Lead Credentialed Trainer, BPE Access Integrity, Baptist Southbank Plaza
Date Posted: Mar 31, 2026
Status: Full time
Shift Details: N/A
Job Summary
Baptist Health is hiring a Lead Credentialed Trainer to join the BPE Access Integrity Team. This is a full-time, hybrid opportunity located at Southbank Plaza in downtown Jacksonville.
This will require work with VPs, Directors, and Managers. While this position will lead their section of the Credentialed Trainers, the Lead Credentialed Trainer will also be responsible for keeping up with deliverables from meetings and speaking on behalf of the Education Team.
Responsibilities include:
- Plays a crucial role in overseeing the educational initiatives and ensuring the delivery of high-quality training programs.
- Fully engaged in providing Quality, Exceptional Patient Experience, and Stewardship by aligning performance measures with organization mission and objectives.
- Required knowledge of State and federal compliance and regulations for a hospital setting, including medical necessity and managed care requirements, as well as policies and procedures related to Hospital, BMG, and Billing departments.
- Must have excellent customer service skills in order to communicate in a manner consistent with the Baptist Health goals and objectives.
- Must remain flexible during periods of continuous change.
- Must also be a leader in the field of Education and be willing to work with new Credentialed Trainers to meet the standards of Baptist Health.
Experience Requirements:
- 3-5 Years Customer Service Experience Required
- 1-2 years Insurance Experience Required
- 1-2 years Patient Access Services Experience Required
- 1-2 years Healthcare Experience Required
Education & Credential Requirements:
- High School Diploma Required
If interested, apply today!
Education Required
Education Preferred
High School
Experience
License and Certification
- Driver's License - DMV
Location
Metro Square - 3563
3563 Philips Hwy
Jacksonville, , 32207
Location Overview
Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.