Javier Garcia-Bengochea, MD Office and Other Patient Information
Primary Office
Office 1: Lyerly Neurosurgery
, Jacksonville, FL 32207
904.384.1005
Patient Reviews
All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
Reviews (462)
SORT BY
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Patient Review 1
5 out of 5 stars
Reviewed on April 27, 2022 | Verified Review
Prompt, considerate, friendly, and courteous. Keeps patients updated and informed. Did have difficulty making phone contact during the lunch time wanting to confirm my appointment time.
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Patient Review 2
5 out of 5 stars
Reviewed on April 20, 2022 | Verified Review
We really appreciate having Dr. Garcia as our surgeon. Over the years, he has been wonderful. Always patient in answering our questions and concerns. Thank you!
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Patient Review 3
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
Dr Garcia is amazing and always listens. He gave me different options to deal with my back problems. I don???t trust anyone else to operate on me. He is brilliant
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Patient Review 4
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
Excelente professional services.
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Patient Review 5
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
I would not go to any other doctor. The Lerly Group was recommended by several different people. The Lerly Group was always the name and especially Dr. Garcia.
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Patient Review 6
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
The staff is very nice & efficient and I have complete faith in DR Garcia.
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Patient Review 7
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
Very polite and professional. Punctuation and the highest degree of expertise
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Patient Review 8
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
Results!
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Patient Review 9
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
Reputation of the surgeons for expertise and skill. Efficiency of the scheduling and check-in. Quality of the facilities.
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Patient Review 10
5 out of 5 stars
Reviewed on April 08, 2022 | Verified Review
Your staff was very friendly.
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Patient Review 11
5 out of 5 stars
Reviewed on April 08, 2022 | Verified Review
Everyone is very friendly and professional at the same time. Dr Garcia is the best!!
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Patient Review 12
5 out of 5 stars
Reviewed on April 08, 2022 | Verified Review
Professional and thorough
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Patient Review 13
4.5 out of 5 stars
Reviewed on April 08, 2022 | Verified Review
Excellent Physicians which at the end of the day it???s what matters. On the other hand much less than desired support from office personnel. Calls go to voicemail and not returned. Same with emails. Only after several attempts some information is provided. Lack of interest from personnel starting at the front desk all the way to office manager.
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Patient Review 14
5 out of 5 stars
Reviewed on April 07, 2022 | Verified Review
Courteous employees and very good service. We really liked Dr. Gracia and he explained everything to us about what was going on with my back pain. He is a great doctor.
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Patient Review 15
4 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
Find a way to shorten the months long wait time to see Dr. Garcia. And, have some Lyerly directional signs posted in the vast hallway maze that makeup this interconnected hospital campus so we can find our way to and from the entrance.
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Patient Review 16
5 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
Dr. Garcia is a very caring physician that shows concerns for his patients. He has a great bed side manner. He listens to your concerns and shares his professional expertise. He is very meticulous with his graft/skill.
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Patient Review 17
4.5 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
Dr. Javier Garcia-Bengochea is amazing! Which is a problem in itself because it is VERY hard to get an appointment to see him. There is substantial delay in response to phone calls or emails, but worth it, I suppose, because of the quality of the facility, doctors, and staff. Notepad questionnaire is cumbersome and works sometimes, and doesn't at times. Shouldn't have to re-enter all info such as surgeries, meds, etc.... should have the option to click "same as previously reported, no change" and only require changes to the information since the last visit.
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Patient Review 18
5 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
Dr. Garcia is my idea of a consumate professional, knowlegable, articulate and caring.
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Patient Review 19
5 out of 5 stars
Reviewed on April 04, 2022 | Verified Review
Dr. Garcia was extremely knowledgeable and explained my symptoms in terms I could understand.
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Patient Review 20
5 out of 5 stars
Reviewed on March 31, 2022 | Verified Review
Dr. Garcia
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Patient Review 21
5 out of 5 stars
Reviewed on March 30, 2022 | Verified Review
Dr. Garcia is the best. Not only did he explain my cervical spine problem, but also went over my brain MRI from my stroke!
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Patient Review 22
5 out of 5 stars
Reviewed on March 30, 2022 | Verified Review
Although the wait was longer than expected to see the doctor, Dr. Garcia is the best of the best. He takes the time to ask and answer your questions. He is very thorough and doesn't jump on the surgery band wagon. If fact, he recommended I get a few more rounds of an injection before going the surgery route.
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Patient Review 23
5 out of 5 stars
Reviewed on March 28, 2022 | Verified Review
Javier Garcia-Bengochea is wonderful. He is patient and listens to his patients.
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Patient Review 24
5 out of 5 stars
Reviewed on March 28, 2022 | Verified Review
Friendly, educated staff!
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Patient Review 25
5 out of 5 stars
Reviewed on March 24, 2022 | Verified Review
I have confidence in Dr Garcia Bengochea and the staff is very helpful and personable
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Patient Review 26
5 out of 5 stars
Reviewed on March 23, 2022 | Verified Review
Everything
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Patient Review 27
5 out of 5 stars
Reviewed on March 23, 2022 | Verified Review
Dr Garcia was very kind and professional. The staff was very nice as well!!
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Patient Review 28
5 out of 5 stars
Reviewed on March 19, 2022 | Verified Review
Best care, anywhere.
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Patient Review 29
5 out of 5 stars
Reviewed on March 16, 2022 | Verified Review
Quality, thoroughness, kindness
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Patient Review 30
5 out of 5 stars
Reviewed on March 16, 2022 | Verified Review
excellent doctor
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Patient Review 31
5 out of 5 stars
Reviewed on March 16, 2022 | Verified Review
Professionalism-prompt-clean-friendly-great doctors.
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Patient Review 32
5 out of 5 stars
Reviewed on March 10, 2022 | Verified Review
Everything, great service :)
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Patient Review 33
4.5 out of 5 stars
Reviewed on March 09, 2022 | Verified Review
D. Garcia is a wonderful surgeon.
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Patient Review 34
5 out of 5 stars
Reviewed on March 09, 2022 | Verified Review
Everyone was kind , professional, & knowledgeable. Dr. Garcia is professional, compassionate & has a great reputation for his surgical skills. He recommends surgery..Only if necessary. Thank you for your excellent care.
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Patient Review 35
5 out of 5 stars
Reviewed on March 03, 2022 | Verified Review
Outstanding Dr's and team.
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Patient Review 36
5 out of 5 stars
Reviewed on March 03, 2022 | Verified Review
Professional all the way
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Patient Review 37
5 out of 5 stars
Reviewed on March 03, 2022 | Verified Review
My doctor is excellent, explains all aspects of my diagnosis and care, listens to me and answers my concerns. His office staff is great!
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Patient Review 38
5 out of 5 stars
Reviewed on March 03, 2022 | Verified Review
Excelente Doctors and Staff.
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Patient Review 39
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
Doctor, nurses, and staff were great.
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Patient Review 40
4 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
The office is much too far from the P2 Parking and the Pavillion entrance, especially for people suffering from spine conditions who have pain and difficulty walking. New patients should be advised they need to bring a driver and possibly a wheelchair. Hospital transport/wheelchair can help, but it can be a very long wait to get them to help. There is a problem with the automated phone system. I was number 4 in cue and waited a very long time. Finally, I was number 1 in cue, and then your phone rang; but it just kept ringing. I could never get beyond being number 1 in cue, although I waited for a least 3 more minutes.
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Patient Review 41
5 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
Dr. Garcia-Bengochea is the best
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Patient Review 42
5 out of 5 stars
Reviewed on February 16, 2022 | Verified Review
Pleasant and competent staff. Wait time was 2 hours...once we found office. Parking lot to office is extremely long walk for elders. Also no rails on walls of long walk...in case you needed to stop and rest. Please consider more the needs of elderly patients in getting to office.
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Patient Review 43
5 out of 5 stars
Reviewed on February 16, 2022 | Verified Review
The professionalism of the staff. Dr Garcia is amazing. This was not my first visit to see him.
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Patient Review 44
5 out of 5 stars
Reviewed on February 16, 2022 | Verified Review
Intelligent dictors
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Patient Review 45
5 out of 5 stars
Reviewed on February 12, 2022 | Verified Review
You are the best.
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Patient Review 46
5 out of 5 stars
Reviewed on February 11, 2022 | Verified Review
Personal , technically fabulous touch by all the staff and doctors
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Patient Review 47
3.5 out of 5 stars
Reviewed on February 10, 2022 | Verified Review
Call backs and spend more time explaining with patient or answers questions not be so rushed
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Patient Review 48
5 out of 5 stars
Reviewed on February 10, 2022 | Verified Review
I think they are the best in Jacksonville. Professional, thorough, and they take time, so you don't feel rushed when in with the doctor
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Patient Review 49
5 out of 5 stars
Reviewed on February 09, 2022 | Verified Review
Friendly and prompt service
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Patient Review 50
5 out of 5 stars
Reviewed on February 09, 2022 | Verified Review
Dr. Garcia is the very best. Apart from his amazing surgical skills he is so kind and caring. I know I am in the very best of hands with him. Edward has been great as well. He took excellent care of me following my back surgery last year. While I hope I won't need any more spine surgery, Dr. Garcia would be my choice.
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Patient Review 51
5 out of 5 stars
Reviewed on February 09, 2022 | Verified Review
The friendless of everyone, there was no wait time, the Dr. Garcia was kind, efficient and personable. He explained my husband's issues and gave a several options for procedures that might work, and if not, then alternative options. I also found out that there was valet parking and it was free. Loved our experience with Lyerly.
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Patient Review 52
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Excellent doctor
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Patient Review 53
4.5 out of 5 stars
Reviewed on February 02, 2022 | Verified Review
Great doctor I trust to fix my problem.
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Patient Review 54
5 out of 5 stars
Reviewed on February 02, 2022 | Verified Review
Best care ever!! Kind, professional and efficient.
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Patient Review 55
4.5 out of 5 stars
Reviewed on January 31, 2022 | Verified Review
Felt like I was in good hands
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Patient Review 56
5 out of 5 stars
Reviewed on January 26, 2022 | Verified Review
Dr. Garcia and Jodice were both very caring and helpful. I did not feel rushed at all, and my questions were answered thoughtfully and fully.
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Patient Review 57
5 out of 5 stars
Reviewed on January 26, 2022 | Verified Review
Dr. Garcia awesome. Only thing I don't like is that it took me forever to get an appointment. No one would call me back. Left message....still no call back. Something wrong somewhere, Doctor's office should not be like that. But I finally got my surgery date, no thanks that no one called me like they were suppose to the day before surgery! WOW!!!!! Hospital losing monies, doctors losing monies and patients not getting their surgeries done in a timely manner. Wake Up somebody and get rid of the inefficient people involved!!!!! Love Baptist Hospital tho:)
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Patient Review 58
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Everyone is very nice and informative
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Patient Review 59
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
The service has always been outstanding.
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Patient Review 60
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Everyone is very friendly and professional!!
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Patient Review 61
5 out of 5 stars
Reviewed on January 20, 2022 | Verified Review
Dr. Gracia and his PA are most professional and caring.
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Patient Review 62
5 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
Dr Garcia is excellent!!!!!
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Patient Review 63
5 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
Doctor Javier Garcia is the very best surgeon, he has eliminated all my issues with my neck.
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Patient Review 64
5 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
Professionalism doctor is very receptive to your concerns, speaks in layman terms for understanding
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Patient Review 65
5 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
I have had 2 different surgeries (low back & cervical spine) at Lyerly. I???ve had 10 orthopedic procedures in all. All parts of the services at Lyerly were superior to other providers. I highly recommend them for spine issues.
