Andrew Cannestra, MD, PhD

Andrew Cannestra, MD, PhD

Neurosurgeon

4.7 out of 5 stars 4.7 (442)

Andrew Cannestra, MD, PhD Office and Other Patient Information

Primary Office

Office 1: Lyerly Neurosurgery

800 Prudential Drive , Suite 1100
, Jacksonville, FL 32207

904.384.1005

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (442)

SORT BY

  • Patient Review 1

    5 out of 5 stars

    Reviewed on April 29, 2022 | Verified Review

    The large support team


  • Patient Review 2

    5 out of 5 stars

    Reviewed on April 29, 2022 | Verified Review

    Excellent surgeon, friendly staff


  • Patient Review 3

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    A very caring medical clinic.


  • Patient Review 4

    2 out of 5 stars

    Reviewed on April 23, 2022 | Verified Review

    The doc has no bedside manner at all. And he was a smartass! I introduced myself and asked his name and he replied it was right at the top of the screen. It doesn???t hurt anyone to be kind.


  • Patient Review 5

    5 out of 5 stars

    Reviewed on April 17, 2022 | Verified Review

    Very professional


  • Patient Review 6

    5 out of 5 stars

    Reviewed on April 16, 2022 | Verified Review

    The surgeon takes time before making a surgical decision.


  • Patient Review 7

    5 out of 5 stars

    Reviewed on April 15, 2022 | Verified Review

    Love Dr.Connestra...such a very personable and down to earth Doctor. He did my 1st surgery in 2006 and hopefully may last and 5th one on July 2022. Wish he had more time to see patients after surgery instead of having to see the PA.


  • Patient Review 8

    5 out of 5 stars

    Reviewed on April 15, 2022 | Verified Review

    Knowledgeable , personal, put s you at ease


  • Patient Review 9

    5 out of 5 stars

    Reviewed on April 15, 2022 | Verified Review

    Dr. Cannestra LISTENED and took the time to evaluate all the possibilities before rushing in to preform surgery that may not be necessary. The pause is VERY IMPORTANT!


  • Patient Review 10

    4.5 out of 5 stars

    Reviewed on April 14, 2022 | Verified Review

    I am physically challenged and they offered zoom or phone visit to accommodate my problems.


  • Patient Review 11

    5 out of 5 stars

    Reviewed on April 14, 2022 | Verified Review

    Excellent


  • Patient Review 12

    2 out of 5 stars

    Reviewed on April 14, 2022 | Verified Review

    Poor communication...Rarely spoke with surgeon Surgery on Jan. 5th------- situation has seen no progress, in fact, I am worse off now than prior to surgery. No real prognosis as to any improvement in my situation. Pain is worse than prior to Jan. 5th. I am totally frustrated with how Baptist has left me. I do not want to live on Hydrocodone pills, which is what I was recently advised to do. I have now been farmed out to an outside agency....Jacksonville Pain and Spine Clinic. I have been told that I may hear from them, maybe within two weeks. Not very promising. I am very sorry that I chose Baptist for my surgery. Darryl Houseman 08/17/1939


  • Patient Review 13

    5 out of 5 stars

    Reviewed on April 09, 2022 | Verified Review

    I had a virtual appointment with Dr. Cannestra on April 5 2022. Dr. Cannestra was very forthcoming and spoke to the point only. Based on my last CT Scan and bloodwork, he determined that surgery was not necessary at this time. He did recommend an injection followed by physical therapy. I am currently undergoing physical therapy for an issue with the lumbar region of my spine. I highly recommend Dr. Cannestra as I do his colleague, Dr. Ricardo Hanel.


  • Patient Review 14

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    The best doctors


  • Patient Review 15

    5 out of 5 stars

    Reviewed on April 06, 2022 | Verified Review

    Fantastic surgeon's and staff!


  • Patient Review 16

    0 out of 5 stars

    Reviewed on April 02, 2022 | Verified Review

    I spoke with my surgeons assistant a week ago let her know what was going on let her know I was going to the ER because I was paying myself and couldn't control it they told the ER doctor they would be calling me the very next day it's been over a week now and I still have heard nothing what a way to keep up with your patients


  • Patient Review 17

    5 out of 5 stars

    Reviewed on March 31, 2022 | Verified Review

    Listened and answered my questions, discussed options and decided on course of action that no one had suggested before. Dr. C was very helpful.


  • Patient Review 18

    5 out of 5 stars

    Reviewed on March 28, 2022 | Verified Review

    The staff is welcoming and the surgeons are TOP NOTCH


  • Patient Review 19

    5 out of 5 stars

    Reviewed on March 28, 2022 | Verified Review

    Professionalism


  • Patient Review 20

    0 out of 5 stars

    Reviewed on March 28, 2022 | Verified Review

    So I had surgery in September and I feel worse, I can never get a hold of anyone for appointments or communications. I feel completely ignored and am currently trying to get a call back to make a follow-up appointment and I was told I would be contacted and never was so again I have to call back. I just think it's not a place I would ever recommend to anyone that I care about!


  • Patient Review 21

    5 out of 5 stars

    Reviewed on March 28, 2022 | Verified Review

    I Love Everything I Experience they were awesome they treated me so good I love the doctor he???s the best.


  • Patient Review 22

    0.5 out of 5 stars

    Reviewed on March 25, 2022 | Verified Review

    Zoom appt was rescheduled from 3/1/22 to 3/15/22. On 3/15, I waited an 1 hour + 20 minutes during which time I called then off three times to learn the reason for the delay. I was told Dr. Cannestra was running behind on his zoom conferences, then I was told to hold only to be forwarded to Laura's voice mail, the third call resulted in finally reaching Laura who rescheduled me for an zoom conference that same afternoon. I logged in as scheduled that afternoon and following a lengthy delay, I called the office and Laura apologized saying Dr. Cannestra had booked five zoom calls for the afternoon and rescheduled my zoom conference for March 23 at 7:45. That morning, after a 15 minute delay Dr. Cannestra and I spoke but he had only the neck MRI and not the back x-ray. There was no point in continuing the discussion. My time is as valuable as Dr. Cannestra's. This reflects mishandling and unpreparedness.


  • Patient Review 23

    4 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    I only had a 10 minute zoom call, so it would be hard to further assess Lyerly Group. I thought Dr. A. Cannestra was very professional and informative on our initial zoom call to review MRI results and next steps


  • Patient Review 24

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Everyone is TOO busy & feedback is hard to achieve BUT, when you do get it, it is heartfelt, knowledgable & kind.


  • Patient Review 25

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Phone appointment with Dr. Canestra was informative and answered all my questions. I trust Lyerly Group


  • Patient Review 26

    4 out of 5 stars

    Reviewed on March 23, 2022 | Verified Review

    Return phone calls timely and miscommunication on phone appointments


  • Patient Review 27

    2.5 out of 5 stars

    Reviewed on March 23, 2022 | Verified Review

    The appointment took 2 months to get, then was rescheduled twice, and was a phone call only which was very rushed. I didn???t get to ask all the questions I had and didn???t love the rushed phone call. I was ok waiting the long time to talk to the regional expert but did have a couple of follow up questions.


  • Patient Review 28

    2.5 out of 5 stars

    Reviewed on March 23, 2022 | Verified Review

    I was a bit uncomfortable having my initial meeting with a surgeon, that I may have perform surgery on my back, through zoom. I also felt that the appointment wasn't important enough for Dr. Conestra to sit down and just ask a couple of getting to know you questions and answers


  • Patient Review 29

    5 out of 5 stars

    Reviewed on March 21, 2022 | Verified Review

    Friendly and efficient


  • Patient Review 30

    5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    Informative and professional


  • Patient Review 31

    5 out of 5 stars

    Reviewed on March 19, 2022 | Verified Review

    Great conversation with Dr. Cannestra. Seems very open and straightforward.


  • Patient Review 32

    5 out of 5 stars

    Reviewed on March 11, 2022 | Verified Review

    Informative and helpful.


  • Patient Review 33

    0 out of 5 stars

    Reviewed on March 06, 2022 | Verified Review

    I did not see the doctor before my surgery or after my surgery. I talked to his PA three times and was not satisfied with the answers to my issues after my third call. I made a phone appointment and Dr. Cannastra never called at the appointment time. After waiting 45 minutes I called the office and Laura finally called me back to tell me he was unable to call me. I was never offered another appointment. I have had issues since my surgery and I went to another doctor to try to find out what the problem could be. After four different swallow tests, and an endoscopy, problems that I did not have prior to the surgery were found. I am still having a difficult time. Dr. Canasstra told Laura for me to have a cat scan which I did and I still did not hear from the office. Am I mad......yes! Do I expect to get a response from this.....Yes!


  • Patient Review 34

    5 out of 5 stars

    Reviewed on March 05, 2022 | Verified Review

    Every appt has been very straightforward and honest about what I can expect. The team took time to answer my questions and hear my concerns.


  • Patient Review 35

    2 out of 5 stars

    Reviewed on March 03, 2022 | Verified Review

    The doctor was 1.5 hours late to the zoom consult w no apology or call or anything. He is far more important than you are.


  • Patient Review 36

    5 out of 5 stars

    Reviewed on March 03, 2022 | Verified Review

    Very informative


  • Patient Review 37

    5 out of 5 stars

    Reviewed on February 28, 2022 | Verified Review

    Dr. Cannestra is the best surgeon and Dinah is a super-amazing professional. Though the tele-a-med Zoom consultation seems rushed and canceled/rescheduled multiple times, I was happy to have time with Dr. Cannestra. Dinah was very kind and understanding of my frustration with the rescheduling.


  • Patient Review 38

    5 out of 5 stars

    Reviewed on February 27, 2022 | Verified Review

    Friendly, professional and knowledgeable


  • Patient Review 39

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    The doctor took his time to explain all my options


  • Patient Review 40

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    Dr Cannestra is not only the best doctor in Jacksonville, he is very friendly and accommodating. Laura, in scheduling, is also friendly and accommodating.


  • Patient Review 41

    5 out of 5 stars

    Reviewed on February 23, 2022 | Verified Review

    You guys were great.


  • Patient Review 42

    5 out of 5 stars

    Reviewed on February 21, 2022 | Verified Review

    Day after surgery I was walking with little pain. It???s been 4 weeks now and as long as I do my part I???ll be back to walking 3-5 miles daily in a few more weeks. They really came through for me!


  • Patient Review 43

    5 out of 5 stars

    Reviewed on February 21, 2022 | Verified Review

    Dr Conestra


  • Patient Review 44

    5 out of 5 stars

    Reviewed on February 21, 2022 | Verified Review

    Dr Canastra is a great doctor & he is well supported by an amazing assistant, Laura.


  • Patient Review 45

    5 out of 5 stars

    Reviewed on February 19, 2022 | Verified Review

    Great staff great team, Dr Canastra is awesome!!!! Best Neurosurgeon in Fl!!!


  • Patient Review 46

    5 out of 5 stars

    Reviewed on February 18, 2022 | Verified Review

    Prompt and professional.


  • Patient Review 47

    5 out of 5 stars

    Reviewed on February 18, 2022 | Verified Review

    Great results.


  • Patient Review 48

    4.5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    So far everyone seems nice


  • Patient Review 49

    5 out of 5 stars

    Reviewed on February 15, 2022 | Verified Review

    Feel very connected....safe


  • Patient Review 50

    5 out of 5 stars

    Reviewed on February 13, 2022 | Verified Review

    Capable people.


  • Patient Review 51

    5 out of 5 stars

    Reviewed on February 12, 2022 | Verified Review

    A


  • Patient Review 52

    5 out of 5 stars

    Reviewed on February 11, 2022 | Verified Review

    Great people


  • Patient Review 53

    5 out of 5 stars

    Reviewed on February 11, 2022 | Verified Review

    .smelborp ym htiw gnipleH


  • Patient Review 54

    5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    Everything


  • Patient Review 55

    5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    Very professionel


  • Patient Review 56

    5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    Proffessional staff. Great dr!


  • Patient Review 57

    5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    Dr. Cannestra was very kind and patient. He was like a hug under stressful circumstances.


