Enterprise Automation Engineer, Internet Administration, Full-time Days, Baptist Medical Center

Job Summary

Enterprise Automation Engineer, Internet Administration, Full-time Days, Baptist Medical Center

Baptist Health Information Services is looking for an Enterprise Automation Engineer to join its Digital Cloud Development Operations team. We are seeking a skilled infrastructure and cloud professional with strong engineering expertise across Microsoft Azure and enterprise systems to help drive resiliency, observability, reliability, and scalability. This position is central to our automation-first approach — emphasizing end-to-end workflows, zero-touch operations, and strategic system integrations.

As an Enterprise Automation Engineer at Baptist Health, you will collaborate across engineering, support, and product teams to improve infrastructure health, reduce manual effort, and increase the consistency and performance of services delivered to the organization. Our work is grounded in a culture of Listen > Respect > Engage, and we’re looking for engineers who are ready to lead through innovation, accountability, and technical excellence.

For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.

Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.

Enterprise Automation Engineer responsibilities include:

• Expert level engineering skills across a broad range of technology stacks and programming languages.
• As an SRE at Baptist Health you will be a member of a team dedicated to improving our resiliency, reliability, observability, and scalability through different methodologies and tools.
• You will have the drive to improve and define how we automate, observe, scale, and operate enterprise services.
• Design and build infrastructure & systems that provide high levels of scalability, reliability, performance, and security across Azure and on-prem environments.
• Automate manual processes by designing and implementing end-to-end automation pipelines that reduce operational friction, eliminate repetitive tasks, and enforce consistency through Infrastructure-as-Code and CI/CD practices.
• Define and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for all core services.
• Improve observability of all enterprise services with actionable monitoring, logging, and alerting using tools like Azure Monitor, Application Insights, and SolarWinds.
• Develop playbooks and runbooks to guide operations teams and support staff in managing infrastructure efficiently and safely.
• Partner with Digital Cloud Development Operations, Application Development, and Product teams to ensure new systems are designed for reliability and maintainability.
• Work closely with vendors and cloud providers (Azure, AWS, GCP) to optimize infrastructure and troubleshoot escalated issues.
• Participate in Disaster Recovery planning and execution, including High Availability design patterns (e.g., Azure availability zones, scaling groups).
• Support and mentor Tier 2 and 3 support engineers as a Tier 4 escalation point for complex technical issues.
• Participate in on-call rotation for critical services managed by the automation and infrastructure engineering team.

If you are interested in this Enterprise Automation Engineeropportunity, please apply today or reach out to the primary recruiter at andrew.foran@bmcjax.com.

Education Required

Bachelor's Degree

Education Preferred

Bachelor's Degree

Experience

• Over 5 years Information Technology Experience Required
• Experience designing or implementing AI-driven automation agents that support IT operations, observability, or cloud management by autonomously identifying and resolving issues.
• Familiarity with Large Language Model (LLM) integration (e.g., OpenAI, Claude, Gemini) for code generation, decision support, or infrastructure recommendations.
• Exposure to multi-agent orchestration frameworks such as LangChain, AutoGen, or Microsoft Autonomous Agents for coordinating complex, layered workflows.
• Integration of AI agents into DevOps workflows or incident response tooling.
• Understanding of prompt engineering, retrieval-augmented generation (RAG), or vector database utilization (e.g., Azure Cognitive Search, Weaviate) in the context of enterprise systems.
• Contributions to open-source automation or AI platforms that demonstrate thought leadership or technical innovation.
• Familiarity with healthcare IT standards and constraints (e.g., HIPAA compliance, identity management in clinical workflows) as they apply to automation and AI integration
• Azure VMs, Virtual Networks, Storage Accounts, Azure AD
• ARM templates / Bicep / Terraform
• Azure Monitor, Log Analytics, and Application Insights
• Azure DevOps (CI/CD pipelines, Git integration)
• Strong proficiency in automation and scripting using Bash, PowerShell, Python, and configuration management tools like Ansible or Terraform.
• Experience with container management platforms, such as Docker, Kubernetes, or Azure Kubernetes Service (AKS).
• Experience automating infrastructure tasks, including:
  • Storage provisioning workflows (e.g., Pure Storage)
  • Server hardware deployment and configuration (e.g., Dell platforms)
  • Thin client or endpoint management (e.g., IGEL OS)
• Integration experience with enterprise tools, including:
  • ServiceNow for ITSM workflows
  • SolarWinds for monitoring and alerting
  • Imprivata for SSO and identity services
• Experience designing for High Availability (availability zones, load balancing, failover).
• Familiarity with networking, identity management, and enterprise security practices.
• Proven track record of problem-solving and root cause analysis in large, distributed systems.
• Dedicated to continuous improvement and reducing operational friction through automation and standardization.
• Strong documentation, communication, and collaboration skills.

License and Certification

None

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.