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Patient Review 66
5 out of 5 stars
Reviewed on January 17, 2022 | Verified Review
Excellent care. Kind, caring staff. Quiet office. Little to no wait time.
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Patient Review 67
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Professionalism of our employees. Timeliness of appointments. Cleanliness of facilities.
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Patient Review 68
5 out of 5 stars
Reviewed on January 06, 2022 | Verified Review
What I like about the services they???re very concerned about their patient they???re very prompt about everything and Dr.Garcia was excellent
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Patient Review 69
5 out of 5 stars
Reviewed on January 05, 2022 | Verified Review
Efficient and effective. Dr Garcia is top shelf doctor.
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Patient Review 70
5 out of 5 stars
Reviewed on January 05, 2022 | Verified Review
All are very personable,and I feel I have the best neurosurgeon in Dr Garcia.everytime someone asks who did your cervical spine surgery I tellthem now I am getting lower lumbar suergey everyone Dr"s and people always say you have the cream of the crop.I am grateful to have him
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Patient Review 71
4.5 out of 5 stars
Reviewed on January 05, 2022 | Verified Review
THe booklet on spinal surgery was very helpful---Dr. Garcia was very helpful and answered all my questions. However I am still waiting for a response to the email that I sent Jodacie Moses on Dec. 30 . Also, post surgery , I was not offered any materials to wash myself or materials for mouth care. In addition, my vegan diet had very few choices. I also noted in the pre op area that some staff were not wearing masks. It would be helpful for those of us that do not live in Jacksonville if we could go to Baptist South for the pre op preparations.
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Patient Review 72
3.5 out of 5 stars
Reviewed on January 04, 2022 | Verified Review
You would benefit greatly from hiring more people to answer your phones in a more timely manner. Have called many times, only to be put on hold and then disconnected. whether you need to make an appointment or need a question answered, you just want to speak to a person for guidance.
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Patient Review 73
5 out of 5 stars
Reviewed on January 03, 2022 | Verified Review
Dr.Garcia.. he is the best spine surgeon in town, great bed-side along with his expertise.
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Patient Review 74
5 out of 5 stars
Reviewed on January 03, 2022 | Verified Review
I have known Dr. Garcia for 30 years. He is the only neurosurgeon that I would trust with my care and surgery.
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Patient Review 75
5 out of 5 stars
Reviewed on January 03, 2022 | Verified Review
Great doctor
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Patient Review 76
5 out of 5 stars
Reviewed on January 03, 2022 | Verified Review
The BEST for care! Professional, knowledgeable and helpful to the patients. Thanks
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Patient Review 77
5 out of 5 stars
Reviewed on January 03, 2022 | Verified Review
My Doctor took time to explain my procedure. Dr Garcia answered all of my questions.
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Patient Review 78
5 out of 5 stars
Reviewed on December 30, 2021 | Verified Review
Honesty & Tremendous care for the patient by the experienced, professional Dr. Javier Garcia.
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Patient Review 79
5 out of 5 stars
Reviewed on December 30, 2021 | Verified Review
My surgeon Dr., Garcia - what I don't like is the parking, the long walk just to get into the building and then another long walk just to get to the office
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Patient Review 80
5 out of 5 stars
Reviewed on December 30, 2021 | Verified Review
Knowledge
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Patient Review 81
5 out of 5 stars
Reviewed on December 28, 2021 | Verified Review
Dr Garcia is awesome. He listens to what you have to say about your pains and doesn't waste time to solve the problems!
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Patient Review 82
5 out of 5 stars
Reviewed on December 15, 2021 | Verified Review
Dr Javier Garcia is an exceptional physician
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Patient Review 83
5 out of 5 stars
Reviewed on December 14, 2021 | Verified Review
Great discussion with dr.Garcia
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Patient Review 84
5 out of 5 stars
Reviewed on December 14, 2021 | Verified Review
Dr. Garcia and his staff.
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Patient Review 85
5 out of 5 stars
Reviewed on December 08, 2021 | Verified Review
The Staff members are courteous and professional. Dr Garcia-Bengochea is attentive and honest. He explained carefully what would be done to my spine and the possible outcomes. I am hopeful that it will all go well.
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Patient Review 86
5 out of 5 stars
Reviewed on December 04, 2021 | Verified Review
Dr. Garcia!
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Patient Review 87
5 out of 5 stars
Reviewed on December 01, 2021 | Verified Review
Hi quality caring doctors
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Patient Review 88
5 out of 5 stars
Reviewed on November 24, 2021 | Verified Review
Dr Garcia is a wonderful physician and very thorough.
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Patient Review 89
5 out of 5 stars
Reviewed on November 24, 2021 | Verified Review
Amazing. I do recommend!!!
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Patient Review 90
4.5 out of 5 stars
Reviewed on November 24, 2021 | Verified Review
You took time to listen and answer my questions.
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Patient Review 91
5 out of 5 stars
Reviewed on November 24, 2021 | Verified Review
Efficiency and expertise
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Patient Review 92
5 out of 5 stars
Reviewed on November 24, 2021 | Verified Review
W
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Patient Review 93
5 out of 5 stars
Reviewed on November 24, 2021 | Verified Review
Dr Garcia was very thorough, explained my situation well and wss not quick to jump to surgery.
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Patient Review 94
5 out of 5 stars
Reviewed on November 17, 2021 | Verified Review
Friendly reception Caring assistant to Doctor Dr. Garcia is warm and knowledgeable, he puts me at ease with my fear and concerns. Thank you to the entire team of medical professionals. Alice Wais
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Patient Review 95
5 out of 5 stars
Reviewed on November 17, 2021 | Verified Review
Dr. Garcia has previously done work on my back and it was done with precision and he is a great surgeon.
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Patient Review 96
5 out of 5 stars
Reviewed on November 17, 2021 | Verified Review
Dr Garcia
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Patient Review 97
5 out of 5 stars
Reviewed on November 16, 2021 | Verified Review
I like the expertise of my Dr, that he encourages and allows me the time to ask questions, that he provides good and clear answers, that he does not appear to be in a rush, that he seems genuinely interested.
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Patient Review 98
5 out of 5 stars
Reviewed on November 10, 2021 | Verified Review
Dr. Garcia has been strongly recommended to me by several doctors in Jacksonville, Florida. As a result, I have trusted his medical care for me.
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Patient Review 99
4.5 out of 5 stars
Reviewed on November 10, 2021 | Verified Review
everyone was so friendly
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Patient Review 100
5 out of 5 stars
Reviewed on November 10, 2021 | Verified Review
Wonderful neurosurgeon very professional, listens to all of your concerns goes beyond & above to verify a diagnosis. His PA is also outstanding professional takes all of your concerns to the Dr as needed??? very good listener
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Patient Review 101
2.5 out of 5 stars
Reviewed on November 10, 2021 | Verified Review
It wasn???t the office exactly. The main reason I had any problems with this practice is that Baptist Downtown is renovating, it was cold and had to walk from Parking garage, thru windy corridors and then into the Pavilion to walk again another block or 2 at least! The Weaver Bldg is beautiful! The 11th floor and your staff were nice and helpful. The amount of time I waited was a bit over an hour doing paperwork on IPad . They are thorough tho! That???s why I???m going back after my standing X-rays . I have severe scoliosis and attempting a surgical intervention ????
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Patient Review 102
5 out of 5 stars
Reviewed on November 09, 2021 | Verified Review
Very professional and caring staff. Seen in time.
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Patient Review 103
5 out of 5 stars
Reviewed on November 09, 2021 | Verified Review
Dr. Garcia???s reputation and expertise
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Patient Review 104
5 out of 5 stars
Reviewed on November 09, 2021 | Verified Review
Dr Garcia was informative and knowledgeable. Took his time and answered questions appropriately.
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Patient Review 105
5 out of 5 stars
Reviewed on November 04, 2021 | Verified Review
very prompt and informative.
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Patient Review 106
5 out of 5 stars
Reviewed on November 03, 2021 | Verified Review
Michelle was so very helpful in getting an appointment with Dr. Garcia. Dr. Garcia is a fabulous neurosurgeon
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Patient Review 107
5 out of 5 stars
Reviewed on November 03, 2021 | Verified Review
Friendly and professional staff
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Patient Review 108
4.5 out of 5 stars
Reviewed on November 02, 2021 | Verified Review
Very well treated from Receptionist to the doctor. Dr Garcia was very knowledgeable and caring.
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Patient Review 109
5 out of 5 stars
Reviewed on October 28, 2021 | Verified Review
Wonderful service! The staff and doctors were all very caring and thorough and spent lots of time with me.
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Patient Review 110
5 out of 5 stars
Reviewed on October 27, 2021 | Verified Review
Dr. Garcia and so is the staff.
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Patient Review 111
5 out of 5 stars
Reviewed on October 27, 2021 | Verified Review
expertise of the surgeons
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Patient Review 112
5 out of 5 stars
Reviewed on October 27, 2021 | Verified Review
Dr. Garcia is the best Nero Surgeon in the Jacksonville area. The whole process of my back surgery from First appointment, pre op, day of surgery, and hosp. stay was excellent.
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Patient Review 113
5 out of 5 stars
Reviewed on October 26, 2021 | Verified Review
Very nice staff ., especially Jojo , Dr Garc??a Bengochea???s assistant . Dr JGB is the very finest neurosurgeon I???ve ever heard of , met , talked to , or experienced the brilliance of his diagnoses , planning , and corrective action . He has my complete trust in the future of my health , well being , and continued mobility despite having very compromised discs . He is thoughtfully immersed in each of his patients cases. He is an enduring health care leader and businessman that cares deeply about his patients, the Baptist Health Care system , and his doctors and staff . He is all about continuing improvement - in the devices he installs surgically , and the Lyerly Groups practices. He is empathetic , brilliant , and communicative - a rare blend . I???m not just his patient , to him . I???m someone he???s trying hard to correct so I can enjoy life again . I???d recommend Javier Garc??a and his Lyerly Group teams above all others ., as I have ever since my L4-5 fusion by him in 2012 .
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Patient Review 114
5 out of 5 stars
Reviewed on October 23, 2021 | Verified Review
Absolutely great doctors, employees know about customer service
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Patient Review 115
5 out of 5 stars
Reviewed on October 21, 2021 | Verified Review
It was great and it will be even better to know the more detail surgery plan before surgery
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Patient Review 116
4.5 out of 5 stars
Reviewed on October 20, 2021 | Verified Review
The physicians !
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Patient Review 117
5 out of 5 stars
Reviewed on October 14, 2021 | Verified Review
The doctors are top notch. Hands down. However, trying to communicate with the office is an absolute nightmare. My father went three months with a broken neck at C2, and he was in sick excruciating pain that I had to take him back to the ER at Baptist. It was the only way I could get his own doctor to take care of him in a ???timely??? fashion. Actually the blame lies with Baptist Medical Center. There is a story there that someone needs to get to explore.
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Patient Review 118
5 out of 5 stars
Reviewed on October 13, 2021 | Verified Review
You can't do better than Dr Garcia! He takes time with you to explain medical issues and options. He is always a gentleman and demonstrates compassion and sincere caring. Surgery is almost never his first option, but when it is necessary, he IS the high caliber surgeon you want. His PA, Edward, is also skilled, knowledgeable and thorough.