  • Patient Review 58

    3.5 out of 5 stars

    Reviewed on February 02, 2022 | Verified Review

    I sat on a video conference call twice for 30 and longer just to have my appointment reschedule.


  • Patient Review 59

    5 out of 5 stars

    Reviewed on January 31, 2022 | Verified Review

    Highly reputable, very responsive.


  • Patient Review 60

    4.5 out of 5 stars

    Reviewed on January 31, 2022 | Verified Review

    Doctor was very good at explaining the options


  • Patient Review 61

    2.5 out of 5 stars

    Reviewed on January 28, 2022 | Verified Review

    Disappointed with the short zoom meeting, and did get to discuss my concerns. I know I have many back/spinal issues. Questions were asked by physician, but could not give a complete understanding of my concerns without interruptions. I will see how the next appointment goes.


  • Patient Review 62

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Prompt and professional service.


  • Patient Review 63

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    The competence of Dr. Canestra.


  • Patient Review 64

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Excellent surgeon in Dr. Cannestra. Office communications is lacking in response.


  • Patient Review 65

    5 out of 5 stars

    Reviewed on January 25, 2022 | Verified Review

    Highly knowledgeable, compassionate and professional. They explain complex medical terminology and procedures in a manner that is easy to understand. I felt at ease during our conversation. All my questions were answers and when we concluded, I believe I was well informed about my upcoming procedure and lead-up to it.


  • Patient Review 66

    5 out of 5 stars

    Reviewed on January 24, 2022 | Verified Review

    The care and concern the Doctor and staff have about your condition and care through the necessary treatment for a full recovery.


  • Patient Review 67

    5 out of 5 stars

    Reviewed on January 22, 2022 | Verified Review

    Very professional, but caring practice. Prompt with follow ups and knowledgeable of their procedures. Skilled and very capable physician???a.


  • Patient Review 68

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    Virtual appointments are not adequate. There is no time for real q&a.


  • Patient Review 69

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    Dr Cannestra and his team are awesome.


  • Patient Review 70

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    They work.


  • Patient Review 71

    5 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    Prompt. Dr. was well prepared


  • Patient Review 72

    5 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    I very much appreciate that, when I had a computer problem, you stuck by me until we were able to talk on the phone, at least!


  • Patient Review 73

    5 out of 5 stars

    Reviewed on January 19, 2022 | Verified Review

    The most professional and responsive medical care I have received.


  • Patient Review 74

    1.5 out of 5 stars

    Reviewed on January 14, 2022 | Verified Review

    1. Personal visit withDr. 2. Timely return phone calls. 3. Follow up on CT???s, MRIs


  • Patient Review 75

    5 out of 5 stars

    Reviewed on January 12, 2022 | Verified Review

    From Albert to Laura to Dr. Cannestra to the ladies at the front desk, the team at Lyerly make you feel like they actually care about you from day 1! After 4 years of treatment, being in pain, and nothing seeming to work I saw Dr. Cannestra once and after he reviewed my nerve conduction study and my MRI he agreed even at my young age of 33, I was overdue for surgery. Before my surgery I wanted to give up everyday because nobody understood the pain I was in, the depression I was going thru. After my surgery I felt like a new person and my faith was restored. Dr. Cannestra gave me hope that I can indeed live a normal life again. Thank you for everything!


  • Patient Review 76

    5 out of 5 stars

    Reviewed on January 12, 2022 | Verified Review

    I've been attending Lyerly for approximately 6/7 years. While doing so, I've had 5 spinal/cervical surgeries performed by Dr. Cannestra and his team. Each surgery and its recommended course to recovery has been nothing short of excellent. All visits/phone consultations prior, during and after various procedures have been managed in order to provide best care for myself. I hope my spinal repairs are final, however if not, I will be calling Ms. Laura as I have for my 5 prior surgeries. Keep up the awesome work, as caregivers such as Lyerly are hard to come by nowadays!


  • Patient Review 77

    3.5 out of 5 stars

    Reviewed on January 11, 2022 | Verified Review

    You don't want to hear.


  • Patient Review 78

    5 out of 5 stars

    Reviewed on January 08, 2022 | Verified Review

    Very professional! Right to the point. They want to get you taken care of as quickly as possible.


  • Patient Review 79

    5 out of 5 stars

    Reviewed on January 07, 2022 | Verified Review

    Dr. Cannestra is terriffic.


  • Patient Review 80

    5 out of 5 stars

    Reviewed on January 07, 2022 | Verified Review

    Dr Cannestra repair my back. I feel great. My recovery is going great.


  • Patient Review 81

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    Baptist professional and good patient service relationships. Very good feedback btwn patient and staff. Concern about keeping clean Covid conditions and protection.


  • Patient Review 82

    5 out of 5 stars

    Reviewed on January 03, 2022 | Verified Review

    Answered questions succinctly. Wasn???t pushy about needing surgery. Offered suggestion of alternate therapy.


  • Patient Review 83

    3.5 out of 5 stars

    Reviewed on December 30, 2021 | Verified Review

    Hire more people . Answer phones and return calls more promptly.


  • Patient Review 84

    5 out of 5 stars

    Reviewed on December 27, 2021 | Verified Review

    Accurate diagnosis and treatment, heartful services and doctors.


  • Patient Review 85

    5 out of 5 stars

    Reviewed on December 22, 2021 | Verified Review

    Truthful and compassionate.


  • Patient Review 86

    4 out of 5 stars

    Reviewed on December 22, 2021 | Verified Review

    I just had a 6 month post surgical follow up with Dr Canestra. He was on and off the phone with me in 5 min. Said he???d order a CT scan- but didn???t answer any of my questions. I would like another call please to get my questions answered. - Kimberly Bolton 904-535-5365


  • Patient Review 87

    0 out of 5 stars

    Reviewed on December 10, 2021 | Verified Review

    Dr. was to schedule nerve injections and PT. This was Tuesday, Nov. 30th. Today is Friday, Dec. 10th. I have called the Injection facility twice-they have not heard from Dr. Called Dr. office and left message-have not heard back. This is so frustrating when you are in pain.


  • Patient Review 88

    5 out of 5 stars

    Reviewed on December 09, 2021 | Verified Review

    Kindness, caring


  • Patient Review 89

    5 out of 5 stars

    Reviewed on December 09, 2021 | Verified Review

    Response time was extremely Excellent. an the nurse staff are very knowledgeable about procedures. prompt service.


  • Patient Review 90

    5 out of 5 stars

    Reviewed on December 02, 2021 | Verified Review

    Doctor does not push surgery. Only as last option. Very good review with Dr. thank you. John Schuller.


  • Patient Review 91

    5 out of 5 stars

    Reviewed on December 01, 2021 | Verified Review

    The staff is amazing Dinah is a true professional and dedicated and very helpful to the patients. I feel confident after speaking to Dr. Cannestra regarding my treatment plan


  • Patient Review 92

    5 out of 5 stars

    Reviewed on November 27, 2021 | Verified Review

    Dr cannastra is a good send. Great surgeons with even better bedside manners. And the office staff are amazing, especially his nurse Lara.


  • Patient Review 93

    5 out of 5 stars

    Reviewed on November 21, 2021 | Verified Review

    Did a excellent job!! Relieved back pain & other issues!!


  • Patient Review 94

    5 out of 5 stars

    Reviewed on November 20, 2021 | Verified Review

    Everything


  • Patient Review 95

    5 out of 5 stars

    Reviewed on November 19, 2021 | Verified Review

    I love the fact that doctor Cannestra actually has the patience to listen to his patients, and he has a way of putting me at ease with his humor,excellent doctor


  • Patient Review 96

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Dr. Cannestra is great. His jokes are funny.


  • Patient Review 97

    5 out of 5 stars

    Reviewed on November 17, 2021 | Verified Review

    Dr Cannestra is very caring. He wants his patients to be able to get their normal life back.


  • Patient Review 98

    5 out of 5 stars

    Reviewed on November 17, 2021 | Verified Review

    I love my doctor bedside manners, he is thorough when explaining a situation. Doctor Cannestra is the very best.


  • Patient Review 99

    2.5 out of 5 stars

    Reviewed on November 17, 2021 | Verified Review

    Changed my appointment date and never notified me of the change.


  • Patient Review 100

    1.5 out of 5 stars

    Reviewed on November 16, 2021 | Verified Review

    They scheduled a CT Myelogram without any pain medication/sedation. The table in room 3 had no padding on it. It was excruitiating. Compared to the Myelogram received some years ago, this was barbaric. In addition, it has taken 4 phone calls, sometimes having to wait as number 13 in order to even speak with the MA about my results. This is 2 weeks after the testing was complete. I am aware that the radiologist reads this study in less than 3 days.


  • Patient Review 101

    5 out of 5 stars

    Reviewed on November 14, 2021 | Verified Review

    I have heard from several people that your practice is very proffesional.


  • Patient Review 102

    5 out of 5 stars

    Reviewed on November 11, 2021 | Verified Review

    Staff are professional and friendly. Follow-up is reliable.


  • Patient Review 103

    5 out of 5 stars

    Reviewed on November 11, 2021 | Verified Review

    I already submitted a top score review right away after I received it. I b gave Lyerly high scores in every level.


  • Patient Review 104

    5 out of 5 stars

    Reviewed on November 10, 2021 | Verified Review

    I love Dr. Cannestra and Laura. They are both very helpful and knowledgeable.


  • Patient Review 105

    5 out of 5 stars

    Reviewed on November 07, 2021 | Verified Review

    Was able to secure an appointment with the surgeon of my choice within several days and schedule surgery within a week. My wife recently had neck surgery through the same surgeon and we were very pleased.


  • Patient Review 106

    0 out of 5 stars

    Reviewed on November 06, 2021 | Verified Review

    The staff is rude, dishonest, arrogant, and inconsiderate. Dr. Cannestra is a great surgeon but the experience with his staff has made it that I would never recommend anyone go to Lyerly ever again. I had appointment times unilaterally changed at the last second. I had one scheduled appointment where I sat on zoom waiting, was told the doctor was running late and would be in soon. Then after 30 minutes was told he had left for the day. When I spoke with his staff they told me they had called me three times and left a message but I had my phone with me the entire day and received no calls or messages. Rather than admit they made a mistake they lied. And when I said they had not called me they hung up on me. So I never got an appointment.


  • Patient Review 107

    5 out of 5 stars

    Reviewed on November 05, 2021 | Verified Review

    Response time was good to get an appointment. Dr. Cannestra???s straightforward answers to questions and treatment options. Dr. Cannestra operated on my wife and we???re happy with the outcome. That is why I wanted to see him for my problem. Although it was a virtual, the visit was a good one. Dealing with his secretary Laura, has always been a pleasure.


  • Patient Review 108

    4 out of 5 stars

    Reviewed on November 04, 2021 | Verified Review

    communication with patients. Very hard to get follow up appointments.


  • Patient Review 109

    0 out of 5 stars

    Reviewed on November 04, 2021 | Verified Review

    Was rescheduled 3 times and the last appointment over zoom, I waited almost 45 minutes and no One joined.


  • Patient Review 110

    5 out of 5 stars

    Reviewed on November 04, 2021 | Verified Review

    Dr Cannestra is the best NeuroSurgeon in NE Florida.


  • Patient Review 111

    5 out of 5 stars

    Reviewed on November 04, 2021 | Verified Review

    Everything!


  • Patient Review 112

    5 out of 5 stars

    Reviewed on November 03, 2021 | Verified Review

    The process for scheduling was painless and the day of surgery was flawless. Dr. Cannestra's communication was great, his bedside manner outstanding, and his skill level is unsurpassed. Best choice and decision I have ever made!


