Patient Access Principal Trainer, Revenue Cycle Education & Development, Baptist Metro Square

Date Posted: Jun 11, 2026

Status: Full time

Shift Details: Day (United States of America)

Job Summary

Baptist Health is looking for a Non-Clinical Principal Trainer to join our Revenue Cycle Education & Development Department at Baptist Metro Square!

As a Non-Clinical Principal Trainer, you will be responsible for:

  • Reports to an Epic Training Manager and is responsible for understanding and applying adult learning theory, and instructional design principles to project related work.
  • Serves as a liaison and representative to Epic and Baptist Health communities, work groups, and committees.
  • Performs task analysis, long term and short-term planning, and determines training needs of the end users.
  • Collaborates with the instructional designers to assure all content being developed is deployed through modalities that offer the best opportunities for team members to understand and adopt the elements into their practices.
  • *Minimum of one Epic application certification.
  • * Certified in at least one other application within the first 6 months into the position.

Education and Experience Requirements:

High School Diploma Required

Associates Degree Preferred

Minimum 5 Years of Related Experience Required

3-5 Years of Training Experience Required

If you are interested in this Non-Clinical Principal Trainer opportunity, please apply now


Education Required

High School

Experience

  • Minimum 5 years of related experience
  • Training Experience

License and Certification

  • Driver's License - DMV
  • Certified - EPIC - EPIC

Location

Metro Square
3563 Philips Hwy
Jacksonville, Florida, 32207


About Baptist Health

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.