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Patient Review 119
4.5 out of 5 stars
Reviewed on October 13, 2021 | Verified Review
Professional
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Patient Review 120
5 out of 5 stars
Reviewed on October 13, 2021 | Verified Review
Everything
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Patient Review 121
2.5 out of 5 stars
Reviewed on October 13, 2021 | Verified Review
My scheduled appt time was 1:15 pm; I did not get in to see the doctor until 1:50 pm Unacceptable - I realize you are a busy and important facility however, scheduling is something you should be doing more efficiently. Further, when I gave my MRI disk (from Radiology Associates in Palm Coast) to doctor he couldn't get it to stay on his computer monitor for more than 15 seconds. When I questioned him about it; he mentioned the organization's (Baptist Hospital?) firewalls and anti-malware software was preventing him from keeping the image on his screen. How is he supposed to adquately treat his patients if he can't properly review the MRI? Consider instituting a "trusted partner" platform that would not be subject to malware threats from screened trusted outside image companies like Radiology Associates. Please know some patients (like myself) travel about 60 miles one way to appointments so if we need to get MRIs from Lylerly or Baptist affiliates in St. Johns or Duval county, please advise us of this before we are waiting 4 mos for an appointment. Thank You.
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Patient Review 122
5 out of 5 stars
Reviewed on October 13, 2021 | Verified Review
The Staff are kind and pleasant
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Patient Review 123
5 out of 5 stars
Reviewed on October 12, 2021 | Verified Review
Everything
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Patient Review 124
4.5 out of 5 stars
Reviewed on October 12, 2021 | Verified Review
Dr. Garcia excellent
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Patient Review 125
5 out of 5 stars
Reviewed on October 12, 2021 | Verified Review
Fast frindley
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Patient Review 126
5 out of 5 stars
Reviewed on October 08, 2021 | Verified Review
The professionalism of the doctor.
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Patient Review 127
5 out of 5 stars
Reviewed on October 08, 2021 | Verified Review
Staff was very professional and friendly. Dr Garcia is the best! Always professional and exudes competence. I wouldn???t think of going anywhere else!
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Patient Review 128
5 out of 5 stars
Reviewed on October 08, 2021 | Verified Review
Everyone I talk to says Lyerly is the best!
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Patient Review 129
5 out of 5 stars
Reviewed on October 07, 2021 | Verified Review
The staff the Doctor. All aspects
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Patient Review 130
5 out of 5 stars
Reviewed on October 04, 2021 | Verified Review
expertise of doctors
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Patient Review 131
5 out of 5 stars
Reviewed on October 02, 2021 | Verified Review
Very professional and experienced
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Patient Review 132
5 out of 5 stars
Reviewed on September 26, 2021 | Verified Review
Great doctors.
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Patient Review 133
5 out of 5 stars
Reviewed on September 24, 2021 | Verified Review
Dr Garcia is the best!!! Edward is great also!!
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Patient Review 134
5 out of 5 stars
Reviewed on September 22, 2021 | Verified Review
Dr Garcia is the best.
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Patient Review 135
5 out of 5 stars
Reviewed on September 21, 2021 | Verified Review
Staff was friendly and accommodating!
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Patient Review 136
5 out of 5 stars
Reviewed on September 21, 2021 | Verified Review
First rate!
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Patient Review 137
5 out of 5 stars
Reviewed on September 16, 2021 | Verified Review
Dr. Garcia is a ???miracle worker???! He performed back (very complex) surgery and alleviated my pain. All of the staff are professional and great communicators. I cannot recommend them strongly enough!!!
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Patient Review 138
5 out of 5 stars
Reviewed on September 15, 2021 | Verified Review
Efficientcy
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Patient Review 139
5 out of 5 stars
Reviewed on September 15, 2021 | Verified Review
The Neurosurgeons have the best reputations in the Jacksonville area.
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Patient Review 140
5 out of 5 stars
Reviewed on September 15, 2021 | Verified Review
Dr. Garcia is very knowledgeable and professional. He took a great deal of time explaining my back issues while using his model of the spine and showing me the pictures of my own spine. Since my back pain has improved since my physical therapy, he didn???t recommend surgery at this time but did explain what would need to be done if it became necessary. He is very patient and thorough. He is the right doctor for me!
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Patient Review 141
5 out of 5 stars
Reviewed on September 14, 2021 | Verified Review
Dr. Garcia is very thorough and precise in explaining my issues, his recommendations for addressing them, and the anticipated recovery plan.
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Patient Review 142
5 out of 5 stars
Reviewed on September 14, 2021 | Verified Review
Dr. Garcia-Bengochea is an outstanding and trusted surgeon. He is dedicated, clinically superb, attentive and masterful!
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Patient Review 143
5 out of 5 stars
Reviewed on September 11, 2021 | Verified Review
Dr Garcia is the best! He is the expert in his field, best rated by other Dr???s and all their staff is highly professional, kind & caring. Great at answering calls & returning phone calls & referrals. Karin at the front office desk at Baptist Downtown Jacksonville was so wonderful! She was so kind & patient and helped us with so much on my first visit, a million thanks!
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Patient Review 144
5 out of 5 stars
Reviewed on September 10, 2021 | Verified Review
Dr. Garcia explained everything in detail and answered all of my questions. He is extremely knowledgeable and patient. The scheduling staff was pleasant and competent, the check in process went smoothly, and Josie, the medical assistant was wonderful.
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Patient Review 145
5 out of 5 stars
Reviewed on September 10, 2021 | Verified Review
This was the quietest, most relaxing atmosphere I have ever experienced in a practice. The staff were all very kind and professional, and Dr. Garcia was excellent. I feel comfortable having him perform my procedure. Also, calls have been returned in a timely manner.
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Patient Review 146
5 out of 5 stars
Reviewed on September 09, 2021 | Verified Review
Dr. Garcia give his patients very detailed and comprehensive information Let???s you feel very confident and comfortable with his recommendations
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Patient Review 147
5 out of 5 stars
Reviewed on September 09, 2021 | Verified Review
Excellent doctor (Dr Garcia). Friendly and professional staff.
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Patient Review 148
5 out of 5 stars
Reviewed on September 07, 2021 | Verified Review
Professional from information desk, LyerlySpinal receptionist, PA, and Dr. Garcia.
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Patient Review 149
5 out of 5 stars
Reviewed on September 04, 2021 | Verified Review
Great professional team. All were very caring and informative.
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Patient Review 150
3 out of 5 stars
Reviewed on September 02, 2021 | Verified Review
Support staff is lacking in follow up. Failed to return calls. When returned just left message. Professional nurse staff very attentive and always returned my calls regarding inquiries. Support, office staff is area of concern. Had post-op visit with Dr. Garcia on 8/30 and was to folllow up with staff to make arrangements for scheduling PT. Got a call from Brooks rehab on 9/2 for PT scheduling, some 4 days later. Find it hard to believe it takes 4 days for support staff to call and follow up on referral for PT.
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Patient Review 151
5 out of 5 stars
Reviewed on September 01, 2021 | Verified Review
Dr Garcia and his team.
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Patient Review 152
5 out of 5 stars
Reviewed on September 01, 2021 | Verified Review
Dr. Garcia is my hero. I probably would have died without his magic skills.
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Patient Review 153
5 out of 5 stars
Reviewed on August 31, 2021 | Verified Review
The quality of the your surgeons.
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Patient Review 154
5 out of 5 stars
Reviewed on August 31, 2021 | Verified Review
Thorough and complete???listened to all information and make recommendations based on all the facts!!
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Patient Review 155
5 out of 5 stars
Reviewed on August 27, 2021 | Verified Review
Obviously DR Garcia and his team. I have complete faith for this group to operate on my back.
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Patient Review 156
5 out of 5 stars
Reviewed on August 19, 2021 | Verified Review
Great docs, responsive staff. Top quality care.
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Patient Review 157
5 out of 5 stars
Reviewed on August 19, 2021 | Verified Review
Friendly environment, quick in and out
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Patient Review 158
5 out of 5 stars
Reviewed on August 19, 2021 | Verified Review
Lyerly has always been highly welcoming ever since my very first appointment going on 4 years ago now. They are sincere and professional from the moment I walk in the door, throughout my appointment, throughout talking with my surgeon, or the PA, then seeing me out the door saying bye. They are wonderful, loving, down to earth people, I love to see and look forward to having my appointment, as opposed to dreading as I do many others I have to go to bc of all the several issues I have ??? thank you Lyerly for caring about me as you all do ???8 Love, Helena
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Patient Review 159
5 out of 5 stars
Reviewed on August 18, 2021 | Verified Review
Dr Garcia, best around. The staff very helpful. Michele in getting an appointment and Edward the physician assistance .
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Patient Review 160
5 out of 5 stars
Reviewed on August 17, 2021 | Verified Review
Thorough. Helpful staff
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Patient Review 161
5 out of 5 stars
Reviewed on August 17, 2021 | Verified Review
I have had three surgeries by Dr. Garcia-Bengochea, all of which have been successful and relieved me of pain in problem areas. Dr. Garcia-Bengochea is so kind and takes his time to throughly explain my health issues and shares what needs to be done to elevate my pain. Edward and the office employees have always been very kind and efficient in giving me instructions and making future arrangements when needed.
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Patient Review 162
5 out of 5 stars
Reviewed on August 11, 2021 | Verified Review
Office staff very friendly & efficient. Dr Garcia-Bengochea is very kind. He explained my condition and options for treatment clearly in a manner easy to understand.
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Patient Review 163
5 out of 5 stars
Reviewed on August 10, 2021 | Verified Review
The reputation of Dr Joaquin Garcia Bengochea
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Patient Review 164
5 out of 5 stars
Reviewed on July 29, 2021 | Verified Review
Prompt and personal Dr Garcia is the best!!!!
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Patient Review 165
5 out of 5 stars
Reviewed on July 29, 2021 | Verified Review
the doctor
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Patient Review 166
5 out of 5 stars
Reviewed on July 29, 2021 | Verified Review
I used to work in ER at Baptist and have known Dr. Garcia for about 30 years. He is the only neurosurgeon have consistently trusted.
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Patient Review 167
5 out of 5 stars
Reviewed on July 21, 2021 | Verified Review
Lyerly has a very smooth check in process and friendly people. I very much trust Dr. Garcia. I like that he recommended physical therapy instead of jumping right into cervical spine surgery.
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Patient Review 168
5 out of 5 stars
Reviewed on July 21, 2021 | Verified Review
Courtesy
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Patient Review 169
5 out of 5 stars
Reviewed on July 17, 2021 | Verified Review
Very organized, professional and compassionate care from a team of dedicated medical staff and the very pinnacle of skill and knowledge from Dr. Garcia.
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Patient Review 170
5 out of 5 stars
Reviewed on July 16, 2021 | Verified Review
Knowledgeable
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Patient Review 171
5 out of 5 stars
Reviewed on July 16, 2021 | Verified Review
Dr Garcia gave me a good advice on my condition. Will recommend him to anyone in need of his service. Thank you
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Patient Review 172
5 out of 5 stars
Reviewed on July 16, 2021 | Verified Review
Very good communication
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Patient Review 173
5 out of 5 stars
Reviewed on July 16, 2021 | Verified Review
Very profesional, well organized , excellent staff, very Helpful.
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Patient Review 174
5 out of 5 stars
Reviewed on July 16, 2021 | Verified Review
Very well organized. Not a long wait.
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Patient Review 175
5 out of 5 stars
Reviewed on July 14, 2021 | Verified Review
When you finally get into an appointment, the honest and thorough care you receive.
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Patient Review 176
5 out of 5 stars
Reviewed on July 14, 2021 | Verified Review
Very Professional and friendly.....