  • Patient Review 113

    4.5 out of 5 stars

    Reviewed on October 28, 2021 | Verified Review

    Very pleased with our phone conversation


  • Patient Review 114

    5 out of 5 stars

    Reviewed on October 20, 2021 | Verified Review

    Everything everybody???s so incredibly sweet and helpful and informative and passionate. My pain has been overwhelming for a while and they worked very hard to make sure I was taken care of. Cannot think Dr Cannestra and Laura for helping me through this it???s means more to me than I can ever say. Thank you so much


  • Patient Review 115

    4 out of 5 stars

    Reviewed on October 17, 2021 | Verified Review

    Dr Cennestra made me feel a little more confident than Dr Shaw ever did. The only correspondence has been 1 meeting through Zoom. But I am looking forward to working with to resolve my problems in my neck. I???m just apprehensive after being blown off by Shaw, but I am confident Cennestra can change my overall view and opinion of the Lyerly Group


  • Patient Review 116

    5 out of 5 stars

    Reviewed on October 15, 2021 | Verified Review

    You treat everyone as an individual, not a number, and spend as much time as is necessary to explain and make sure that all questions are answered.


  • Patient Review 117

    5 out of 5 stars

    Reviewed on October 15, 2021 | Verified Review

    Dr.Cannestra & Ms.Laura Ward ! They are a perfect team.


  • Patient Review 118

    5 out of 5 stars

    Reviewed on October 14, 2021 | Verified Review

    Communication was prompt and thorough, friendly staff and doctor.


  • Patient Review 119

    4.5 out of 5 stars

    Reviewed on October 10, 2021 | Verified Review

    Very smooth and organized. Dr Cannestra, MD, PhD did a fantastic job on my back.


  • Patient Review 120

    5 out of 5 stars

    Reviewed on October 09, 2021 | Verified Review

    Everyone, staff and Doctors have been excellent all 8 off my fusions surgery etc. A+


  • Patient Review 121

    0 out of 5 stars

    Reviewed on October 07, 2021 | Verified Review

    My appointment was virtual but no one ever came to the call. Never had my appointment


  • Patient Review 122

    5 out of 5 stars

    Reviewed on October 06, 2021 | Verified Review

    Long history of a very high level of professional care with Andrew Cannestra MD and his staff. You are fortunate to have him in Jacksonville !! Perry A Foote Jr MD FACS


  • Patient Review 123

    4 out of 5 stars

    Reviewed on October 04, 2021 | Verified Review

    The zoom meeting does not appear to be working out. Attempted three times to connect via zoom, had to eventually settle for a phone conversation. As much as I would not prefer to an in person appointment. This might be better considering the seriousness of the situation.


  • Patient Review 124

    5 out of 5 stars

    Reviewed on October 03, 2021 | Verified Review

    We have been extremely satisfied with the service we have received at Lyerly. The office support has been great??????-Dr Cannestra, Dean and Laura are super!


  • Patient Review 125

    5 out of 5 stars

    Reviewed on October 02, 2021 | Verified Review

    I really liked how options were explained to me. I am so grateful that Dr. Cannestra was my surgeon. I was surprised how fast I felt such a huge difference, over all the results have far exceeded my expectations!!??I cannot thank him enough!!!


  • Patient Review 126

    5 out of 5 stars

    Reviewed on October 02, 2021 | Verified Review

    The skill of the doctors.


  • Patient Review 127

    5 out of 5 stars

    Reviewed on October 01, 2021 | Verified Review

    Everything


  • Patient Review 128

    5 out of 5 stars

    Reviewed on September 30, 2021 | Verified Review

    On time. No hard sell or promotion, patient focused.


  • Patient Review 129

    3 out of 5 stars

    Reviewed on September 28, 2021 | Verified Review

    The office staff never returns calls. Impossible to communicate. I am sure the physician have no idea.


  • Patient Review 130

    5 out of 5 stars

    Reviewed on September 27, 2021 | Verified Review

    i was in tremendous pain and was taken care of right away.


  • Patient Review 131

    5 out of 5 stars

    Reviewed on September 23, 2021 | Verified Review

    Everyone very helpful!


  • Patient Review 132

    5 out of 5 stars

    Reviewed on September 23, 2021 | Verified Review

    Attentive and aware of situation. Discuss openly my procedure and anticipated results. Great Staff


  • Patient Review 133

    5 out of 5 stars

    Reviewed on September 23, 2021 | Verified Review

    Dr. Cannestra was very uplifting and gave me hope that he can help me with my back issues. I have scoliosis, and have pain most of my life. His staff have been attentive and keeps me informed on my up coming surgery.


  • Patient Review 134

    0 out of 5 stars

    Reviewed on September 22, 2021 | Verified Review

    I received a call at 11:36 from Laura saying he was a head of schedule so I logged on immediately to Zoom to meet him. After several minutes after no connection I called back and was told that his call was taking longer than they expected. So I waited until way after my time to meet him at 12:20 and then called back to find he was still not available. So at 1:10 I called. That was when Laura informed me that he needed for me to have a CT scan to make a decision. I have waited in pain for two months for this appt, and sent the MRI disc on Aug. 16th and the radiologist result per fax way back in July when I was accepted by the insurance. Why was'nt I told weeks ago that this is what I needed to have done...this is totally unacceptable to treat a patient who has been suffering in pain for over years and not have an answer. I had so many good impressions about the Lyerly group, but you have really failed me. I am glad that you are not going to bill my insurance for the non visit. The only response I received from Laura was "I am so sorry" and this was multiple times. Whose fault was this that I had to wait two hours with no answer.


  • Patient Review 135

    5 out of 5 stars

    Reviewed on September 21, 2021 | Verified Review

    Everything! Laura, Dr. Cannestra???s scheduler, is awesome! She is thorough, professional and communicates well! Dr. Cannestra, well he is SUPERB! This was the second surgery he has done on my lumbar spine. He explains things well and is personable! I trust him and feel at ease knowing he is doing my surgery! I have recommended him to a friend to perform his surgery! GREAT surgeon!


  • Patient Review 136

    5 out of 5 stars

    Reviewed on September 19, 2021 | Verified Review

    I think everyone i spoke to was very courteous and very helpful. The best was Dr Cannestra he is so sweet explains things were you can understand. He doesn't rush you either. Answered all my questions. Best part was surgery what a beautiful job he did on my back. So glad i had him as my dr. I want to thank Dr. Cannestra and his surgery team for a job well done. ???8


  • Patient Review 137

    5 out of 5 stars

    Reviewed on September 17, 2021 | Verified Review

    Dr. Cannestra and his team are very professional and caring and trustworthy for excellent patient care!


  • Patient Review 138

    5 out of 5 stars

    Reviewed on September 16, 2021 | Verified Review

    Professional medical service that is helping to heal my body.


  • Patient Review 139

    5 out of 5 stars

    Reviewed on September 10, 2021 | Verified Review

    Professional, courteous and efficient.


  • Patient Review 140

    4.5 out of 5 stars

    Reviewed on September 09, 2021 | Verified Review

    Some of the best Dr.s in America (Andrew Cannestra & his team of P.A. Dean & Scheduler Laura Ward)


  • Patient Review 141

    4 out of 5 stars

    Reviewed on September 08, 2021 | Verified Review

    It is very difficult to get a call back from the medical assistant. After trying to reach them to set an appointment to discuss test results for close to two weeks, I was extremely pleased that my doctor himself called me to discuss the test results and my overall situation. The doctor and his PA are excellent...but it can be hard to "get through" at this busy practice.


  • Patient Review 142

    5 out of 5 stars

    Reviewed on September 07, 2021 | Verified Review

    I was treated with the upmost respect and felt very comfortable with the Lyerly Neurosurgery team. Doctor Cannestra was extremely professional and always willing to answer any questions I had. In the passed two years I have seen so many doctors due to my back issues and I can say he is one of the best ones and listened to what I had to say. Everyone that was involved with my surgery took the time to introduce themselves and made sure to ask me if I had any questions about my procedure. I am 32 and never had issues prior to my car accidents in 2019-2020 besides a few broken toes, so I was very relieved when they took the time to listen to me and respect me. Thank you Team Lyerly Neuro!


  • Patient Review 143

    5 out of 5 stars

    Reviewed on September 03, 2021 | Verified Review

    I had a great experience with Dr Cannestra's surgery team. He is a great surgeon and I could not be happier. I also want to give positive feedback to his nurse Laura Ward. She has done a great job preparing me for the surgery and communicating with me both pre and post OP. I have not experienced this level of communication and care from any other nurse/team. She deserves to be highlighted as an outstanding member of the surgical team.


  • Patient Review 144

    5 out of 5 stars

    Reviewed on September 02, 2021 | Verified Review

    Dr.Cannestra and his secretary Laura are a good working team from either setting up appointments to surgery results. Both are excellent to deal with and always pleasant to talk to.


  • Patient Review 145

    5 out of 5 stars

    Reviewed on September 02, 2021 | Verified Review

    Dr. Cannestra is very knowledgeable, easy to speak to and is passionate about what he does. Not your typical cocky neurosurgeon. No question is dumb. Wants you to be able to understand in order to make the best treatment decision. Dean is pretty amazing too. Love them both, recommend them to everyone!


  • Patient Review 146

    5 out of 5 stars

    Reviewed on September 01, 2021 | Verified Review

    You have a Teledoc option.


  • Patient Review 147

    5 out of 5 stars

    Reviewed on September 01, 2021 | Verified Review

    Visit was on schedule and the doctor had already reviewed my records and was prepared for the visit.


  • Patient Review 148

    5 out of 5 stars

    Reviewed on September 01, 2021 | Verified Review

    The genuine concern for the patient and their listing of options to alleviate your problem.


  • Patient Review 149

    5 out of 5 stars

    Reviewed on August 29, 2021 | Verified Review

    Dr Hanel and his Baptist hospital team evaluated what needed to be done to correct my 95% closed carotid artery. They quickly assessed and scheduled the surgery. We are grateful for everything they did to return my good health! Thank you Dr. Hanel.


  • Patient Review 150

    5 out of 5 stars

    Reviewed on August 29, 2021 | Verified Review

    Very professional and understanding to their patients needs


  • Patient Review 151

    5 out of 5 stars

    Reviewed on August 27, 2021 | Verified Review

    Professionalism and awesome, top notch Dr's


  • Patient Review 152

    5 out of 5 stars

    Reviewed on August 26, 2021 | Verified Review

    Very professional and great surgeons


  • Patient Review 153

    5 out of 5 stars

    Reviewed on August 26, 2021 | Verified Review

    All of the staff are very friendly and helpful .


  • Patient Review 154

    5 out of 5 stars

    Reviewed on August 26, 2021 | Verified Review

    Doc and staff very professional and great bedside manner.


  • Patient Review 155

    5 out of 5 stars

    Reviewed on August 26, 2021 | Verified Review

    Very responsive. Dr cannestra is always clear with information, informative. Staff is very quick and responsive


  • Patient Review 156

    3.5 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    Have friendlier staff picking up the phone.


  • Patient Review 157

    5 out of 5 stars

    Reviewed on August 20, 2021 | Verified Review

    Scheduling was easy. Live video appointment meant I didn???t have to travel to downtown Jacksonville just to go over pre-op info. Doctor was very personable and thoroughly explained procedure to be performed.


  • Patient Review 158

    5 out of 5 stars

    Reviewed on August 20, 2021 | Verified Review

    Personable, efficient up to date


  • Patient Review 159

    5 out of 5 stars

    Reviewed on August 19, 2021 | Verified Review

    The doctor was through in his questions about my back. He gave me good feedback and suggestions about future treatment.


  • Patient Review 160

    5 out of 5 stars

    Reviewed on August 18, 2021 | Verified Review

    Staff is very proficient and helpful.


  • Patient Review 161

    5 out of 5 stars

    Reviewed on August 18, 2021 | Verified Review

    I have been a long time patient of Dr. Cannestra - over 12 surgeries - and have recommended him to a multitude of people. Their only complaint is they can???t get in to see him as quickly as they would like to see him.


  • Patient Review 162

    0 out of 5 stars

    Reviewed on August 12, 2021 | Verified Review

    Zero on communication. Very frustrating


  • Patient Review 163

    4.5 out of 5 stars

    Reviewed on August 11, 2021 | Verified Review

    Nothing.


  • Patient Review 164

    5 out of 5 stars

    Reviewed on August 06, 2021 | Verified Review

    Dr Canestra is the ultimate professional. He works with his patients to ultimately solve our needs.


