Patient Access Representative III
Date Posted: Aug 25, 2026
Status: Full time
Shift Details: N/A
Job Summary
Registers patients accurately and efficiently • Utilization of multiple systems and interfaces • Cross-Trained in order to work in multiple patient access areas • Maintains service excellence to patients and visitors for face-to-face and telephonic encounters • Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.) • Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO • Maintains a professional relationship with all clinical and non-clinical team members • Able to articulate compliance documentation and ensure completion of required patient consent forms • Maintains patient privacy in accordance with HIPAA guidelines • On Call Team during week-long rotations • Flexibility to work on a rotating schedule • Responsible for selecting a region containing 4 Baptist Facilities and traveling to assignments within • Responsible for coaching team members and providing quality feedback to increase compliance and accuracy.Education Required
High School
Experience
- Healthcare Experience
- Customer Service Experience
- Insurance Experience
License and Certification
- Driver's License - DMV
Location
Baptist ED St. Augustine
461 Outlet Mall Blvd
Saint Augustine, Florida, 32084
About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.