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Patient Review 177
5 out of 5 stars
Reviewed on July 12, 2021 | Verified Review
The surgeons are excellent. After experiencing a blotched fusion from another surgeon, i went to Lyerly, at the recommendation from my ex wife, and her husband. Both had had fusion surgeries from surgeons within the Lyerly group. I did my homework this time, and the surgery is a total success. I'm still in the healing process, but I can already tell the difference. I would recommend Dr Garcia or Dr Shaw to anyone. They are very skilled, and very caring about the success for the patient. The support staff is excellent as well.
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Patient Review 178
5 out of 5 stars
Reviewed on July 09, 2021 | Verified Review
Don't know yet
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Patient Review 179
5 out of 5 stars
Reviewed on July 08, 2021 | Verified Review
As always, the doctor and staff is thorough, professional and caring.
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Patient Review 180
5 out of 5 stars
Reviewed on July 08, 2021 | Verified Review
Great staff and providers! Highly recommend.
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Patient Review 181
5 out of 5 stars
Reviewed on June 30, 2021 | Verified Review
Excellent care
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Patient Review 182
5 out of 5 stars
Reviewed on June 28, 2021 | Verified Review
Dr. Garcia explained the diagnostic process and plan well. He explained what he was looking for during the exam. He is very professional. However, because he takes time listening to his patients, the wait to see him is long. We waited 2 hours. Please look at how you schedule office visits. It is difficult for patients with neurological issues to wait such a long time.
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Patient Review 183
5 out of 5 stars
Reviewed on June 27, 2021 | Verified Review
Excellence of surgeons (Dr. Garcia)and surgical support staff (Edward). Wonderful night nurse Danielle who took care of me the night after my surgery.
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Patient Review 184
5 out of 5 stars
Reviewed on June 25, 2021 | Verified Review
Dr Garcia.
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Patient Review 185
5 out of 5 stars
Reviewed on June 25, 2021 | Verified Review
AS ALWAYS THE SERVICE IS GREAT
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Patient Review 186
5 out of 5 stars
Reviewed on June 23, 2021 | Verified Review
Doctor knows what he???s doing
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Patient Review 187
5 out of 5 stars
Reviewed on June 22, 2021 | Verified Review
Clean bathroom. limited wait time Getting to the actual office is virtually impossible (always construction and parking nightmare).
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Patient Review 188
5 out of 5 stars
Reviewed on June 22, 2021 | Verified Review
The entire staff are kind and professional. Dr. Javier Garcia-Bengochea is the best Neurosurgeon and the only one I would let operate on my back/neck. Thanks a million ????
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Patient Review 189
5 out of 5 stars
Reviewed on June 17, 2021 | Verified Review
The best doctor in the world !
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Patient Review 190
5 out of 5 stars
Reviewed on June 11, 2021 | Verified Review
Dr Garcia is the best! Puts you at ease and explains all of your options.
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Patient Review 191
5 out of 5 stars
Reviewed on June 10, 2021 | Verified Review
I have been seeing Dr.Javier Garcia Bengocha for almost 20yrs and there is no one else I would trust with my spine...Doc always makes sure that everything is tried before he operates.... This is of great comfort to me and allows me to trust him to the max...We have always been treated with respect by the staff and are never made to feel like we are just a paycheck to them ... Thank you, Earl McClure..
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Patient Review 192
5 out of 5 stars
Reviewed on June 10, 2021 | Verified Review
Outstanding physician!
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Patient Review 193
5 out of 5 stars
Reviewed on June 10, 2021 | Verified Review
Staff was efficient and friendly. Dr. Garcia-Bengochera was outstanding.
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Patient Review 194
5 out of 5 stars
Reviewed on June 10, 2021 | Verified Review
Dr Garcia is the best ever!!
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Patient Review 195
5 out of 5 stars
Reviewed on June 09, 2021 | Verified Review
i like being seen with no wait and I like that Dr Garcia takes time with you and listens to your complaints.
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Patient Review 196
5 out of 5 stars
Reviewed on June 09, 2021 | Verified Review
On time. Great Doctor
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Patient Review 197
5 out of 5 stars
Reviewed on June 09, 2021 | Verified Review
Thanks for the great service and taking time to explain the surgery. GREAT office staff!
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Patient Review 198
5 out of 5 stars
Reviewed on June 01, 2021 | Verified Review
Very timely and caring. Dr.Garcia always makes me feel heard and safe.
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Patient Review 199
5 out of 5 stars
Reviewed on May 28, 2021 | Verified Review
Everyone is friendly and professional. The Doctors are knowledgeable and compassionate.
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Patient Review 200
5 out of 5 stars
Reviewed on May 27, 2021 | Verified Review
Friendly and professional staff. We arrived on time for our appointment and they were on time! The doctor was amazing and educational and extremely informative. Wonderful experience!
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Patient Review 201
4 out of 5 stars
Reviewed on May 26, 2021 | Verified Review
I???m a new patient???Don???t know what to say!
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Patient Review 202
5 out of 5 stars
Reviewed on May 26, 2021 | Verified Review
Dr Garcia is wonderful!
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Patient Review 203
5 out of 5 stars
Reviewed on May 26, 2021 | Verified Review
I have complete trust in Dr Garcia.
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Patient Review 204
5 out of 5 stars
Reviewed on May 26, 2021 | Verified Review
Nice offices, people and very helpful, the Dr was late but that is normal. CC
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Patient Review 205
5 out of 5 stars
Reviewed on May 22, 2021 | Verified Review
I love Dr. Garcia and I think Edward and Jocie are great, too!
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Patient Review 206
5 out of 5 stars
Reviewed on May 21, 2021 | Verified Review
Very professional My doctor is not only best in his field but also compassionate and kind.
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Patient Review 207
5 out of 5 stars
Reviewed on May 20, 2021 | Verified Review
The surgery was a complete Success and the Doctor and all staff were very Professional in every way possible.
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Patient Review 208
5 out of 5 stars
Reviewed on May 19, 2021 | Verified Review
The doctor listened and took time To explain my options
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Patient Review 209
2 out of 5 stars
Reviewed on May 19, 2021 | Verified Review
Wait times for an appointment. Lack of return call request from Jo/Jo.Failure to return calls after requesting same.
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Patient Review 210
4 out of 5 stars
Reviewed on May 18, 2021 | Verified Review
...
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Patient Review 211
5 out of 5 stars
Reviewed on May 14, 2021 | Verified Review
love Dr Garcia
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Patient Review 212
5 out of 5 stars
Reviewed on May 14, 2021 | Verified Review
Very professional, prompt and courteous
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Patient Review 213
5 out of 5 stars
Reviewed on May 12, 2021 | Verified Review
Dr Garcia
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Patient Review 214
5 out of 5 stars
Reviewed on May 12, 2021 | Verified Review
i am a patient of Dr. Garcia and i am continuously pleased with their office professionalism and curtesy. i have had several surgeries and trust Dr. Garcia completely.
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Patient Review 215
5 out of 5 stars
Reviewed on May 12, 2021 | Verified Review
Dr.Garcia and staff were very informative and professional. Pleasure meeting them.
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Patient Review 216
5 out of 5 stars
Reviewed on May 06, 2021 | Verified Review
Very courteous staff and very knowledgeable doctor
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Patient Review 217
4 out of 5 stars
Reviewed on May 05, 2021 | Verified Review
All good
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Patient Review 218
5 out of 5 stars
Reviewed on May 01, 2021 | Verified Review
I love Dr Garcia after years and multiple surgeries!
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Patient Review 219
5 out of 5 stars
Reviewed on April 30, 2021 | Verified Review
Great Doctors, Professional Employees. Nice Offices.
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Patient Review 220
5 out of 5 stars
Reviewed on April 30, 2021 | Verified Review
Dr. Garcia is very professional and informative. He provides common sense advice plus medical advice so the patient can choose the direction they want to go.
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Patient Review 221
5 out of 5 stars
Reviewed on April 29, 2021 | Verified Review
DR.Garcia from past experience is the Best of the best. Entire staff could not have been more accommodating.The facility was extremely clean and comfortable.I was unfamiliar with locations facility and several staff members assisted me in getting to where my ride picking me up including ones that worked in other offices UNBELIEVABLE wish the entire country would learn from these remarkable caring people.I am still in awe THANK YOU ?üëè?üèª?üëè?üèª?üëç?üíù
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Patient Review 222
5 out of 5 stars
Reviewed on April 29, 2021 | Verified Review
office staff very attentive and polite; check in and check out very efficient; doctor on time and spent appropriate (if not more) amount of time with me
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Patient Review 223
5 out of 5 stars
Reviewed on April 28, 2021 | Verified Review
Totally Professional
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Patient Review 224
5 out of 5 stars
Reviewed on April 28, 2021 | Verified Review
Prompt and thorough
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Patient Review 225
5 out of 5 stars
Reviewed on April 24, 2021 | Verified Review
That everyone is so attentive and the follow up is exceptional.
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Patient Review 226
5 out of 5 stars
Reviewed on April 21, 2021 | Verified Review
Helpful and efficient staff. Didn’t have to wait long to see the Doctor from check in time. The clinic is well organized and clean (doesn’t smell like antiseptic). However, it’s a long wait to see the Doctor from the day you make your appointment. I like Dr Garcia-he’s cordial, didn’t talk down to you. He explained things in layman’s terms and in such a way that gave you the information you need to know. I wasn’t asked if I had questions, though.
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Patient Review 227
5 out of 5 stars
Reviewed on April 18, 2021 | Verified Review
Professional service and care exceeded my expectations. Thank you very much!
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Patient Review 228
5 out of 5 stars
Reviewed on April 16, 2021 | Verified Review
This was my first visit to see Dr. Garcia. Checking in went smooth, the wait time was maybe 20 minutes. Dr. Garcia went over my MRI with us every detail. Did some little tests on me, ask me a lot of questions. He’s very through, takes his time and he answered all my questions and made me feel very comfortable...
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Patient Review 229
5 out of 5 stars
Reviewed on April 14, 2021 | Verified Review
Everyone was very helpful and efficient
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Patient Review 230
5 out of 5 stars
Reviewed on April 12, 2021 | Verified Review
Extremely efficient front desk. Excellent surgeon who cares about his patient.
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Patient Review 231
5 out of 5 stars
Reviewed on April 10, 2021 | Verified Review
Competent advise
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Patient Review 232
0 out of 5 stars
Reviewed on April 09, 2021 | Verified Review
You changed my appointment twice and once I finally got in, you didn't even have my imaging reports. So, the appointment to discuss surgery never happened. Wasted my time.
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Patient Review 233
5 out of 5 stars
Reviewed on April 09, 2021 | Verified Review
Dr. Garcia was very professional and informative
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Patient Review 234
5 out of 5 stars
Reviewed on April 09, 2021 | Verified Review
Very informative and professional
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Patient Review 235
5 out of 5 stars
Reviewed on April 08, 2021 | Verified Review
Dr garcia
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Patient Review 236
5 out of 5 stars
Reviewed on April 08, 2021 | Verified Review
Everyone very professional and courtesy.
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Patient Review 237
5 out of 5 stars
Reviewed on April 08, 2021 | Verified Review
Professional, best surgeon in the country
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Patient Review 238
5 out of 5 stars
Reviewed on April 03, 2021 | Verified Review
exceptional professionalism on every level.
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Patient Review 239
5 out of 5 stars
Reviewed on April 02, 2021 | Verified Review
Dr. Garcia Bengochea is a fantastic Dr.!
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Patient Review 240
5 out of 5 stars
Reviewed on March 26, 2021 | Verified Review
Everyone was very nice and professional. I really liked Dr.Garcia.