  • Patient Review 165

    5 out of 5 stars

    Reviewed on August 04, 2021 | Verified Review

    Great results from a caring surgeon.


  • Patient Review 166

    5 out of 5 stars

    Reviewed on August 04, 2021 | Verified Review

    Doctor Cannestra is fantastic at explaining everything you need to know about your condition and surgery.


  • Patient Review 167

    2.5 out of 5 stars

    Reviewed on August 02, 2021 | Verified Review

    My appointment was changed to a different time a few days prior to the appointment, that wasn't a big deal. It was a zoom appointment and when the new time arrived I literally sat in the zoom waiting room for three hours (called the office three times during that time) to finally be informed the doctor never made it back to the office. Then we rescheduled and I had to sit in the zoom waiting room for over 40 minutes waiting. The doctor seems good but you can't have patients sitting around waiting like that.


  • Patient Review 168

    5 out of 5 stars

    Reviewed on July 30, 2021 | Verified Review

    Dr.Cannestra , the best feeling about a doc's ability to help me ever


  • Patient Review 169

    5 out of 5 stars

    Reviewed on July 30, 2021 | Verified Review

    Communication with patients and professionalism of staff.


  • Patient Review 170

    5 out of 5 stars

    Reviewed on July 29, 2021 | Verified Review

    Very professional


  • Patient Review 171

    4 out of 5 stars

    Reviewed on July 24, 2021 | Verified Review

    Just better inform patients about how the whole experience progresses. In my case, I don???t live in Jax and had no way of knowing if you received a cervicle spine disk or not, as we had recently moved from Thimasville, GA(where the MRI was taken) to central FL. I worried a lot and I hope unnecessarily, and that you now have the correct disk, and I will be hearing from you shortly to schedule whatever is going to come next. Solution: a 1 line email saying we have the correct disk, and scheduling will be calling. I do have every faith in the surgeons abilities! Ty Theresa


  • Patient Review 172

    5 out of 5 stars

    Reviewed on July 23, 2021 | Verified Review

    So far I had the first meeting with the neurosurgeon. He has advised fusion of certain vertebrae. His credentials are impressive and he was personally impressive. I am in pain and the pain will only increase with time. For prudence sake I will get a second opinion. Then proceed with the surgery at Lyerly.


  • Patient Review 173

    5 out of 5 stars

    Reviewed on July 23, 2021 | Verified Review

    Everyone is nice and professional


  • Patient Review 174

    5 out of 5 stars

    Reviewed on July 23, 2021 | Verified Review

    No bull, straight forward and friendly


  • Patient Review 175

    5 out of 5 stars

    Reviewed on July 22, 2021 | Verified Review

    Thanks for the concern for our medical situations.


  • Patient Review 176

    5 out of 5 stars

    Reviewed on July 22, 2021 | Verified Review

    Talked with Dr. Cannestra via zoom to resolve problems with neck pain, balance and dropping things. He was able to use MRI imaging and my input to suggest surgery that could resolve the those problems. Surgery is scheduled.


  • Patient Review 177

    5 out of 5 stars

    Reviewed on July 22, 2021 | Verified Review

    It was very professional but you felt welcome. Dr. Was kind and informative and seems to be very knowledgeable. I feel blessed to have him as my surgeon. (Dr. cannestra)


  • Patient Review 178

    4.5 out of 5 stars

    Reviewed on July 21, 2021 | Verified Review

    Took care of my back- surgery


  • Patient Review 179

    5 out of 5 stars

    Reviewed on July 18, 2021 | Verified Review

    Know compassionate professional care when you need help & advice about your health. Thanks


  • Patient Review 180

    0 out of 5 stars

    Reviewed on July 17, 2021 | Verified Review

    Stayed on hold for a Zoom call from 10:00 am to 2:00 pm, called three times to check and see what was going on and was told to hang in there!!! Had my daughter visiting (she has a medial background) so she could listen to dr and never got a call or anything to let us know what was going on, I feel very disappointed!!!!


  • Patient Review 181

    5 out of 5 stars

    Reviewed on July 16, 2021 | Verified Review

    Friendly, professional staff and I was completely satisfied with the results from my first surgery 8 years ago. I have also referred three of my best friends to Dr. Cannestra and they to have been totally satisfied with their results.


  • Patient Review 182

    5 out of 5 stars

    Reviewed on July 15, 2021 | Verified Review

    great doctors and staff


  • Patient Review 183

    5 out of 5 stars

    Reviewed on July 10, 2021 | Verified Review

    Easy to talk to. Dr Cannestra was awesome in answering questions I had. His personal secretary is also friendly and not in rush to get off phone.


  • Patient Review 184

    5 out of 5 stars

    Reviewed on July 02, 2021 | Verified Review

    Dr. Cannestra is amazing


  • Patient Review 185

    5 out of 5 stars

    Reviewed on July 01, 2021 | Verified Review

    I like that the doctors in The Lyerly Group are highly educated and have many years of successful experiences in their profession. I trust and have confidence in my Doctor that will be performing my upcoming surgery.


  • Patient Review 186

    5 out of 5 stars

    Reviewed on June 30, 2021 | Verified Review

    I liked Dr Cannestra and his explanations and answers to my questions.


  • Patient Review 187

    5 out of 5 stars

    Reviewed on June 27, 2021 | Verified Review

    Dr Canestra is very informative. I hear he is the best in Jax from other patients he's had


  • Patient Review 188

    5 out of 5 stars

    Reviewed on June 26, 2021 | Verified Review

    Dr. Cannestra is amazing! Felt better right after surgery! Never have had a surgeon so good! Thank you, thank you, thank you!


  • Patient Review 189

    5 out of 5 stars

    Reviewed on June 25, 2021 | Verified Review

    A caring attitude


  • Patient Review 190

    4 out of 5 stars

    Reviewed on June 23, 2021 | Verified Review

    I can???t just call and make an appointment. I have to leave a message and wait for someone to call me back. Then, they???ll call back when I???m busy and can???t take the call. Now we are playing phone tag. :(


  • Patient Review 191

    5 out of 5 stars

    Reviewed on June 23, 2021 | Verified Review

    Dinah, the scheduling person, was always very helpful, pleasant, and efficient. I absolutely loved Dr. Cannestra. He was very pleasant and professional. He took the time with me to explain things and to answer my questions. He really seems to care about his patient.


  • Patient Review 192

    5 out of 5 stars

    Reviewed on June 23, 2021 | Verified Review

    The entire staff is amazing.


  • Patient Review 193

    5 out of 5 stars

    Reviewed on June 19, 2021 | Verified Review

    Dr. Cannestra's conservative approach.


  • Patient Review 194

    5 out of 5 stars

    Reviewed on June 19, 2021 | Verified Review

    Dr Cannestra is Above Outstanding in the caring and treatment of his patients, Sadly I have injured myself many times with falls/accidents and require yet another Spine surgery, already have had 3 major spine surgeries performed by him, there is No other spine surgeon I would consider at this point in my life, his experience and expertise make the decision easy to me to yet go into another spine surgery knowing the results will be amazing to get my life back to living! Thank you and thankyou to his Staff.


  • Patient Review 195

    5 out of 5 stars

    Reviewed on June 17, 2021 | Verified Review

    I love everything. Everyone is super nice and helpful. The lady that help me make my appointment was super super sweet. Or at Dr Cannestra???s nurse was super sweet and engaging. I love Dr Cannestra his very funny helpful. I highly recommend them they???re great out at


  • Patient Review 196

    5 out of 5 stars

    Reviewed on June 16, 2021 | Verified Review

    Dr. Cannestra and Laura are the best. They are an incredible team. I have total confidence in Dr. Cannestra. It is not only wonderful at fixing what is broke but he is very good at explaining everything to you and making sure you are ok with everything and he always answers all your questions. I just wish it didn't take so long to get to see him but he is worth the wait.


  • Patient Review 197

    5 out of 5 stars

    Reviewed on June 16, 2021 | Verified Review

    They make me feel so good to have them as my care people. I trust in them!


  • Patient Review 198

    5 out of 5 stars

    Reviewed on June 11, 2021 | Verified Review

    I feel that the doctor is offering me a more modern, less invasive surgery than what I have been offered by other physicians. I feel far more emotionally comfortable, and I am putting my trust here.


  • Patient Review 199

    4.5 out of 5 stars

    Reviewed on June 10, 2021 | Verified Review

    very friendly


  • Patient Review 200

    5 out of 5 stars

    Reviewed on June 08, 2021 | Verified Review

    Thanks for getting me through my surgery with successfully.


  • Patient Review 201

    4.5 out of 5 stars

    Reviewed on June 07, 2021 | Verified Review

    Dr. Cannestra is very knowledgeable and helpful.


  • Patient Review 202

    5 out of 5 stars

    Reviewed on June 06, 2021 | Verified Review

    Dr. Cannestra was very informative about my condition and open to discuss any questions and concerns that I have about surgery. He comes highly recommended in our area and I feel he is a trustworthy, caring and very capable surgeon.


  • Patient Review 203

    5 out of 5 stars

    Reviewed on June 05, 2021 | Verified Review

    Zoom mtg with Dr Cannestra


  • Patient Review 204

    5 out of 5 stars

    Reviewed on June 03, 2021 | Verified Review

    Very kind and professional. You can tell there is a deep sense of care and commitment to helping people here.


  • Patient Review 205

    5 out of 5 stars

    Reviewed on May 28, 2021 | Verified Review

    Very compassionate staff.


  • Patient Review 206

    5 out of 5 stars

    Reviewed on May 28, 2021 | Verified Review

    Responsive to my questions regarding follow-up after surgery.


  • Patient Review 207

    5 out of 5 stars

    Reviewed on May 27, 2021 | Verified Review

    As a new patient I was very impressed with my experience at Lylerly. Everyone was very pleasant and helpful. My zoom consult with the doctor was very informative and I felt confident and comfortable with the procedure. I would not hesitate to recommend Lylerly to friends and family.


  • Patient Review 208

    5 out of 5 stars

    Reviewed on May 22, 2021 | Verified Review

    The staff is friendly and professional. They listen to the patient's concerns and provide the best information available. They take time to explain all facets of care. It was truly a wonderful experience.


  • Patient Review 209

    0.5 out of 5 stars

    Reviewed on May 20, 2021 | Verified Review

    Cancel my surgery


  • Patient Review 210

    5 out of 5 stars

    Reviewed on May 19, 2021 | Verified Review

    Dr. Cannestra and his team are the best.


  • Patient Review 211

    5 out of 5 stars

    Reviewed on May 15, 2021 | Verified Review

    I have surgery scheduled for May 20th. please contact me after that for my opinion


  • Patient Review 212

    5 out of 5 stars

    Reviewed on May 15, 2021 | Verified Review

    Highly qualified physicians and friendly, helpful staff.


  • Patient Review 213

    4 out of 5 stars

    Reviewed on May 15, 2021 | Verified Review

    Discontinue virtual visits


  • Patient Review 214

    5 out of 5 stars

    Reviewed on May 15, 2021 | Verified Review

    Had surgery and de Cannestra was wonderful. Laura was so helpful about questions and concerns. Very happy with the outcome


  • Patient Review 215

    5 out of 5 stars

    Reviewed on May 14, 2021 | Verified Review

    Very personable. The staff is courteous and quick to respond. Dr. Cannestra makes you feel comfortable and confident in his abilities.


  • Patient Review 216

    5 out of 5 stars

    Reviewed on May 14, 2021 | Verified Review

    Awesome people Everyone was awesome and very caring


  • Patient Review 217

    5 out of 5 stars

    Reviewed on May 13, 2021 | Verified Review

    Doctor was pleasant and knowledgeable


  • Patient Review 218

    5 out of 5 stars

    Reviewed on May 13, 2021 | Verified Review

    I am anxious to work through my hand numbness problems and I feel very excited about working with Dr. Cannestra to resolve my issues.


  • Patient Review 219

    5 out of 5 stars

    Reviewed on May 13, 2021 | Verified Review

    Personal approach and prompt response.


