Referrals Coordinator, Primary Care, Hilden Road

Date Posted: Jan 14, 2026

Status: Full-Time

Shift Details: Days

Job Summary

We are looking to add a Referrals Coordinator at Baptist Hilden Road, located in Ponte Vedra, FL. This is a full-time, day-shift opportunity Monday-Friday 8am-5pm. This well-established Baptist Primary Care office is located on Hilden Road off of US 1, within a 10-minute drive from Nocatee, Palencia and Beach Walk, close to I 95.

As the Referrals Coordinator, you will primarily interact with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization procedures and order entry. v You will be responsible for securing medication authorizations, infusion authorizations, and enjectible authorizations for two providers. You will work and communicate with the Provider's team to enable minimal turnaround times for patient care. This position requires a candidate who has previous referrals and healthcare experience, as well as excellent customer service skills. This is a beautiful location to work at with ample parking options!

The Referrals Coordinator will be responsible for:

  • Tracking referrals to avoid duplications, to ensure completion, and to verify documentation is in EMR
  • Providing referral assistance to physicians, patients, and insurance companies
  • Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carriers
  • Registering patients in a timely, accurate, and professional manner which reflects the core values of Baptist Health
  • Scheduling appointments
  • Processing prescriptions and referrals
  • Maintaining medical documentation

This Referrals Coordinator opportunity will be located at Baptist Primary Care Hilden Road. If you are interested in this full-time opportunity, please apply now.


Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

  • One Year Medical Office Experience Preferred

License and Certification

  • Registered Medical Assistant (RMA) Preferred

Location

Baptist Primary Care
various locations
Jacksonville, FL,


Location Overview

Baptist Primary Care

Baptist Health has the largest network of primary care providers in the Jacksonville area, with 45 offices throughout Northeast Florida and Southeast Georgia. The network has more than 130 physicians, including family physicians, pediatricians & internists. Baptist is repeatedly chosen as the area’s most preferred health care provider and has been chosen as one of the Best Places to Work in U.S. Healthcare by Modern Healthcare.

About Baptist Health

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.