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Patient Review 241
5 out of 5 stars
Reviewed on March 22, 2021 | Verified Review
Dr Garcia, Edward and all their staff are very dedicated & professional
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Patient Review 242
5 out of 5 stars
Reviewed on March 20, 2021 | Verified Review
Very professional great bedside manners Dr.Garcia is the best surgeon I have ever had the pleasure of meeting all the staff are great
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Patient Review 243
5 out of 5 stars
Reviewed on March 18, 2021 | Verified Review
Knowledgeable, high recommendations, very clean
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Patient Review 244
5 out of 5 stars
Reviewed on March 16, 2021 | Verified Review
Professional, knowledgeable, cares about their patients as a person
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Patient Review 245
4.5 out of 5 stars
Reviewed on March 12, 2021 | Verified Review
Appointment was on time. Everyone I dealt with was very peasant and helpful.
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Patient Review 246
5 out of 5 stars
Reviewed on March 12, 2021 | Verified Review
Receptionist at desk very helpful and pleasant! Wonderful consult with Dr . Garcia !!!
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Patient Review 247
5 out of 5 stars
Reviewed on March 11, 2021 | Verified Review
Excellent
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Patient Review 248
5 out of 5 stars
Reviewed on March 10, 2021 | Verified Review
All of the staff are nice, helpful, appear to enjoy their jobs
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Patient Review 249
5 out of 5 stars
Reviewed on March 10, 2021 | Verified Review
Dr is smart and compassionate and can tell he cares about his patients. He did surgery on my husbands back in 2009 and helped him have better quality of life. So thankful.
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Patient Review 250
5 out of 5 stars
Reviewed on March 10, 2021 | Verified Review
Dr. Garcia
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Patient Review 251
5 out of 5 stars
Reviewed on March 10, 2021 | Verified Review
Very professional staff. Friendly' Helpful ' detail oriented'
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Patient Review 252
5 out of 5 stars
Reviewed on March 04, 2021 | Verified Review
Dr Garcia is so knowledgeable and y’all’s in terms I can understand.
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Patient Review 253
5 out of 5 stars
Reviewed on March 03, 2021 | Verified Review
Very efficient process and office staff. Dr Garcia-B was incredibly informative and to the point. He didn’t talk over my head and was extremely considerate of my concerns!
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Patient Review 254
5 out of 5 stars
Reviewed on March 03, 2021 | Verified Review
Appointment on time , View In waiting room Yes and Wonderful Dr ?üòä
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Patient Review 255
5 out of 5 stars
Reviewed on February 28, 2021 | Verified Review
Knowledge, accommodations, friendliness, willing help given, care, skill
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Patient Review 256
5 out of 5 stars
Reviewed on February 26, 2021 | Verified Review
Prompt and capable.
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Patient Review 257
5 out of 5 stars
Reviewed on February 24, 2021 | Verified Review
Scheduling and paperwork were very efficient and done prior to appointment. Professional and courteous staff. Dr. Garcia was very thorough in his assessment of my issues and his recommendations were greatly appreciated.
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Patient Review 258
5 out of 5 stars
Reviewed on February 22, 2021 | Verified Review
Very good doctor and staff.
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Patient Review 259
5 out of 5 stars
Reviewed on February 17, 2021 | Verified Review
Great Doctors, great staff!
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Patient Review 260
5 out of 5 stars
Reviewed on February 17, 2021 | Verified Review
Prompt appointment time and very professional staff. Dr. Garcia was extremely knowledgeable and friendly.
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Patient Review 261
5 out of 5 stars
Reviewed on February 12, 2021 | Verified Review
Very nice surroundings and courteous people
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Patient Review 262
5 out of 5 stars
Reviewed on February 12, 2021 | Verified Review
Friendly & professional = Comfortable.
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Patient Review 263
5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
Minimal paperwork at time of appointment Friendly and helpful employees Minimal wait time prior to appointment Excellent doctors
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Patient Review 264
4 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
Clinical qquality is excellent. Administrative results not sio good. It took me 6 weeks to get an appointment. Upon arival, waited 40 minutes before called from waiting room to first clinician. Then another wait before Dr. Garcia arrived.
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Patient Review 265
5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
The doctors
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Patient Review 266
5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
Love Dr Garcia! Staff are always kind and professional.
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Patient Review 267
5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
Everything except the parking hassle.
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Patient Review 268
5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
Dr. Garcia is the best. Plain and simple. I traveled 6000 miles from where I now live in Ukraine to get Dr. Garcia's opinion and advise about what I should do with my spine condition. It is worth anything to consult with a doctor who you trust, and know will provide the right answers and advise when needed. I have already sent other people to Dr. Garcia and I will continue to do so. Thanks to Dr G and team.
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Patient Review 269
5 out of 5 stars
Reviewed on February 08, 2021 | Verified Review
From the ease of scheduling and friendliness of the staff, to the excellent and compassionate care of my Neurosurgeon I have been so impressed by the level of care administered by Lyerly Neurosurgery. Thank you!!
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Patient Review 270
5 out of 5 stars
Reviewed on February 04, 2021 | Verified Review
Professionally run office system. Efficient staff, excellent doctors. Good communication with patients and families.
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Patient Review 271
5 out of 5 stars
Reviewed on February 03, 2021 | Verified Review
Recommended to go to Lyerly from previous PT. I was very upset with Southeast Ortho. Found Lyerly above, and beyond anything I could have imagined in 2017. Necessary to return in 2021 for a different issue. Discovered quality of care before, during and after was consistent with my first experience. At every opportunity I explain to people who may need care to consider Lyerly. More detailed explanations of care will be given if needed.
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Patient Review 272
5 out of 5 stars
Reviewed on February 03, 2021 | Verified Review
Dr Garcia was great and friendly, his staff nice and prompt.
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Patient Review 273
5 out of 5 stars
Reviewed on February 02, 2021 | Verified Review
Dr. Garica is an excellent. Very knowledgeable and a great surgeon. I have already referred my neighbors to him. I will be back for another surgery soon.
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Patient Review 274
5 out of 5 stars
Reviewed on January 30, 2021 | Verified Review
Professional
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Patient Review 275
5 out of 5 stars
Reviewed on January 29, 2021 | Verified Review
Dr. Garcia is Awesome - He quickly reviewed my records / MRI and listen to all my back issues. I have had Spinal issues since for over 30 years from some initial surgery in 1991. He recommended several course of actions. I plan to continue to follow up with over the next few years. His Team was exceptional and Front Office Outstanding. Within one day, all the follow appointments were scheduled. Thank You
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Patient Review 276
0 out of 5 stars
Reviewed on January 28, 2021 | Verified Review
Doctor could not get MRI disk to open so he just went ahead and prescribed physical therapy without even seeing it. He said he would view it later and give me a call if different, but I really do not think he will. I felt as if he dismissed me as just another old lady with arthritis.
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Patient Review 277
5 out of 5 stars
Reviewed on January 27, 2021 | Verified Review
Efficient, personable, clean.
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Patient Review 278
5 out of 5 stars
Reviewed on January 26, 2021 | Verified Review
Helpful staff
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Patient Review 279
5 out of 5 stars
Reviewed on January 21, 2021 | Verified Review
Everything, except having to go downtown?üò?
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Patient Review 280
4.5 out of 5 stars
Reviewed on January 20, 2021 | Verified Review
Do I have a follow up visit scheduled??
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Patient Review 281
5 out of 5 stars
Reviewed on January 20, 2021 | Verified Review
Very thorough in communicating the issue at hand and explaining the process to help the issue at hand.
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Patient Review 282
5 out of 5 stars
Reviewed on January 15, 2021 | Verified Review
The professionalism and organization of the team.
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Patient Review 283
5 out of 5 stars
Reviewed on January 15, 2021 | Verified Review
Knowledgeable and caring
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Patient Review 284
5 out of 5 stars
Reviewed on January 14, 2021 | Verified Review
Efficient and smart people are the staff. Drs know what they are doing.
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Patient Review 285
5 out of 5 stars
Reviewed on January 14, 2021 | Verified Review
DR. Answered my questions.
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Patient Review 286
5 out of 5 stars
Reviewed on January 12, 2021 | Verified Review
Very thorough & friendly
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Patient Review 287
5 out of 5 stars
Reviewed on January 12, 2021 | Verified Review
Dr. Javier Garcia-Bengochea is the epitome of professionalism, not only exhibiting deep expertise but also empathy and accessibility. He is ably assisted by two other professionals that extend the impact of his services--Mr. Edward Saleh and Ms. Jodacie Moses. Together, the three are an exceptional team, and I have been very fortunate to be the beneficiary of their successful care. I just had my 4-month post-op conference, and thus far the results have well exceeded expectations. In 2005, I had an unsuccessful operation performed by a Harvard-educated orthopedic surgeon in my home town, who headed a prestigious practice in my home town (not Jacksonville) and also ministered to our professional sports team. I literally spent 15 years looking for the right surgeon to fix my failed procedure--even traveling to the Hospital for Special Surgery in NYC, which I am told is "Mecca" in the orthopedic world. Fortunately, through two friends I learned of Dr. Garcia-Bengochea and his unique neuro-surgical approach to my problem. The week before my Lyerly surgery, I was reporting 7's and 8's on the pain scale. Today, I'm only experiencing 1's and 2's. What more can I say?
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Patient Review 288
5 out of 5 stars
Reviewed on January 08, 2021 | Verified Review
Dr. Garcia is a top quality physician/surgeon.
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Patient Review 289
5 out of 5 stars
Reviewed on January 01, 2021 | Verified Review
Dr Garcia is a great listener and really works with his patients
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Patient Review 290
5 out of 5 stars
Reviewed on January 01, 2021 | Verified Review
Physician was very pleasant. He took time to listen and educate. Staff were pleasant and helpful.
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Patient Review 291
5 out of 5 stars
Reviewed on December 31, 2020 | Verified Review
Good
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Patient Review 292
5 out of 5 stars
Reviewed on December 29, 2020 | Verified Review
The staff and the doctors are knowledgeable, courteous and trustworthy. I would highly recomment this office to anyone needing care for their back issues.
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Patient Review 293
5 out of 5 stars
Reviewed on December 18, 2020 | Verified Review
Caring people, good communication and filled with knowledge
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Patient Review 294
5 out of 5 stars
Reviewed on December 17, 2020 | Verified Review
I am happy so far but I will know far more after the surgery next month.
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Patient Review 295
5 out of 5 stars
Reviewed on December 17, 2020 | Verified Review
Very efficient, good attitudes of staff, very helpful,
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Patient Review 296
5 out of 5 stars
Reviewed on December 17, 2020 | Verified Review
No Comment
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Patient Review 297
5 out of 5 stars
Reviewed on December 11, 2020 | Verified Review
Fantastic doctors , excellent pre and post surgical skills and follow ups .I would definitely recommend this group
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Patient Review 298
5 out of 5 stars
Reviewed on December 03, 2020 | Verified Review
Amazing surgeons
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Patient Review 299
5 out of 5 stars
Reviewed on December 02, 2020 | Verified Review
On time, courteous, and professional.
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Patient Review 300
5 out of 5 stars
Reviewed on December 02, 2020 | Verified Review
Only first visit but very impressed with Dr. Garecia
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Patient Review 301
5 out of 5 stars
Reviewed on November 27, 2020 | Verified Review
Dr. Garcia was an articulate, helpful and caring physician who explained my medical problems more effectively and with more clarity than any previous neurosurgeon I have seen.
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Patient Review 302
5 out of 5 stars
Reviewed on November 27, 2020 | Verified Review
Dr Garcia B. always takes the time with me to explain every aspect of my condition throughly providing & discussing all options available for my diagnosis . Very professional & compassionate. His PA, Edward is great too always returns calls in timely manner, answers all questions professionally & will tell you that he will consult with Dr Garcia if the need is there. The front desk individuals are always polite & provide an inviting environment
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Patient Review 303
5 out of 5 stars
Reviewed on November 26, 2020 | Verified Review
Very professional. I haven’t felt this good and basically pain free in over 29 years.