  • Patient Review 220

    4 out of 5 stars

    Reviewed on May 13, 2021 | Verified Review

    Follow up on zoom call schedule


  • Patient Review 221

    5 out of 5 stars

    Reviewed on May 07, 2021 | Verified Review

    You were very prompt in calling to schedule surgery and everyone is so nice.


  • Patient Review 222

    5 out of 5 stars

    Reviewed on May 07, 2021 | Verified Review

    Reviews and ratings


  • Patient Review 223

    5 out of 5 stars

    Reviewed on May 06, 2021 | Verified Review

    Everyone was very friendly and nice.


  • Patient Review 224

    5 out of 5 stars

    Reviewed on May 05, 2021 | Verified Review

    Very professional, and I want to thank you for the special care you gave me. I would recommend you to anyone.


  • Patient Review 225

    4.5 out of 5 stars

    Reviewed on May 05, 2021 | Verified Review

    very professional at all levels


  • Patient Review 226

    5 out of 5 stars

    Reviewed on May 02, 2021 | Verified Review

    DR. CANNESTRA was excellent !! Referral Coordinator was great and Laura was extremely helpful


  • Patient Review 227

    4.5 out of 5 stars

    Reviewed on May 01, 2021 | Verified Review

    WELL THE DR WAS VERY PATIENT WITH ME BECAUSE I COULDN'T GET VIDEO WORKING SO WE TALJ AND ASK ME SINCE I DIDNT WANT SURGREY WHAT ELSE COULD HE DO TO HELP


  • Patient Review 228

    5 out of 5 stars

    Reviewed on April 29, 2021 | Verified Review

    Surgeon's abilities


  • Patient Review 229

    5 out of 5 stars

    Reviewed on April 29, 2021 | Verified Review

    The results!!! Relief from pain. They are a truly professional talented medical team


  • Patient Review 230

    5 out of 5 stars

    Reviewed on April 29, 2021 | Verified Review

    Knowledge of surgeon and implicit trust in the team for me health and well being It’s worth him not always being on time


  • Patient Review 231

    5 out of 5 stars

    Reviewed on April 28, 2021 | Verified Review

    Doc Cannestra is the best in many ways. He breaks down a very complicated situation to something you can understand. I've had second opinions and the questions and game plan he develops is head & shoulders above the rest.


  • Patient Review 232

    5 out of 5 stars

    Reviewed on April 28, 2021 | Verified Review

    Had a great surgical experience 14 years ago.


  • Patient Review 233

    5 out of 5 stars

    Reviewed on April 23, 2021 | Verified Review

    Run like a prompt business


  • Patient Review 234

    5 out of 5 stars

    Reviewed on April 22, 2021 | Verified Review

    Well, I have heard that the doctors in your practice are very good at what they do. That is why we chose your practice. This was our first visit and it was virtual and it is hard to make a judgement call, for us without seeing the person first hand. We realize under the circumstances that is how it had to be right now. So, hope to get to meet the doctor soon.


  • Patient Review 235

    5 out of 5 stars

    Reviewed on April 22, 2021 | Verified Review

    The professional additude of everyone. Everyone treated me with respect and kindness. MY Doctor was amazing, he has a way about him that put you at ease, you trust him, he listen to you, answering all of your questions.


  • Patient Review 236

    5 out of 5 stars

    Reviewed on April 16, 2021 | Verified Review

    Excellence


  • Patient Review 237

    5 out of 5 stars

    Reviewed on April 15, 2021 | Verified Review

    Everything


  • Patient Review 238

    5 out of 5 stars

    Reviewed on April 08, 2021 | Verified Review

    so very patient friendly and helpful


  • Patient Review 239

    5 out of 5 stars

    Reviewed on April 05, 2021 | Verified Review

    Very responsive to time-sensitive issues. Excellent communication between provider and patient.


  • Patient Review 240

    5 out of 5 stars

    Reviewed on April 04, 2021 | Verified Review

    Fast response and clear, understandable explanation of diagnosis.


  • Patient Review 241

    5 out of 5 stars

    Reviewed on April 04, 2021 | Verified Review

    They really care about your recovery


  • Patient Review 242

    5 out of 5 stars

    Reviewed on April 04, 2021 | Verified Review

    Very professional & informative.


  • Patient Review 243

    5 out of 5 stars

    Reviewed on April 04, 2021 | Verified Review

    ,There are several factors that contribute to the rating of ???10???. The foremost factor, however, is probably the courteous, professional and total still emphatic attitude of the staff. From the phone operator through the Doctor himself everyone conducted themselves to the upmost of professionalism yet personal enough to project caring for the patient. Good Job and thanks


  • Patient Review 244

    5 out of 5 stars

    Reviewed on April 02, 2021 | Verified Review

    Availability for appointment straight forward answers helpful advice


  • Patient Review 245

    5 out of 5 stars

    Reviewed on April 01, 2021 | Verified Review

    Excelent


  • Patient Review 246

    5 out of 5 stars

    Reviewed on April 01, 2021 | Verified Review

    Dr Cannestra!


  • Patient Review 247

    4 out of 5 stars

    Reviewed on March 29, 2021 | Verified Review

    Explain further in detail what exactly will be done for an upcoming appointment or procedure. Vm he. The patient stops asking questions, go one step further to explain why THIS particular choice is the best option. I was told that and XLIF oils be done to correct L4/L5 and L5/S........HOWEVER, fryer reading up on the procedure in more detail, I learned that this is NOT recommended for patients with problems or fusions needed at L5 and higher. How am I a “fantastic candidate” for this particular procedure, when it is strongly recommended AGAINST L5 and lower???


  • Patient Review 248

    5 out of 5 stars

    Reviewed on March 25, 2021 | Verified Review

    The results.


  • Patient Review 249

    5 out of 5 stars

    Reviewed on March 20, 2021 | Verified Review

    Prompt, FRiendly and VERY professional!


  • Patient Review 250

    5 out of 5 stars

    Reviewed on March 18, 2021 | Verified Review

    Conservative care.Noticable results


  • Patient Review 251

    5 out of 5 stars

    Reviewed on March 18, 2021 | Verified Review

    Great physician and willing to listen about concerns. Good solutions to my problems.


  • Patient Review 252

    5 out of 5 stars

    Reviewed on March 17, 2021 | Verified Review

    Everything!, everyone that took care of me were so kind and and explained everything to me. Wasn’t impressed with the lady who took me to my prep room, she needs to learn to not be so stern. Need a person who has a personality.


  • Patient Review 253

    5 out of 5 stars

    Reviewed on March 16, 2021 | Verified Review

    Good Zoom meeting.


  • Patient Review 254

    4 out of 5 stars

    Reviewed on March 15, 2021 | Verified Review

    People and Doctor is very nice. However have not had a face to face personal interaction. I'll be able to rate them after my procedure


  • Patient Review 255

    4 out of 5 stars

    Reviewed on March 13, 2021 | Verified Review

    I only had a short online meeting with Dr. Cannestra so really do not have much to judge on.


  • Patient Review 256

    5 out of 5 stars

    Reviewed on March 11, 2021 | Verified Review

    Dr. Cannestra is a phenomenal doctor and is so easy to talk to. This is my second surgery with him and I will recommend him to everyone who needs his expertise!


  • Patient Review 257

    4.5 out of 5 stars

    Reviewed on March 11, 2021 | Verified Review

    No opinion, never had anyone else


  • Patient Review 258

    5 out of 5 stars

    Reviewed on March 08, 2021 | Verified Review

    Very professional and knowledgeable.


  • Patient Review 259

    5 out of 5 stars

    Reviewed on March 04, 2021 | Verified Review

    My Dr


  • Patient Review 260

    5 out of 5 stars

    Reviewed on March 04, 2021 | Verified Review

    Doctor call was early and precise as to the procedure needed.


  • Patient Review 261

    0 out of 5 stars

    Reviewed on March 04, 2021 | Verified Review

    N/A


  • Patient Review 262

    5 out of 5 stars

    Reviewed on March 01, 2021 | Verified Review

    everyone was extremely friendly and helpful.


  • Patient Review 263

    0 out of 5 stars

    Reviewed on February 26, 2021 | Verified Review

    You changed the date and time of the procedure many times - very annoying and I ended being the last person on the list - it made for a very long day!


  • Patient Review 264

    5 out of 5 stars

    Reviewed on February 25, 2021 | Verified Review

    Very professional but caring. Would recommend them especially Dr. Cannestra.


  • Patient Review 265

    5 out of 5 stars

    Reviewed on February 25, 2021 | Verified Review

    Polite and friendly staff and Doctor


  • Patient Review 266

    5 out of 5 stars

    Reviewed on February 24, 2021 | Verified Review

    Staffs and Dr. were helpful.


  • Patient Review 267

    5 out of 5 stars

    Reviewed on February 20, 2021 | Verified Review

    Excellent technical skill


  • Patient Review 268

    5 out of 5 stars

    Reviewed on February 18, 2021 | Verified Review

    Dr. Cannestra is an amazing surgeon, he saved my career.


  • Patient Review 269

    5 out of 5 stars

    Reviewed on February 18, 2021 | Verified Review

    Dr Cannestra and his nurse Laura are caring, compassionate to their patients. Dr Cannestra makes certain you as the patient is comfortable with the plan and that he answers all the patients questions.


  • Patient Review 270

    4.5 out of 5 stars

    Reviewed on February 18, 2021 | Verified Review

    Friendly and helpful.


  • Patient Review 271

    5 out of 5 stars

    Reviewed on February 18, 2021 | Verified Review

    Staff is friendly and courteous. Dr. Cannestra is a wonderful, caring and knowledgable surgeon. He is respectful and doesn't get in a hurry when discussing care, medical conditions.


  • Patient Review 272

    5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    Their knowledge and professional service


  • Patient Review 273

    5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    Honest straight forward advices and referral.


  • Patient Review 274

    5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    Very straight forward. I felt completely in control of my health and it was important for the doctor to know what I wanted to do based on how I was feeling. The doctor also left the door open in the event I needed to come back. Probably one of the best consults I’ve had.


  • Patient Review 275

    5 out of 5 stars

    Reviewed on February 10, 2021 | Verified Review

    Dr Cannestra and his team.


  • Patient Review 276

    5 out of 5 stars

    Reviewed on February 10, 2021 | Verified Review

    Professional


  • Patient Review 277

    5 out of 5 stars

    Reviewed on February 07, 2021 | Verified Review

    Doctor was very pleasant & showed genuine interest in my symptoms. He asked excellent questions to hear what I thought and what interrupted my quality of life. He explained a plan of care. I am very pleased with this initial appointment.


  • Patient Review 278

    5 out of 5 stars

    Reviewed on February 06, 2021 | Verified Review

    Very nice and easy to talk to, I felt comfortable knowing I would be in good hands


  • Patient Review 279

    5 out of 5 stars

    Reviewed on February 05, 2021 | Verified Review

    Direct communication. I do not like or want electronic methods.


  • Patient Review 280

    5 out of 5 stars

    Reviewed on February 04, 2021 | Verified Review

    Very nice people to work with. Always helpful and pleasant!


  • Patient Review 281

    4.5 out of 5 stars

    Reviewed on February 03, 2021 | Verified Review

    Friendly and professional surgeon, assistant, and office coordinator. After surgery, the medical team was at my bedside and checked up on me to ensure that I was comfortable. They also went over instructions for my personal home care. The only thing that could be improved is for the doctor to set aside a few minutes of his valuable time to return calls from his patients that his secretary deems necessary. After 6 months, I am still having numbness in my leg and also poor balance. The doctor suggested corrective measures.


  • Patient Review 282

    5 out of 5 stars

    Reviewed on February 03, 2021 | Verified Review

    Knowledgeable. Reliable. Friendly.


  • Patient Review 283

    5 out of 5 stars

    Reviewed on January 29, 2021 | Verified Review

    My husband and I love Dr. Cannestra. We are both getting surgery from his, husband, back, me, neck. I'm a court reporter and have taken doctors depos at Lyerly, and they are all awesome doctors. Wouldn't let anyone else put me under anesthesia and have surgery, but Dr. Cannestra!


