Phone Triage Registered Nurse, Internal Medicine Group, Baptist Baymeadows
Date Posted: Oct 22, 2026
Status: Full time
Shift Details: N/A
Job Summary
Baptist Health is hiring a Phone Triage Registered Nurse at Baptist Internal Medicine Group on Baymeadows in Jacksonville, FL. This is a full-time day-shift opportunity Monday - Friday from 8:00 AM until 5:00 PM.
The primary responsibility of the Registered Nurse is phone triage. They will support 10 providers and this is a busy, fast-paced office. We are looking for someone who is highly organized and comfortable interacting with patients face to face.
Phone Triage Registered Nurse Job Responsibilities:
- Triage telephone calls
- Interpret symptoms and communicating plan of care
- Educate patients and families on treatment plans
- Manage prior authorizations for medications
- Coordinate workflow pertaining to clinical questions
- Additional responsibilities may be required based upon office needs
- Room/triage patients for providers
- Reviewing the clinical messages that come through the portal and responding to them
- Using strong communication and documentation skills
Education & Credential Requirements:
- Associate's Degree in Nursing Required
- Basic Life Support (BLS) Required
- Licensed Registered Nurse Required
Experience Requirements:
- Clinical Experience Preferred
If you are interested in this Full-Time Phone Triage Registered Nurse opportunity at Baptist Internal Medicine Group Baymeadows, please apply today!
Education Required
Associate Degree (AA/AS) - Nursing
Experience
- Clinical Experience
License and Certification
- Driver's License - DMV
- Basic Life Support (BLS) - AHA
- Registered Nurse (RN) - State Nursing Boards
Location
BPC - Baymeadows
8614 Baymeadows Way
Jacksonville, Florida, 32256
About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.