understanding. Thanks for all the hard work.
Terry Hayes, MD
5
Doctor, staff are professional and nice.
Terry Hayes, MD
4
When I gave blood a week prior to this appointment, I waited 20 minutes before I was called in. My blood work appointment was at 7:30 and I was not seen until 7:50. A waste of my time and not very professional.
Terry Hayes, MD
5
My visit was quick and to the point, I had the flu got in and out.
Terry Hayes, MD
5
ability to see my doctor.
Terry Hayes, MD
5
The woman that makes appointments on the phone is the best. she is very sweet and always gets me in to see the Doctor as soon as possible. I really like my Dr. also.. Dr. Terry Hayes. He listens to what is wrong and always makes me feel better. my husband went to your practice for the first time today, actually.
Terry Hayes, MD
5
It's easy to get an appointment, the nurse calls you back in a timely manner, the staff is very friendly, wait time is usually minimal,
Terry Hayes, MD
5
I liked Doctor Hayes. The supporting staff was genial and attentive.
Terry Hayes, MD
5
Doctor Hayes, staff, timely appointment.
Terry Hayes, MD
5
We've been patients of Dr. Hayes for almost 20 years and have found him to be a very good doctor. We know we'll get excellent and correct care.
Terry Hayes, MD
5
From the time you walk in the door until you walk out the door you feel welcome. The receptionist is friendly, is knowledgeable and friendly. Dr. Hayes’ nurse is wonderful. She is interested in what you are doing and how you’ve been. Makes one feel like we are friends.
Terry Hayes, MD
5
The doctors see you at your scheduled appointment time, you don't have to wait up to an hour after your appointment time to be seen like in other doctors offices. I like my doctor's manners. He is direct to the point and doesn't sugar coat anything. He sent you to get test and tells you what he is looing for not the answer of lets wait and see how the test comes out.
Terry Hayes, MD
5
Close to my home.
Terry Hayes, MD
5
I like the efficiency and friendliness of the staff.
Terry Hayes, MD
5
Professionalism, efficiency, courteous, friendly
Terry Hayes, MD
5
Love the staff. Love Dr. Hayes.
Terry Hayes, MD
5
The receptionist are so friendly and nice.. so is Cindy Dr Hayes nurse... Dr Hayes always gets me in and out.... on point with a diagnosis....
Terry Hayes, MD
4
Make waiting time to see the doctor shorter - I waited 45 min. recently !
Terry Hayes, MD
5
Convenient, people seem like they like being there, professional team.
Terry Hayes, MD
5
Dr. Hayes, Nora, Dr.B are all great. Appt staff are great as well
Terry Hayes, MD
5
Staff are really friendly and helpful
Terry Hayes, MD
5
Always easy to get an appointment. Everyone in the office is friendly and helpful. Great doctors!
Terry Hayes, MD
5
Been going there for years, Dr. Hayes is very good and the staff is truly caring and concerned about their patience
Terry Hayes, MD
3
I'm not disappointed. Unless asked, I don't make recommendations. You serve me very well, but then my needs are simple. Am seldom sick, usually only see my Primary Doc for annual physicals, etc.
Terry Hayes, MD
5
Friendly, no long waiting time, excellent doctors
Terry Hayes, MD
5
I like the staff at the front desk because when they talk to you, their voice has the kind of inflection that makes you feel like a person and not a number. I like Dr. Terry Hayes and his assistant. Dr. Hayes' assistant is very nice and has a good personality. Dr. Hayes makes me feel comfortable and he takes time to listen to me because later, at the patient portal, I can see his notes of my visit and the statements I make to him regarding the reason for my visit and answers to questions that he asks me. He is thorough in the types of questions he asks.
Terry Hayes, MD
5
friendly staff, efficient operations
Terry Hayes, MD
5
good service
Terry Hayes, MD
5
Very efficient.
Terry Hayes, MD
5
Fast and friendly! Never feel rushed if I have questions
Terry Hayes, MD
5
Easy access, appointment went right on time
Terry Hayes, MD
5
Clean, friendly and professional
Terry Hayes, MD
4
Once a problem is identified, expedite its correction, especially if the patient is in pain.
Terry Hayes, MD
5
Been a patient there for 22 yrs. Staff and doctors treat me with caring attitudes which is very important when your sick. And even more when your healthy and they give you an atta boy. Great from blood work and X-ray folks to docs. Thanks for always being there when we need a quick appointment too.
Terry Hayes, MD
5
I like my primary care physician.
Terry Hayes, MD
5
This last visit was very efficient and quick.
Terry Hayes, MD
5
The staff is friendly from the front desk to the appointment desks to the nurses Especially Cindy and Nora Dr Hayes nurses. Dr Hayes has been a good dr to me for 20 years.
Terry Hayes, MD
5
The office is very efficient. The nurses and Dr. Hayes are wonderful.
Terry Hayes, MD
5
Competent caring people
Terry Hayes, MD