  • Patient Review 284

    5 out of 5 stars

    Reviewed on January 28, 2021 | Verified Review

    Everyone treated me with courtesy and respect.


  • Patient Review 285

    5 out of 5 stars

    Reviewed on January 21, 2021 | Verified Review

    Very impressed with doctor not pressing but reassuring all is my decision.


  • Patient Review 286

    5 out of 5 stars

    Reviewed on January 21, 2021 | Verified Review

    The customer centric service. The expertise The execution


  • Patient Review 287

    5 out of 5 stars

    Reviewed on January 20, 2021 | Verified Review

    prompt service to address my issues. thank you


  • Patient Review 288

    4.5 out of 5 stars

    Reviewed on January 15, 2021 | Verified Review

    Warm and congeniality of Dr and assistant. Responsiveness and interest via virtual discussion on my physical issues with Dr. Cannestra. On the constructive side, it is extremely difficult to contact any Lyerly offices via telephone, and the patient is almost also prompted to leave a voice mail which may or may not be subsequently responded to.


  • Patient Review 289

    5 out of 5 stars

    Reviewed on January 14, 2021 | Verified Review

    Dr. Canestra did 2 disc replacements in my neck. My neck hasn't been this good in 30 years. I wish I hadn't waited so long to do it. My neck is doing great; his bedside manner was a big hit as well. A great and personable person really knows his stuff.


  • Patient Review 290

    2 out of 5 stars

    Reviewed on January 14, 2021 | Verified Review

    My appointment was cancelled 4 times.


  • Patient Review 291

    5 out of 5 stars

    Reviewed on January 13, 2021 | Verified Review

    Had an excellent telephone Appt with Dr. Cannestra. He spoke with terminology I could understand and answered all my questions about the surgeries he recommended. He was easy to talk with and has a great sense of humor.


  • Patient Review 292

    5 out of 5 stars

    Reviewed on January 13, 2021 | Verified Review

    Excellent surgeons that I trust with my life.


  • Patient Review 293

    5 out of 5 stars

    Reviewed on January 13, 2021 | Verified Review

    Great experience overall


  • Patient Review 294

    4.5 out of 5 stars

    Reviewed on January 09, 2021 | Verified Review

    I like that the phone call was quick, to the point, and full of information on how to proceed with next step treatment. The doctor was friendly and made sure to give me my options.


  • Patient Review 295

    5 out of 5 stars

    Reviewed on December 31, 2020 | Verified Review

    I couldn’t be happier with the care that I received from Dr. Andrew Cannestra & Lyerly Neurosurgery. My Leg Pain is gone and I have minimal pain & discomfort from my Surgery. I am very happy with my surgical outcome.


  • Patient Review 296

    5 out of 5 stars

    Reviewed on December 31, 2020 | Verified Review

    Great surgery experience!! Best anesthesia ever. In and out in no time. Everyone was very friendly and great at what they do. Amazing!


  • Patient Review 297

    4 out of 5 stars

    Reviewed on December 23, 2020 | Verified Review

    No one is ever perfect so there is always room.


  • Patient Review 298

    5 out of 5 stars

    Reviewed on December 17, 2020 | Verified Review

    Great staff, very caring and helpful


  • Patient Review 299

    5 out of 5 stars

    Reviewed on December 15, 2020 | Verified Review

    think doctor cannestra is a very good neurosurgeon


  • Patient Review 300

    5 out of 5 stars

    Reviewed on December 14, 2020 | Verified Review

    Very friendly and professional


  • Patient Review 301

    5 out of 5 stars

    Reviewed on December 11, 2020 | Verified Review

    Great doctors


  • Patient Review 302

    5 out of 5 stars

    Reviewed on December 03, 2020 | Verified Review

    Everyone is very professional and a pleasure to speak with.


  • Patient Review 303

    5 out of 5 stars

    Reviewed on December 02, 2020 | Verified Review

    Love love you guys


  • Patient Review 304

    5 out of 5 stars

    Reviewed on December 02, 2020 | Verified Review

    Dr Canestra is the best and so his his staff


  • Patient Review 305

    5 out of 5 stars

    Reviewed on November 29, 2020 | Verified Review

    Various staff assigned to various service components. A complete service model. Staff assistant returns one’s calls and always has answers. And most important, excellent technical surgery.


  • Patient Review 306

    5 out of 5 stars

    Reviewed on November 27, 2020 | Verified Review

    Dr. Cannesta was very friendly, informative and answered all my questions promptly .I am looking forward to future visits.


  • Patient Review 307

    5 out of 5 stars

    Reviewed on November 26, 2020 | Verified Review

    Prompt call back Dr Cannestra is great


  • Patient Review 308

    5 out of 5 stars

    Reviewed on November 26, 2020 | Verified Review

    Zoom call was very efficient. Loved it and wish more doctors appointments were like that.


  • Patient Review 309

    5 out of 5 stars

    Reviewed on November 26, 2020 | Verified Review

    They listen and want to helf


  • Patient Review 310

    5 out of 5 stars

    Reviewed on November 26, 2020 | Verified Review

    I appreciated how informative the doctor was about my situation. That even though it was a phone call the doctor listened to everything about my situation. Not every doctor fully listens to what happened to you. Thank you!


  • Patient Review 311

    4.5 out of 5 stars

    Reviewed on November 26, 2020 | Verified Review

    Why don't you wait until I actually have the procedure before asking me how it went.........


  • Patient Review 312

    5 out of 5 stars

    Reviewed on November 26, 2020 | Verified Review

    Timely expert evaluation and treatment!


  • Patient Review 313

    5 out of 5 stars

    Reviewed on November 23, 2020 | Verified Review

    Responsive. Respectful. Professional.


  • Patient Review 314

    5 out of 5 stars

    Reviewed on November 23, 2020 | Verified Review

    Easy to understand


  • Patient Review 315

    5 out of 5 stars

    Reviewed on November 21, 2020 | Verified Review

    Dr. Cannestra is an outstanding surgeon.


  • Patient Review 316

    5 out of 5 stars

    Reviewed on November 20, 2020 | Verified Review

    In and out same day.


  • Patient Review 317

    5 out of 5 stars

    Reviewed on November 18, 2020 | Verified Review

    What do I like about the Lyerly Neurosurgery Group? The Lyerly Neurosurgery Group has the best doctors, best nurses, best facilities and best support staff assembled. What is not to like? Maybe that they are not located in my back yard?


  • Patient Review 318

    5 out of 5 stars

    Reviewed on November 18, 2020 | Verified Review

    Your responses are timely are caring. Both mean a lot. Thanks.


  • Patient Review 319

    5 out of 5 stars

    Reviewed on November 14, 2020 | Verified Review

    The docs and their team know what they are doing. Nothing is sugar coated, which I appreciate.


  • Patient Review 320

    5 out of 5 stars

    Reviewed on November 12, 2020 | Verified Review

    It was fairly easy to schedule an appt. The doctor was considerate, kind and knowledgeable. I wouldn't hesitate to recommend Lylery.


  • Patient Review 321

    5 out of 5 stars

    Reviewed on November 12, 2020 | Verified Review

    Everyone I have communicated with have been very professional,


  • Patient Review 322

    5 out of 5 stars

    Reviewed on November 06, 2020 | Verified Review

    You truly have one of the most professional medical teams in the business. The term miracle worker comes to mind. Thank you so much what you did for me. Thank you Dr. Cannestra


  • Patient Review 323

    5 out of 5 stars

    Reviewed on October 31, 2020 | Verified Review

    Top rated surgeons


  • Patient Review 324

    5 out of 5 stars

    Reviewed on October 30, 2020 | Verified Review

    Only had Zoom visit with Dr. Canestra so far. He seems to be an excellent doctor. Have not had surgery yet.


  • Patient Review 325

    5 out of 5 stars

    Reviewed on October 25, 2020 | Verified Review

    The promptness of communication from your staff to us.


  • Patient Review 326

    5 out of 5 stars

    Reviewed on October 21, 2020 | Verified Review

    Everyone was easy to talk to and very kind. I felt very comfortable with everything that was going to happen.


  • Patient Review 327

    4.5 out of 5 stars

    Reviewed on October 15, 2020 | Verified Review

    The zoom meeting went well, however, waiting over 2 months for it was too long. When surgery is imminent, one should not have to wait that long to see a surgeon.


  • Patient Review 328

    5 out of 5 stars

    Reviewed on October 15, 2020 | Verified Review

    Laura got back to me and explained what is going on.


  • Patient Review 329

    5 out of 5 stars

    Reviewed on October 10, 2020 | Verified Review

    Excellent care, friendly , attentive staff


  • Patient Review 330

    5 out of 5 stars

    Reviewed on October 09, 2020 | Verified Review

    Dr Cannestra and his staff are very efficient and caring. This is my second surgery with him and will NOT go to anyone else.


  • Patient Review 331

    5 out of 5 stars

    Reviewed on August 29, 2020 | Verified Review

    I love the caring physicians who take the time to treat each individual as if they were a member of their family. They are well informed about you before you speak with them. I do not, however, like the virtual visits even though I understand why it is necessary during these COVID times. The staff is also helpful and understanding when issues arise.


  • Patient Review 332

    5 out of 5 stars

    Reviewed on August 27, 2020 | Verified Review

    Great doctor. Did a great job. Have not been to office so ii can't address that.


  • Patient Review 333

    5 out of 5 stars

    Reviewed on August 27, 2020 | Verified Review

    Customer service


  • Patient Review 334

    5 out of 5 stars

    Reviewed on August 27, 2020 | Verified Review

    Very caring and friendly.


  • Patient Review 335

    5 out of 5 stars

    Reviewed on August 26, 2020 | Verified Review

    I have had several interactions and procedural experiences with the Lyerley professionals and I have always found them to be friendly, thorough, detailed, informative & extremely good at what they do! Dr. Cannestra is a top-notch surgeon & his immediate staff has always been compassionate & comforting in walking me through some personally difficult decisions & circumstances. I would highly recommend them to family, friends & the public at large. When my own physician recommended Dr. Cannestra to me, he said, “I’m sending you to the Doctor that Doctors go to”, which was certainly high praise to me! It proved to be true in every respect. I am completely comfortable in suggesting them, without hesitation, to anyone in need of their critically valuable services.


  • Patient Review 336

    5 out of 5 stars

    Reviewed on August 24, 2020 | Verified Review

    So far, friendly, informative and professional. All questions answered.


  • Patient Review 337

    5 out of 5 stars

    Reviewed on August 21, 2020 | Verified Review

    Dr Cannestra and his staff who assist during operations


  • Patient Review 338

    0 out of 5 stars

    Reviewed on August 20, 2020 | Verified Review

    Treat patients like patients. Have a faster response time to patients. Have better follow up on Orders created by Lyerly physicians.


  • Patient Review 339

    5 out of 5 stars

    Reviewed on August 13, 2020 | Verified Review

    Lyerly Neurosurgeons have the BEST surgeons in JAX. Everyone knows that, and I am just really excited, not that I have to have surgery, but it's going to be performed by the best, Dr. Cannestra. All the physicians at Lyerly are wonderful. I wouldn't go anywhere else. In fact, my husband's back is, by now, a train wreck, working in construction, fell through shoddy scaffolding, and he already had a 7 hour back surgery with a cage in his back. So who am I going to call? Lyerly Neurosurgeon, Dr. Cannestra is my favorite choice!


  • Patient Review 340

    3 out of 5 stars

    Reviewed on August 12, 2020 | Verified Review

    Way to difficult to get through to your office. Sent a letter to the doctor about questions and only talked to assistant who couldn’t answer questions. Waiting to hear back from doctor


  • Patient Review 341

    5 out of 5 stars

    Reviewed on August 10, 2020 | Verified Review

    Response time for appointments. Was able to be seen sooner than I thought I would. The staff is very pleasant as well.


  • Patient Review 342

    5 out of 5 stars

    Reviewed on August 09, 2020 | Verified Review

    expertise information genuine interest ability to form relationship courtesy efficiency


  • Patient Review 343

    5 out of 5 stars

    Reviewed on August 04, 2020 | Verified Review

    Dr. Cannestra and Dean are amazing!