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Patient Review 304
5 out of 5 stars
Reviewed on November 26, 2020 | Verified Review
Everything was exceptional. Dr Garcia is the best Not only him , all his associates were great too. They took care of me very well
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Patient Review 305
5 out of 5 stars
Reviewed on November 21, 2020 | Verified Review
Your staff and Dr Garcia’s professionalism, and empathetic concern.
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Patient Review 306
5 out of 5 stars
Reviewed on November 20, 2020 | Verified Review
Kudos to Dr. Javier Garcia and his PA Edward Saleh. It took years of pain before I said yes to back surgery -- first an ACDF, then a lumbar procedure to take the pressure off my spinal cord. I couldn't have made a better choice than Dr. Garcia and his PA, who work together hand in glove. It's been said before, but this surgeon is also an artist, taking great care to create vanishing incisions as well as exceptional results. At 7 weeks following ACDF and 4 weeks following lumbar surgery, I'm moving better than I ever thought possible. My energy is returning, most of my pain is history, and I seem to have shed 20 years.
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Patient Review 307
5 out of 5 stars
Reviewed on November 18, 2020 | Verified Review
Very efficient. Everyone was super nice. Dr. Garcia is informative and matter of fact.
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Patient Review 308
5 out of 5 stars
Reviewed on November 18, 2020 | Verified Review
My physician and his staff, Dr Garcia. They are great! They care about me as a person. Bravo! On another note, Your front desk folks are nice but need to pay more attention to the waiting room and who is sitting there waiting for a long time & give them updates. That would help folks.
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Patient Review 309
5 out of 5 stars
Reviewed on November 18, 2020 | Verified Review
Great doctor from previous experiences
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Patient Review 310
5 out of 5 stars
Reviewed on November 13, 2020 | Verified Review
Well organized office staff. Have faith in The abilities of Dr. Garcia And his PA.
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Patient Review 311
5 out of 5 stars
Reviewed on November 13, 2020 | Verified Review
All staff were very professional, courteous and friendly. Appointment was basically on time with minimal wait. Dr. Garcia was wonderful, very professional, courteous and seemed genuinely interested in giving me the very best advice, recommendations. He listened to me, answered my questions and gave me good advice. I would highly recommend Lyerly Neurological and especially very highly recommend Dr. Garcia. Thank you!
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Patient Review 312
5 out of 5 stars
Reviewed on November 13, 2020 | Verified Review
Excellent facility, staff and physicians
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Patient Review 313
5 out of 5 stars
Reviewed on November 13, 2020 | Verified Review
Dr Garcia and Dr Hannel are the most competent neurosurgeons in Florida.
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Patient Review 314
5 out of 5 stars
Reviewed on November 08, 2020 | Verified Review
Professional and courteous.
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Patient Review 315
5 out of 5 stars
Reviewed on November 06, 2020 | Verified Review
Everyone Outstanding as always and I just Love all my Doc's there.
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Patient Review 316
2.5 out of 5 stars
Reviewed on October 21, 2020 | Verified Review
The visit was so impersonal
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Patient Review 317
5 out of 5 stars
Reviewed on October 15, 2020 | Verified Review
Dr. Garcia and his assistant have been awesome to me! Dr. Saleh responded in a very timely manner when I called him two times after leaving the hospital. His medical assistant, Jodacie, always responded to me when I had questions. They are making my recovery more tolerable. I want to thank them very much:-)
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Patient Review 318
4 out of 5 stars
Reviewed on October 14, 2020 | Verified Review
Only met Dr Garcia once
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Patient Review 319
5 out of 5 stars
Reviewed on October 14, 2020 | Verified Review
Dr. Garcia-Bengochea is an outstanding surgeon. He performed a lumbar fusion using ray cages on my husband in 1998, and it was like getting a new husband! Now, many years later, husband needs another surgery (or two) and wouldn’t have anyone but Dr. Garcia for his doctor. The whole practice is user-friendly, sensitive and efficient and a pleasure to deal with. Highly recommend.
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Patient Review 320
5 out of 5 stars
Reviewed on October 14, 2020 | Verified Review
I have great respect for the Lyerly Group ... Dr. Garcia has helped me and always been straightforward with his advice to me for the necessary methods for my pain.
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Patient Review 321
5 out of 5 stars
Reviewed on October 12, 2020 | Verified Review
Very professional.
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Patient Review 322
5 out of 5 stars
Reviewed on October 09, 2020 | Verified Review
Dr. Garcia is excellent.
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Patient Review 323
5 out of 5 stars
Reviewed on August 26, 2020 | Verified Review
Good doctors and nurses, and support staff
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Patient Review 324
4 out of 5 stars
Reviewed on August 23, 2020 | Verified Review
Better communication for appt cancellation. On Aug 19th my husband had a 10:30 appt with Dr Garcia. We traveled 3 1/2 hrs for the appt, waited over 1hr in the office before we were told the appt with Dr Garcia had been canceled. All 3 contact numbers were verified and there was no recd of a call or message from Lyerly. No notification in the patient portal, appt was confirmed on Mon via automated system.The office adm insisted the scheduler ( Michelle) called and left a message. We love the service and quality of care provided by Dr Garcia and his PA. However, cancellation notification system is poor and unacceptable.
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Patient Review 325
5 out of 5 stars
Reviewed on August 14, 2020 | Verified Review
Efficient and outstanding clinical service
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Patient Review 326
5 out of 5 stars
Reviewed on August 14, 2020 | Verified Review
The office staff are always courteous, professional and helpful. Dr. Garcia and PA, Edward are always responsive and understanding.
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Patient Review 327
5 out of 5 stars
Reviewed on August 13, 2020 | Verified Review
Great
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Patient Review 328
4.5 out of 5 stars
Reviewed on August 11, 2020 | Verified Review
Mostly friendly office staff - minimal wait.
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Patient Review 329
5 out of 5 stars
Reviewed on August 11, 2020 | Verified Review
The extreme skill of Dr. Garcia and his staff. The follow ups by Edward. And the amazing things I hear about the other drs. from their patients.
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Patient Review 330
5 out of 5 stars
Reviewed on August 09, 2020 | Verified Review
Everyone and everything
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Patient Review 331
5 out of 5 stars
Reviewed on August 09, 2020 | Verified Review
Very efficient, yet friendly. Made me feel very comfortable.
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Patient Review 332
5 out of 5 stars
Reviewed on August 04, 2020 | Verified Review
Excellence of advice and direction from Dr. Garcia. No waiting upon arrival for appointment. I could go on and on.
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Patient Review 333
5 out of 5 stars
Reviewed on August 04, 2020 | Verified Review
I have been a patient of Lyerly Neurosurgery for over 16 years. The staff has always been very courteous, accommodating, & professional. Dr. Javier Garcia-Bengochea is an incredibly skilled neurosurgeon. When I first met him I could barely walk lacking both balance & lower body strength and in much discomfort. He at first correctly diagnosed my primary needs and “very successfully” performed a thoracic spinal fusion (T10-T12). Eight years later I developed worsening symptoms of right side sciatic nerve impingement with lower back pain and right leg numbness. At this time Dr. Garcia decided to decompress 4 levels of my lumbar spine with minimal invasiveness. Both times following post operative healing along with physical therapy the results have been nothing short of amazing. He has “literally saved the quality of my life” & with much confidence I would highly recommend him to anyone needing a neurosurgical evaluation.
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Patient Review 334
5 out of 5 stars
Reviewed on July 29, 2020 | Verified Review
Very friendly
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Patient Review 335
5 out of 5 stars
Reviewed on July 29, 2020 | Verified Review
Efficient and personal. Of course, the ultimate rating will be from the success of my procedure. You do have some work to do, however. For example, the literature given me contains contradictions, listing 5, 10, and 25 as the maximum weight I should lift after my surgery.
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Patient Review 336
5 out of 5 stars
Reviewed on July 29, 2020 | Verified Review
Fast, thorough and professional
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Patient Review 337
5 out of 5 stars
Reviewed on July 29, 2020 | Verified Review
Honestly . Speed you saw me. Staff ,
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Patient Review 338
4 out of 5 stars
Reviewed on July 25, 2020 | Verified Review
Discharge paper work
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Patient Review 339
5 out of 5 stars
Reviewed on July 22, 2020 | Verified Review
How friendly everyone was.
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Patient Review 340
5 out of 5 stars
Reviewed on July 22, 2020 | Verified Review
Caring staff
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Patient Review 341
5 out of 5 stars
Reviewed on July 21, 2020 | Verified Review
Physician was very thorough and answered all my questions. Did not pressure me to make and decisions, but made feel very confident in my treatment plan.
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Patient Review 342
5 out of 5 stars
Reviewed on July 21, 2020 | Verified Review
Professional experts
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Patient Review 343
5 out of 5 stars
Reviewed on July 21, 2020 | Verified Review
The service was good ,the parking was bad.No one told me ,a patient where to park and what building to enter before i got there.This is inexcusable.The staff shold provide a map of some type as well as instructions as to how to enter the facility..
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Patient Review 344
5 out of 5 stars
Reviewed on July 21, 2020 | Verified Review
Efficient professional staff from reception to physician.
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Patient Review 345
5 out of 5 stars
Reviewed on July 16, 2020 | Verified Review
EFFICIENCY, Intellect, Kindness, someone ne
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Patient Review 346
5 out of 5 stars
Reviewed on July 16, 2020 | Verified Review
Dr. Garcia was very nice and explained my position and choices to be made.
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Patient Review 347
5 out of 5 stars
Reviewed on July 13, 2020 | Verified Review
Very good doctors,easy to understand
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Patient Review 348
5 out of 5 stars
Reviewed on July 13, 2020 | Verified Review
Professionally, polite
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Patient Review 349
3 out of 5 stars
Reviewed on July 10, 2020 | Verified Review
I had to wait over six months for a recheck appointment, I had to wait when I left the appointment over an hour for a wheelchair from transportation however the very nice receptionist got her wheelchair and took me down to the building front.
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Patient Review 350
5 out of 5 stars
Reviewed on July 04, 2020 | Verified Review
Office is great
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Patient Review 351
5 out of 5 stars
Reviewed on June 30, 2020 | Verified Review
Dr Garcia had a great Bedside manner and was very patient with all questions.
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Patient Review 352
0 out of 5 stars
Reviewed on June 29, 2020 | Verified Review
Waited for several months for appointment and my records were not complete and was told at appointment which leads me to think my records were not reviewed until I showed up.
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Patient Review 353
4.5 out of 5 stars
Reviewed on June 26, 2020 | Verified Review
Dr Garcia B is outstanding professionally. He listens to me & makes decisions abt my health care using his knowledge & my input/concerns. My only negative is that it takes 4 months to get an appointment with him. Can that issue be remedied?
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Patient Review 354
5 out of 5 stars
Reviewed on June 26, 2020 | Verified Review
My Doctor was very calming and re-assuring and seemed conservative in treatment. He listened intently and answered all questions in my best interest.
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Patient Review 355
4.5 out of 5 stars
Reviewed on June 19, 2020 | Verified Review
Dr Garcia is attentive without being pushy. Don’t schedule during lunch time, long wait time.
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Patient Review 356
5 out of 5 stars
Reviewed on June 19, 2020 | Verified Review
Dr. Garcia and his staff
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Patient Review 357
5 out of 5 stars
Reviewed on June 19, 2020 | Verified Review
Professional and helpful staff and great Doctors.
