Raphael Balbino, MD Office and Other Patient Information
Patient Reviews
All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
Reviews (80)
SORT BY
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Patient Review 1
5 out of 5 stars
Reviewed on March 23, 2022 | Verified Review
Excellent doctor (Balbino) Pleasant staff Generally, timely responses to questions
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Patient Review 2
5 out of 5 stars
Reviewed on March 23, 2022 | Verified Review
Doctor Balibino
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Patient Review 3
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
I am pleased with Dr. Balbino and his desire to treat us like a family.
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Patient Review 4
5 out of 5 stars
Reviewed on February 17, 2022 | Verified Review
On time , super kind , every sentence was attached word honey ,too kind
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Patient Review 5
5 out of 5 stars
Reviewed on February 15, 2022 | Verified Review
Friendly helpful and courteous staff.
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Patient Review 6
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Caring staff. Appointments are kept on time.
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Patient Review 7
5 out of 5 stars
Reviewed on January 29, 2022 | Verified Review
Dr Balbino and the whole concept. Also love Sherry!
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Patient Review 8
5 out of 5 stars
Reviewed on January 21, 2022 | Verified Review
Knowledgeable and willing to listen
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Patient Review 9
5 out of 5 stars
Reviewed on December 10, 2021 | Verified Review
Outstanding care. I never feel rushed. Easy to get an appointment. Excellent follow-through..
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Patient Review 10
5 out of 5 stars
Reviewed on December 10, 2021 | Verified Review
Everybody is very friendly & not very long to wait & most of the time we can get our Doctor. very easy to get a prescription for refill & most of all it is very close to me so that means I am very happy . Thank you for being so concerned for Patient
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Patient Review 11
5 out of 5 stars
Reviewed on December 10, 2021 | Verified Review
Everyone is very helpful and nice. They are very good at answering your questions. I always recommend Agewell to people.
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Patient Review 12
5 out of 5 stars
Reviewed on November 17, 2021 | Verified Review
Everything! Being greeted by someone who knows me; the pleasant manner of the assistants; having enough time to speak with Dr. Balbino about all my concerns.
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Patient Review 13
5 out of 5 stars
Reviewed on October 23, 2021 | Verified Review
AgeWell???s Memory Program is comprehensive and your staff offers extensive support. I sing your prayers to everyone I meet with senior family members. The front office staff is warm, patient and gracious.
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Patient Review 14
5 out of 5 stars
Reviewed on October 19, 2021 | Verified Review
I never feel rushed. Everyone is very pleasant from Shelly who greets each person to the specific staff you are seeing that day.
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Patient Review 15
5 out of 5 stars
Reviewed on October 06, 2021 | Verified Review
Very friendly and helpful and professional and knowledgeable staff
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Patient Review 16
5 out of 5 stars
Reviewed on September 09, 2021 | Verified Review
The staff knows me! Feels like the good ole days when my doctors knew my name! I like the feeling that every one in Age Well tries do to their very best.
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Patient Review 17
5 out of 5 stars
Reviewed on September 04, 2021 | Verified Review
Clean, safety measures in effect, staff is caring and VERY smart!
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Patient Review 18
5 out of 5 stars
Reviewed on August 27, 2021 | Verified Review
Never have any problem appointment worked good with them but I have one problem like my last one was . I came on time & then found out it is my once yearly Appt.But that I had no idea it was for that long appt. & had problem to prepaire the time to stay away that long & could not leave my Doggie that long. I believe special appt. like that patient should get a reminder for that that is all I have to say now
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Patient Review 19
5 out of 5 stars
Reviewed on August 21, 2021 | Verified Review
When you enter Age Well the reception is friendly yet professional. Although the wait time can be a little longer, it is no problem a the doctors do take the time necessary with each patient. Everyone is knowledgeable and efficient. If you need to call the office, you can be assured that you will get a return call.
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Patient Review 20
4.5 out of 5 stars
Reviewed on August 03, 2021 | Verified Review
They listen.
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Patient Review 21
5 out of 5 stars
Reviewed on August 01, 2021 | Verified Review
The compassion that they show the patient and the caregiver. This is not just the doctors but the office staff, nurses. Thank you for your kindness.
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Patient Review 22
5 out of 5 stars
Reviewed on July 21, 2021 | Verified Review
Front Desk works well. Medical care is excellent - both with knowledge, expertise and relational in a way that creates the space to listen and respond actively.
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Patient Review 23
4.5 out of 5 stars
Reviewed on July 20, 2021 | Verified Review
SPACIOUS, EVERYONE WEARS A MASK AND ARE FRIENDLY.
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Patient Review 24
5 out of 5 stars
Reviewed on July 19, 2021 | Verified Review
Dr Balbino Clean Never rushed New procedures for calls
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Patient Review 25
5 out of 5 stars
Reviewed on July 18, 2021 | Verified Review
Your people are always friendly and professional. They take time to listen to what you have to say.