  • Patient Review 344

    5 out of 5 stars

    Reviewed on August 01, 2020 | Verified Review

    Dr. Canastra is an absolute genius and unbelievably skilled surgeon. There is no one else I would trust to work on my spine. His bedside manners are awesome, when he speaks to you it's like one of your good friends. He is absolutely amazing. Can't give him enough praise.


  • Patient Review 345

    5 out of 5 stars

    Reviewed on August 01, 2020 | Verified Review

    response


  • Patient Review 346

    5 out of 5 stars

    Reviewed on July 28, 2020 | Verified Review

    I like that when I need to talk with Laura, she calls me within 24 hours or less. She really cares about her patients. Dr. Connestra is amazing. He has been able to do my surgeries ASAP. I also enjoy speaking to the man on the phone when I call. He has a great voice and seems very caring. I wish I remembered his name.


  • Patient Review 347

    5 out of 5 stars

    Reviewed on July 24, 2020 | Verified Review

    love the one on one personal service. The doctor is excellent


  • Patient Review 348

    5 out of 5 stars

    Reviewed on July 18, 2020 | Verified Review

    Outstanding doctors and ancillary personnel!


  • Patient Review 349

    5 out of 5 stars

    Reviewed on July 17, 2020 | Verified Review

    Pre surgery process has been a pleasant experience so far.


  • Patient Review 350

    5 out of 5 stars

    Reviewed on July 16, 2020 | Verified Review

    Staff is friendly, efficient and knowledgeable.


  • Patient Review 351

    4 out of 5 stars

    Reviewed on July 15, 2020 | Verified Review

    Calling patient back.


  • Patient Review 352

    5 out of 5 stars

    Reviewed on July 15, 2020 | Verified Review

    Dr. Cannestra was very nice to speak with and his staff very attentive and helpful when I called.


  • Patient Review 353

    5 out of 5 stars

    Reviewed on July 08, 2020 | Verified Review

    Compared to other facilities, I was happy to have access to a wheel chair to get to my doctor from check-in on the ground floor to the 11th floor, as well as information desks along the way. I was impressed that Dr. Cannestra viewed my medical history ahead of my visit and was able to relate to my concerns. His medical explanation convinced me that my surgery was necessary. He was knowledgeable and well educated in his field. I felt very comfortable talking to him.


  • Patient Review 354

    5 out of 5 stars

    Reviewed on July 08, 2020 | Verified Review

    I like that everyone is polite and courteous and helpful.. Dr Cannestra is the best I've been with him since 2007... Lyerly is the best in Jacksonville....


  • Patient Review 355

    3.5 out of 5 stars

    Reviewed on July 08, 2020 | Verified Review

    My Zoom appointment was scheduled for 12:15. I sat at my computer and waited until 1:00 and heard nothing from anyone, so I had lunch. At 1:40 I finally got a call advising that Dr. Cannestra was "running late" and that he would be on the call in just a few minutes. At approximately 2:00 he made the call. I certainly know that doctors have difficulties with keeping appointments. It seems to go with their profession. I cannot fathom however, that no one in the office felt the need to call me at 12:15 and advise that the call was going to be delayed. It would have taken 15 seconds max to make that call. It was unprofessional not to do so and your office should make sure it doesn't happen to any patient again.


  • Patient Review 356

    5 out of 5 stars

    Reviewed on July 04, 2020 | Verified Review

    Very friendly front desk girls! The Dr. sat and spent quality time with me talking about my concerns


  • Patient Review 357

    5 out of 5 stars

    Reviewed on June 25, 2020 | Verified Review

    Dr Cannestra is easy to meet with, informative and reassuring. Much appreciated during a stressful time.


  • Patient Review 358

    4.5 out of 5 stars

    Reviewed on June 25, 2020 | Verified Review

    The staff and doctor were all well prepared with my information. They were welcoming and thorough in their descriptions of the problem and my options. The reason for 1 point off was that we had to make the 90 minute drive three times before the surgery in order to have the initial evaluation, then the Covid test on a Saturday, and again for the pre-op visit. Would have been much better if they could be combined as riding in a car is extremely uncomfortable! What was not in their control was the Covid-19 situation which changed the way you enter the building and park. If you're going, ask for clarification because the paperwork they send is not accurate with regard to those directions. Otherwise everything was good.


  • Patient Review 359

    5 out of 5 stars

    Reviewed on June 24, 2020 | Verified Review

    Very understanding about how to read and understand an MRI and find a plan to rectify a problem and have a plan to help a person such as myself that can't walk without my legs crumbling underneath me.


  • Patient Review 360

    4.5 out of 5 stars

    Reviewed on June 18, 2020 | Verified Review

    Availability of tele visits.


  • Patient Review 361

    5 out of 5 stars

    Reviewed on June 18, 2020 | Verified Review

    You are organized, on time, and pleasant.


  • Patient Review 362

    5 out of 5 stars

    Reviewed on June 17, 2020 | Verified Review

    *****


  • Patient Review 363

    5 out of 5 stars

    Reviewed on June 17, 2020 | Verified Review

    I was very impressed with the quick response with telephone calls and the obvious preparation tDr Cannestra did with my reports prior to my appointment. He was very thorough and considerate of me and my situation. Very impressed.


  • Patient Review 364

    5 out of 5 stars

    Reviewed on June 11, 2020 | Verified Review

    Interest in client and straight forward


  • Patient Review 365

    2.5 out of 5 stars

    Reviewed on June 10, 2020 | Verified Review

    Not a fan of vitural office visits.


  • Patient Review 366

    5 out of 5 stars

    Reviewed on June 10, 2020 | Verified Review

    He was very well-informed. Before I got there. He knew what he wanted to do and did it


  • Patient Review 367

    5 out of 5 stars

    Reviewed on June 08, 2020 | Verified Review

    thhank you for your help


  • Patient Review 368

    5 out of 5 stars

    Reviewed on June 06, 2020 | Verified Review

    the candor of the doctors


  • Patient Review 369

    5 out of 5 stars

    Reviewed on June 04, 2020 | Verified Review

    Great doctors. Good support staff. Just wish you would find a different hospital. All Baptist is supposed to be tied together. Beds are so uncomfortable. Had not had good luck as a pt. there. They are very wasteful. Lyerly has been great. Dr Hanel stuck his head in pre-op. room yesterday 6/3 for Dr. Cannestra and said hello and good luck with my surgery. Impressive since he hadn't treated me for 3 yrs. Thanks


  • Patient Review 370

    5 out of 5 stars

    Reviewed on June 03, 2020 | Verified Review

    Dr Cannestra is truly wonderful. He listens, understands and has a calming way about him.


  • Patient Review 371

    5 out of 5 stars

    Reviewed on June 03, 2020 | Verified Review

    Have always had high regard for Dr. Cannestra and Baptist Health. I have one comment, this last experience has not been as smooth as it has been in the past! Got all of my testing done and was waiting to have a consultation with Dr Cannestra and I had to call several calls to try and find out when I could get to talk to the Doctor. Was a little frustrating, but knowing the times we are in, it is understandable. The fact that I could not a call back from a secretary was very upsetting. Hope that helps with the way I felt about my experience. Still love Dr. Cannestra!!


  • Patient Review 372

    5 out of 5 stars

    Reviewed on June 03, 2020 | Verified Review

    It was like coming home. Everyone was awesome. Professional and fun. Dr Andrew Cannestra is a pro. Having him is like the Big League, Super Bowl Super Bowl MVP. The staff works hard to give you the best attention to detail and make it seem like they truly enjoy their job. Having back surgery is a delicate operation, this was a positive experience throughout.


  • Patient Review 373

    5 out of 5 stars

    Reviewed on June 02, 2020 | Verified Review

    Doctor cannastra and his staff (office and his nurses) are so nice and Friendly.


  • Patient Review 374

    5 out of 5 stars

    Reviewed on June 01, 2020 | Verified Review

    First time patient via zoom gave we much needed hope for my problem.


  • Patient Review 375

    5 out of 5 stars

    Reviewed on May 29, 2020 | Verified Review

    Dr. Cannestra was excellent in explaining my options and clearly is a very consertative professional! Thank you.


  • Patient Review 376

    5 out of 5 stars

    Reviewed on May 29, 2020 | Verified Review

    All staff is si helpful.


  • Patient Review 377

    5 out of 5 stars

    Reviewed on May 29, 2020 | Verified Review

    Friendliness of staff and Dr Cannesta


  • Patient Review 378

    5 out of 5 stars

    Reviewed on May 28, 2020 | Verified Review

    Only one experience. Telemed appointment but all staff seemed dedicated to making patient experience good


  • Patient Review 379

    5 out of 5 stars

    Reviewed on May 28, 2020 | Verified Review

    Competency


  • Patient Review 380

    5 out of 5 stars

    Reviewed on May 27, 2020 | Verified Review

    Great service


  • Patient Review 381

    5 out of 5 stars

    Reviewed on May 22, 2020 | Verified Review

    A good friend of mine and my GP doctor highly recommended Dr Cannestras to me. He did back surgery on them both with excellent results. Dinah is warm and easy to talk to, as well! I'm looking forward to seeing if some of my back problems can helped, and i can get some relief from this agonizing 24/7 pain!!!


  • Patient Review 382

    5 out of 5 stars

    Reviewed on May 22, 2020 | Verified Review

    Persistent and considerate


  • Patient Review 383

    5 out of 5 stars

    Reviewed on May 22, 2020 | Verified Review

    Very friendly, answers questions, makes you feel at ease.


  • Patient Review 384

    5 out of 5 stars

    Reviewed on May 22, 2020 | Verified Review

    I think Dr Cannestra staff works diligently to solve problems. I've not had my surgery yet so, Can't comment on That. I did have a problem with the mailroom. I Overnighted an MRI disc. UPS SHOWS IT DELIVERED but it did not take it to Lyerly.I Otherwise I'm happy


  • Patient Review 385

    0.5 out of 5 stars

    Reviewed on May 21, 2020 | Verified Review

    You rescheduled my appointment to a Virtual zoom meeting Thus causing me to have to rush out and overnight ($26) the MRI CD disk that I was to bring into the original appointment. As told I logged onto the zoom appointment only to get a message saying "waiting for host to join" I called the office and left a few messages. I also called the office the next day and left messages. I HAVE NOT HEARD BACK FROM THEM!!! Needless to say, I am highly disappointed in their unprofessional service.


  • Patient Review 386

    5 out of 5 stars

    Reviewed on May 19, 2020 | Verified Review

    Very friendly and astute when explaining procedures.


  • Patient Review 387

    5 out of 5 stars

    Reviewed on May 16, 2020 | Verified Review

    Dr. Connestra was very informative and listened to my concerns.


  • Patient Review 388

    5 out of 5 stars

    Reviewed on May 13, 2020 | Verified Review

    Dr. Cannestra is an impressive individual.


  • Patient Review 389

    5 out of 5 stars

    Reviewed on May 13, 2020 | Verified Review

    Dr Cannestra and his staff are the best!


  • Patient Review 390

    4 out of 5 stars

    Reviewed on May 09, 2020 | Verified Review

    I am a post-surgery patient. I have been waiting for 5 days for MD office to return my daily calls requesting a post-surgery follow up appointment. I am also waiting for my MD to complete the paperwork that will allow me to continue to get paid while I am on a LOA from my work.


  • Patient Review 391

    5 out of 5 stars

    Reviewed on April 27, 2020 | Verified Review

    I like Dr. Cannestra and his nurse Laura


  • Patient Review 392

    5 out of 5 stars

    Reviewed on April 24, 2020 | Verified Review

    High level of professionalism. The surgical center is located in a separate tower of the hospital so it feels safer. Great staff. Had neck surgery in 2014 and was very pleased with the doctors, nurses, and other staff.


  • Patient Review 393

    5 out of 5 stars

    Reviewed on April 21, 2020 | Verified Review

    The expertise of the surgeon and staff.


