Family Advocate Champion, Wolfson Children's Hospital

Job Summary

Baptist Health is currently looking to add an experienced and compassionate Family Advocate Champion to our social services team for Wolfson Children's Hospital located in Jacksonville, FL. This is a Part-Time position of 20 hours per week working Monday through Friday. The primary role of the Family Advocate will be to reduce family stress by providing services and resources with Care Navigation, Emotional Supports, Educational Tools and Advocacy/Empowerment. The Family Advocator will bring their lived experience as the caregiver for a medically complex child or youth with special health care needs to the care team which will enhance overall care of the patient and their families. The Family navigator will use their experience and knowledge to assist with planning, problem solving, education and empowerment.

Baptist Health is a leading healthcare facility dedicated to providing exceptional patient care and committed to fostering a collaborative and innovative work environment. Join our team to make a difference in patient's lives. Baptist continues to score straight A's for prioritizing patient safety as all four of our eligible adult hospitals received top marks from the national safety organization, Leafrog Group. For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.

Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.

As a Family Advocate Champion, you will be responsible for:

• Maintain communication and linkages with families and children with complex health care needs to provide support, exchange informatin, and obtain input on program actions.
• Reviews and evaluates information from families and professionals to determine possible courses of action that may improve service delivery systems.
• Provide resources for camps, childcare, respite, sibling and family programs, hospice support and other support and therapy groups.
• Prepares written reports, organize meetings.
• Assists the center with the development and implementation of quality improvment initiatives and PDSA cycles, collaborate in community based participatory research (CBPR), representing Wolfson in CHA/CMMI meetings, webinars, link Parent Group to other regional support groups and community outreach.
• Participating in formal and informal advocacy endeavors.
• Provides assistance to the project director and practice transformation facilitator in the development, delivery, and evaluation of activities.

If you are interested in this Family Advocate Champion role working at Wolfson Children's Hospital, please apply today or reach out to jaime.mahan@bmcjax.com

Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

• Experience in an outpatient setting Preferred
• Parent with knowlegde of Wolfson Children's Hospital Required
• Parent of a Medically Complex Child Required
• Experience in inpatient hospital facility Preferred

License and Certification

None

Location

Location Overview

Wolfson Children's Hospital

Wolfson Children’s Hospital is the only children’s hospital in the region, serving North Florida, South Georgia and beyond. Ranked by U.S. News & World Report among the best children’s hospitals in the U.S., the hospital is staffed by skilled pediatric subspecialty physicians, pediatric nurses and other health care professionals, and equipped with advanced technology to help children overcome serious illnesses like congenital heart disease, cancer, neurological disorders, diabetes and more. As one of only two children’s hospitals in Florida to receive Magnet™ status, Wolfson is a regional referral center for tertiary pediatric care. Centrally located on the beautiful St. Johns River, 213-bed Wolfson Children’s Hospital is a part of Baptist Health.

The hospital is located close to the shops and fine dining of the historic San Marco area and is also near sports stadiums, theater and music venues, and museums.