Certified Azure Virtual Desktop (AVD) Senior Engineer, Baptist Medical Center, Hybrid

Job Summary

Certified Azure Virtual Desktop (AVD) Senior Engineer, Baptist Medical Center, Hybrid

The Senior Azure Virtual Desktop (AVD) Engineer serves as a senior technical contributor within the IT Operations organization, responsible for the planning, engineering, implementation, and operational support of Azure Virtual Desktop and related cloud infrastructure services. This role combines deep technical expertise with strong process discipline and customer engagement, supporting clinicians, analysts, executives, and technical stakeholders across the enterprise.

This position operates as part of the operational arm of IT, working closely with application owners, physicians, business partners, and executive leadership to deliver stable, scalable, and secure virtual desktop and remote application solutions.

For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.

Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.

Approved Remote Locations:AL, FL, GA, ID, IN, KY, LA, MS, NC, OH, OK, OR, SC, SD, TN, TX, VA, WV, WYAs a Certified Azure Virtual Desktop (AVD) Senior Engineer, you will be responsible for:

• Engineering and operating Azure Virtual Desktop (AVD) host pools, session hosts, images, and remote app delivery through AVD lifecycle operations including image updates, host refresh cadence, validation, and change execution.
• Monitoring and troubleshooting performance, capacity, and session stability; drive root-cause analysis and permanent fixes.
• Coordinating with SRE, Network, Security, and Cloud/Infrastructure teams to resolve cross-domain dependencies.
• Producing clear runbooks/SOPs, technical documentation, and customer-ready communications for maintenance and outages.

If you are interested in this hybrid Full-Time opportunity, please apply today, or reach out to the primary recruiter at andrew.foran@bmcjax.com!

Education Required

Bachelor's Degree or Equivalent Experience

Education Preferred

Bachelor's Degree

Experience

• Minimum 5 years of related experience Required
• Azure experience (AVD, compute, networking, storage) preferred
• Cluster/pooled environment management Preferred

License and Certification

• O365 Endpoint Administrator (MD-102) Required
• Microsoft Azure Administrator AZ-104 Required

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.