  • Patient Review 394

    5 out of 5 stars

    Reviewed on April 18, 2020 | Verified Review

    Dr Cannestra


  • Patient Review 395

    5 out of 5 stars

    Reviewed on April 14, 2020 | Verified Review

    Confidence in Doctors diagnosis and treatment plan


  • Patient Review 396

    5 out of 5 stars

    Reviewed on April 14, 2020 | Verified Review

    Very patient friendly, very prompt getting in touch with us. The most considerate staff we have ever dealt with, they sent one of their staff all the way from the 11th floor of the Weaver Tower down to the first floor, to the check in at the entrance to get paperwork and the MRI disk. Thank you!


  • Patient Review 397

    5 out of 5 stars

    Reviewed on April 11, 2020 | Verified Review

    So kind. Explained carefully.


  • Patient Review 398

    5 out of 5 stars

    Reviewed on April 11, 2020 | Verified Review

    Only Day 2 post-op, but so far, so good. Minimal pain, movement improved.


  • Patient Review 399

    3.5 out of 5 stars

    Reviewed on April 03, 2020 | Verified Review

    Do to the COVID19 virus I haven't been able to meet the staff.


  • Patient Review 400

    5 out of 5 stars

    Reviewed on April 03, 2020 | Verified Review

    The overall team is very caring and sincere in wanting the best treatment for patients.


  • Patient Review 401

    5 out of 5 stars

    Reviewed on March 27, 2020 | Verified Review

    Dr. Cannestra and his staff.


  • Patient Review 402

    5 out of 5 stars

    Reviewed on March 20, 2020 | Verified Review

    Excellent physicians and staff that made me feel comfortable through the whole process. With multiple neck disc injuries the surgeon and stall all took the time to answer every question.


  • Patient Review 403

    5 out of 5 stars

    Reviewed on March 20, 2020 | Verified Review

    Excellent doctors. Excellent staff. Wonderful hospital where any worker is willing to help you.


  • Patient Review 404

    5 out of 5 stars

    Reviewed on March 20, 2020 | Verified Review

    Great reputation for your group. Your staff is very friendly, as well as professional and very helpful. I saw Dr. Cannestra and was very impressed with his knowledge and professional, friendly manner.


  • Patient Review 405

    4.5 out of 5 stars

    Reviewed on March 15, 2020 | Verified Review

    Once I finally found you in that maze of Baptist Hospital facilities on Prudential, the experience was good. The people who checked me in were friendly and efficient, as was Dr. Cannestra. He got right to the heart of my problem, suggested a course of action, answered my questions and left me feeling positive about my next steps. Your back office support was not so good. Navigating your phone system to set up the appointment was painful and inefficient. I did not get paperwork when promised, when I did get it it had an incorrect date for my appointment. I had to call back a couple of times to get that straightened out, and never in the whole process did anyone ever return my previous call. And, by the way, why isn't there some sort of signage or other graphics inside the hospital to direct a new patient to an office he has never been to before? I was so mad by the time I finally located Lyerly's offices that the subsequent experience as almost ruined before it even happened.


  • Patient Review 406

    5 out of 5 stars

    Reviewed on March 13, 2020 | Verified Review

    Degree of expertise and concern for the patient....My experience with Dr. Cannestra and Ms. Ward specifically, are shining stars...


  • Patient Review 407

    5 out of 5 stars

    Reviewed on March 12, 2020 | Verified Review

    Dr. Cannestra ia a gifted surgeon...for the first time, in a long time, I can walk without pain.


  • Patient Review 408

    5 out of 5 stars

    Reviewed on March 12, 2020 | Verified Review

    Dr canaska


  • Patient Review 409

    5 out of 5 stars

    Reviewed on March 12, 2020 | Verified Review

    I love Dr. Cannestra. He is honest and I trust him to tell me when I need surgery and when I do not. I have sent several people to him and everyone loves him. He also has a great staff working for him.


  • Patient Review 410

    5 out of 5 stars

    Reviewed on March 12, 2020 | Verified Review

    Very friendly


  • Patient Review 411

    5 out of 5 stars

    Reviewed on March 11, 2020 | Verified Review

    The courteous way they treat you. The dr. I have is friendly and explains clearly what needs to be done.


  • Patient Review 412

    5 out of 5 stars

    Reviewed on March 11, 2020 | Verified Review

    Compassionate Surgeon who listens.


  • Patient Review 413

    4.5 out of 5 stars

    Reviewed on March 11, 2020 | Verified Review

    It was my first visit to see Dr. Cannestra. I liked him. He was direct and well prepared for my visit just the kind of doctor I like. Would recommend him. He is doing my surgery.


  • Patient Review 414

    5 out of 5 stars

    Reviewed on March 08, 2020 | Verified Review

    Professional and friendly staff. Nice waiting area. Comfortable seating with great views of downtown Jacksonville.


  • Patient Review 415

    5 out of 5 stars

    Reviewed on March 07, 2020 | Verified Review

    Dr. Connestra is a straight shooter. I like his frankness and, having been a patient of his in the past, I like that he cuts to the chase and tells you what he can or cannot do for you.


  • Patient Review 416

    5 out of 5 stars

    Reviewed on March 07, 2020 | Verified Review

    Dr. Canestra is the best. So personable. Laura and staff are great.


  • Patient Review 417

    5 out of 5 stars

    Reviewed on March 05, 2020 | Verified Review

    Everything except the wait time.


  • Patient Review 418

    5 out of 5 stars

    Reviewed on March 04, 2020 | Verified Review

    They really seem to care about you. They take their time and listen to you.


  • Patient Review 419

    5 out of 5 stars

    Reviewed on March 04, 2020 | Verified Review

    Explains procedures clearly on our level and very caring


  • Patient Review 420

    3.5 out of 5 stars

    Reviewed on February 21, 2020 | Verified Review

    So far I have been extremely impressed with Dr cannestra. He came recommended to me from my friend and his patient who had wonderful results after he performed her surgery. My only issue has been trying to get in and see him. I had to wait several weeks for an appointment in January, only to have the staff Call a week before and postpone me for another 6 weeks. Then I was supposed to have a telephone visit and never received a call or notice until I had waited three and a half hours to no avail. I do understand surgery doesn't always go as planned but wish someone had called


  • Patient Review 421

    5 out of 5 stars

    Reviewed on February 20, 2020 | Verified Review

    Prompt and professional approach to my medical issues. Dr. Cannestra is an excellent neuro surgeon. He has a direct and honest approach and thoroughly explained the options available to correct the medical issues that I have.


  • Patient Review 422

    5 out of 5 stars

    Reviewed on February 18, 2020 | Verified Review

    I have seen several neurosurgeons over the past 15 years and not one has given me any hope regarding my lower back pain issues. The typical response to my lower back problem has been "you have a lot of stuff going on with your lower back and it would take a trial and error approach because we don't know what issue is causing your pain". Dr. Cannestra is the first doc to say we don't know what is causing your pain but there is a diagnostic test we can perform which will tell us. He has referred me to a practice which will perform that test and he is confidant that he can help me once we know the source of my pain. It was great meeting Dr. Cannestra and the helpful folks in his office. Everyone was very helpful and friendly.


  • Patient Review 423

    5 out of 5 stars

    Reviewed on February 15, 2020 | Verified Review

    Everyone we've met at Lyerly has been so very kind and helpful. I just hope the surgery goes well!


  • Patient Review 424

    5 out of 5 stars

    Reviewed on February 15, 2020 | Verified Review

    Very caring, professional and honest. Recommend highly to friends and associates.


  • Patient Review 425

    5 out of 5 stars

    Reviewed on February 14, 2020 | Verified Review

    1- they were highly recommended by my doctor 2- I got an appointment fairly quickly for a specialist 3- when an appointment opened up a week earlier I received a call asking if I wanted to come in sooner 4- personnel on the phone and at the office were all friendly and helpful 5- I first saw a doctor who went over my questions and asked additional ones from the doctors point while the surgeon I was scheduled with reviewed my mri and it’s report 6- dr cannestra came in promptly and reviewed my case with me and advised what I should do next 7- when I thanked him for his information and advice and referral to pain manager he told me he was glad that he could in his way give me some relief All in all it was a pleasant experience and didn’t take as long as I thought it might


  • Patient Review 426

    5 out of 5 stars

    Reviewed on February 14, 2020 | Verified Review

    Dr. Cannestra and the entire Lyerly Group continue to amaze me with their professionalism and can do attitude(s). And, more importantly, Dr. Cannestra diagnosed and corrected my ailing spine for the third time now. Keep up the amazing services! God Bless


  • Patient Review 427

    5 out of 5 stars

    Reviewed on February 13, 2020 | Verified Review

    It’s highly recommended by other medical people who have had their own family members use them. They were pleased with the results, so they have no problem recommending them to other people. That’s a huge plus to me!


  • Patient Review 428

    5 out of 5 stars

    Reviewed on January 29, 2020 | Verified Review

    Everyone was polite and professional. The process for surgery was smooth


  • Patient Review 429

    5 out of 5 stars

    Reviewed on January 28, 2020 | Verified Review

    Staff that cares. No wait. Incredible doctors.


  • Patient Review 430

    5 out of 5 stars

    Reviewed on January 26, 2020 | Verified Review

    Everything The doctor his staff the hospital and the attitudes of calm the staff


  • Patient Review 431

    5 out of 5 stars

    Reviewed on January 23, 2020 | Verified Review

    Dr. Cannestra did an awesome job with my surgery, no pain or swelling. Laura was always helpful when I had questions.


  • Patient Review 432

    5 out of 5 stars

    Reviewed on January 18, 2020 | Verified Review

    EVERYTHING


  • Patient Review 433

    5 out of 5 stars

    Reviewed on January 17, 2020 | Verified Review

    They were very professional and caring.


  • Patient Review 434

    5 out of 5 stars

    Reviewed on January 17, 2020 | Verified Review

    Great service and great results


  • Patient Review 435

    5 out of 5 stars

    Reviewed on January 16, 2020 | Verified Review

    Seldom (if ever) have I been subject to being considered for filling an early appointment due to another's cancellation. Lyerly offered and produced two in succession which resulted in a procedure performed by Dr. Connestra that, so far (day two), seems to be an immediate success. Who wouldn't be thrilled?


  • Patient Review 436

    5 out of 5 stars

    Reviewed on January 15, 2020 | Verified Review

    A well run operation and above all with a doctor whom I believe to be tops in his field. I have reason from a past experience at Lyerly (15 hours of surgery over two days under Dr. Cannestra) to trust the expertise of this doctor, not only in ability as a surgeon, but in his ability to succinctly diagnose and explain a medical situation. From his nurse, Laura, to the front desk and other personnel I have been treated with curtesy; Lyerly is a comfortable place to go. The only downside is long waits in the reception room before seeing the doctor. This situation is offset by knowing my case will be given all the attention needed by a foremost surgeon.


  • Patient Review 437

    5 out of 5 stars

    Reviewed on January 15, 2020 | Verified Review

    ???????? ???????????????????????? ?????? ??????????????. ?????????????? ?????????????????? ?????? ???????????? ??????????. ???????????? ?????? ???????? ?????? ??????????????????????...?????? ?????? ???????? ?????? ?????????? ????.


  • Patient Review 438

    5 out of 5 stars

    Reviewed on January 10, 2020 | Verified Review

    I didn't receive the forms to fill out before my visit.


  • Patient Review 439

    1.5 out of 5 stars

    Reviewed on January 10, 2020 | Verified Review

    I was waiting for doctor 50 min in the room. It took too much time.


  • Patient Review 440

    0 out of 5 stars

    Reviewed on January 10, 2020 | Verified Review

    Dr cannestra, his PA and the girl that did my triage are great. It's his assistant that doesn't return phone calls after two days. It's very frustrating when you're trying to decide if you're going to have surgery or not.


  • Patient Review 441

    5 out of 5 stars

    Reviewed on January 10, 2020 | Verified Review

    Everything. Staff and esp physicisn. Dr Canestra


  • Patient Review 442

    5 out of 5 stars

    Reviewed on January 08, 2020 | Verified Review

    Dr Cannestra is the best... I value his opinions so much.. I would not let any other doctor operate on my back. Like I said he is the best....


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