Inpatient Call Center Specialist II, Hospitalist Team, Southbank Plaza

Job Summary

We are looking for an experienced Office Specialist II for the Baptist Primary Care office located at Southbank Plaza. This position's days of the week varies with the need to work every 3rd weekend, with a day off before and after the weekend worked. Hours are 7:00 AM - 7:00 PM.

The Hospitalist office is conveniently located close to downtown, next to the Duval County School Board building. The work schedule varies Monday – Friday, while also covering every 3^rd weekend.

The Call Center Specialist for the Baptist Medical Group, will provide business services for the BMG Hospitalist Team. The physicians and APP's in this group, provide care and coverage for patients who are admitted into the one of the Baptist Hospitals.

Additional responsibilities for the Call Center Specialist II may include:

• Handling ER Admissions, Consultations and Transfer Requests
• Maintaining daily reporting log
• Telephone protocols
• Maintaining Patient List Distributions
• Handling Communication External and Internal for the Hospitalist Team
• Providing Administrative Support to Physicians and Administration

This Call Center Specialist position will be located at Baptist Primary Care Southbank Plaza. If you are interested in this full-time opportunity, please apply now.

Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

• Three-Five Years Experience Working in a Medical Office Required
• Three-Five Years Clerical Experience Required

License and Certification

• None

Location

Location Overview

Baptist Primary Care

Baptist Health has the largest network of primary care providers in the Jacksonville area, with 45 offices throughout Northeast Florida and Southeast Georgia. The network has more than 130 physicians, including family physicians, pediatricians & internists. Baptist is repeatedly chosen as the area’s most preferred health care provider and has been chosen as one of the Best Places to Work in U.S. Healthcare by Modern Healthcare.