Manager, Inpatient and ED Social Services

Job Summary

Baptist Medical Center is currently looking to hire an Inpatient and ED Social Services Manager. This is a Full-Time Day Shift opportunity.

Our Inpatient and ED Social Services Manager at the Baptist Jacksonville campus will be working in a hospital setting that will be the first line of supervision and include managing the daily operations of the team that focus on patients with health-related social needs and other social complexities. The position leads, mentors, educates and provides guidance to the team while working closely with other stakeholders to support the overall care coordination strategy while meeting its goals and objectives of departments and health system. The role works closely with leadership across the health system, collaborating with the Inpatient Case Management leadership, hospital and ED leadership, BPP leadership, and the quality specialist to develop strategies and implement best practices and workflows that support both socially and medically complex patients within the hospital and ED. The position also collaborates with community partners with a shared goal of connecting patients to appropriate resources. This role's span of control includes Inpatient Social Services, ED Care Coordination and community engagement efforts.

For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts the most. Our employees can take pride in their Baptist Badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America’s top employers for diversity.

Inpatient and ED Social Services Manager, Job Responsibilities:

• Providing leadership to and supervision of Inpatient and ED Social Services staff.
• Oversees daily operations.
• Collaborate with Inpatient Case Management, Hospital, ED and BPP leadership as well as community partners and stakeholders.
• Develop strategies and implement best practices and workflows that support both socially and medically complex patients within the hospital and ED
• Leads, mentors, educates and provides guidance to the team.

If you are interested in this Inpatient and ED Social Services Manager opportunity at Baptist Jacksonville, please apply today.!

Education Required

Master's Degree

Education Preferred

Master's Degree

Experience

• Over 5 years Healthcare Social Work Experience Required

License and Certification

• Commission for Case Manager Certification (CCMC) Preferred
• Licensed Clinical Social Worker Preferred

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.