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Patient Review 358
4.5 out of 5 stars
Reviewed on June 17, 2020 | Verified Review
Quality of physicians
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Patient Review 359
5 out of 5 stars
Reviewed on June 09, 2020 | Verified Review
Dr. Garcia fixes my back, gives me straight unsupervised advice, diagnosis and prognosis. His assistant Jadacie is friendly and keeps me up to date of my appointments.
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Patient Review 360
5 out of 5 stars
Reviewed on June 06, 2020 | Verified Review
everybody acted professionally and I came away feeling better for my appointment.
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Patient Review 361
5 out of 5 stars
Reviewed on June 04, 2020 | Verified Review
Dr. Garcia spent a lot of time explaining my condition and the options I had for treatment. Office staff very professional
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Patient Review 362
5 out of 5 stars
Reviewed on June 04, 2020 | Verified Review
Everything except for taking the extension away from Jodacie. It’s not comforting to call and speak to someone I’m not familiar with and don’t even know if they’re in the office. She is fantastic about getting back and helping but not even knowing if she is truly getting the message is uncomfortable to say the least. I appreciate cost cutting but making things less personal is not a place I would begin.
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Patient Review 363
5 out of 5 stars
Reviewed on June 03, 2020 | Verified Review
Staff very friendly , professional & caring. Dr Garcia is truly professional, well experienced & a caring physician. Thanks for all of you help..
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Patient Review 364
5 out of 5 stars
Reviewed on June 02, 2020 | Verified Review
I have a lot of respect for Dr. Garcia. He operated on my back five years ago and it cured me immediately! Great Doctor, just hard to make an appointment with. Still, he is worth the wait.
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Patient Review 365
5 out of 5 stars
Reviewed on June 02, 2020 | Verified Review
Dr Garcia Bengochea is excellent; his medical assistant is very helpful. We had an awful experience as the provided information gave incorrect information as to which garage to park. Secondly the doors to Weaver Tower were locked so I walked over a mile to finally get into the building. Then the excursion to get to Weaver Tower was a third expedition. It took about an hour to finally reach the correct registration desk. Most disappointing is that no administrative people with whom I spoke gave a hoot that there was an issue. My blood pressure was up to 175 so pls realize I was stressed. This is how a patient with spine issues was treated. Medically the experience was fine; administratively, it was a nightmare and staff blew me off!
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Patient Review 366
5 out of 5 stars
Reviewed on May 29, 2020 | Verified Review
You have the best neurosurgeons in the city!
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Patient Review 367
5 out of 5 stars
Reviewed on May 29, 2020 | Verified Review
Feel that you genuinely care about my problems.
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Patient Review 368
5 out of 5 stars
Reviewed on May 28, 2020 | Verified Review
Professional staff. Doctor was right on time and was right to the point. Very impressive
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Patient Review 369
4 out of 5 stars
Reviewed on May 28, 2020 | Verified Review
I was seen an hour after my Scheduled time. I do think my time is valuable and dont appreciate having to wait an hour to be seen
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Patient Review 370
5 out of 5 stars
Reviewed on May 22, 2020 | Verified Review
Everything.
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Patient Review 371
5 out of 5 stars
Reviewed on May 22, 2020 | Verified Review
The reputation of the group. Knowledge, skill, & patient interaction. The physicians take time to explain everything.
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Patient Review 372
5 out of 5 stars
Reviewed on May 20, 2020 | Verified Review
The main thing I like about your services is Doctor Garcia. He is the best ever. The other staff are friendly and professional. I can't think of one bad experience that I have had
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Patient Review 373
5 out of 5 stars
Reviewed on May 19, 2020 | Verified Review
Absolutely wonderful attention and utmost professionalism. Dr. Garcia and his staff are the benchmark standard by which all medical professionals should be compared.
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Patient Review 374
5 out of 5 stars
Reviewed on May 19, 2020 | Verified Review
I adore Dr. Garcia!
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Patient Review 375
5 out of 5 stars
Reviewed on May 19, 2020 | Verified Review
Dr. Garcia is amazing
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Patient Review 376
5 out of 5 stars
Reviewed on May 19, 2020 | Verified Review
Informative, efficient
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Patient Review 377
5 out of 5 stars
Reviewed on May 19, 2020 | Verified Review
Very professional.
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Patient Review 378
5 out of 5 stars
Reviewed on May 15, 2020 | Verified Review
The doctors and the staff are excellent
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Patient Review 379
5 out of 5 stars
Reviewed on May 15, 2020 | Verified Review
Dr Garcia and Edward are the best! The only thing you could do better is to get some of your staff to follow up in a timely manner on scheduling planned procedures and appointments and sending out promised paperwork needed for tests, etc. I have had a difficult time getting some staff to return calls and to send me orders I've needed for x-rays and other necessary procedures. I never get the paperwork and orders I've been promised without having to follow up with your office myself.
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Patient Review 380
4.5 out of 5 stars
Reviewed on May 14, 2020 | Verified Review
Dr Garcia was great.
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Patient Review 381
4.5 out of 5 stars
Reviewed on May 14, 2020 | Verified Review
I think Dr. Garcia is wonderful, he's an extremely good surgeon, and I have the most faith and confidence in him over any doctor out there. The followup leaves a little to be desired, but I know times are tough in these Corona Virus times....
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Patient Review 382
5 out of 5 stars
Reviewed on May 14, 2020 | Verified Review
Everything
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Patient Review 383
4 out of 5 stars
Reviewed on May 14, 2020 | Verified Review
Callbacks take several days, not a reasonable expectation. Sometimes calls not returned at all, had to drive 25 miles to the office to make an appointment, twice.
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Patient Review 384
5 out of 5 stars
Reviewed on May 07, 2020 | Verified Review
Knowledge and skill of Dr. Garcia.
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Patient Review 385
5 out of 5 stars
Reviewed on May 05, 2020 | Verified Review
the person answering the phone was cordial and transferred me to the right person. Dr. Garcia's scheduler and Medical Assistant were very helpful. Thank you.
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Patient Review 386
5 out of 5 stars
Reviewed on April 29, 2020 | Verified Review
My first visit was great. Dr Garcia and his staff was very nice. I appreciate being a patient. Thank you
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Patient Review 387
5 out of 5 stars
Reviewed on April 28, 2020 | Verified Review
Good follow through on calling back and making sure disc and test reports had been received. Set up video call.
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Patient Review 388
5 out of 5 stars
Reviewed on April 28, 2020 | Verified Review
Lyerly Neurosurgical is a well-balanced group of professionals who addressed my particular medical issues and methodically walked me through the processes and activities I would be involved in. This was not my first surgery with this group and this most recent one (3/13/2020) follows the path of past work. The level of empathy to my issues made it easy to get through the process. The individuals within the system have effectively explained and guided me through the pre-and post surgery segments. I have no hesitancy recommending Lyerly Neurosurgery and in particular my surgeon, Dr. Garcia-Bengochea and supporting office personal. Many thanks!
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Patient Review 389
5 out of 5 stars
Reviewed on April 27, 2020 | Verified Review
Very clear information about my situation. Quick action on it
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Patient Review 390
5 out of 5 stars
Reviewed on April 23, 2020 | Verified Review
Dr Garcia is an outstanding physician and always explains things very well and puts me at ease.
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Patient Review 391
5 out of 5 stars
Reviewed on April 23, 2020 | Verified Review
Dr. Garcia was very attentive to his request for information as to the intent of the virtual meeting. Defined a path forward and made arrangements for the needed follow up items. Very personal and encouraging. Truly look forward to our inperson meeting and to a resolution of my condition.
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Patient Review 392
5 out of 5 stars
Reviewed on April 22, 2020 | Verified Review
THE KNOWLEDGE AND EXPERTISE OF DR. GARCIA.
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Patient Review 393
5 out of 5 stars
Reviewed on April 21, 2020 | Verified Review
Highly organized. Compassionate staff. World class physicians (Dr. Garcia) who really listen.
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Patient Review 394
5 out of 5 stars
Reviewed on April 21, 2020 | Verified Review
Dr. Garcia is the best, and his staff is the most thoughtful, efficient and friendly group of medical professionals I’ve ever dealt with
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Patient Review 395
5 out of 5 stars
Reviewed on April 16, 2020 | Verified Review
Dr Garcia and his staff are the best! They are very caring and professional.
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Patient Review 396
5 out of 5 stars
Reviewed on April 16, 2020 | Verified Review
Excellent care!
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Patient Review 397
3 out of 5 stars
Reviewed on April 14, 2020 | Verified Review
Taken to a room at my appointment time. Vitals taken and doctor came in within 5 minutes. Respectful of my time.
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Patient Review 398
4 out of 5 stars
Reviewed on April 08, 2020 | Verified Review
Great docs but Thames a long time to get in.
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Patient Review 399
5 out of 5 stars
Reviewed on April 04, 2020 | Verified Review
Knowledgeable and professional!
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Patient Review 400
5 out of 5 stars
Reviewed on April 03, 2020 | Verified Review
Prompt, kind , knowledgeable
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Patient Review 401
5 out of 5 stars
Reviewed on April 03, 2020 | Verified Review
My incredible neurosurgeon, Dr. Garcia.
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Patient Review 402
5 out of 5 stars
Reviewed on April 02, 2020 | Verified Review
Most comprehensive and informative medical appointment I have ever experienced .
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Patient Review 403
5 out of 5 stars
Reviewed on March 24, 2020 | Verified Review
Everyone was very efficient and pleasant
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Patient Review 404
5 out of 5 stars
Reviewed on March 24, 2020 | Verified Review
The quality of the doctors and supporting staff ,
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Patient Review 405
5 out of 5 stars
Reviewed on March 23, 2020 | Verified Review
Dr Garcia Bengochea that is all
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Patient Review 406
5 out of 5 stars
Reviewed on March 22, 2020 | Verified Review
Dr. Garcia is an absolute genius with a wonderful bedside manner. If you appreciate science, you could sit in his office and listen to him talk for days about how he makes his decisions and what he’s going to do and what he thinks will work and will not work. He does not try to push you into superfluous surgeries that you don’t need. Many younger neurosurgeons (especially) will push for the most expensive procedure possible just to make money, either because they need to pay off student loans or because they are young and feel like they are supposed to live “the dream”. I just don’t see Dr. Garcia ever having been like this even when he was fresh out out of residency/fellowship because he is a scientist and academician before anything else. I truly believe he would practice medicine the exact same way with his first patient, no differently as he does today. It will be a travesty to the community when he retires. That means I believe he is someone that is always working to get better at his craft and it’s really amazing to watch and listen to him as a two time SUCCESFUL patient with different disc herniation’s from old athletic injuries. With regard to Dr. Garcia it’s like he could care less about Anything, except the patient getting better. I believe he looks at each Case like a puzzle he hopes to be able to solve. Listening to him speak is like a work of art. In another lifetime, I think he could be a grandmaster at chess! It is truly an honor to speak to him that’s how highly I think of his intellect his skill set. Edward is very thorough and helpful . Really everyone I interacted with was excellent.
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Patient Review 407
5 out of 5 stars
Reviewed on March 19, 2020 | Verified Review
All of your team are lovely and very helpful, especially those working with Dr. Garcia. Dr. Garcia himself is the very best, in every way.
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Patient Review 408
5 out of 5 stars
Reviewed on March 16, 2020 | Verified Review
Professional and courteous.