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Patient Review 26
5 out of 5 stars
Reviewed on July 12, 2021 | Verified Review
La atenciv=n amable y puntual de sus funcionarios administrativos, paramv?dicos y el mv?dico es estupenda
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Patient Review 27
5 out of 5 stars
Reviewed on July 02, 2021 | Verified Review
Everyone was very helpful and friendly. A very organized and efficient office.
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Patient Review 28
5 out of 5 stars
Reviewed on July 02, 2021 | Verified Review
Excellent Medical and caring Medical assistants as well as administrative staff providing life care in a respectful and loving manner.
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Patient Review 29
4.5 out of 5 stars
Reviewed on June 30, 2021 | Verified Review
DR. BALBINO AND THE STAFF AT AGEWELL.
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Patient Review 30
5 out of 5 stars
Reviewed on April 30, 2021 | Verified Review
the friendly and caring attitude I especially like the new procedure for check-out.
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Patient Review 31
5 out of 5 stars
Reviewed on April 30, 2021 | Verified Review
SEPARATION FROM MAIN HOSPITAL CONGESTION, EASE OF PARKING, QUALITY OF SERVICE
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Patient Review 32
5 out of 5 stars
Reviewed on April 22, 2021 | Verified Review
The staff is kind, patient and understanding of the older adult needs.
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Patient Review 33
5 out of 5 stars
Reviewed on April 17, 2021 | Verified Review
Being able to see a doctor within a reasonable period of time. This week I had a question about a medication and I was able to have a nurse talk to me about.
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Patient Review 34
5 out of 5 stars
Reviewed on March 20, 2021 | Verified Review
Outstanding patient care. Staff is outstanding and always there to help.
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Patient Review 35
5 out of 5 stars
Reviewed on March 19, 2021 | Verified Review
Dr Balbino and staff. Check in window, ladies are very nice and professional.
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Patient Review 36
5 out of 5 stars
Reviewed on March 16, 2021 | Verified Review
Friendly staff, clean facilities, great doctor who listens.
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Patient Review 37
5 out of 5 stars
Reviewed on March 11, 2021 | Verified Review
I like the pleasant staff and the fact that they remember me when I go in.
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Patient Review 38
4 out of 5 stars
Reviewed on March 08, 2021 | Verified Review
Personable, timely service was given. My concern is specific information dissemination.
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Patient Review 39
5 out of 5 stars
Reviewed on March 04, 2021 | Verified Review
The thing I value the most is that my doctor takes time to listen to my issues and does an excellent job of explaining things to me. Carolyn Vanderhoff
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Patient Review 40
5 out of 5 stars
Reviewed on March 01, 2021 | Verified Review
Love Doctor Balbino, everyone is extremely helpful and knowledgeable. Thank you.
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Patient Review 41
5 out of 5 stars
Reviewed on February 25, 2021 | Verified Review
Pleasantness of all who work there. No waiting. Dr Balbino spent a very long time with me. Wonderful peace for us old folks!!
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Patient Review 42
5 out of 5 stars
Reviewed on February 23, 2021 | Verified Review
Caring
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Patient Review 43
5 out of 5 stars
Reviewed on February 18, 2021 | Verified Review
Everyone truly cares about me! Thank you!
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Patient Review 44
5 out of 5 stars
Reviewed on February 16, 2021 | Verified Review
The staff at Age Well knows their patients. It was a pleasure to have Shelly the receptionist greet me by name when I arrived but she did that for others also. Kendra was very personal and friendly with me as she took my vitals. Hannah was administered different test, such as a hearing test, a mental status test, etc and she was very clear and precise. Last but not least, I feel I am in good hands with Dr. Balbino! As I age, it is comforting to know that any changes in my health will be recognized. I want to be proactive in my health care, not reactive and I feel Age Well does that and more.
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Patient Review 45
5 out of 5 stars
Reviewed on February 12, 2021 | Verified Review
Very efficient caring staff, medical assistants, social workers and wonderful Dr. Balbino. I feel listened to and receive excellent advice and care.
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Patient Review 46
5 out of 5 stars
Reviewed on February 11, 2021 | Verified Review
The whole staff is so friendly and caring for its patients.
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Patient Review 47
5 out of 5 stars
Reviewed on February 02, 2021 | Verified Review
The staff recognizes me even though it has been a few months since I was last in.
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Patient Review 48
5 out of 5 stars
Reviewed on January 31, 2021 | Verified Review
Very accessible! Not crowded! Not in waiting room for a long period of time! Everyone is very nice and friendly and professional!!
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Patient Review 49
5 out of 5 stars
Reviewed on January 29, 2021 | Verified Review
Adhering to appointment times; knowing our history and listening.
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Patient Review 50
5 out of 5 stars
Reviewed on January 29, 2021 | Verified Review
Everyone is always very helpful. Answers our question so we understand them. I thank them .
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Patient Review 51
5 out of 5 stars
Reviewed on January 29, 2021 | Verified Review
I like the fact that Age Well seems to take the whole person concept into consideration. I like the doctors and the staff, both medical and administrative. The doctors listen to your concerns.
