Patient Access Representative II, Baptist Nassau

Job Summary

Baptist Nassau is currently hiring for a Patient Access Rep II to join our Registration Department at our Baptist Nassau location here in the Jacksonville, FL area.

Shift Details: Monday - Friday 8:30am-5pm

This team consists of 28-30 team members during the day in a fast pace,always changing environment. The ED department consist of bedside and desk registration. The PASII is responsible for patient information intake and check-out and ensures proper insurance and payment of patients.The position is in a high-energy and pace environment. There are a number of professional development opportunities including coaching toward PASIII.

As a Patient Access Rep II, you will be responsible for:

• Registering patients accurately and efficiently
• Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas
• Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributing to PAS Goals as defined annually
• Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintaining a professional relationship with all clinical and non-clinical team members
• Articulating compliance documentation and ensure completion of required patient consent forms
• Maintaining patient privacy in accordance with HIPAA guidelines

Patient Access Representative Experience:

• 1-2 years Customer Service Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Healthcare Experience Required

This Patient Access Rep II will be located at Baptist Nassau. If you are interested in this opportunity, please apply now!

Education Preferred

High School

Experience

• Customer Service Experience

License and Certification

• Driver's License - DMVDMV

Location