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Patient Review 409
5 out of 5 stars
Reviewed on March 13, 2020 | Verified Review
Dr. Garcia was very kind and I felt very comfortable knowing I was in good hands. Dr.Naserri told me he was sending me to the "BEST Neurosurgeon in Jacksonville", Dr. Garcia.lived up to the name! He made sure he had the best people working with him during surgery and introduced me to all of them. He made sure my pain was controlled during my hospital stay and at home. I am going to have my son make an appt with Dr. Garcia as soon as he moves closer for his spine. I only want the best spine group for my family!
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Patient Review 410
5 out of 5 stars
Reviewed on March 12, 2020 | Verified Review
Dr. Javier Garcia Bengochea
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Patient Review 411
5 out of 5 stars
Reviewed on March 09, 2020 | Verified Review
DR. GARCIA TOOK TIME TO EXPLAIN THINGS TO ME. HE DID NOT TRY TO GET ME TO TAKE A LOT OF PRESCRIPTION DRUGS. HE WAS VERY PERSONABLE & TO THE POINT!
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Patient Review 412
5 out of 5 stars
Reviewed on March 06, 2020 | Verified Review
very professional Straight to point
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Patient Review 413
5 out of 5 stars
Reviewed on March 06, 2020 | Verified Review
I am writing from the 9th floor,will not be released until tomorrow, so far,am very pleased.
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Patient Review 414
5 out of 5 stars
Reviewed on March 04, 2020 | Verified Review
The staff are friendly and Dr. Garcia is great to work with. Very knowledgeable and friendly. His assistant is good at following up with you.
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Patient Review 415
5 out of 5 stars
Reviewed on February 29, 2020 | Verified Review
I have complete confidence in Dr. Garcia's diagnostic and surgical skills. It is, however, much too difficult to get an appointment to see him or to get any assistance when one is in pain.
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Patient Review 416
5 out of 5 stars
Reviewed on February 28, 2020 | Verified Review
Caring compassionate staff. Dedicated to making me well.
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Patient Review 417
5 out of 5 stars
Reviewed on February 27, 2020 | Verified Review
Very professional environment
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Patient Review 418
5 out of 5 stars
Reviewed on February 26, 2020 | Verified Review
Everything!
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Patient Review 419
5 out of 5 stars
Reviewed on February 26, 2020 | Verified Review
I look forward to working with Dr. Garcia to get my back well again.
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Patient Review 420
5 out of 5 stars
Reviewed on February 25, 2020 | Verified Review
I had a very positive experience with Dr. Garcia. Several doctor friends of mine told me that he was the best spinal surgeon in Jacksonville, and that I could have complete confidence in what he recommended. He did not recommend surgery at this time and I am more than happy to follow his recommendation. He also is a very nice person. My wife accompanied me to the appointment and we both enjoyed getting to know him.
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Patient Review 421
5 out of 5 stars
Reviewed on February 25, 2020 | Verified Review
Organización and the dr Garcia
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Patient Review 422
5 out of 5 stars
Reviewed on February 22, 2020 | Verified Review
I was so impressed with Dr. Garcia. He took time and explained my entire MRI in detail, all my issues, my options, and answered all my questions. I have never had a doctor that has been this thorough with me. I would highly recommend the Lyerly Neurosurgery group.
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Patient Review 423
5 out of 5 stars
Reviewed on February 22, 2020 | Verified Review
You got me in earlier by 2 months to see my surgeon Dr Garcia. Very polite, very helpful staff kept in touch with me.
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Patient Review 424
2 out of 5 stars
Reviewed on February 22, 2020 | Verified Review
My visit with the doctor was too short.
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Patient Review 425
5 out of 5 stars
Reviewed on February 20, 2020 | Verified Review
The excellence of the staff and Dr Garcia. The wait time is terrible
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Patient Review 426
5 out of 5 stars
Reviewed on February 19, 2020 | Verified Review
Friendly office staff. Dr Garcia was kind, informative, knowledgeable about my situation, and explained things in a very understandable way.
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Patient Review 427
5 out of 5 stars
Reviewed on February 18, 2020 | Verified Review
The care given is first class and we have always been treated very nicely by Dr. Javier Garcia's staff...Doc himself is a hero to me as he has put two six inch rods in my lower back and a plate in my neck....He has always tried to use surgery as the final step in a process that tries other methods first and this gives me great comfort....I am more than likely going to have to have more surgery down the line, but Doc is determined to try other methods first to see if any of those will work....I do know this.........If and when I have to have more back or neck surgery, Dr. Javier Garcia will be the only surgeon I want to operate on me...He's the best...
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Patient Review 428
5 out of 5 stars
Reviewed on February 13, 2020 | Verified Review
Seen on time , front desk very friendly , his nurse good and friendly , Dr Garcia answered to the point ????????????????and helped for the problem ????????Thx
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Patient Review 429
5 out of 5 stars
Reviewed on February 13, 2020 | Verified Review
I love Dr. Garcia! He takes his time with you and listens to your concerns. He is very thorough in his examination and explains everything to you in a very easy to understand manner.
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Patient Review 430
5 out of 5 stars
Reviewed on February 13, 2020 | Verified Review
Very personal, professional! Excellent! It's tough to have a great experience when going thru a tuff time!
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Patient Review 431
5 out of 5 stars
Reviewed on February 13, 2020 | Verified Review
1) Dr. Garcia 2) Dr. Garcia 3) Dr. Garcia My only dislike was the 4 month wait for an appointment, and I am a returning surgical patient.
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Patient Review 432
5 out of 5 stars
Reviewed on February 11, 2020 | Verified Review
Dr Garcia is wonderful, thoughtful, very knowledgeable and caring.
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Patient Review 433
5 out of 5 stars
Reviewed on February 07, 2020 | Verified Review
Dr's Garcia and Hanel plus their support staff.
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Patient Review 434
5 out of 5 stars
Reviewed on February 06, 2020 | Verified Review
Excellent staff responses for appointments and the doctor is responsive, thorough and helpful. Very professional and friendly
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Patient Review 435
5 out of 5 stars
Reviewed on February 04, 2020 | Verified Review
Dr Garcia
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Patient Review 436
5 out of 5 stars
Reviewed on February 01, 2020 | Verified Review
Dr Garcia simply knows what he is doing. My long history of back and lower extremity pain no longer a mystery that I just live with. After several temporary, ultimately failed, insurance recommended interventions by other providers, Dr Garcia’s surgical intervention of my lower spine has improved my quality of life exponentially. I’m only post op day 3 and results are phenomenal In addition, as a bonus, the office staff and mid level practitioners are also efficient with continuous communication and concern for my care. Thank a You Lyerly Neurosurgical Group for such professionalism and expertise.
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Patient Review 437
5 out of 5 stars
Reviewed on January 31, 2020 | Verified Review
Dr Garcia is the best in my opinion!
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Patient Review 438
5 out of 5 stars
Reviewed on January 30, 2020 | Verified Review
Dr. Garcia explained my Situation in terms I could understand. I am confident he will successful in treating my back pan.
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Patient Review 439
5 out of 5 stars
Reviewed on January 30, 2020 | Verified Review
Patient focus, but most importantly, Dr. Garcia! He is a brilliant surgeon with a brilliant reputation. Dr. Garcia was very articulate and communicated my health issue very well.
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Patient Review 440
5 out of 5 stars
Reviewed on January 30, 2020 | Verified Review
Dr.Garcia was great! Put my concerns to ease! Very down to earth doctor who isn’t in it for the money. Takes the time to explains throughly and answers any questions or concerns a patient may have. Would highly recommend this place!
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Patient Review 441
5 out of 5 stars
Reviewed on January 29, 2020 | Verified Review
Integrity and honesty. Caring attitude of the doctors, nurses, and other staff support personnel.
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Patient Review 442
5 out of 5 stars
Reviewed on January 28, 2020 | Verified Review
Dr. Javier Garcia is the best!
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Patient Review 443
5 out of 5 stars
Reviewed on January 28, 2020 | Verified Review
Professional
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Patient Review 444
5 out of 5 stars
Reviewed on January 24, 2020 | Verified Review
Very please with the Drs . Very professional, courteous, gave options and possibilities to my husband problem and me
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Patient Review 445
5 out of 5 stars
Reviewed on January 23, 2020 | Verified Review
I think Dr. Garcia is the very best. Your parking is a bloody nightmare, it's horrendous. I'm sure you know about that already.
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Patient Review 446
5 out of 5 stars
Reviewed on January 23, 2020 | Verified Review
Dr Garcia and his staff were fabulous. Kind, professional and helpful.
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Patient Review 447
5 out of 5 stars
Reviewed on January 23, 2020 | Verified Review
Highly Recommended by other MDs.
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Patient Review 448
5 out of 5 stars
Reviewed on January 21, 2020 | Verified Review
Comfortable waiting room, knowledgeable and friendly staff, prompt service, and top notch expertise.
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Patient Review 449
5 out of 5 stars
Reviewed on January 21, 2020 | Verified Review
Dr. Garcia was thorough an informative
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Patient Review 450
5 out of 5 stars
Reviewed on January 21, 2020 | Verified Review
Doctor's and nurses are amazing.
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Patient Review 451
5 out of 5 stars
Reviewed on January 16, 2020 | Verified Review
Dr. Garcia-Bengochea spent a lot of time with me and listened closely as I described my pain before offering an assessment of my condition. His thoroughness gave me the confidence that the diagnosis was correct.
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Patient Review 452
5 out of 5 stars
Reviewed on January 16, 2020 | Verified Review
Everyone was so nice and positive.
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Patient Review 453
5 out of 5 stars
Reviewed on January 16, 2020 | Verified Review
everything
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Patient Review 454
5 out of 5 stars
Reviewed on January 12, 2020 | Verified Review
Dr Garcia is the best. A I appreciate the job he did with the surgery on my back. The nurses and cna's in 915 took such good care of me I just fell in love with all of them. Thank you very much for the care you all have Dec.17 -19 I am doing very well.You all do fenamanal gob
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Patient Review 455
5 out of 5 stars
Reviewed on January 10, 2020 | Verified Review
Dr Garcia has an amazing demeanor which educated and put me at ease concerning spinal issues. I will return in the near future to discuss my options for treatment.
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Patient Review 456
5 out of 5 stars
Reviewed on January 09, 2020 | Verified Review
Dr. Garcia and his PA Edward are absolutely superb! Very concerned with the patients needs. Highly recommend their services.
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Patient Review 457
5 out of 5 stars
Reviewed on January 08, 2020 | Verified Review
Dr. Garcia Bengochea is the best. He is conservative care and very thorough in explaining and taking time to make sure you understand all the information he is giving you. I trust him and his recommendations. The staff is very friendly and professional.
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Patient Review 458
5 out of 5 stars
Reviewed on January 08, 2020 | Verified Review
Very knowledgeable and professional people. Dr. Garcia was impressive. He is the first doctor to tell me what is going on with my neck. I was hoping it would be better but I have plan moving forward.
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Patient Review 459
5 out of 5 stars
Reviewed on January 08, 2020 | Verified Review
Dr Garcia Bengochea! He is fantastic!
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Patient Review 460
5 out of 5 stars
Reviewed on January 07, 2020 | Verified Review
Very good
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Patient Review 461
5 out of 5 stars
Reviewed on January 01, 2020 | Verified Review
Obviously DR Garcia, however, the entire staff that I met were very personable and knowledgeable. This was my first trip to this office and even the hospital and I will highly recommend both to anyone. If fact I already have. Happy New Year and thank you DR Garcia
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Patient Review 462
0 out of 5 stars
Reviewed on January 01, 2020 | Verified Review
The location was almost prohibitive . It took almost an hr to get to the tower from the garage and another hour to get back after the appointment.