Creative Services Manager, Integrated Communications, Baptist Downtown

Job Summary

Baptist Health is hiring a Creative Services Manager to join the Intergrated Communications team at Baptist Jacksonville.

The Creative Services Manager leads the health system’s graphic design and visual brand execution, ensuring consistency across all internal and external communications. This role manages a team of designers and freelancers, directs photography and videography efforts, and oversees vendor relationships to deliver high-quality creative assets that advance the organization’s strategic goals.

Key responsibilities include:

• Developing and enforcing branding guidelines and serving as final approver of visual materials
• Supervising and mentoring creative staff and contractors
• Overseeing design projects from concept through production
• Managing digital asset systems to ensure accessibility and brand integrity
• Coordinating photographers, videographers, and print vendors to produce on-brand, high-quality deliverables
• Partnering with marketing, communications, and strategy teams to support system-wide initiatives

The ideal candidate will have a bachelor’s degree in graphic design or related field, 10+ years of progressive design experience (including 3+ years in a leadership role), and demonstrated expertise in brand management and design best practices. Proficiency in Adobe Creative Suite, strong project management skills, and a compelling design portfolio are required. Experience in healthcare or a regulated industry is preferred. This hybrid position requires occasional local travel and flexibility for evening or weekend work during major initiatives.

If interested, apply today!

Education Required

Bachelor's Degree

Education Preferred

Bachelor's Degree

Experience

• Over 10 years Graphic Design Experience Required
• 3-5 Years Supervisory Experience Required
• Healthcare Experience Preferred

License and Certification

None

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.