Customer Service Representative

Date Posted: Jun 03, 2026

Status: Full time

Shift Details: N/A

Job Summary

Performs duties necessary for the smooth operation of the designated areas in conjunction with the technologist • Customer Service Representatives exhibit good communications skills, excellent phone etiquette and promotes good will and a positive reassuring attitude with all customers • Customer Service representatives provide assistance to technologists, physicians and patients • Checks paperwork for accuracy and prepares patients for procedures • May actively participate in patient transfer, transportation and file manipulation.

Education Required

High School

Experience

  • Experience working in a health care setting
  • Customer Service Experience

License and Certification

  • Driver's License - DMV
  • Basic Life Support (BLS) - AHA

Location

South - Main Building
14550 Old St Augustine Rd
Jacksonville, , 32258


About Baptist Health

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.