Manager, System Quality Improvement, Quality Management, Baptist Health

Job Summary

Baptist Health is hiring a Manager, System Quality Improvement to join the Quality Management team. This is a full-time opportunity.

The role is responsible for leading medical staff peer review, professional practice evaluation (PPE), and clinical data abstraction teams through supervision and direct reporting structure to ensure high-quality patient care, compliance with regulatory standards, and continuous improvement in clinical outcomes. Demonstrates leadership in quality management and fosters collaboration with clinical, administrative, and regulatory stakeholders. Upholds facility quality procedures, standards, and specifications throughout the healthcare system. Advances quality team members to proficiency through ongoing mentorship, communication, and support. Actively participates in healthcare quality development through competence, networking, and continued learning. Collaborates with organizational leaders to promote and incorporate healthcare quality objectives into the strategic operating practices through professional communication and relationship building. Understands and applies performance improvement frameworks and methodologies to develop and lead projects and change management as needed. Partners with Data Intelligence and Decision Science to guide and drive decision making and future QI initiatives. Upholds a safe healthcare system through detection, mitigation, and reduction of patient harm and participating in the collaborative culture of safety through partnership with Risk Management. Maintains compliance and regulatory requirements through preparation and participation in continued readiness activities.

If interested, please apply today!

Education Required

Bachelor's Degree - Nursing

Education Preferred

Bachelor's Degree - Nursing

Experience

• Over 5 years Clinical Nursing Experience Required
• 3-5 Years Healthcare Quality Required

License and Certification

• Certified Professional Healthcare Quality (CPHQ) Preferred
• Licensed Registered Nurse Required

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.