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Patient Review 52
4.5 out of 5 stars
Reviewed on January 26, 2021 | Verified Review
IT IS CLEAN AND BRIGHT. THE ACCESS IS ALSO GOOD FOR US.
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Patient Review 53
5 out of 5 stars
Reviewed on January 21, 2021 | Verified Review
Friendly......efficient
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Patient Review 54
4 out of 5 stars
Reviewed on January 21, 2021 | Verified Review
Improve response times to calls and messages left with medical assistants, nursing staff, etc. Often my wife and I need to place multiple calls before we get a callback. Not sure if there is the need for more staff, more nurses, more docs, or what? When I???m with Dr. Balbino, I feel heard and seen, but getting before him can be a real challenge. Is the issue the same at the Beach Office? We are almost equal distance to the two offices.
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Patient Review 55
0 out of 5 stars
Reviewed on January 19, 2021 | Verified Review
Communications between support staff and patients need a lot of improvement. Too many issues with appropriate follow-up. In person service is good. It is what happens after visits or should I say what does not happen is the problem.
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Patient Review 56
5 out of 5 stars
Reviewed on January 07, 2021 | Verified Review
I like the overall concept of Agewell.
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Patient Review 57
5 out of 5 stars
Reviewed on December 31, 2020 | Verified Review
Dr Balbino Louise and Pam Unrushed appointments Willingness to try alternative options
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Patient Review 58
5 out of 5 stars
Reviewed on December 27, 2020 | Verified Review
The individual attention and follow up. The kindness of the staff
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Patient Review 59
0 out of 5 stars
Reviewed on December 22, 2020 | Verified Review
Inconsistent medical provisions. Inconsistent insurance coverage.
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Patient Review 60
5 out of 5 stars
Reviewed on December 10, 2020 | Verified Review
Everyone is so kind and helpful. The facility itself is close to my home.
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Patient Review 61
5 out of 5 stars
Reviewed on December 10, 2020 | Verified Review
Caring staff
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Patient Review 62
5 out of 5 stars
Reviewed on December 10, 2020 | Verified Review
I just hope Dr. Balbino stays accessible as his career grows!
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Patient Review 63
5 out of 5 stars
Reviewed on December 03, 2020 | Verified Review
I trust Dr Balbino
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Patient Review 64
5 out of 5 stars
Reviewed on November 05, 2020 | Verified Review
The staff is very kind and thoughtful.
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Patient Review 65
5 out of 5 stars
Reviewed on November 05, 2020 | Verified Review
That place really is concerned about us older people
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Patient Review 66
5 out of 5 stars
Reviewed on October 24, 2020 | Verified Review
The people who work there are efficient, friendly and listen.
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Patient Review 67
5 out of 5 stars
Reviewed on October 23, 2020 | Verified Review
I like my doctor very much; he takes time to listen and explain. The staff is friendly and helpful.
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Patient Review 68
5 out of 5 stars
Reviewed on October 02, 2020 | Verified Review
great service in all respects.
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Patient Review 69
5 out of 5 stars
Reviewed on October 02, 2020 | Verified Review
Everyone is always very helpful, answer all our question. They give you A feeling of welcome, and do not make you feel rushed..
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Patient Review 70
4 out of 5 stars
Reviewed on September 26, 2020 | Verified Review
We love out Agewell family. Never any complaints EVER. Amazing staff and Dr Balbino is Amazing.
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Patient Review 71
5 out of 5 stars
Reviewed on July 18, 2020 | Verified Review
Dr Balbino and Kenya
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Patient Review 72
5 out of 5 stars
Reviewed on July 17, 2020 | Verified Review
Clean
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Patient Review 73
5 out of 5 stars
Reviewed on July 17, 2020 | Verified Review
Everything
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Patient Review 74
5 out of 5 stars
Reviewed on July 14, 2020 | Verified Review
Friendliness, efficiency of Drs and nurses.
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Patient Review 75
5 out of 5 stars
Reviewed on June 17, 2020 | Verified Review
Seen promptly, pleasant, efficient and informative service. Doctor takes time to answer questions and give feedback. Everyone is very caring.
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Patient Review 76
5 out of 5 stars
Reviewed on June 11, 2020 | Verified Review
the excellent care and the lovely people, especially Kenya andf Dr Balbino.
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Patient Review 77
5 out of 5 stars
Reviewed on June 11, 2020 | Verified Review
no waiting. appt was on time and saw Dr as scheduled and all questions answered!
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Patient Review 78
5 out of 5 stars
Reviewed on June 06, 2020 | Verified Review
Dr Balbino is wonderful!
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Patient Review 79
5 out of 5 stars
Reviewed on June 05, 2020 | Verified Review
Friendly, efficient. Very well organized. Doctor and Nurse assistants helpful.
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Patient Review 80
5 out of 5 stars
Reviewed on June 04, 2020 | Verified Review
The age well center is awesome. Took necessary CDC guidelines for the proper precautions for the most vulnerable group during this pandemic.