Director, Operations Behavioral Health Outpatient Services, Baptist Downtown

Date Posted: Oct 01, 2025

Status: Full-Time

Shift Details: Days

Job Summary

Baptist Health is hiring a Director, Behavioral Health - Outpatient. This is a full-time opportunity located on the downtown Jacksonville campus.

This position is the operational lead for Behavioral Health Outpatient services and interfaces with multiple specialties to coordinate initiatives.

  • Leads and directors office operations
  • Serves as the QI executive lead
  • Responsible for office management, recruitment and orientation, workforce evaluations and redesign in conjunction with manager and physicians.
  • Participates in finance and strategic planning for offices
  • Works with Medical Director to implement quality measures
  • Ensures processes for revenue capture are effective and efficient
  • Works collaborative to improve clinical operations
  • Serves as administrative liaison for HR issues

If interested, apply today!


Education Required

Master's Degree

Education Preferred

Master's Degree

Experience

  • Over 5 years Medical Office Management Experience
  • Physician Relationship Management Experience
  • Physician Billing Experience
  • Healthcare Management Experience

License and Certification

    None

Location

Baptist Jacksonville (Downtown)
800 Prudential Drive
Jacksonville, FL, 32207


Location Overview

For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci™ Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals.” The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more.  Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions.  As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.

About Baptist Health

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.